Slack Business - Enterprise vs Workplace by Facebook comparison

Why PeerSpot?

Slack and Meta are both solutions in the Enterprise Social Software category. Slack is ranked #1 with an average rating of 8.5, while Meta is ranked #15. Slack holds a 9.6% mindshare in ESS, compared to Meta’s 2.8% mindshare. Additionally, 93% of Slack users are willing to recommend the solution, compared to 100% of Meta users who would recommend it.

Slack Business - Enterprise

Read 83 Slack Business - Enterprise reviews

8,680 Views
7,291 Comparison Views

93% willing to recommend

Workplace by Facebook

Read 5 Workplace by Facebook reviews

1,366 Views
1,052 Comparison Views

100% willing to recommend

Slack Business - Enterprise

Workplace by Facebook

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 15, 2026

Slack Business - Enterprise and Workplace by Facebook are team collaboration and communication solutions. Slack Business - Enterprise holds a slight advantage due to its robust integrations and superior customer support, whereas Workplace by Facebook is notable for its extensive feature set.

Features: Slack Business - Enterprise integrates seamlessly across platforms, offers extensive third-party app integrations, and supports customized workflows. Workplace by Facebook provides real-time video broadcasting, an engaging social-media-like interface, and robust community-building tools.

Room for Improvement: Slack Business - Enterprise can enhance its feature range beyond communication and improve its search functionality. Workplace by Facebook could benefit from more comprehensive customer support and expanded integration options.

Ease of Deployment and Customer Service: Slack Business - Enterprise is simple to deploy, offering excellent customer service that ensures smooth implementation. Workplace by Facebook stands out for its familiar interface aiding deployment but needs to improve its level of customer support.

Pricing and ROI: Slack Business - Enterprise typically involves a higher initial cost but ensures strong ROI through its powerful integrations and productivity gains. Workplace by Facebook offers a cost-effective entry with potential savings despite a modest ROI in direct productivity enhancement.

To learn more, read our detailed Slack Business - Enterprise vs. Workplace by Facebook Report (Updated: November 2026).

Buyer's Guide

Slack Business - Enterprise vs. Workplace by Facebook

November 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Slack Business - Enterprise

Ranking in Enterprise Social Software

1st

Average Rating

8.4

Reviews Sentiment

5.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Workplace by Facebook

Ranking in Enterprise Social Software

15th

Average Rating

7.8

Reviews Sentiment

8.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2026, in the Enterprise Social Software category, the mindshare of Slack Business - Enterprise is 9.6%, down from 14.7% compared to the previous year. The mindshare of Workplace by Facebook is 2.8%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Social Software Mindshare Distribution
Product	Mindshare (%)
Slack Business - Enterprise	9.6%
Workplace by Facebook	2.8%
Other	87.6%

Enterprise Social Software

Featured Reviews

Akhil Viswam

Senior Consultant at a consultancy with 10,001+ employees

Threaded collaboration has transformed how our team tracks tickets and monitors automation updates

One suggestion I would make for improving Slack Business - Enterprise is the support of multimedia such as images and videos that we can easily share through Slack. That would be great. Additionally, another thing is AI integration; if Slack has some AI capabilities to get insights about conversations or summarization, that would be a great feature. If Slack has an AI feature that can summarize a particular Slack thread and provide a summary of that, that would be a great feature for us. I would rate it a ten if it comes with some AI features, particularly using generative AI to produce summarization and other kinds of insights from communication in a more secure, data-secure way.

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Aryan Singh1

Product Manager at Infozion

Offers good integration features but needs to offer more flexibility in the language option offered

There are a couple of things that can be improved in the tool. When we are talking about communications, the tool has interoperable cataloging. The only thing that needs a certain level of improvement within Meta is the vernacular, which can be dependent, as we cannot choose the process of communication that is happening in it. After I launch a bot, if I move from one country to another, and if the entire communication is happening in German, while I have just moved from France, and I need to buy a particular choice of vehicle, then I would want the entire communication to happen in my language. What Meta does not allow as of now is that if I am reaching out to you in French, then only you can have the conversation in French. You cannot select a language in the middle of a conversation. If I want to have a conversation in French, there is a very limited selection. Until and unless a conversation is triggered from a particular language, we do not have the option to choose another language. The tool gives you flexibility in the language, but that is on the business and not on the customer, which sometimes limits the approachability aspect.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's valuable for announcements and communicating between team members."

"Slack makes it easy for employees to contact each other and exchange documents or information."

"I think Slack is a very creative application to help unify communication across all team sizes."

"The most valuable feature for me was the different channels."

"If you're looking for an asynchronous/real-time communications tool, you will not find any app that comes close to Slack."

"It allows to facilitate communication, allowing us to create channels for updates, file sharing, and photo sharing within our team profiles."

"Slack is a very robust, flexible platform, which allows for a lot more, not just chat."

"The quick line of communication, most certainly improves the functionality of our organization."

More Slack Business - Enterprise pros

"The product was easy to use."

"Storage is the best thing about the solution."

"The solution is used as a knowledge platform for sharing knowledge and information that everybody can easily access."

"The tool's integration feature benefited the workflow...it helped centralize communication."

"A full-featured collaboration tool that is as easy to use as Facebook."

"The biggest lesson we have learned from working with Workplace is that we should have made the change a lot earlier."

Cons

"The tool has stability issues that need to be improved. We are not native English speakers and Slack needs to integrate grammar checks."

"The product crashes when I use it on the desktop."

"Customization is something that Slack is lacking."

"Their notifications are generally not very prompt. There is a problem with their notification engine, and sometimes, I end up pressing on notifications."

"When scaled on a large scale, the solution's cost becomes a matter of concern for organizations."

"Slack could add additional and better integrations."

"According to my observation, a large size file sharing feature is what can be expected, which will centralize all activities within Slack and that can save a lot of time."

"Sometimes, the servers are not available."

More Slack Business - Enterprise cons

"The conferencing feature does not work well with multiple parties or locations."

"What Meta does not allow as of now is that if I am reaching out to you in French, then only you can have the conversation in French. You cannot select a language in the middle of a conversation."

"There needs to be a restriction on who can download content."

"The implementation could be made easier."

"The product should allow users to assign tasks and automate processes."

Pricing and Cost Advice

"When it comes to pricing, it is on the expensive side."

"The solution is expensive."

"It is less expensive than one of its competitors."

"The solution is cheap in my country."

"Slack is definitely worth the money."

"The pricing can range up to about twenty bucks a user. You can spend a lot of money, especially if you're talking about thousands of users. Generally speaking, Slack is less expensive than Teams. Slack doesn't include all the bells and whistles that Teams does. So you can go from a $6 license in Microsoft 365 to a $50 license per user per month, and there's a lot more you can do in the $50 license."

"It is an expensive tool. We pay 15 to 20 USD monthly per user."

"The tool's pricing could be cheaper."

More Slack Business - Enterprise pricing and cost advice

"The solution seemed expensive to me."

"The cost has become one-tenth of the cost in comparison to the old techniques. As we were able to qualify and nurture these leads, the overall cost of the entire sales process was reduced."

"The regular package costs us $4 per user per month."

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Top Industries

By visitors reading reviews

Outsourcing Company

17%

Financial Services Firm

11%

Construction Company

Performing Arts

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	59
Midsize Enterprise	13
Large Enterprise	25

No data available

Questions from the Community

What is your experience regarding pricing and costs for Slack?

I am not aware of pricing, setup costs, or licensing, due to my company's partnership with Slack.

See all answers

What needs improvement with Slack?

I am uncertain how Slack Business - Enterprise can be improved. Better notification controls, improved threading, and more integrations are all good features that seem relevant.

See all answers

What is your primary use case for Slack?

My main use case for Slack Business - Enterprise is connecting between different teams and facilitating communication for teams. A quick, specific example of how my teams use Slack Business - Enter...

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Comparisons

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Compared 8% of the time

Microsoft Teams vs Slack Business - Enterprise

Compared 6% of the time

Jive vs Slack Business - Enterprise

Compared 5% of the time

Yammer vs Slack Business - Enterprise

Compared 5% of the time

SAP Build Work Zone vs Slack Business - Enterprise

Compared 5% of the time

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Adobe Experience Manager vs Workplace by Facebook

Compared 9% of the time

Liferay Digital Experience Platform vs Workplace by Facebook

Compared 9% of the time

Atlassian Confluence vs Workplace by Facebook

Compared 8% of the time

Yammer vs Workplace by Facebook

Compared 8% of the time

SharePoint vs Workplace by Facebook

Compared 7% of the time

More Workplace by Facebook Competitors

Product Reports

Buyer's Guide

Slack Business - Enterprise

October 2026

Download Slack Business - Enterprise product report

Buyer's Guide

Enterprise Social Software

October 2026

Download Workplace by Facebook product report

Also Known As

No data available

Facebook Workplace, Facebook at Work

Overview

Slack Business - Enterprise offers effective collaboration and communication tools with features like screen sharing and conference calls. It integrates with third-party apps to enhance secure interactions across teams.

With its user-friendly interface, Slack Business - Enterprise facilitates efficient team communication and project management. It enhances user collaboration through customizable channels and real-time updates. Its capabilities in automated notifications and seamless device integration are complemented by strong search functionality, ensuring no interaction or information is lost. However, users express a need for improved CRM and email system integrations, better real-time document editing, and enhancement in video and voice call quality.

What are the most important features of Slack Business - Enterprise?

Screen Sharing: Easily share screens during meetings for enhanced collaboration.
Conference Calls: Host audio and video calls for seamless communication.
Customizable Channels: Create tailored channels for departments or topics.
Third-party App Integration: Collaborate efficiently with app integrations.
Real-time Updates: Stay informed with instant notifications and updates.

What benefits or ROI should users look for in reviews?

Intuitive Interface: Simplifies the adoption process and boosts productivity.
Strong Security: Protects company data and communications.
Powerful Search: Enables easy retrieval of past communications and documents.
Seamless Device Integration: Ensures smooth transitions between different devices.

Implemented in numerous industries, Slack Business - Enterprise supports communication, integration, and project management. Teams utilize it for internal and external messaging, file sharing, and meeting facilitation, appreciating its ability to create channels for specific departments and automate notifications.

Slack

Workplace by Facebook offers intuitive communication and collaboration tools for businesses, making it easy to manage conversations and projects while providing seamless integration with existing systems.

Designed for corporate communication, Workplace by Facebook features a Facebook-like interface for easy adoption. It supports storage and retrieval of past conversations and project files. While lacking direct API access, it integrates with systems like Microsoft Dynamics and Adobe Marketo through business service providers. However, it faces challenges in multi-party conferencing and language selection flexibility. An overwhelming number of groups and lack of task automation are noted concerns. Despite these, it remains popular for internal communication, HR collaboration, and client interactions utilizing Meta facilities.

What are the key features of Workplace by Facebook?

Familiar Interface: Ease of use with a design similar to Facebook.
Storage Capabilities: Efficiently stores and retrieves past conversations.
Knowledge Library: Centralized information-sharing platform.
Collaboration Tools: Posting, groups, and surveys enhance teamwork.
Integration: Compatible with systems like Microsoft Dynamics and Adobe Marketo.

What benefits should users look for in reviews?

Easy Adoption: Familiar interface speeds up onboarding.
Enhanced Collaboration: Tools that promote team engagement.
Flexible Integration: Adapts to legacy systems via providers.
Efficient Communication: Supports internal updates and HR tasks.

Workplace by Facebook is actively used in corporate settings for managing internal communication and project tracking. Businesses incorporate workplace software for announcements, executive blogs, and HR collaboration, often integrating it with marketing tools like WhatsApp and Adobe Marketo to improve client interaction networks.

Sample Customers

Strava, The New York Times, Spotify, Blue Bottle Coffee Company, Eventbrite, Box, Circa, Stripe

Royal Bank of Scotland, UST Global, DNB Bank, Smart, IJM Corporation, Telenor Group, Mobilink, Landmark Group, Yes Bank, BrightTALK, Kenshoo, Godrej Consumer Products

Buyer's Guide

Slack Business - Enterprise vs. Workplace by Facebook

November 2026

Free Report: Slack Business - Enterprise vs. Workplace by Facebook

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