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NetIQ Identity Manager vs Symantec Identity Governance and Administration comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between NetIQ Identity Manager and Symantec Identity Governance and Administration based on real PeerSpot user reviews.

Find out in this report how the two User Provisioning Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed NetIQ Identity Manager vs. Symantec Identity Governance and Administration report (Updated: September 2022).
633,184 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Our customers have benefited from Omada Identity automating the certification process. Most of our customers were using manual methods for user access certification. With Omada Identity, you can automate almost all of it, which means that certification now becomes on demand. You don't have to wait for two or three months to execute a certification timeframe. Instead, you can do certifications as often as you want.""The most valuable functionality of the solution for us is that when employees stop working for the municipality, they are automatically disabled in Active Directory. Omada controls that 100 percent. They are disabled for 30 days, and after that time Omada deletes the Active Directory account. The same type of thing happens when we employ a new person. Their information is automatically imported to Omada and they are equipped with the roles and rights so they can do their jobs.""For me, the best feature of Omada Identity is its web interface because it's really easy for users to understand.""Omada Identity Suite has a very powerful workflow engine. It is used for requesting access for approval to everything that's around Access Management and for re-certification purposes.""The best feature in Omada Identity is that it enables us to implement standardized employee life cycle processes so that we don't have to create them ourselves. We can then use the standard workflows. The breadth and scope of the solution’s IGA features also fulfill our requirements.""User-friendly solution.""When we started with identity and access management, we cleaned up and skipped 500 accounts. Therefore, there are a lot of people who are still in our system. Using this tool, we have cleaned up a lot of accounts for ourselves as well as our partners and suppliers. So, we can manage everything now.""The Governance and self-service that can be set up so you can use them yourself to work in the system are the most valuable features. End users can be enabled to help themselves."

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"The most valuable feature of this solution has been the ability for us to integrate a lot of external systems, and the automatic transfer of a lot of identity information. Additionally, the customization is very good.""I like the eDirectory feature.""The most valuable features of NetIQ Identity Manager are the synchronization of different directories, such as Active Directory. We have many Active Directory systems, not only one."

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"What I found most valuable in Symantec Identity Governance and Administration is its simple GUI. It's also easy to deploy compared to other products. With other products, you have to install the Windows version inside the Windows machine on all units, but with Symantec Identity Governance and Administration, it can work offline, so the solution is a little bit easier than other systems.""It's a very useful tool that has improved our client's security, from day one.""The most valuable aspects of Symantec Identity Governance and Administration are all the features, it is the most complete solution on the market. It has features, such as scanners and portals, it has everything.""There are many valuable features within the solution. The product is easy to customize. It’s also highly secure.""The scalability potential is there if a company needs to expand.""The solution is easy to scale.""Self-registration and self-service password management are valuable features. The role modeling feature is also very useful. It allows you to model your enterprise role."

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Cons
"What I would most like to see added to the product is role management, especially enterprise or business role management, and the processes around that.""If you find an error and you need it fixed, you have to upgrade. It's not like they say, "Okay, we'll fix this problem for you." You have to upgrade. The last time we upgraded, because there was an error in a previous version, we had to pay 150,000 Danish Krone (about $24,000 at the time of this review) to upgrade our systems... That means that we have to pay to get errors fixed that Omada has made in programming the system. I hope they change this way of looking at things.""The backend is pretty good but the self-service request access screen, the GUI, needs improvement. It's an old-fashioned screen. Also, Omada has reports, but I wouldn't dare show them to the business because they look like they're from 1995. I know they are working on these things and that’s good, because they’re really needed.""We are trying to use Omada's standards and to adapt our processes. But we have had some trouble with the bad documentation. This is something that they could improve on. It has not been possible for us to analyze some of the problems so far, based on the documentation. We always need consultants. The documentation should include some implementation hints and some guidelines for implementing the processes.""The Omada Identity SaaS version doesn't provide all the features Omada Identity on-premise provides.""Functionality and usability could be improved.""Its flexibility is both a good thing and a bad thing. Because it is very flexible, it also becomes too complex. This is common for most of the products we evaluated. Its scalability should be better. It had a few scalability issues.""Omada Identity has two main issues that need to be solved or improved the most. One is its setup or installation process because it's complex and cumbersome. I'm talking about the process for on-premises deployment because I've never tried the cloud version of Omada Identity. Setting up the cloud version should be much easier. The second area for improvement in Omada Identity is that it's piggybacking on Microsoft's complex way of having all kinds of add-ons, extensions, or setups, whether small or large, such as the new SQL Server, and it's cumbersome to make sure that everything works. Omada Identity is a complex solution and could still be improved."

More Omada Identity Cons →

"We have another system that is using the SAML system, and we also integrate with Active Directory only. If NetIQ Identity Manager can integrate directly, we would not need to use the Active Directory directory.""NetIQ Identity Manager could improve by updating the user portal, it is out of date.""It needs some modern features. They should improve and modernize their management interface. It has been created over years and by different persons. You can see different applications, different management consoles for different things. There should be an integrated interface."

More NetIQ Identity Manager Cons →

"They provide a framework to develop your own connectors. A connector is a piece of software that integrates with the solutions that are not a part of the support matrix. Currently, it is difficult to create these connectors in this solution. Other solutions, such as NetIQ Identity, provide a better way to create your own connector. Currently, there is no cloud version. It should have a cloud version.""The solution is not the best or the fastest available.""There are several areas for improvement in Symantec Identity Governance and Administration. They have no proper documentation on how to do backups. They also have a lengthy workflow process where we have to make some configurations to manage automation in the rules and in our tasks which takes time. We have to manually configure all the configuration files, and we cannot export users because there's no export system in Symantec Identity Governance and Administration. What we'd like to see in the next release of the solution is for them to make configuration and integration with other systems their top priorities. We have many API systems to manage, so hopefully, if they make these enhancements shortly, we can directly connect with our API systems when using Symantec Identity Governance and Administration.""There are times that it takes too long to generate reports and to run the assessment tools to collect the information.""The support from Symantec Identity Governance and Administration could improve.""The directory has room for improvement. Also, the dashboards and, in particular, the KPI dashboard that shows the current user’s information needs reworking.""Integration capabilities with other solutions and formats, including JSON, could be improved."

More Symantec Identity Governance and Administration Cons →

Pricing and Cost Advice
  • "The initial total cost of ownership to implement Omada Identity is not small. The TCO for the implementation is as high as any other solution. However, the cost of maintaining the solution is at par or lower than competitors, including adding more features or maintaining the system after the initial deployment or installation to make sure that they are available for users to use or extending the functionalities of those activities. Those maintenance costs are lower than other vendors, but the initial cost of getting the system installed is still high."
  • "It is licensed per managed user per year."
  • "There were a lot of administrator, partner, and supplier accounts for people who were no longer working for us but still in the system. So, we reduced the number of users no longer with the company, which saved us some money on licensing."
  • "It's a fair price for the on-premises system. Compared with what we had before, it's much cheaper and we get all the modules in one. We tried to go with the cloud, but it was far too expensive."
  • "From an on-prem point of view, the cost is quite transparent and reasonable. The direct cost is primarily for licenses and maintenance on licenses."
  • "My client deals directly with the Omada Identity team in terms of licensing. I never look at pricing, so I'm not aware of how much the solution costs, but it's worth the money. Often, when you begin to use Omada Identity and it takes a while to set up, it'll be irreversible, and you'd depend on and focus more on the functionality of the solution, rather than its price tag."
  • More Omada Identity Pricing and Cost Advice →

  • "The price of the solution is a bit high and could be reduced."
  • "It would easily help them in getting more market and more customers if more consultants knew about their software. If they could keep it free for schools for teaching purposes, it would be good. I had to pay myself to get it and use it for training. Their competitors are giving it for free. I had to pay for it myself. They are losing market to their competitors."
  • More NetIQ Identity Manager Pricing and Cost Advice →

  • "I do not recall the approximate prices or licensing models, although I do so that it was priced per user number."
  • More Symantec Identity Governance and Administration Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:For me, the best feature of Omada Identity is its web interface because it's really easy for users to understand.
    Top Answer:My client deals directly with the Omada Identity team in terms of licensing. I never look at pricing, so I'm not aware… more »
    Top Answer:Omada Identity has two main issues that need to be solved or improved the most. One is its setup or installation process… more »
    Top Answer:The most valuable features of NetIQ Identity Manager are the synchronization of different directories, such as Active… more »
    Top Answer:It would easily help them in getting more market and more customers if more consultants knew about their software. If… more »
    Top Answer:We have another system that is using the SAML system, and we also integrate with Active Directory only. If NetIQ… more »
    Top Answer:What I found most valuable in Symantec Identity Governance and Administration is its simple GUI. It's also easy to… more »
    Top Answer:I'm not aware of the licensing cost for Symantec Identity Governance and Administration because I'm part of the… more »
    Top Answer:There are several areas for improvement in Symantec Identity Governance and Administration. They have no proper… more »
    Comparisons
    Also Known As
    Omada Identity Suite
    Novell Identity Manager
    CA Identity Suite, Symantec IGA, Layer7 Identity Suite, CA Identity Manager (CA IDM), CA Identity Minder, CA IAM, CA Identity Manager (CA IDM), CA Identity Governance
    Learn More
    Omada
    Video Not Available
    Overview

    Omada Identity delivers an end-to-end identity and access management solution with essential identity governance functionality for secure, compliant, and efficient administration of all users' access rights across on-premises or cloud-based systems. The solution provides configurable best practice processes that covers all identity and access related scenarios from providing an access risk overview, management of identities lifecycle, to automated enforcement of policies.

    NetIQ Identity Manager delivers a complete, yet affordable solution to control who has access to what across your enterprise both inside the firewall and into the cloud. It enables you to provide secure and convenient access to critical information for business users, while meeting compliance demands.

    The Symantec Identity Governance and Administration (formerly CA Identity Suite) provides comprehensive identity management and governance capabilities with a simple, intuitive user experience. This user experience can dramatically simplify processes such as user access requests and access certifications, resulting in improved productivity and user satisfaction. In addition, the Symantec Identity Governance and Administration performs risk analysis and certification and enables remediation actions in real-time during the access provisioning steps, thereby improving audit performance and risk posture with preventive policy enforcement.

    While providing these business and governance-centric capabilities for business users, the Symantec Identity Governance and Administration also delivers core enterprise-grade identity management and governance capabilities, including broad provisioning support for on-premise and cloud apps, extensibility and flexibility to integrate with other IT systems and consumer-grade scale. This means organizations are not forced to choose between usability and performance. With the Symantec Identity Governance and Administration, they can have both.

    Offer
    Learn more about Omada Identity
    Learn more about NetIQ Identity Manager
    Learn more about Symantec Identity Governance and Administration
    Sample Customers
    Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group
    Sheetz
    Acciona, Core Blox, DBS
    Top Industries
    REVIEWERS
    Government40%
    Computer Software Company20%
    Financial Services Firm10%
    University10%
    VISITORS READING REVIEWS
    Computer Software Company24%
    Government9%
    Financial Services Firm8%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Computer Software Company23%
    Comms Service Provider12%
    Government11%
    Financial Services Firm8%
    REVIEWERS
    Financial Services Firm32%
    Healthcare Company18%
    Insurance Company8%
    Hospitality Company5%
    VISITORS READING REVIEWS
    Computer Software Company28%
    Government11%
    Comms Service Provider9%
    Healthcare Company6%
    Company Size
    REVIEWERS
    Small Business27%
    Midsize Enterprise7%
    Large Enterprise67%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise12%
    Large Enterprise67%
    REVIEWERS
    Small Business43%
    Midsize Enterprise14%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise14%
    Large Enterprise70%
    REVIEWERS
    Small Business28%
    Midsize Enterprise10%
    Large Enterprise63%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise11%
    Large Enterprise64%
    Buyer's Guide
    NetIQ Identity Manager vs. Symantec Identity Governance and Administration
    September 2022
    Find out what your peers are saying about NetIQ Identity Manager vs. Symantec Identity Governance and Administration and other solutions. Updated: September 2022.
    633,184 professionals have used our research since 2012.

    NetIQ Identity Manager is ranked 9th in User Provisioning Software with 3 reviews while Symantec Identity Governance and Administration is ranked 5th in User Provisioning Software with 7 reviews. NetIQ Identity Manager is rated 8.0, while Symantec Identity Governance and Administration is rated 7.8. The top reviewer of NetIQ Identity Manager writes "A stable and comprehensive solution with valuable eDirectory feature". On the other hand, the top reviewer of Symantec Identity Governance and Administration writes "Has a simple GUI and is easy to deploy, but has no proper documentation on how to do backups, and has lengthy configurations and workflows". NetIQ Identity Manager is most compared with Microsoft Identity Manager, SailPoint IdentityIQ, One Identity Manager, Cisco ISE (Identity Services Engine) and VMware Identity Manager, whereas Symantec Identity Governance and Administration is most compared with SailPoint IdentityIQ, Saviynt, SAP Identity Management, OpenIAM Identity Governance and Oracle Identity Governance. See our NetIQ Identity Manager vs. Symantec Identity Governance and Administration report.

    See our list of best User Provisioning Software vendors and best Identity Management (IM) vendors.

    We monitor all User Provisioning Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.