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Amazon WorkDocs vs Office 365 comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon WorkDocs
Ranking in Content Collaboration Platforms
12th
Average Rating
8.0
Reviews Sentiment
2.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Office 365
Ranking in Content Collaboration Platforms
1st
Average Rating
8.6
Reviews Sentiment
6.1
Number of Reviews
152
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Content Collaboration Platforms category, the mindshare of Amazon WorkDocs is 2.6%, down from 7.5% compared to the previous year. The mindshare of Office 365 is 7.7%, down from 8.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms Mindshare Distribution
ProductMindshare (%)
Office 3657.7%
Amazon WorkDocs2.6%
Other89.7%
Content Collaboration Platforms
 

Featured Reviews

reviewer1212129 - PeerSpot reviewer
Senior Software Engineer at a tech vendor with 501-1,000 employees
Collaboration works seamlessly and automation supports efficient file sharing
I work as a software engineer in fraud prevention projects where I function primarily as a data engineer. I work with data warehouses, which are centralized storage systems where transactions through databases occur and data from various client sources is consolidated. Amazon WorkDocs can be integrated with AWS Lambda and used with step functions. If publishing with SNS, WorkDocs can subscribe to SNS as well. The integration capabilities of WorkDocs with other AWS services are strong. For access, we use Okta with our AWS account, and we can only log in through our laptops. We authenticate and access whatever services we are authorized to use from the company. Mobile access is not allowed. On a scale of 1-10, I rate Amazon WorkDocs an 8.
BasilJiji - PeerSpot reviewer
System engineer at a retailer with 10,001+ employees
Collaboration has transformed how our teams work and Copilot now drives faster daily decisions
The interface for the security and compliance center could be simplified. It changes frequently, which can make it somewhat difficult for admins to stay up-to-date on where specific settings are located. The compliance center modification or improvement of Office 365 needs to be introduced. The rest of the features feel acceptable to me. The reason it is not a ten is because of the complexity of managing the vast array of admin settings, which requires a specialized IT team. Even though it meets industry standards for decent security compliance such as SOC and HIPAA, the complexity of managing the admin settings needs to improve.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution is great for inviting and sharing documents with other users."
"For content sharing, it provides automation features that can be customized according to needs, which are some of the best features that I appreciate."
"Office 365 significantly improves our operational efficiency by consolidating our phone system, file storage, and email into one ecosystem."
"The cloud storage and real-time collaboration features are incredibly valuable."
"The best features with Office 365 include the ability to access email anywhere since it's not an on-premises server, it's in the cloud, which saves us on storage and exchange administration, making it a significant change going from on-premises, which we were for the longest time, to the cloud, so it's definitely a benefit."
"It's magic."
"Office 365 is scalable and easy to integrate with APIs, which is very beneficial for the operations we conduct."
"If you have a global solution, you can go from one product to the other very easily. And then you can share data between all the different tools of Office which is good because participation and sharing is very good. That's the most important aspect of Office 365."
"I find Office 365 convenient and easy to use, primarily because I have been a Microsoft product user for a long time, and its user-friendly interface and consistent workflow across various Microsoft products are particularly notable."
"The most valuable features of Office 365 for me include online file sharing and real-time document editing where multiple collaborators can work on the same document and see changes in real-time."
 

Cons

"The auditing features of Amazon WorkDocs have not helped meet compliance needs."
"I had a very bitter experience with their mobile app."
"Sometimes when the software pushes security patches it breaks Windows wide."
"In terms of improvement, it should have tutorials when you first have the opportunity to use it, to be able to really learn it."
"I wish Project could be more integrated into Office 365, as it currently requires a separate license."
"There is something called Office Script in Excel, which is not very user-friendly."
"The product could be improved if there was integration with other single sign-on solutions that are available on the market."
"It seems like every other week when we log into the administrative portals, it doesn't matter which one, it could be the active directory portal, it could be the exchange admin center or SharePoint admin center, it seems like Microsoft is consistently updating with new versions of the admin centers, which can be frustrating."
"The look and feel of the new Outlook is complex."
"During my administration setup of Office 365, it was quite difficult to set up my card payment and related items."
 

Pricing and Cost Advice

"It's cheaper compared to similar products available"
"The pricing is not really high, but one can get the software with the license key for free."
"For the moment, we are paying on a monthly basis because we are still adapting the support and how we want to proceed. I think we will move to paying for the annual license."
"​The pricing/licensing is easy to manage."
"We have a license to use this solution. We have an E3 license which covers many different solutions."
"The price of Office 365 is very expensive."
"The pricing is good for all the features that we receive, e.g., Skype for Business."
"Licensing, billing, and accounting are available from the management interface."
"I think that we pay $9.99 USD per user, monthly."
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Comms Service Provider
11%
Outsourcing Company
9%
Financial Services Firm
7%
Construction Company
16%
Financial Services Firm
13%
Outsourcing Company
10%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business62
Midsize Enterprise31
Large Enterprise70
 

Questions from the Community

What needs improvement with Amazon WorkDocs?
Data encryption with Amazon WorkDocs can be improved. Security can be enhanced with more robust data encryption capabilities. File migration is another area for improvement. If an organization is n...
What is your primary use case for Amazon WorkDocs?
We use Amazon WorkDocs for file sharing at our workplace.
What advice do you have for others considering Amazon WorkDocs?
I work as a software engineer in fraud prevention projects where I function primarily as a data engineer. I work with data warehouses, which are centralized storage systems where transactions throu...
What is your experience regarding pricing and costs for Office 365?
My experience with pricing, setup cost, and licensing for Office 365 is that it is moderate.
What needs improvement with Office 365?
Office 365 could be improved or enhanced in some ways. It would be better if it were more simple to find the points, or sometimes there are so many possible configurations that it makes you confuse...
What is your primary use case for Office 365?
Teams and Outlook are important for us, and Teams is central to our operations. I utilize Power Automate for streamlining repetitive tasks in our organization, but not for large tasks. For tasks su...
 

Also Known As

No data available
Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1
 

Overview

 

Sample Customers

Delhivery
Me & the Bees Lemonade
Find out what your peers are saying about Amazon WorkDocs vs. Office 365 and other solutions. Updated: September 2026.
913,683 professionals have used our research since 2012.