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Gigamon Deep Observability Pipeline vs NETSCOUT nGeniusONE comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.8
Gigamon Deep Observability Pipeline boosts productivity and efficiency through reduced troubleshooting, improved security visibility, and optimized resource management.
Sentiment score
7.0
NETSCOUT nGeniusONE boosts productivity by speeding up troubleshooting, enhancing network visibility, reducing downtime, and improving customer satisfaction.
 

Customer Service

Sentiment score
5.4
Gigamon Deep Observability Pipeline's technical support is generally praised, though outsourced support presents challenges for some users.
Sentiment score
5.9
NETSCOUT nGeniusONE's customer service is competent but varies by tier; onsite support is valued despite high costs and limited resources.
The technical support by Gigamon Deep Observability Pipeline is good because it has a local architect in my area.
Senior Relationship Banker at Joint stock Commercial Bank for Foreign Trade of V
The distributor's support is rated an eight out of ten, indicating room for improvement in SLA handling.
System Integrator at a construction company with 11-50 employees
They need to work on their response time and overall competence.
Regional Director at iSecureMind
I am actually happy with technical support from NETSCOUT.
General Manager at MOCOMSYS
 

Scalability Issues

Sentiment score
6.5
Gigamon Deep Observability Pipeline excels in scalability, especially in cloud environments, accommodating large deployments with ease and flexibility.
Sentiment score
8.0
NETSCOUT nGeniusONE is scalable, with strengths in virtual expansion but limited by hardware restrictions for some users.
It is not similar to software solutions Datadog or Dynatrace where they can easily add agents without problems.
General Manager at MOCOMSYS
The solution is highly scalable and accommodates the growth needs effectively.
System Integrator at a construction company with 11-50 employees
 

Stability Issues

Sentiment score
7.2
Gigamon Deep Observability Pipeline delivers stable, reliable performance in data centers, with high ratings despite minor issues in older systems.
Sentiment score
8.1
NETSCOUT nGeniusONE is stable and robust, with rare upgrade issues and strong support, earning high user satisfaction.
I rate the stability of NETSCOUT nGeniusONE as ten out of ten since we have not experienced any escalations or downtime issues from the end user's side.
System Integrator at a construction company with 11-50 employees
Datadog is more stable than NETSCOUT nGeniusONE, being a SaaS-based solution compared to on-prem solutions like NETSCOUT.
Regional Director at iSecureMind
Customers are more sensitive about NETSCOUT nGeniusONE's upgrades because it has hardware.
General Manager at MOCOMSYS
 

Room For Improvement

Gigamon Deep Observability Pipeline needs security enhancements, improved GUI, better performance, cloud support, and easier setup and hardware handling.
NETSCOUT nGeniusONE requires interface improvements, better integration, cost reduction, and enhanced features to increase appeal and competitiveness.
It would be beneficial to see more AI capabilities included in nGeniusONE to further streamline processes.
System Integrator at a construction company with 11-50 employees
Many big companies Samsung and Hyundai try to build their own monitoring solutions using open-source tools and their own engineers, though it has not been successful.
General Manager at MOCOMSYS
Comparing this to a vendor like Cisco, who provides any component next business day, NETSCOUT nGeniusONE took a long time.
Newwork And Collaboration Supervisor at Nafeza
 

Setup Cost

Gigamon Deep Observability Pipeline is often seen as expensive, but pricing perceptions vary based on needs and roles.
NETSCOUT nGeniusONE is costly but offers reliable value and flexibility, necessitating careful budgeting for its comprehensive functionality.
The cost depends on the size of the customer, as sizing controls the pricing.
Regional Director at iSecureMind
Regarding its high price, I give NETSCOUT nGeniusONE a seven.
Newwork And Collaboration Supervisor at Nafeza
 

Valuable Features

Gigamon Deep Observability Pipeline improves network visibility, performance, and security through advanced traffic analysis, integration, and process efficiencies.
NETSCOUT nGeniusONE offers real-time traffic intelligence, simplified visibility, and efficient network performance analysis with user-friendly dashboards.
The Pipeline's Comprehensive Insights into data flows have helped improve operational efficiency and security.
Senior Relationship Banker at Joint stock Commercial Bank for Foreign Trade of V
The capability of real-time traffic intelligence is also very useful because it allows for the comparison between real-time and historical packet levels.
Regional Director at iSecureMind
The real-time insights that NETSCOUT nGeniusONE provides are very helpful.
Newwork And Collaboration Supervisor at Nafeza
NETSCOUT is focusing on network monitoring, specifically packet analysis, which sets them apart.
General Manager at MOCOMSYS
 

Categories and Ranking

Gigamon Deep Observability ...
Average Rating
8.6
Reviews Sentiment
6.5
Number of Reviews
9
Ranking in other categories
Application Performance Monitoring (APM) and Observability (39th), Event Monitoring (11th), Data Loss Prevention (DLP) (32nd), Security Information and Event Management (SIEM) (43rd), Web Application Firewall (WAF) (31st), Advanced Threat Protection (ATP) (26th), Network Packet Broker (NPB) (1st), Network Detection and Response (NDR) (16th)
NETSCOUT nGeniusONE
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
51
Ranking in other categories
Network Monitoring Software (29th)
 

Mindshare comparison

While both are Network Management solutions, they serve different purposes. Gigamon Deep Observability Pipeline is designed for Event Monitoring and holds a mindshare of 1.7%, up 0.4% compared to last year.
NETSCOUT nGeniusONE, on the other hand, focuses on Network Monitoring Software, holds 1.2% mindshare, down 1.6% since last year.
Event Monitoring Market Share Distribution
ProductMarket Share (%)
Gigamon Deep Observability Pipeline1.7%
ServiceNow IT Operations Management12.8%
OpsRamp10.7%
Other74.8%
Event Monitoring
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
NETSCOUT nGeniusONE1.2%
Zabbix6.9%
SolarWinds NPM3.4%
Other88.5%
Network Monitoring Software
 

Featured Reviews

TN
Senior Relationship Banker at Joint stock Commercial Bank for Foreign Trade of V
Experience boosts operational efficiency while performance sees room for improvement
I don't have specific information on whether it was purchased on the AWS marketplace or somewhere else. I am working with Dynatrace Operator. I am also working with Algosec, Alluvio, CrowdStrike, Firemon, Gigamon Deep Observability Pipeline, and other solutions. I think it's a good tool, and I am satisfied with it. We have not stored cloud workloads with Gigamon Deep Observability Pipeline yet; we are still on-premises. The technical support takes about one to two hours to respond, which is acceptable. I am satisfied with the scalability of the product. The interface is good.
ES
General Manager at MOCOMSYS
Offers detailed network monitoring but requires improvement in deployment complexity and pricing
The price is really high, making it difficult for many financial companies to purchase immediately; it will take time for them to afford any budget for the purchase. The traffic data correlation feature's effectiveness with performance issues for clients remains uncertain as there are questions that need to be addressed through engineers regarding how many customers are actually using it. Regarding pricing and value for money, while the solution has the potential to save time and money for clients in the long term, monitoring solutions for performance management or network monitoring do not cause immediate damage to a company. It could lead to damage over time, but financial and management teams typically cannot see the immediate crisis. This is why many big companies Samsung and Hyundai try to build their own monitoring solutions using open-source tools and their own engineers, though it has not been successful.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
11%
Healthcare Company
8%
Manufacturing Company
7%
Computer Software Company
11%
Financial Services Firm
11%
Manufacturing Company
10%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise5
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise5
Large Enterprise37
 

Questions from the Community

What do you like most about Gigamon Deep Observability Pipeline?
The most valuable feature for improving network visibility with Gigamon is the packet filtering capability.
What needs improvement with Gigamon Deep Observability Pipeline?
Gigamon Deep Observability Pipeline needs to improve its performance. I face issues with performance because we use SPAN, and the SPAN traffic is not good. They need to improve their performance.
What is your primary use case for Gigamon Deep Observability Pipeline?
I am working with Gigamon Deep Observability Pipeline and Firemon, and I have been working with it for a year.
Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.
What do you like most about NETSCOUT nGeniusONE?
Stability-wise, I rate the solution a ten out of ten.
What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?
Regarding its high price, I give NETSCOUT nGeniusONE a seven.
 

Also Known As

Gigamon, GigaSecure
NETSCOUT nGenius, nGeniusONE
 

Overview

 

Sample Customers

Amica Insurance, College of William & Mary, Gamma, IntercontinentalExchange, OppenheimerFunds
Cerner Corporation
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