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Newgen OmniFlow vs SAP Signavio Process Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Newgen OmniFlow
Ranking in Business Process Management (BPM)
34th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
8
Ranking in other categories
No ranking in other categories
SAP Signavio Process Manager
Ranking in Business Process Management (BPM)
6th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
62
Ranking in other categories
Business Process Design (4th)
 

Mindshare comparison

As of January 2026, in the Business Process Management (BPM) category, the mindshare of Newgen OmniFlow is 0.9%, up from 0.7% compared to the previous year. The mindshare of SAP Signavio Process Manager is 4.4%, down from 7.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Market Share Distribution
ProductMarket Share (%)
SAP Signavio Process Manager4.4%
Newgen OmniFlow0.9%
Other94.7%
Business Process Management (BPM)
 

Featured Reviews

CD
Senior Manager at Infoedge India Ltd.,
Enabled us to consolidate workflows and reduce time spent searching for transactions
We have consolidated the workflow and have certain elements and functionalities developed in the new system so that my agents who are using the application don't have to do manual tasks searching for mail. So, we've consolidated and arranged some alerts and have done some segregation. The user is benefited, and the time spent on searching a transaction is reduced.
Eury Reyes P - PeerSpot reviewer
Analista sr. de procesos de transformación digital at a consumer goods company with 1,001-5,000 employees
Reveals real bottlenecks, but pricing and usability need work still require improvement.
SAP Signavio Process Manager could be improved in several areas to make it more competitive and accessible. From my experience, the strongest opportunity lies in enhancing its process mining capabilities. While Signavio offers solid functionality, other tools like Celonis provide deeper insights and more seamless integrations, especially when working with large datasets or complex execution paths. Strengthening the integration layer and expanding native process mining features would significantly elevate the platform. Another area for improvement is pricing. The solution tends to be positioned at a premium level, which can limit adoption compared to other tools that offer similar or stronger capabilities at a more accessible cost. A more flexible or tiered pricing model would make the product more appealing to a broader range of organizations. Regarding usability, while the platform is powerful, it can feel advanced for users who do not have a process engineering background. Improving the user interface and offering more intuitive guidance for non-technical stakeholders would help increase engagement and ease of use across teams. In terms of support, the setup experience is manageable, especially with technical assistance, but there is room for SAP to provide more consistent and accessible support to ensure a smoother learning curve for new users. Overall, enhancements in process mining depth, integration capabilities, pricing flexibility, and user-friendliness would make SAP Signavio Process Manager a more compelling and widely adoptable solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The UI is easy. It's not very code based, so you can make certain changes on your end."
"Newgen will structure the system based on all the requirements of the business. We can design the forms as complex forms or make our own versions to fix what's wrong."
"The integration capabilities of Newgen OmniFlow are excellent due to its ready APIs, enabling easy API creation for consumption across different systems."
"It is working fine so far. I haven't heard anything bad about it from the applications team that is using it, so I assume that it is doing okay."
"The most valuable feature is the flexibility in using it."
"The most valuable feature for us is the Omnicon. That made sense for us because our company is now able to capture information from documents."
"They are a good team that is proactive, and they are trying to accommodate all of our requirements."
"The most valuable features of Newgen OmniFlow are the user interface, the low-code no-code designer tools, and the integration models are important."
"As a business transformation suite, Signavio offers a number of integrated helpful tools. The Process Modeler helps with the conceptual work, but is directly integrated with the components of the Workflow Accelerator (Automation) and the Process Intelligence (Mining). This makes Signavio an indispensable service package."
"The drag-and-drop functionality in Signavio is impressive and user-friendly, allowing easy connection to other elements without the need for excessive back-and-forth."
"The Signavio tool is very easy to use and it is one of the reasons why I like it."
"The visual representation is extremely powerful and easy to use in process modeling and analysis. I can show it to someone who doesn't know business process mapping, and they still understand because it's visually presented. It becomes easy to explain variants and what needs to change."
"There are many valuable features, of course. I would say the main value of Signavio is to have your current process map in a way that is easy to read and derive optimization actions to make it leaner, faster, more user friendly, etc. Another great feature is the visualization, which is easy to see and read. How they map the process is also very user friendly, with drag-and-drop functionality. Also, it's a very self-explanatory, user-friendly solution."
"The product's most valuable feature is the transformation process."
"I rate this solution a ten out of ten."
"The modeling tool of Signavio was particularly nice because it has suggestions of where the best areas of improvement are and analyzes your data to show you where the areas of change for improvement are."
 

Cons

"We had consistent issues of Newgen OmniFlow crashing. It's not compatible with bounce browsers like Chrome."
"There should be some reporting and dashboarding capabilities. I don't see such capabilities built into it. Sometimes, the leadership wants to understand the business cases that we want to automate. We face a lot of challenges to justify why we are using Newgen, and we need a way to present that to the leadership. If there is something out of the box and if we can get meaningful dashboards and reporting capabilities, it would be helpful."
"At the system level, I would like to see things be much more flexible, especially for different document templates and introducing changes."
"Newgen OmniFlow could improve by having more out-of-the-box integration modules. It would be beneficial to have an analytics model that is not currently present."
"Improvement is needed in supporting the partner ecosystem."
"I would like to see more automated analytics built into the solution."
"In terms of stability, like every product it has its issues."
"The development teams should be more agile and they need to have more team members."
"I find it difficult to figure out how I can better align this solution with my KPIs."
"We would like a better way to give users the correct permissions for processes, whether to view or design."
"There are a lot of challenges with Process Manager. For example, we wanted to create a process map from an Excel sheet, but Signavio doesn't have that capability. I have raised this issue with Signavio support, but it is one of the bottlenecks we are currently facing."
"It would be beneficial to have a defined leveling or hierarchy system to facilitate better understanding and analysis. More openness and flexibility would enhance its capabilities."
"The collaboration and commenting are great. However, I think it would be more useful for people to get notifications of comments straight-away so we can react even quicker to them than we already can."
"For us, it would help a lot if this solution had floating licenses."
"Customized reporting can be improved to make this a more versatile tool."
"If you're going to use the tool the way I'm using it, which is to work with businesses and capture what they're thinking, it would be helpful to be able to insert other objects onto a diagram."
 

Pricing and Cost Advice

"Its price is a bit on the high side, but that's okay. From a company perspective, it is reasonable."
"The on-prem solution is affordable. The cloud solution is more expensive. There are no additional costs to the standard licensing fees."
"The price of Newgen OmniFlow is priced reasonably."
"Overall, this solution is very cost effective when compared to other solutions in the market."
"This solution provides really great value for the money."
"Lower than the competition with highly flexible licensing plans."
"I think we're spending about $150,000 a year on licensing costs."
"The customer Journey Modeler is more than twice the price of Process Manager, which is a lot."
"SAP is always more expensive. The per-user cost is hard to calculate and forecast for a big company."
"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."
"SAP Signavio charges a lot of money."
"I found the pricing of the solution to be moderate compared to other choices."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Government
11%
Import And Exporter
8%
Healthcare Company
7%
Manufacturing Company
14%
Financial Services Firm
11%
Computer Software Company
9%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Large Enterprise6
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise6
Large Enterprise44
 

Questions from the Community

What is your experience regarding pricing and costs for Newgen OmniFlow?
The pricing of Newgen OmniFlow is fair. That said, there is a need for standardization in pricing, rather than leaving it to the discretion of the salespeople.
What needs improvement with Newgen OmniFlow?
Improvement is needed in supporting the partner ecosystem.
What is your primary use case for Newgen OmniFlow?
Customers use Newgen OmniFlow for its ease of deployment, ease of use, ease of integrations, and efficiency improvement in terms of process automation. It is agile in terms of deployment to customers.
Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
What do you like most about Signavio Process Manager?
The visual representation is extremely powerful and easy to use in process modeling and analysis. I can show it to someone who doesn't know business process mapping, and they still understand bec...
What is your experience regarding pricing and costs for Signavio Process Manager?
The price of SAP Signavio Process Manager was quite high but could be afforded by an organization with a sensitive data scale.
 

Also Known As

OmniFlow
Signavio Process Editor
 

Overview

 

Sample Customers

Rak Bank, Bank Dhofar
DHL, Coca Cola EP, Prudential, Zalando, T-Systems, Jabil, Endress+Hauser, Rakuten
Find out what your peers are saying about Newgen OmniFlow vs. SAP Signavio Process Manager and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.