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Amazon WorkDocs vs Office 365 comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon WorkDocs
Ranking in Content Collaboration Platforms
12th
Average Rating
8.0
Reviews Sentiment
2.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Office 365
Ranking in Content Collaboration Platforms
1st
Average Rating
8.6
Reviews Sentiment
6.1
Number of Reviews
152
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Content Collaboration Platforms category, the mindshare of Amazon WorkDocs is 2.7%, down from 8.5% compared to the previous year. The mindshare of Office 365 is 8.2%, up from 7.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms Mindshare Distribution
ProductMindshare (%)
Office 3658.2%
Amazon WorkDocs2.7%
Other89.1%
Content Collaboration Platforms
 

Featured Reviews

reviewer1212129 - PeerSpot reviewer
Senior Software Engineer at a tech vendor with 501-1,000 employees
Collaboration works seamlessly and automation supports efficient file sharing
I work as a software engineer in fraud prevention projects where I function primarily as a data engineer. I work with data warehouses, which are centralized storage systems where transactions through databases occur and data from various client sources is consolidated. Amazon WorkDocs can be integrated with AWS Lambda and used with step functions. If publishing with SNS, WorkDocs can subscribe to SNS as well. The integration capabilities of WorkDocs with other AWS services are strong. For access, we use Okta with our AWS account, and we can only log in through our laptops. We authenticate and access whatever services we are authorized to use from the company. Mobile access is not allowed. On a scale of 1-10, I rate Amazon WorkDocs an 8.
BasilJiji - PeerSpot reviewer
System engineer at a retailer with 10,001+ employees
Collaboration has transformed how our teams work and Copilot now drives faster daily decisions
The interface for the security and compliance center could be simplified. It changes frequently, which can make it somewhat difficult for admins to stay up-to-date on where specific settings are located. The compliance center modification or improvement of Office 365 needs to be introduced. The rest of the features feel acceptable to me. The reason it is not a ten is because of the complexity of managing the vast array of admin settings, which requires a specialized IT team. Even though it meets industry standards for decent security compliance such as SOC and HIPAA, the complexity of managing the admin settings needs to improve.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For content sharing, it provides automation features that can be customized according to needs, which are some of the best features that I appreciate."
"This solution is great for inviting and sharing documents with other users."
"Office 365 is a reliable and feature-rich platform and, to fully benefit from it, users need to explore its various tools, which enhance productivity."
"In summary, this is a good product and one that I recommend."
"The return on investment with Office 365 is quite good, especially with the transcription solution embedded in the product."
"Regarding the return on investment for Office 365 for my company, it is very easy to defend the acquisition against the finance team because the product offers many advantages, time saving, quicker responses, accurate information, and security in the information and procedure."
"The good thing is they auto-recover and auto-save, so when corruption happens, we can retrieve the latest version templates from Word, Excel, or PowerPoint."
"The integration capabilities of Office 365 are well integrated; everything is linked, and you're able to flow from your processes, making my work easy because it does the tracking for me."
"The Copilot integration in Office 365 stands out by providing various different kinds of support to daily users utilizing AI help on other products."
"The integration with Teams and SharePoint has impacted our project management in an awesome way; we can contact all team members through Teams, and all the information they produce is stored in our SharePoint."
 

Cons

"The auditing features of Amazon WorkDocs have not helped meet compliance needs."
"I had a very bitter experience with their mobile app."
"The issue arises when I need to ask Microsoft directly for support, and I have had delays, such as with a SharePoint issue that took two weeks to resolve, and another instance where the ticket was mishandled and sent to the wrong queue, which delayed the response even further."
"One of the big changes is when Microsoft updates anything, they will switch where some of the settings are and where to find them, which becomes a little frustrating because you're used to it in one spot and it's someplace else."
"In terms of disadvantages in Office 365, the cost is something some people complain about because I live in South Africa and it is quoted in dollars."
"Office 365 is not cheap for individual users."
"Sometimes there are simple bugs. For example, I create an appointment, and it disappears or is differently showcased in Microsoft Teams because Teams also has a meeting section as opposed to Outlook, but these are just temporary bugs."
"The feature to convert PDF file to a Word document needs improvement as well as the feature to save the file automatically when typing, without using the save command."
"We have experienced stability issues."
"We have had some connectivity issues."
 

Pricing and Cost Advice

"It's cheaper compared to similar products available"
"The pricing is good for all the features that we receive, e.g., Skype for Business."
"I would rate the solution 3 out of 5 for the price. I think Microsoft presents a good solution concerning the price."
"The price of Office 365 is very expensive."
"​The pricing/licensing is easy to manage."
"I think that we pay $9.99 USD per user, monthly."
"The pricing is not really high, but one can get the software with the license key for free."
"Licensing fees are paid on a monthly basis, or we prepay them."
"For the moment, we are paying on a monthly basis because we are still adapting the support and how we want to proceed. I think we will move to paying for the annual license."
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Comms Service Provider
9%
Outsourcing Company
8%
Financial Services Firm
7%
Construction Company
16%
Financial Services Firm
13%
Outsourcing Company
10%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business62
Midsize Enterprise31
Large Enterprise70
 

Questions from the Community

What needs improvement with Amazon WorkDocs?
Data encryption with Amazon WorkDocs can be improved. Security can be enhanced with more robust data encryption capabilities. File migration is another area for improvement. If an organization is n...
What is your primary use case for Amazon WorkDocs?
We use Amazon WorkDocs for file sharing at our workplace.
What advice do you have for others considering Amazon WorkDocs?
I work as a software engineer in fraud prevention projects where I function primarily as a data engineer. I work with data warehouses, which are centralized storage systems where transactions throu...
What is your experience regarding pricing and costs for Office 365?
My experience with pricing, setup cost, and licensing for Office 365 is that it is moderate.
What needs improvement with Office 365?
Office 365 could be improved or enhanced in some ways. It would be better if it were more simple to find the points, or sometimes there are so many possible configurations that it makes you confuse...
What is your primary use case for Office 365?
Teams and Outlook are important for us, and Teams is central to our operations. I utilize Power Automate for streamlining repetitive tasks in our organization, but not for large tasks. For tasks su...
 

Also Known As

No data available
Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1
 

Overview

 

Sample Customers

Delhivery
Me & the Bees Lemonade
Find out what your peers are saying about Amazon WorkDocs vs. Office 365 and other solutions. Updated: June 2026.
908,800 professionals have used our research since 2012.