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NetBrain vs ThousandEyes comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetBrain
Average Rating
7.2
Reviews Sentiment
6.9
Number of Reviews
6
Ranking in other categories
Network Troubleshooting (19th), Network Automation (6th)
ThousandEyes
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
39
Ranking in other categories
Network Monitoring Software (8th), Cloud Monitoring Software (8th), Digital Experience Monitoring (DEM) (2nd)
 

Mindshare comparison

While both are Network Management solutions, they serve different purposes. NetBrain is designed for Network Troubleshooting and holds a mindshare of 3.5%, down 4.0% compared to last year.
ThousandEyes, on the other hand, focuses on Network Monitoring Software, holds 1.6% mindshare, down 3.1% since last year.
Network Troubleshooting Mindshare Distribution
ProductMindshare (%)
NetBrain3.5%
Wireshark16.7%
DX Spectrum8.2%
Other71.6%
Network Troubleshooting
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
ThousandEyes1.6%
NETSCOUT Network & Application Observability3.8%
Zabbix3.7%
Other90.9%
Network Monitoring Software
 

Featured Reviews

Deborah Gamelin - PeerSpot reviewer
Vice President at Asset Track for Cloud, LLC
Good monitoring and troubleshoot capabilities, improves overall network traffic visibility
In my organization, we had 130,000 network devices that needed to be brought into the solution and mapped. NetBrain can handle the scale but the engineers that manage those devices have to go in and update all of them to allow NetBrain permission to poll them. It can get a little stressful for everybody when you're trying to roll out new stuff when you've got other issues that have to be addressed with other devices. In some cases, our devices had no automation at all. One example is the Cisco 3650. Right now, if you went through the inventory list, you see that we have different versions running. Some are on one version, whereas others are on another version. The problem with upgrading them is that they need to be done overnight because we don't want to disrupt any network traffic during business hours. Consequently, it could take us years to upgrade the versions before we can even get them onto these new tools. This may be an internal issue but it's a big one when you have a lot of devices. Even if you had 10,000 devices, it's still an issue. You have to consider the compatibility of the device against the tool, and being able to use certain commands to upgrade it.
Siddumanisria Mindi - PeerSpot reviewer
Network engineer at a tech vendor with 10,001+ employees
Monitoring has transformed internet visibility and speeds up resolving external service issues
ThousandEyes needs to specify unit consumption forecasting or scaling testing and deeper app analytics. It needs deeper out-of-the-box Layer 7 code or database-level insights. Additionally, it should unify the GUI with broader Cisco platforms and flatten the learning curve, adding better correlation with local laptop system metrics such as endpoint depth, CPU, RAM, or processes. ThousandEyes isn't designed to be a full-blown SNMP monitoring tool for on-premises infrastructure. While it tracks network paths effectively, it doesn't provide deep local device telemetry such as switch port buffer utilization, fan status, or power supply health. For full internal device monitoring, you'll still need to pair it with traditional tools such as SolarWinds or Cisco Catalyst Center.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This product has good network monitoring and troubleshooting capabilities."
"NetBrain is very good when it comes to network mapping, as it looks for different assets within the network available, so router, firewall, applications, et cetera, and it gives you the full mapping, asset mapping along with the full range including the firmware software update and all those things."
"Enables maps to be drawn out."
"NetBrain is a very simple tool."
"Once it's up and running and you don't have the strange requirements I had, and you just want some basic maps, it'll work."
"Chain management is a good feature. I don't get it on other solutions."
"A reliable, time-saving tool for providing accurate layer 2 and layer 3 network mappings."
"Other advice to users considering the solution would be: go with NetBrain."
"ThousandEyes offers the best features in that it runs easily, and I do not have to run separate tests to operate it."
"ThousandEyes gives companies better visibility, showing effective notes on the network layer and the application's performance for anyone inside or outside the data center, while providing deep visibility on the network, legal support, and user requests."
"The most valuable features of ThousandEyes are the full monitoring capabilities and the ability to identify the exact location of problems in the path between the application and the end-user."
"The tool's most valuable feature is its scalability. It is a good tool for network admins."
"ThousandEyes has positively impacted my organization because of the ability to identify issues proactively."
"ThousandEyes has provided my organization with invaluable network visibility and insights and incredible ease of use."
"The installation process is not hard at all."
"ThousandEyes positively impacts my organization by helping with early detection and reducing downtime."
 

Cons

"Netbrain must get AWS functionality done."
"Licensing is based on a per-device basis, which means that it can get very expensive if you have a large number of devices."
"If you're comparing NetBrain as an NDR, I would rate it as a four or five, however, NetBrain has a different aspect of looking at things within the network."
"The solution could integrate more automation."
"It's okay on the value, a bit expensive for just maps, but makes it a lot easier to see things visually and take it from there."
"The IP interface brief isn't consistent."
"The pricing needs to be improved."
"It would be nice if the setup was a little simpler. Also, if the solution could provide more training materials for new people coming into our company so they can quickly learn how to use the functionalities."
"They only offer synthetic requests, so they should create an agent for users that can track your request."
"Regarding the user interface, I appreciate dropdowns, but I prefer a guided experience where the interface explains itself instead of requiring extensive searching to reach a point."
"<p>ThousandEyes can be improved by making the installation procedure less time-consuming and enhancing the interface to be more user-friendly.</p>"
"It might be practical to extend monitoring capabilities to include network devices"
"Stability issues are present in the solution."
"I feel it needs more holistic integration. It needs more improvement."
"With ThousandEyes, there are some configuration and metric screens that are not entirely intuitive with ThousandEyes, so they can certainly improve in terms of the usability of certain metric screens."
"The solution's network and reporting could be improved."
 

Pricing and Cost Advice

"The product is expensive, but less expensive than some of the competition and worth the price."
"Licensing is based on a per-device basis, which means that it can get very expensive if you have a large number of devices."
"In our company, we incur a yearly expense in our company for the licensing part. I rate the solution's pricing a seven out of ten since it is expensive."
"The solution's pricing is cheap; I rate it a five out of ten."
"The solution is cheap."
"It is a quite expensive solution."
"The solution costs several thousand dollars per year."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Government
9%
Financial Services Firm
9%
University
7%
Financial Services Firm
11%
Manufacturing Company
9%
Healthcare Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise3
Large Enterprise28
 

Questions from the Community

Ask a question
Earn 20 points
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What needs improvement with ThousandEyes?
I believe ThousandEyes is working perfectly, but I feel that with more AI integration, it could flag issues with more detailed error information, which would help support engineers immediately pinp...
What is your primary use case for ThousandEyes?
My main use case for ThousandEyes is that it checks our product website, and if it flags that it is unable to log in, it checks for all the components from all the agents, which are from different ...
 

Overview

 

Sample Customers

CompuCon, TD Ameritrade, Move Inc.
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Find out what your peers are saying about Wireshark, Auvik, Isovalent and others in Network Troubleshooting. Updated: October 2026.
921,523 professionals have used our research since 2012.