Newgen OmniFlow and OpenText Process Automation are competing products in process automation software. OpenText Process Automation appears to have an upper hand due to its superior set of features that justify its cost.
Features: Newgen OmniFlow offers advanced workflow automation capabilities, seamless integration with diverse systems, and customizable dashboards for enhanced productivity. OpenText Process Automation provides robust process management with advanced analytics, AI-driven recommendations, and advanced data integration options.
Room for Improvement: Newgen OmniFlow could enhance its low-code environment, improve scalability further, and expand user-friendly customization options. OpenText Process Automation could streamline its setup process, reduce reliance on expert assistance for deployment, and offer more cost-effective solutions for smaller businesses.
Ease of Deployment and Customer Service: OpenText Process Automation requires comprehensive planning and expert assistance for smooth integration but provides extensive customer support. Newgen OmniFlow offers a straightforward deployment process with strong customer service, facilitating faster rollouts.
Pricing and ROI: Newgen OmniFlow features a lower initial setup cost, appealing to budget-conscious businesses seeking quick returns. OpenText Process Automation, while more costly at the outset, delivers substantial long-term ROI through its extensive features and process optimization capabilities.
| Product | Market Share (%) |
|---|---|
| OpenText Process Automation | 1.1% |
| Newgen OmniFlow | 0.9% |
| Other | 98.0% |
| Company Size | Count |
|---|---|
| Small Business | 2 |
| Large Enterprise | 6 |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Large Enterprise | 3 |
OpenText Process Automation offers a low-code environment for efficient development, enhanced by strong integration, dynamic case management, and OCR technology to streamline business processes across industries.
OpenText Process Automation provides a comprehensive platform for improving business processes with features that allow for significant time reduction through a low-code development environment. It integrates seamlessly with third-party systems, enabling dynamic case management and effective monitoring capabilities. By incorporating OCR technology, it enhances efficiency and lowers costs. Users benefit from its centralized architecture, which brings together diverse tools to streamline operations. Its BPM modules support automation in supply chain and vendor processes, leading to widespread implementation. Known for its stability and scalability, it also receives positive feedback for its reliable support. However, there are areas needing enhancement, such as improved low-code features, better integration, and a desire for a unified UI with better mobile compatibility. There is a call for an archival function to address database growth and concerns about pricing and performance related to the BPMN 2.0 model. Potential improvements include AI integration and enhanced modeling in the low-code platform.
What are the key features?OpenText Process Automation is implemented in industries like insurance, banking, and manufacturing for tasks such as invoice processing, accounts payable, cash management, and supply chain automation. It enables integration with systems like SAP and Salesforce, offering on-premises or cloud deployment, enhancing workflows and document orchestration.
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