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NetBrain vs ThousandEyes comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetBrain
Average Rating
7.2
Reviews Sentiment
6.9
Number of Reviews
6
Ranking in other categories
Network Troubleshooting (18th), Network Automation (6th)
ThousandEyes
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
26
Ranking in other categories
Network Monitoring Software (8th), Cloud Monitoring Software (10th), Digital Experience Monitoring (DEM) (3rd)
 

Mindshare comparison

While both are Network Management solutions, they serve different purposes. NetBrain is designed for Network Troubleshooting and holds a mindshare of 3.3%, up 2.8% compared to last year.
ThousandEyes, on the other hand, focuses on Network Monitoring Software, holds 1.6% mindshare, down 3.4% since last year.
Network Troubleshooting Mindshare Distribution
ProductMindshare (%)
NetBrain3.3%
Wireshark19.1%
AirMagnet Survey PRO8.3%
Other69.3%
Network Troubleshooting
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
ThousandEyes1.6%
Zabbix3.6%
SolarWinds NPM3.6%
Other91.2%
Network Monitoring Software
 

Featured Reviews

Deborah Gamelin - PeerSpot reviewer
Vice President at Asset Track for Cloud, LLC
Good monitoring and troubleshoot capabilities, improves overall network traffic visibility
In my organization, we had 130,000 network devices that needed to be brought into the solution and mapped. NetBrain can handle the scale but the engineers that manage those devices have to go in and update all of them to allow NetBrain permission to poll them. It can get a little stressful for everybody when you're trying to roll out new stuff when you've got other issues that have to be addressed with other devices. In some cases, our devices had no automation at all. One example is the Cisco 3650. Right now, if you went through the inventory list, you see that we have different versions running. Some are on one version, whereas others are on another version. The problem with upgrading them is that they need to be done overnight because we don't want to disrupt any network traffic during business hours. Consequently, it could take us years to upgrade the versions before we can even get them onto these new tools. This may be an internal issue but it's a big one when you have a lot of devices. Even if you had 10,000 devices, it's still an issue. You have to consider the compatibility of the device against the tool, and being able to use certain commands to upgrade it.
Shreyans Parekh - PeerSpot reviewer
Vice President, Finance and Operations at Fruitist
Proactive monitoring has transformed digital experience and now optimizes application delivery
With ThousandEyes, there are some configuration and metric screens that are not entirely intuitive with ThousandEyes, so they can certainly improve in terms of the usability of certain metric screens. ThousandEyes can also offer deeper traffic insights relative to specific applications, so detailed analytics on application-level traffic would help in better understanding and managing our network resources effectively. I would say that ThousandEyes can also, in terms of providing more extensibility with other observability tools, offer more out-of-the-box integrations with other observability tools so that ThousandEyes can serve as that single source of truth, so that we don't necessarily need to go to other tools to be able to be that one-source dashboard. I think there's a lot that ThousandEyes can continue to improve on there. The issues that I've talked about, including extensibility with other platforms and the improvement of accessing specific metric screens in order to be able to provide for fuller access and more detailed access to network-level metrics would make the platform feel less complicated to navigate. It wouldn't require as many manual integration inputs.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Enables maps to be drawn out."
"Other advice to users considering the solution would be: go with NetBrain."
"The most valuable feature of the solution is that you can click once and have a link test, see your network, and get an overall view of your network and its state."
"Once it's up and running and you don't have the strange requirements I had, and you just want some basic maps, it'll work."
"NetBrain is faster, better and level sets the engineering technical sets."
"Chain management is a good feature. I don't get it on other solutions."
"This tool is exactly what we wanted and needed."
"NetBrain is a very simple tool."
"The most valuable features are integration and ease of use."
"The features I like the most about ThousandEyes are the visualizations that let you see how the call flow went and how many hops it took and everything."
"I think the analysis service that Cisco provides is extremely valuable."
"The company provides excellent service."
"The solution's most valuable feature is network security."
"The tool's most valuable feature is its scalability. It is a good tool for network admins."
"ThousandEyes has positively impacted my organization by raising the customer experience and positive feedback by over 70% due to the complex situation with local service providers, allowing me to resolve user feedback and issues which enhanced the user experience significantly."
"The installation process is not hard at all."
 

Cons

"Licensing is based on a per-device basis, which means that it can get very expensive if you have a large number of devices."
"When I used the installed product before, I wasn't very satisfied with the support."
"The IP interface brief isn't consistent."
"It would be nice if the setup was a little simpler. Also, if the solution could provide more training materials for new people coming into our company so they can quickly learn how to use the functionalities."
"The solution could integrate more automation."
"If you're comparing NetBrain as an NDR, I would rate it as a four or five, however, NetBrain has a different aspect of looking at things within the network."
"The pricing needs to be improved."
"Each device needs to be configured to allow NetBrain to poll for the information it needs, which can be very time-consuming for a large network."
"I chose eight out of ten because of the lack of objective performance data."
"There is room for improvement in terms of customization and user-friendliness."
"ThousandEyes could improve the dashboards by adding more features."
"ThousandEyes can be improved by making the installation procedure less time-consuming and enhancing the interface to be more user-friendly."
"I think the pricing, setup cost, and licensing for ThousandEyes are too costly."
"It's an expensive solution."
"ThousandEyes should expand its application monitoring to monitor some communication applications."
"Regarding the user interface, I appreciate dropdowns, but I prefer a guided experience where the interface explains itself instead of requiring extensive searching to reach a point."
 

Pricing and Cost Advice

"Licensing is based on a per-device basis, which means that it can get very expensive if you have a large number of devices."
"The product is expensive, but less expensive than some of the competition and worth the price."
"The solution costs several thousand dollars per year."
"In our company, we incur a yearly expense in our company for the licensing part. I rate the solution's pricing a seven out of ten since it is expensive."
"The solution is cheap."
"It is a quite expensive solution."
"The solution's pricing is cheap; I rate it a five out of ten."
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Financial Services Firm
9%
Government
8%
Computer Software Company
6%
Financial Services Firm
13%
Manufacturing Company
8%
Healthcare Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise17
 

Questions from the Community

Ask a question
Earn 20 points
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What needs improvement with ThousandEyes?
We face challenges with hybrid and distributed enterprise networks since we use Cisco, but we also have other third party integrations. When it comes to ThousandEyes, it does not show anything when...
What is your primary use case for ThousandEyes?
I have been using ThousandEyes with this company for two years. The main use case is that we would like to get insights into our calls. Currently, we are still in the POC state with ThousandEyes, b...
 

Overview

 

Sample Customers

CompuCon, TD Ameritrade, Move Inc.
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Find out what your peers are saying about Auvik, Wireshark, NetAlly and others in Network Troubleshooting. Updated: August 2026.
912,801 professionals have used our research since 2012.