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NETSCOUT nGeniusONE vs NetBrain comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetBrain
Average Rating
7.2
Reviews Sentiment
6.9
Number of Reviews
6
Ranking in other categories
Network Troubleshooting (15th), Network Automation (4th)
NETSCOUT nGeniusONE
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
50
Ranking in other categories
Network Monitoring Software (15th)
 

Mindshare comparison

While both are Network Management solutions, they serve different purposes. NetBrain is designed for Network Troubleshooting and holds a mindshare of 2.8%, up 2.0% compared to last year.
NETSCOUT nGeniusONE, on the other hand, focuses on Network Monitoring Software, holds 1.5% mindshare, down 1.5% since last year.
Network Troubleshooting Market Share Distribution
ProductMarket Share (%)
NetBrain2.8%
Wireshark13.0%
LinkRunner12.7%
Other71.5%
Network Troubleshooting
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
NETSCOUT nGeniusONE1.5%
Zabbix11.4%
SolarWinds NPM4.4%
Other82.7%
Network Monitoring Software
 

Featured Reviews

Deborah Gamelin - PeerSpot reviewer
Good monitoring and troubleshoot capabilities, improves overall network traffic visibility
In my organization, we had 130,000 network devices that needed to be brought into the solution and mapped. NetBrain can handle the scale but the engineers that manage those devices have to go in and update all of them to allow NetBrain permission to poll them. It can get a little stressful for everybody when you're trying to roll out new stuff when you've got other issues that have to be addressed with other devices. In some cases, our devices had no automation at all. One example is the Cisco 3650. Right now, if you went through the inventory list, you see that we have different versions running. Some are on one version, whereas others are on another version. The problem with upgrading them is that they need to be done overnight because we don't want to disrupt any network traffic during business hours. Consequently, it could take us years to upgrade the versions before we can even get them onto these new tools. This may be an internal issue but it's a big one when you have a lot of devices. Even if you had 10,000 devices, it's still an issue. You have to consider the compatibility of the device against the tool, and being able to use certain commands to upgrade it.
Mohammed Hassan - PeerSpot reviewer
Helps us by providing root cause analysis when it comes to latency and performance issues
I would recommend NETSCOUT nGeniusONE to others yet not for small SMBs due to the pricing. It is important to have the necessary NETSCOUT experience for smooth integration. The automated issue detection sometimes has a few false positives but is overall cost-effective for our customers. I'd rate the solution eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Enables maps to be drawn out."
"This product has good network monitoring and troubleshooting capabilities."
"Chain management is a good feature. I don't get it on other solutions."
"NetBrain is a very simple tool."
"A reliable, time-saving tool for providing accurate layer 2 and layer 3 network mappings."
"This solution provides us with increased visibility while conducting IT deployments. E.g., if we have devices which have overloaded or links which have saturated, then this tool tells us exactly what is going on with that link or device. Very few tools do it at this level for things like DDoS."
"It has versatility to correlate different traffic types and performance management statistics."
"It is an easy-to-scale platform."
"The speed that you can get from the top of a problem all the way down to the packet layer of troubleshooting analysis."
"The best feature is when we have it connected permanently via TAPs. That enables us to constantly collect data and then we can go back in time... To be able to rewind, back in time, and see the problem as it happened, is very helpful."
"The valuable features include packet analysis, packet capture, and [that] it's easy to use."
"If a lot of traffic from one site is hitting AWS Cloud or the data center, then we want to know which client is utilizing the most bandwidth. We will work with nGeniusONE to troubleshoot the issue."
"It gives me the MOS, latency, and jitter."
 

Cons

"The IP interface brief isn't consistent."
"Each device needs to be configured to allow NetBrain to poll for the information it needs, which can be very time-consuming for a large network."
"Support needs to improve for the installed product and some of the reporting could be more flexible to provide more complete cataloging."
"The solution could integrate more automation."
"It would be nice if the setup was a little simpler. Also, if the solution could provide more training materials for new people coming into our company so they can quickly learn how to use the functionalities."
"The GUI has gotten better over time but there could be some improvement in how the GUI is built."
"Its initial setup process is complicated."
"I would recommend enhancing the APM capabilities."
"The feature I am looking for is the Arbor technology, especially to run in parallel with our firewall... It's getting there."
"Trying to set up dashboards is hard to figure out at times, if you don't do it every day. It's not really intuitive to set them all up... If there were a wizard to take us through, step-by-step, creating dashboards and the like, that would be really helpful."
"Datadog is more stable than NETSCOUT nGeniusONE, being a SaaS-based solution compared to on-prem solutions like NETSCOUT."
"The technical support could improve a bit with quicker responses for early on questions. What I think are simple questions are taking a long time to get answers to."
"There is currently less visibility or GUI to analyse the packet for troubleshooting purposes."
 

Pricing and Cost Advice

"The product is expensive, but less expensive than some of the competition and worth the price."
"Licensing is based on a per-device basis, which means that it can get very expensive if you have a large number of devices."
"Their pricing is very competitive with other solutions... But what I like about NETSCOUT's licensing is that it's shared across all their platforms. They don't create a new licensing scheme for every one of their products. So for nGeniusONE, you buy a certain license level, and it works on all of their products."
"We have a premium customized contract for the solution."
"It is very expensive, but it's well worth the money."
"I rate the price of NETSCOUT nGeniusONE a four out of five."
"The price is only for acquisition; it's not a licence."
"Cost is probably the biggest drawback. Compared to some of the newer vendors that have popped up in the space, it's definitely more on the expensive side... [But] it's been able to keep its value, even in the face of the cheaper competition."
"The scalability becomes very expensive quickly."
"Like any company, we always want better pricing. The pricing is okay, but it's not a cheap solution. When you want to deploy it across an enterprise as large as ours, you go into seven figures. It's not a cheap solution to get out there."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
12%
Financial Services Firm
10%
Government
10%
Computer Software Company
12%
Financial Services Firm
12%
Manufacturing Company
10%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise3
Large Enterprise37
 

Questions from the Community

Ask a question
Earn 20 points
Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.
What do you like most about NETSCOUT nGeniusONE?
Stability-wise, I rate the solution a ten out of ten.
What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?
The pricing is a bit high yet not overly expensive. The cost depends on the size of the customer, as sizing controls the pricing.
 

Also Known As

No data available
NETSCOUT nGenius, nGeniusONE
 

Overview

 

Sample Customers

CompuCon, TD Ameritrade, Move Inc.
Cerner Corporation
Find out what your peers are saying about NETSCOUT nGeniusONE vs. NetBrain and other solutions. Updated: February 2023.
871,829 professionals have used our research since 2012.