NETSCOUT nGeniusONE and PRTG Network Monitor compete in the field of network performance monitoring. While nGeniusONE is favored for its comprehensive packet analysis, PRTG stands out for its user-centric design and adaptability across diverse environments.
Features: NETSCOUT nGeniusONE specializes in deep packet analysis, application-specific monitoring, and pattern-based traffic insights. PRTG Network Monitor offers user-friendly setup, real-time alerts, and customizable sensors that allow broad monitoring capabilities across infrastructure components.
Room for Improvement: NETSCOUT nGeniusONE could enhance user-friendliness, simplify deployment, and improve integration with virtual environments. PRTG Network Monitor may benefit from an expanded sensor range, improved integration with third-party tools, and upgrades to its mobile app as well as its reporting customization options.
Ease of Deployment and Customer Service: nGeniusONE's complex on-premises deployment requires expert support, which can increase costs and create dependency. PRTG Network Monitor is praised for its easy and flexible setup, though it could improve the speed of its technical support response.
Pricing and ROI: NETSCOUT nGeniusONE is expensive, but provides good ROI through reduced troubleshooting time and network uptime, reflecting its comprehensive functionality. PRTG Network Monitor, with its sensor-based licensing model, offers cost-effective solutions for small to medium businesses and includes features without hidden costs.
The distributor's support is rated an eight out of ten, indicating room for improvement in SLA handling.
They need to work on their response time and overall competence.
I am actually happy with technical support from NETSCOUT.
The setup process is well-documented, making it easy to deploy.
Tutorials are available so I can manage any issue with PRTG Network Monitor easily.
The solution is highly scalable and accommodates the growth needs effectively.
It is not similar to software solutions Datadog or Dynatrace where they can easily add agents without problems.
You can install them in each network, even if they are not connected, and it works.
On a scale of one to ten, scalability is rated as 9.5.
PRTG Network Monitor has the ability to scale and add new devices.
I rate the stability of NETSCOUT nGeniusONE as ten out of ten since we have not experienced any escalations or downtime issues from the end user's side.
Datadog is more stable than NETSCOUT nGeniusONE, being a SaaS-based solution compared to on-prem solutions like NETSCOUT.
Customers are more sensitive about NETSCOUT nGeniusONE's upgrades because it has hardware.
Customers want to have service assurance, including NPM and APM, from one vendor.
It would be beneficial to see more AI capabilities included in nGeniusONE to further streamline processes.
Many big companies Samsung and Hyundai try to build their own monitoring solutions using open-source tools and their own engineers, though it has not been successful.
PRTG Network Monitor can sometimes be too detailed and cluttered at the beginning, making it heavy to use.
They need to improve application performance monitoring, error tracing mechanisms, and log management.
PRTG Network Monitor should provide syslog monitoring since it is not available at this time.
The cost depends on the size of the customer, as sizing controls the pricing.
It's not too high, nor too low, but it's reasonable.
Pricing is by the number of devices, not by sensor.
The prices are very high for PRTG Network Monitor.
The capability of real-time traffic intelligence is also very useful because it allows for the comparison between real-time and historical packet levels.
NETSCOUT is focusing on network monitoring, specifically packet analysis, which sets them apart.
PRTG Network Monitor already provided me with 100 free sensors, which is enough for my network monitoring.
It is advantageous because it can be deployed on-premises.
PRTG Network Monitor is easy to set up. Within a few minutes, it is operational.
Product | Market Share (%) |
---|---|
PRTG Network Monitor | 4.2% |
NETSCOUT nGeniusONE | 1.5% |
Other | 94.3% |
Company Size | Count |
---|---|
Small Business | 14 |
Midsize Enterprise | 3 |
Large Enterprise | 37 |
Company Size | Count |
---|---|
Small Business | 54 |
Midsize Enterprise | 18 |
Large Enterprise | 37 |
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.
To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.
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