We performed a comparison between NetBrain and NETSCOUT nGeniusONE based on real PeerSpot user reviews.
Find out in this report how the two Network Troubleshooting solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."NetBrain is a very simple tool."
"Chain management is a good feature. I don't get it on other solutions."
"Enables maps to be drawn out."
"A reliable, time-saving tool for providing accurate layer 2 and layer 3 network mappings."
"This product has good network monitoring and troubleshooting capabilities."
"If one of our network pipes is getting plugged up by somebody using too much bandwidth, we can use the NETSCOUT tool to examine and find out what is going on."
"This solution provides us with increased visibility while conducting IT deployments. E.g., if we have devices which have overloaded or links which have saturated, then this tool tells us exactly what is going on with that link or device. Very few tools do it at this level for things like DDoS."
"The best feature is when we have it connected permanently via TAPs. That enables us to constantly collect data and then we can go back in time... To be able to rewind, back in time, and see the problem as it happened, is very helpful."
"The packet capture is the most valuable feature for us. It gathers data from the device. In case somebody has a problem, I can go back X amount of time - days, hours - and get the data to do real troubleshooting."
"Packet decode and bandwidth analysis reports are the two most valuable features."
"The ability to be able to do detailed traffic analysis such as top-talkers, application-specific monitoring, and understanding them through patterns, is helpful. We're also able to gain an understanding of voice calls, voice traffic, whether we have packet loss in a certain part of the network or jitter or high latency that might be impacting the network. All of those are nice functionalities."
"It is an easy-to-scale platform."
"It helps us get to the root cause quickly. It helps us find massive error codes, then we drill down on that error code, knowing that is the source of our problem."
"The IP interface brief isn't consistent."
"Support needs to improve for the installed product and some of the reporting could be more flexible to provide more complete cataloging."
"It would be nice if the setup was a little simpler. Also, if the solution could provide more training materials for new people coming into our company so they can quickly learn how to use the functionalities."
"Each device needs to be configured to allow NetBrain to poll for the information it needs, which can be very time-consuming for a large network."
"The solution could integrate more automation."
"The feature I am looking for is the Arbor technology, especially to run in parallel with our firewall... It's getting there."
"NETSCOUT nGeniusONE is a complex product since it deals in areas like network packet brokers and packet analysis, making the tool complicated for end users."
"Some help screens would be nice, especially if we bring on new operators. It would be great to see if they have more helpful tips available."
"I would like more in-depth convergence between all the applications, especially when I look for information through a data mine."
"Initially, we were having a lot of issues with bugs when using version 6.1.1. There were a lot of problems with the dashboard causing confusion. We worked with our SE and the NETSCOUT engineering team to fix the visibility with the data. There should be a patch release to fix this issue. However, this seems to be working fine for us right now after the 6.2.2 upgrade."
"The solution could do more for security. It should offer more security-related features."
"Maybe the optics cost could be improved. It's not about the product itself, but the optics cost from other companies is very high, which affects the business. When you buy a $1 million product, you shouldn't be expected to pay $500,000 for support. So, support, operation, and professional services are very expensive. It's the main weakness."
"This is a typical thing, but every time they do a major code upgrade, we get hit with some nasty bugs. Some of them literally stop the whole platform from collecting traffic data. They should really do more Q&A on the software stability before release."
NetBrain is ranked 15th in Network Troubleshooting with 6 reviews while NETSCOUT nGeniusONE is ranked 27th in Network Monitoring Software with 47 reviews. NetBrain is rated 7.2, while NETSCOUT nGeniusONE is rated 8.2. The top reviewer of NetBrain writes "Good monitoring and troubleshoot capabilities, improves overall network traffic visibility". On the other hand, the top reviewer of NETSCOUT nGeniusONE writes "We use it every day for the triaging of events, saving us a lot of time". NetBrain is most compared with Cisco DNA Center, ThousandEyes, Red Hat Ansible Automation Platform, SolarWinds Network Automation Manager and LogicMonitor, whereas NETSCOUT nGeniusONE is most compared with Gigamon Deep Observability Pipeline, Dynatrace, ThousandEyes, AppDynamics and Accedian Skylight. See our NETSCOUT nGeniusONE vs. NetBrain report.
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