NETSCOUT nGeniusONE vs NetBrain comparison

"A reliable, time-saving tool for providing accurate layer 2 and layer 3 network mappings."

"Chain management is a good feature. I don't get it on other solutions."

"NetBrain is a very simple tool."

"Enables maps to be drawn out."

"This product has good network monitoring and troubleshooting capabilities."

"Valuable features include data threat detection, network analytics, and overall bandwidth monitoring."

"When we have any type of outage, and we dig into it, we are able to tell what the root cause is instead of having to go through Wireshark, etc."

"We've saved a lot of time in triaging. We have found root cause identities on packet captures and have been able to feed that information back to a specific vendor, because a lot of our technology is emerging. So, we're able to give that feedback to our vendors and have them solve the problems that they need to fix, and they have the evidence to do so."

"The stability of this product is ok."

"It's a consolidated, single tool that talks to multiple platforms. It's not vendor-proprietary; it's independent. It provides interoperability with different products, whether they are routing products, switching products, wireless, wired, load balancing, or proxy. It works with anything you can name."

"The packet-based searching capability of NETSCOUT is highly valued as it allows us to better analyze the network."

"The support is good."

"It catches bigger issues on a weekly basis. That's how often we find something big enough that the only reason we know about it is because of the nGeniusONE. The bigger issues are mostly security-type issues: Odd traffic leaving our network or coming into it, that has found its way past a firewall."

"Each device needs to be configured to allow NetBrain to poll for the information it needs, which can be very time-consuming for a large network."

"Support needs to improve for the installed product and some of the reporting could be more flexible to provide more complete cataloging."

"The solution could integrate more automation."

"It would be nice if the setup was a little simpler. Also, if the solution could provide more training materials for new people coming into our company so they can quickly learn how to use the functionalities."

"The IP interface brief isn't consistent."

"There are so many pieces of their product that integrate with one another that perhaps a recommendation for improvement would be some sort of bigger overview and map to help understand how all their pieces integrate together."

"There was a point in GTP where we were creating services on nodes and after that we wanted to have services on APN. We can't have both... There are some limitations with these types of things. When we would like to use a feature, we have to remove another one."

"Some help screens would be nice, especially if we bring on new operators. It would be great to see if they have more helpful tips available."

"The price is really high, making it difficult for many financial companies to purchase immediately; it will take time for them to afford any budget for the purchase."

"They can improve still on the workflows, document their workflows that are commonly used... We don't know some of the workflows yet, and it's not something that you can just read up in the manual. There is some stuff in the help manual and online, but it's to a point where you need to purchase extra training and services from them. You can't just go and read up on it yourself and learn from A to Z..."

"There is currently less visibility or GUI to analyse the packet for troubleshooting purposes."

"The solution is not easy to install."

"NETSCOUT nGeniusONE's pricing is higher compared to the competitors. It is more than 15-18 percent of competitor costs. It also needs to add AI features."

"The product is expensive, but less expensive than some of the competition and worth the price."

"Licensing is based on a per-device basis, which means that it can get very expensive if you have a large number of devices."

"The product is too expensive compared to other products."

"Make sure you get the low down on your licensing and understand the licensing requirements before making a purchase, especially when it comes to an upgrade. Make sure that it suits your needs before you commit to it. For example, we purchased ATA at version 6.2.1. At that time, the licensing covered everything we need. NETSCOUT comes out with 6.2.2, stating that in order to upgrade, you had to purchase CyberStream licensing. Now that requires some additional funding from both a capital investment and a maintenance cost. That's something that should have been said, "Well, if you want these additional features, you will need to purchase these CyberStreams." Otherwise, we should be allowed to continue on the basic operations as it is now through the newer releases without being stuck."

"Licensing is flexible, it's not tied to anything else. We can easily switch up the licensing piece... Obviously, NETSCOUT is a little bit in the higher range, but it gives you value for money. You get what you pay for."

"The biggest problem we have with this product is the expense."

"I rate the price of NETSCOUT nGeniusONE a four out of five."

"It can be expensive, but if you have a good configuration, based on what you are looking for, it's okay, it's manageable."

"The license becomes cost prohibitive very quickly."

"The platform is expensive."