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NetIQ Identity Manager vs Symantec Identity Governance and Administration comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Omada Identity
Sponsored
Ranking in User Provisioning Software
4th
Ranking in Identity Management (IM)
4th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
48
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Customer Identity and Access Management (CIAM) (4th)
NetIQ Identity Manager
Ranking in User Provisioning Software
9th
Ranking in Identity Management (IM)
19th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
18
Ranking in other categories
No ranking in other categories
Symantec Identity Governanc...
Ranking in User Provisioning Software
10th
Ranking in Identity Management (IM)
27th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
66
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Identity Management (IM) category, the mindshare of Omada Identity is 3.4%, down from 3.5% compared to the previous year. The mindshare of NetIQ Identity Manager is 1.8%, down from 2.3% compared to the previous year. The mindshare of Symantec Identity Governance and Administration is 1.5%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM)
 

Featured Reviews

Pernilla Hulth - PeerSpot reviewer
The interface is easy to use and gives you a solid overview
The cloud-based deployment was straightforward, but the on-prem deployment was in a highly complex ecosystem. Omada has matured since then. I wouldn't say that it isn't straightforward, but it depends on the customer. A standard deployment is relatively easy, but it can be more painful if you need a lot of customization. We deployed the cloud solution in around four months, nearly meeting the 12-week benchmark. The on-prem deployment took three years. It was a highly complex ecosystem that was dependent on other systems. Depending on the size of your environment, you need a product owner and some specialists for maintenance. My last customer was a university with a complex environment. They had around 12 people involved in maintenance at that organization. Typically, it's between 2-5 people.
SYAMSUL SALAM - PeerSpot reviewer
The product is affordable and easy to use, but the technical support must be improved
The solution is used to manage SSO and login for internal applications The product enables detailed user management. The product is easy to use. Our users found it easier than Microsoft Identity Manager. The solution must add more configurations. There are different types of user identity in…
Sudip Karmacharya - PeerSpot reviewer
Has a simple GUI and is easy to deploy, but has no proper documentation on how to do backups, and has lengthy configurations and workflows
There are several areas for improvement in Symantec Identity Governance and Administration. They have no proper documentation on how to do backups. They also have a lengthy workflow process where we have to make some configurations to manage automation in the rules and in our tasks which takes time. We have to manually configure all the configuration files, and we cannot export users because there's no export system in Symantec Identity Governance and Administration. What we'd like to see in the next release of the solution is for them to make configuration and integration with other systems their top priorities. We have many API systems to manage, so hopefully, if they make these enhancements shortly, we can directly connect with our API systems when using Symantec Identity Governance and Administration.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature in Omada is the governance. We work with other products and other product vendors, but the sweet spot in the market for Omada is where things are heavy on governance."
"The support response time and the freedom from strange bugs and strange things happening in the software are valuable."
"For me, the best feature of Omada Identity is its web interface because it's really easy for users to understand."
"Omada's user interface is elegant and easy to work with. I like Omada's ability to automatically generate accounts for new hires and allow them access to all required systems by established policies. Around 80 percent of workers can start working immediately on their first day without requesting further access."
"Omada's best feature is creating accounts, automatically assigning permissions, and distributing resources based on assignment policies."
"The most valuable feature of Omada is its API connectivity, which allows seamless integration with various services like SAP, GRC, and Microsoft licenses."
"The most appealing aspect of Omada Identity is its self-service upgrade system."
"We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10 to 30 percent of the time we spent on provisioning access."
"The most valuable feature of this solution has been the ability for us to integrate a lot of external systems, and the automatic transfer of a lot of identity information. Additionally, the customization is very good."
"The most valuable features of NetIQ Identity Manager are the synchronization of different directories, such as Active Directory. We have many Active Directory systems, not only one."
"The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by approval workflows."
"The main value lies in the simplicity of implementation, as well as its customized look and feel."
"NetIQ does not have a limit on the number of users."
"The product is easy to use."
"The most valuable features are Password Reset Alerts, Password Sync, and SQL connectors."
"I like the eDirectory feature."
"It offers a nice price. It's mid-range."
"Streamlines user access, consolidates applications."
"Governance."
"The scalability potential is there if a company needs to expand."
"There are many valuable features within the solution. The product is easy to customize. It’s also highly secure."
"Word mining and risk campaigns are the most valuable features of this solution."
"It has good endpoint support and endpoint connectivity to different versioning endpoints."
"It is easy to use, and does not requires an extensive programming or development background."
 

Cons

"The comprehensiveness of Omada's out-of-the-box connectors for the applications we use could be better. We are getting a new HR system called Cornerstone for which they do not have an out-of-the-box connector, so we have to take the REST connector and play around with it."
"If you're running Omada on a cloud service, you may have some issues deploying the newest release. Sometimes, the latest release doesn't adapt to the processes we have already installed. Identity Access Management is a critical system for our organization, and we need to ensure that everyone has the same access as they did before the release."
"There's a challenge with handling large amounts of data in this system."
"If I had to name one thing, it would be the user interface (UI)."
"Omada Identity has two main issues that need to be solved or improved the most. One is its setup or installation process because it's complex and cumbersome. I'm talking about the process for on-premises deployment because I've never tried the cloud version of Omada Identity. Setting up the cloud version should be much easier. The second area for improvement in Omada Identity is that it's piggybacking on Microsoft's complex way of having all kinds of add-ons, extensions, or setups, whether small or large, such as the new SQL Server, and it's cumbersome to make sure that everything works. Omada Identity is a complex solution and could still be improved."
"In our organization, all the data is event-driven, which means that if an attribute is changed in the source system, it can be updated within a few seconds in all end-user systems. There is room for improvement in Omada regarding that. Omada is still batch-based for some processes, so sometimes it can take an hour or even four hours before the execution is run and the update is sent."
"Omada could communicate better with us about the product roadmap. We haven't gotten any updates about it. The user interface is often a bit difficult to understand. It isn't optimized for small screens, so it doesn't display all of the information clearly, so users need to scroll a lot."
"The architecture of the entire system should also be less complex. The way they process the data is complex."
"The interface is old and outdated, and the design software seems archaic."
"There's no huge thing missing, because it's already comprehensive. Now and then, however, there might be a minor issue."
"The solution architecture is somewhat complex. For some components, the necessary resilience is not inherent."
"The integrations must be made easier."
"The vendor must provide an easier console for configuring things for smaller customers."
"NetIQ Identity Manager could improve by updating the user portal, it is out of date."
"We have another system that is using the SAML system, and we also integrate with Active Directory only. If NetIQ Identity Manager can integrate directly, we would not need to use the Active Directory directory."
"If it could be operated in such a way that anybody could use it, with just the user interface, and there's no need for programming, then that would be a great improvement."
"They should easier and better integration with other software."
"Identity Manager has a lack of entitlement support, unlike other products that I have worked with."
"The product has a lot of need for improvement. Our issues are being raised back to the vendor as enhancements."
"Although the capabilities are there, the user interface needs to be redesigned and the opportunities for integration should be improved."
"The directory has room for improvement. Also, the dashboards and, in particular, the KPI dashboard that shows the current user’s information needs reworking."
"The Identity tool needs to do more kinds of reporting for audit purposes. It doesn't really track any of the metrics that are useful to us, at this point."
"The drawback with the CA Identity Manager is they don't have a connector to HR systems like SAP, or PeopleSoft, or Workday. That's a major drawback with the CA Identity Manager. For that we have to do lots of custom quoting to get data from HR systems. And if they could connect it to GRC systems, that's good to have in an identity product."
"I find the API boring. I also faced issues while integrating with CA SSO."
 

Pricing and Cost Advice

"It is fairly priced for an on-premise environment, but for the cloud environment, I am not that happy with the pricing."
"Omada isn't cheap or expensive. The licensing model is flexible. I've only had limited interactions with the Omada sales team, but they were positive. They don't sell the customers more licenses than they need. It's important to accurately forecast future usage. For example, we have many licenses that we don't use because we don't have the identities yet. We pay extra, which isn't good."
"They are positioned at a good price point. They are lower than some of their competitors."
"From an on-prem point of view, the cost is quite transparent and reasonable. The direct cost is primarily for licenses and maintenance on licenses."
"Omada continues to be very competitive on pricing, especially on the Omada cloud product."
"The pricing for Omada Identity is fair."
"It is not cheap. It is expensive, but compared to what we did almost three years ago, it is value for money. It is worth it."
"Omada is too expensive. We are in the automotive industry. The pricing might be high because most of the other customers are in the insurance or banking sectors, but it's steep for an auto supply company."
"I would rate the pricing a two out of ten, with one being low price and ten being high price. It is significantly more cost-effective than the major players in the market."
"The price of the solution is a bit high and could be reduced."
"Micro Focus is flexible when it comes to price. The cost varies from customer to customer. There are no additional costs, though. Everything is included."
"You just need to be aware that the more systems you connect, the more license fees you have to pay."
"The solution is quite affordable."
"It would easily help them in getting more market and more customers if more consultants knew about their software. If they could keep it free for schools for teaching purposes, it would be good. I had to pay myself to get it and use it for training. Their competitors are giving it for free. I had to pay for it myself. They are losing market to their competitors."
"Compared to other options, CA products are not that expensive."
"Symantec keeps increasing the price. I rate its pricing a seven on a scale of ten."
"The product has a good price in competition with another product with the same solution."
"The price is based on the number of users."
"The price is flexible for our existing customers."
"I do not recall the approximate prices or licensing models, although I do so that it was priced per user number."
"The connector is free, and bundled with the product."
"Pricing and licensing models are adequate and reasonable."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
13%
Manufacturing Company
9%
Government
6%
Computer Software Company
18%
Financial Services Firm
11%
Government
8%
Manufacturing Company
7%
Computer Software Company
28%
Financial Services Firm
19%
Manufacturing Company
8%
Real Estate/Law Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Omada Identity Cloud?
As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configur...
What is your experience regarding pricing and costs for Omada Identity Cloud?
They are positioned at a good price point. They are lower than some of their competitors.
What needs improvement with Omada Identity Cloud?
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user ...
What do you like most about NetIQ Identity Manager?
The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with...
What is your experience regarding pricing and costs for NetIQ Identity Manager?
The pricing depends on whether we buy the solution as a service or a license. The license is expensive. If we buy it ...
What needs improvement with NetIQ Identity Manager?
The tool is used mostly in big systems to understand what is happening. There are not many technicians who know how t...
What do you like most about Symantec Identity Governance and Administration?
The product’s most valuable feature is flexibility. It can be customized as per the customer’s requirements.
What is your experience regarding pricing and costs for Symantec Identity Governance and Administration?
The pricing has been very reasonable, but licensing costs vary based on the customer. It follows a user-based licensi...
What needs improvement with Symantec Identity Governance and Administration?
Symantec should develop a SaaS solution for cloud environments to make the solution available in various marketplaces...
 

Also Known As

Omada Identity Suite, Omada Identity Cloud
Novell Identity Manager
CA Identity Suite, Symantec IGA, Layer7 Identity Suite, CA Identity Manager (CA IDM), CA Identity Minder, CA IAM, CA Identity Manager (CA IDM), CA Identity Governance
 

Overview

 

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing
Sheetz
Acciona, Core Blox, DBS
Find out what your peers are saying about NetIQ Identity Manager vs. Symantec Identity Governance and Administration and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.