New Relic vs Oracle Log Analytics Cloud Service comparison

New Relic and Oracle are both solutions in the IT Operations Analytics category. New Relic is ranked #3 with an average rating of 7.8, while Oracle is ranked #14 with an average rating of 6.0. New Relic holds a 17.4% mindshare in IOA, compared to Oracle’s 2.3% mindshare. Additionally, 94% of New Relic users are willing to recommend the solution, compared to 66% of Oracle users who would recommend it.

New Relic

Read 158 New Relic reviews

1,795 Views
1,357 Comparison Views

94% willing to recommend

Oracle Log Analytics Cloud ...

Read 3 Oracle Log Analytics Cloud Service reviews

290 Views
204 Comparison Views

66% willing to recommend

New Relic

Oracle Log Analytics Cloud ...

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Executive SummaryUpdated on Jan 1, 2025

New Relic and Oracle Log Analytics Cloud Service compete in the log management and analytics category. New Relic has the upper hand in pricing and customer support, while Oracle Log Analytics Cloud Service is superior in features, offering a comprehensive solution for those prioritizing extensive analytics capabilities.

Features: New Relic offers an intuitive dashboard, real-time monitoring, and customizable alerts for deep insights. It integrates smoothly with existing systems. Oracle Log Analytics Cloud Service includes robust machine learning integrations, a wide range of analytical tools for advanced queries, and detailed data visualizations.

Ease of Deployment and Customer Service: New Relic features straightforward deployment with minimal setup, supported by comprehensive documentation and strong customer service. Oracle Log Analytics Cloud Service has a cloud-native deployment model that can initially be challenging but benefits from an extensive support network that aids in problem resolution.

Pricing and ROI: New Relic provides competitive pricing leading to higher immediate ROI. Oracle Log Analytics Cloud Service, with a higher initial setup cost, delivers long-term value through its extensive feature set, suggesting greater cost efficiency despite the initial cost.

To learn more, read our detailed New Relic vs. Oracle Log Analytics Cloud Service Report (Updated: April 2025).

Buyer's Guide

New Relic vs. Oracle Log Analytics Cloud Service

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

New Relic

Ranking in IT Operations Analytics

3rd

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

158

Ranking in other categories

Application Performance Monitoring (APM) and Observability (5th), Network Monitoring Software (7th), IT Infrastructure Monitoring (6th), Mobile APM (3rd), Cloud Monitoring Software (4th), AIOps (3rd)

Oracle Log Analytics Cloud ...

Ranking in IT Operations Analytics

14th

Average Rating

7.4

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the IT Operations Analytics category, the mindshare of New Relic is 17.4%, down from 18.6% compared to the previous year. The mindshare of Oracle Log Analytics Cloud Service is 2.3%, down from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Operations Analytics

Featured Reviews

Iqbal Khowaja

Chief Technology Officer at State of Hawaii

Has a simple user interface and end-to-end monitoring and self-healing features

My organization uses many application performance management solutions, such as AppDynamics, New Relic APM, Splunk, and Datadog. I'm the CTO for the state of Hawaii, and across the board, different departments use different APM tools. I'm using the latest version of New Relic APM, but I cannot recall the exact version. My company has a dozen engineers using and monitoring New Relic APM. I'd tell anyone planning to use New Relic APM that it has to fit what you have. For example, most of my company's payload is in AWS, and the tool has adopters and features that CloudWatch cannot provide. Still, New Relic APM can, so you should do a demo or trial run first and see if it's a tool that'll help you with end-to-end monitoring. New Relic APM is working well for my company, so an excellent way to start is to do a trial run to see how the tool works out for your current applications. My rating for the tool is nine out of ten because my experience with it has been great. New Relic also worked closely with my company and has always been upfront on what's available and what's not. My company is a New Relic APM customer.

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Niranjan Singh

Principal Solution Architect- Security & Privacy at Sify Technologies

Provides different types of logs, but the logs are dispersed in different layers

As per RBI's regulations, we have to perform active log collection and retention of logs for a certain period. The market is too competitive, and various technologies are being adopted. Different cloud providers are available in the market. I am an SIEM service provider. My technology should be well-versed to accommodate all kinds of landscapes from where I can actively collect and process real-time events. I might lose a customer if I miss something due to a technical glitch. Once I address a specific requirement, Oracle should consider it a universal problem. We have to secure the information assets in today's world. This information should be secure in all kinds of environments and geographies, whether deployed on-premise or on the cloud. All different types of logs are available in a unified manner in Oracle. Overall, I rate the solution a five or six out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"There are many valuable features in New Relic APM. We developed some software applications and we are able to monitor the errors very easily. Their log security retention is very good."

"The most valuable feature is the ability to manage the application flow."

"One of the most outstanding features of any APM tool is the anomaly detection part."

"We have done the New Relic integration with Serverless AWS, which has helped us with monitoring, and keeping our monitoring from our on-premise part with the cloud part."

"We appreciate the way that this solution allows us to monitor the ongoing status of the UI at any given time."

"Server uptime is its most valuable feature."

"Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort."

"The product's initial setup phase was very easy."

More New Relic pros

"The most valuable feature is mapping."

"The IT analysis provides the best solution as to how the infrastructure is going."

"The solution provides different types of logs like audit, service, and API logs."

Cons

"The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."

"There were some settings we had issues with."

"It is complicated, especially in how you interpret the data that it provides. If it had a bit more canned, out-of-the-box features, especially some of the reporting features, that would be more useful."

"Some AIOps are missing in New Relic APS, and I would like to see more features in this area."

"They don't have an opportunity to share the dashboard with the public. If you want to share it with stakeholders or people outside the organization who just want to have a look at a couple of metrics, you can't do that without onboarding them to the product itself."

"There are certain features that are not supported in New Relic, such as CATSEARCH, which allows you to do a full-text search."

"I think that there have been some questionable product enhancements. Over a year ago, New Relic rolled out a new navigation that really disrupted our workflow."

"New Relic needs to improve is the user data schema."

More New Relic cons

"The logs in the solution are dispersed in different layers, so we have to pick the logs from different areas."

"Reporting is sometimes a little slow."

"The pricing could be improved."

Pricing and Cost Advice

"The pricing could be better. We did not purchase the full version. Maybe if we applied all the other features of the full version of New Relic, we could get all the features that we feel are missing."

"The price was one of the reasons we chose this solution."

"The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."

"If it’s the right tool, it doesn’t matter what it costs because you’re going to get it back many-fold from your productivity."

"The solution is less expensive than AppNeta."

"The pricing and licensing are too high."

"We're paying for the New Relic APM license annually."

"We feel it's a little bit pricey."

More New Relic pricing and cost advice

"The solution is cheap compared to its alternatives."

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Top Industries

By visitors reading reviews

Educational Organization

49%

Computer Software Company

Financial Services Firm

Manufacturing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

What do you like most about New Relic Insights?

The product's initial setup phase was very easy.

See all answers

What needs improvement with New Relic Insights?

Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal. The handling of logs from integration tools is not as advanced compared to other to...

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What do you like most about Oracle Log Analytics Cloud Service?

The solution provides different types of logs like audit, service, and API logs.

See all answers

What is your experience regarding pricing and costs for Oracle Log Analytics Cloud Service?

The solution is cheap compared to its alternatives.

See all answers

What needs improvement with Oracle Log Analytics Cloud Service?

We had issues getting the OCI Event and audit logs on both Azure and AWS infrastructure. The process was much more flexible with Sentinel and FortiSIEM. The logs in the solution are dispersed in di...

See all answers

Comparisons

Dynatrace vs New Relic

Compared 12% of the time

Elastic Observability vs New Relic

Compared 12% of the time

Datadog vs New Relic

Compared 9% of the time

Splunk AppDynamics vs New Relic

Compared 5% of the time

Azure Monitor vs New Relic

Compared 5% of the time

More New Relic Competitors

Splunk Enterprise Security vs Oracle Log Analytics Cloud Service

Compared 100% of the time

More Oracle Log Analytics Cloud Service Competitors

Product Reports

Buyer's Guide

New Relic

April 2025

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Buyer's Guide

IT Operations Analytics

April 2025

Oracle Log Analytics Cloud Service report

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Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

No data available

Overview

New Relic is a powerful tool for optimizing web pages, tracking user behavior, and monitoring application performance. It helps detect anomalies, generate metrics, and create dashboards for synthetics monitoring, container workloads, stress tests, and more.

New Relic provides organizations with comprehensive insights into APIs, infrastructure, and scalability. It supports mobile and web applications with features like java tracking, health maps, customizable dashboards, and drill-downs. Users benefit from its easy initial setup, accurate alerts, UI monitoring, error tracking, and traceability. New Relic supports multiple ecosystems with straightforward pricing and new feature introductions, offering end-to-end monitoring, thorough data analysis, and effective problem resolution.

What are New Relic's most important features?

Java Tracking: Efficiently monitor Java applications.
Infrastructure Monitoring: Comprehensive overview of infrastructure health.
APM: In-depth application performance monitoring.
Tight Integration: Seamless integration across different system layers.
Health Maps: Visual representation of system health.
Customizable Dashboards: Personalized data display and insights.
Drill-Downs: Detailed analysis at multiple levels.

What benefits and ROI should users look for in reviews?

Application Insights: Detailed understanding of application performance.
Accurate Alerts: Immediate notifications for issues.
Traceability: Enhanced end-to-end traceability for problem resolution.
Scalability: Accommodation of growing infrastructure.
Flexible Query Design: Adaptable search and analysis functionality.
Reliable Performance: Consistent application monitoring and upkeep.

New Relic is leveraged in industries such as e-commerce, finance, and technology. It helps monitor web traffic, evaluate load balancing, and ensure applications meet performance standards. Companies use it for stress tests, container-based workloads, API monitoring, and infrastructure management. Its integration capabilities are valuable for maintaining performance and scalability across diverse ecosystems, aiding in thorough data analysis and problem resolution.

New Relic

Oracle Log Analytics Cloud Service is a software-as-a-service solution that monitors, aggregates, indexes, and analyzes all log data from your applications and infrastructure (running on-premises or in the cloud). It enables users to search, explore, and correlate this data to troubleshoot problems faster and derive operational insight to make better decisions.

Oracle

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

Safexpress, Optima, Astute Business Solutions

Buyer's Guide

New Relic vs. Oracle Log Analytics Cloud Service

April 2025

Free Report: New Relic vs. Oracle Log Analytics Cloud Service

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