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New Relic vs StableNet comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

New Relic
Ranking in Network Monitoring Software
8th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
168
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), IT Infrastructure Monitoring (8th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (4th)
StableNet
Ranking in Network Monitoring Software
86th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Network Monitoring Software category, the mindshare of New Relic is 1.5%, down from 2.7% compared to the previous year. The mindshare of StableNet is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
New Relic1.5%
StableNet0.3%
Other98.2%
Network Monitoring Software
 

Featured Reviews

BasilJiji - PeerSpot reviewer
System Engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.
ShahzadAziz - PeerSpot reviewer
Director of Development/Project Manager at Enablers Private Limited
A highly scalable and stable solution that provides excellent features and can be integrated with any product
The support team is more into R&D. They're not focused on support. The vendor lets the partners provide support for the solution. Partners must have StableNet-certified engineers. Complex problems arise for complex installations. When a problem is deep, it takes a lot of time to resolve it. It goes to the R&D and development teams. They do solve it, but the time taken could be reduced.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Since using New Relic, time saved has improved by almost 50% due to the integration of Copilots and AI, and the ticket count reduction has surpassed 75%, allowing us to efficiently address similar issues."
"The solution is quite stable."
"End-user Synthetics and monitoring are very good."
"One of the most outstanding features of any APM tool is the anomaly detection part."
"We were able to integrate with the messaging tool, Slack, which meant that we got notifications whenever something was not quite right."
"It is a one stop shop and integrated with PagerDuty seamlessly. The solution is pretty self-contained."
"The solution is scalable, and it is easy because all the documentation is available."
"New Relic has positively impacted our organization by reducing errors, improving performance, and saving time."
"We can integrate any tool with StableNet."
"The solution is stable."
"The best features are the reporting, utilization, and network graph."
 

Cons

"The logs in New Relic are not showing the full logs. When I go and check the logs, they are not complete."
"The connectivity between legacy and newer cloud applications is not great."
"For some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long."
"Compared to their competitors, they are missing some features at the moment."
"The product's initial setup phase is not straightforward to manage if you have no experience with installations, making it an area that can be improved."
"It is very difficult to award the service level cycles at an endpoint level."
"The price needs improvement."
"There are certain scenarios where I feel additional functionalities could enhance New Relic, such as gaining more data about calls."
"The existing dashboard capability is there, but it is not user-friendly."
"The solution is expensive."
"The dashboard has a lot of room for improvement."
 

Pricing and Cost Advice

"The pricing and licensing are good if you have an account manager and a partner manager who are looking to help out."
"The solution is cheap, but prices can go up when users grow."
"They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine."
"If I remember it correctly, the pricing was based on the core, and the monthly subscription used to cost us $1,500 or $2,000. We had pre-prod and production services. Costing was different for pre-prod and production. For pre-prod, it was 40% less than the production service cost. It was a combined package."
"We spend somewhere around $5,000 to $6,000 per month with an annual recommitment of maybe $60,000. These are just ballpark figures."
"I think the pricing is reasonable."
"I recommend using the free version of New Relic. If you like the free version and understand its importance for your company, you can move to the trial. Then, you can migrate to the paid version."
"New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
10%
Manufacturing Company
8%
Retailer
6%
Government
22%
Financial Services Firm
12%
Manufacturing Company
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise50
Large Enterprise71
No data available
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
For our end-to-end use case, New Relic is completely satisfactory, and we extensively rely on its features for our day-to-day life. I would like to have more AI and ML-based suggestions and algorit...
What is the best network monitoring software for large enterprises?
In my opinion Infosim, StableNet Enterprise is the best as it is a third-generation highly automated network management system. It enables IT departments to unify the management requirements of the...
 

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
No data available
 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Athenahealth, Barratt, Nocsult, Nucleus Connect, SCC
Find out what your peers are saying about New Relic vs. StableNet and other solutions. Updated: December 2025.
881,176 professionals have used our research since 2012.