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NetBrain vs ThousandEyes comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetBrain
Average Rating
7.2
Reviews Sentiment
6.9
Number of Reviews
6
Ranking in other categories
Network Troubleshooting (17th), Network Automation (5th)
ThousandEyes
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
24
Ranking in other categories
Network Monitoring Software (7th), Cloud Monitoring Software (10th), Digital Experience Monitoring (DEM) (3rd)
 

Mindshare comparison

While both are Network Management solutions, they serve different purposes. NetBrain is designed for Network Troubleshooting and holds a mindshare of 3.2%, up 2.7% compared to last year.
ThousandEyes, on the other hand, focuses on Network Monitoring Software, holds 1.8% mindshare, down 3.7% since last year.
Network Troubleshooting Mindshare Distribution
ProductMindshare (%)
NetBrain3.2%
Wireshark15.0%
AirMagnet Survey PRO9.8%
Other72.0%
Network Troubleshooting
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
ThousandEyes1.8%
Zabbix4.3%
SolarWinds NPM3.6%
Other90.3%
Network Monitoring Software
 

Featured Reviews

Deborah Gamelin - PeerSpot reviewer
Vice President at Asset Track for Cloud, LLC
Good monitoring and troubleshoot capabilities, improves overall network traffic visibility
In my organization, we had 130,000 network devices that needed to be brought into the solution and mapped. NetBrain can handle the scale but the engineers that manage those devices have to go in and update all of them to allow NetBrain permission to poll them. It can get a little stressful for everybody when you're trying to roll out new stuff when you've got other issues that have to be addressed with other devices. In some cases, our devices had no automation at all. One example is the Cisco 3650. Right now, if you went through the inventory list, you see that we have different versions running. Some are on one version, whereas others are on another version. The problem with upgrading them is that they need to be done overnight because we don't want to disrupt any network traffic during business hours. Consequently, it could take us years to upgrade the versions before we can even get them onto these new tools. This may be an internal issue but it's a big one when you have a lot of devices. Even if you had 10,000 devices, it's still an issue. You have to consider the compatibility of the device against the tool, and being able to use certain commands to upgrade it.
Shreyans Parekh - PeerSpot reviewer
Vice President, Finance and Operations at Fruitist
Proactive monitoring has transformed digital experience and now optimizes application delivery
With ThousandEyes, there are some configuration and metric screens that are not entirely intuitive with ThousandEyes, so they can certainly improve in terms of the usability of certain metric screens. ThousandEyes can also offer deeper traffic insights relative to specific applications, so detailed analytics on application-level traffic would help in better understanding and managing our network resources effectively. I would say that ThousandEyes can also, in terms of providing more extensibility with other observability tools, offer more out-of-the-box integrations with other observability tools so that ThousandEyes can serve as that single source of truth, so that we don't necessarily need to go to other tools to be able to be that one-source dashboard. I think there's a lot that ThousandEyes can continue to improve on there. The issues that I've talked about, including extensibility with other platforms and the improvement of accessing specific metric screens in order to be able to provide for fuller access and more detailed access to network-level metrics would make the platform feel less complicated to navigate. It wouldn't require as many manual integration inputs.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"NetBrain is very good when it comes to network mapping, as it looks for different assets within the network available, so router, firewall, applications, et cetera, and it gives you the full mapping, asset mapping along with the full range including the firmware software update and all those things."
"NetBrain is a very simple tool."
"This tool is exactly what we wanted and needed."
"Other advice to users considering the solution would be: go with NetBrain."
"A reliable, time-saving tool for providing accurate layer 2 and layer 3 network mappings."
"Once it's up and running and you don't have the strange requirements I had, and you just want some basic maps, it'll work."
"The most valuable feature of the solution is that you can click once and have a link test, see your network, and get an overall view of your network and its state."
"Chain management is a good feature. I don't get it on other solutions."
"With ThousandEyes, it's one click or one place where I can see all of my public prefixes, how long it takes, when the last update was, where a route was missing from the internet, or is it actually causing a black hole."
"The most valuable aspect of the solution was the ability to see how the connection quality is between the sites and get an alert if it was turning bad."
"ThousandEyes has positively impacted our organization by enabling us to know if a third-party hosted application isn't functioning properly, allowing us to determine what's actually going on and whether the issue lies on our side or with the application provider."
"ThousandEyes has provided my organization with invaluable network visibility and insights and incredible ease of use."
"ThousandEyes offers the best features including global internet and cloud visibility from distributed vantage points, application and network performance monitoring, real-time outage detection and incident alerts, end-to-end path visualization for rapid troubleshooting, proactive issue demarcation, and historical data."
"The most valuable features are integration and ease of use."
"ThousandEyes gives companies better visibility."
"The solution's most valuable feature is network security."
 

Cons

"The pricing needs to be improved."
"When I used the installed product before, I wasn't very satisfied with the support."
"It's okay on the value, a bit expensive for just maps, but makes it a lot easier to see things visually and take it from there."
"The IP interface brief isn't consistent."
"Each device needs to be configured to allow NetBrain to poll for the information it needs, which can be very time-consuming for a large network."
"Support needs to improve for the installed product and some of the reporting could be more flexible to provide more complete cataloging."
"If you're comparing NetBrain as an NDR, I would rate it as a four or five, however, NetBrain has a different aspect of looking at things within the network."
"The solution could integrate more automation."
"The guest portal is hard to use."
"I feel it needs more holistic integration. It needs more improvement."
"The guest portal is hard to use."
"An area where ThousandEyes can be improved is in providing more in-depth packet analysis; we've found instances where ThousandEyes indicates everything is okay, but it's actually not."
"ThousandEyes could improve the dashboards by adding more features."
"It's an expensive solution."
"I would like the product to offer more agility."
"It might be practical to extend monitoring capabilities to include network devices"
 

Pricing and Cost Advice

"The product is expensive, but less expensive than some of the competition and worth the price."
"Licensing is based on a per-device basis, which means that it can get very expensive if you have a large number of devices."
"The solution costs several thousand dollars per year."
"The solution's pricing is cheap; I rate it a five out of ten."
"It is a quite expensive solution."
"The solution is cheap."
"In our company, we incur a yearly expense in our company for the licensing part. I rate the solution's pricing a seven out of ten since it is expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Financial Services Firm
10%
Government
9%
Computer Software Company
9%
Financial Services Firm
12%
Manufacturing Company
9%
Government
8%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise16
 

Questions from the Community

Ask a question
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What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What needs improvement with ThousandEyes?
With ThousandEyes, there are some configuration and metric screens that are not entirely intuitive with ThousandEyes, so they can certainly improve in terms of the usability of certain metric scree...
What is your primary use case for ThousandEyes?
My main use cases for ThousandEyes at my current company are leveraging ThousandEyes for digital experience, internet, and internet performance. I'm using ThousandEyes for full network path visuali...
 

Overview

 

Sample Customers

CompuCon, TD Ameritrade, Move Inc.
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Find out what your peers are saying about Auvik, NetAlly, Wireshark and others in Network Troubleshooting. Updated: March 2026.
890,088 professionals have used our research since 2012.