NETSCOUT nGeniusONE vs SolarWinds NPM comparison

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Juniper Logo
389 views|290 comparisons
100% willing to recommend
NETSCOUT Logo
3,150 views|1,989 comparisons
93% willing to recommend
SolarWinds Logo
15,547 views|8,557 comparisons
92% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between NETSCOUT nGeniusONE and SolarWinds NPM based on real PeerSpot user reviews.

Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed NETSCOUT nGeniusONE vs. SolarWinds NPM Report (Updated: March 2024).
767,496 professionals have used our research since 2012.
Q&A Highlights
Question: What Is The Biggest Difference Between NETSCOUT and SolarWinds?
Answer: SolarWinds consists of several modules from NetFlow/IPFix to config management. Typically the NetFlow piece is used in comparison with NetScout nGenius/Infinistream ASI. NetScout Infinistream and nGenius is a closed Packet stream to disk solution that provides deep insight into how client-server applications work over the LAN WAN. I believe NS still has the ability to ingest NetFlow, SFlow, JFlow, and IPFix. The question you pose is quite complex for those not familiar, the only similarity is that both solutions allow IT staff the ability to obtain information from the network. NetFlow is a sampled view often collected only from WAN routers. That has been historically used for Capacity Planning and Security workflows. NetScout depends on streaming packets to disk acquiring packets from a packet broker, tap, port mirror/span session. So they are actually night and day. Netflow is a sample and does not provide the insight that a packet capture provides for those who understand them.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We can manage the entire system across the network and troubleshoot the pain points."

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"The valuable features include packet analysis, packet capture, and [that] it's easy to use.""The packet capture is the most valuable feature for us. It gathers data from the device. In case somebody has a problem, I can go back X amount of time - days, hours - and get the data to do real troubleshooting.""The solution helps to troubleshoot and put our hands on the weak points of customer networks.""We are using nGeniusONE to run our bandwidth capacity management reports. In the past, we used to be very reactive, we used to depend a lot on suppliers to tell us which sites are our hot sites, meaning, which have high bandwidth utilization. Now we do this in a much more proactive way and we are moving to a more predictive approach in that aspect, thanks to nGeniusONE.""Aside from having the logs that are just on the firewall, we're able to get the traffic as it's going in between, throughout our network. It isolates end sources that are having issues, where we don't have any other tools that would be able to go down to an end-user's computer to find out what's going on.""Network faults are easily and quickly identified through dashboards and drill down.""The quick drill-down views are similar to Wireshark views. Those are quite nice, with the views on how you interpret some of the data. The granularity of how far you can drill down into milliseconds or microseconds is a very nice feature. It actually stores quite a lot of data in its database.""The ability of the dashboards is useful for discover, mapping and understanding of application behaviour."

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"The solution is extremely stable. We haven't had any issues in that regard. We haven't had issues with bugs, glitches, or crashes.""The most valuable feature is the graphical user interface.""The set up was very easy. We didn't have any problems with the setup. The deployment took less than an hour.""The initial setup is easy.""From web interfaces to custom monitors and alarms, this product has a high level of flexibility that can be molded to suit your business needs, regardless of the size of your organization.""It is considerably cheaper compared to other tools.""There are a lot of options for customization of the dashboard, alerts, and reports.""You can monitor performance counters effortlessly."

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Cons
"The Wi-Fi side needs improvement."

More Juniper Mist Premium Analytics Cons →

"I would like more in-depth convergence between all the applications, especially when I look for information through a data mine.""The solution could do more for security. It should offer more security-related features.""The dependency mapping is good, but I am hopeful that they will build some type of partnership and relationship with ServiceNow. I want to see NETSCOUT partner with ServiceNow so they can leverage Service Now Discovery and Service Mapping to automate the build of the service dependency mappings inside of nGeniusONE.""NETSCOUT nGeniusONE is a complex product since it deals in areas like network packet brokers and packet analysis, making the tool complicated for end users.""The GUI has gotten better over time but there could be some improvement in how the GUI is built.""It could have an easier to understand interface.""The initial deployment is tedious and requires a lot of build, deployment and configuration time. Experience is key to a successful deployment.""There is currently less visibility or GUI to analyse the packet for troubleshooting purposes."

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"They need to work on their automation and automatically discover devices. They are not very good at automatically discovering devices.""Technical support can be slow to respond.""It is not that stable. As a Windows software, I have seen issues with SolarWinds. The performance is slow.""SolarWinds NPM can be very slow at times. The database optimization can be done to improve the product performance.""The reporting module that got integrated into the system itself, used to be a standalone solution and I preferred that.""Time: A worldwide deployment can be confusing for dispersed users with non-local times. Each node should have a local time (with summer offset if appropriate) & each user should view & report in their local time.""The improvement would be that SolarWinds NPM thoroughly checks its patches before releasing them to the market. Better testing, alpha testing, and then releasing it to the market.""An area for improvement in SolarWinds NPM is the short retention period. Currently, it's just for seven days of data, which is very low, making it hard for my organization to keep that data. SolarWinds recommended a seven-day retention period, but my organization needs a fourteen-day data retention period. Hence, I'd like an increase in the retention period or the database limit in SolarWinds NPM because you can't go back to the data for any investigation if seven days have passed. Another area for improvement in SolarWinds NPM is the database, which needs to be a bit more mature. I want a modified database in the next release of SolarWinds NPM. I'd also like more options added to groups because, currently, it's very limited."

More SolarWinds NPM Cons →

Pricing and Cost Advice
Information Not Available
  • "If you are able and you are willing to use everything that Netscout provides to you, it's probably a relatively fair price. The problem is that it's such a large and such a complex tool that I'm not sure that many companies would be able to use it entirely, the way it's expected to be used."
  • "Like any company, we always want better pricing. The pricing is okay, but it's not a cheap solution. When you want to deploy it across an enterprise as large as ours, you go into seven figures. It's not a cheap solution to get out there."
  • "Their pricing is very competitive with other solutions... But what I like about NETSCOUT's licensing is that it's shared across all their platforms. They don't create a new licensing scheme for every one of their products. So for nGeniusONE, you buy a certain license level, and it works on all of their products."
  • "Cost is probably the biggest drawback. Compared to some of the newer vendors that have popped up in the space, it's definitely more on the expensive side... [But] it's been able to keep its value, even in the face of the cheaper competition."
  • "The biggest problem we have with this product is the expense."
  • "It can be expensive, but if you have a good configuration, based on what you are looking for, it's okay, it's manageable."
  • "It is very expensive, but it's well worth the money."
  • "It is a little overall pricey and expensive, but you get what you pay for."
  • More NETSCOUT nGeniusONE Pricing and Cost Advice →

  • "I’d suggest that people be aware that licensing has tiers."
  • "Excluding the costs of running VMs and physical blade servers, our licensing costs run around US$200,000/year for over 60 polling engines."
  • "I think that the cost has risen, but the functionality and versatility is way above other products."
  • "The licensing model is such that you can purchase only what you need; and then grow into the next level by paying only the difference in price and the associated maintenance costs."
  • "The price points are more than competitive when compared to other vendors."
  • "I believe the original setup cost was around $3500 with an annual cost of around $1200-$1500 to renew the support license. This would bring the average day-to-day cost of around $5-$6 over three years."
  • "You have to license it per year, for the support. You don't really need to have support once you've already set it up. Once you install SolarWinds, you can skip on the licensing. It will still work."
  • "The pricing needs to be improved. It is too high. One full engine costs around $10 000, which is why we don't have high availability right now."
  • More SolarWinds NPM Pricing and Cost Advice →

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    Comparison Review
    Anonymous User
    I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want using these, but they require quite some expertise before you can use them. Then there are the ones that are not open source, the enterprise softwares and cost you some money, but on the other hand, they are extremely easy to set-up and learn. You can have them up and running in a matter of minutes. And then there are those which are completely cloud based. They can be free of cost or charge some money depending on the software. The good thing about these is that you don’t have to install any extra software, and it can be managed completely online but then again these have limited features and you cannot exploit them to the full extent as you can do with the open-source and to some extent the enterprise software, so I won’t suggest you to use these, because these are generally not the complete solutions and require other support software to achieve the same. Below I have listed the outstanding pros and cons of the various Network analyzers that you can look into Nagios Pros: Nagios offers an extensive set of collector plug-ins that allows users to gather performance and availability data from a broad range of operating systems, including  Windows and Netware Nagios… Read more →
    Answers from the Community
    Mohammed Azher Rabbani
    Boris Rogier - PeerSpot reviewerBoris Rogier (Accedian)
    Vendor

    SolarWinds NPM and nGenius One are very different in nature and capabilities.

    SolarWinds NPM has a wide range of capabilities to monitor the availability of network devices and services, track network paths (by active testing).
    nGenius One is more of a traffic visibility solution that captures traffic and shows the characteristics of the conversations going through the network (including the network and end-user performance).

    If you are looking at the second, you certainly want to look at Accedian's Skylight which offers a massive advantage when it comes to performance visibility!

    Jeff Soucy - PeerSpot reviewerJeff Soucy
    User

    Although both products can overlap in what information they provide, nGenius One primarily uses packets from the network to monitor application performance and excels at deep packet analysis. SolarWinds primarily gathers data from SNMP, WMI, Netflow and other metrics to monitor the status of equipment (up, down, temperature, interface data, etc) as well as providing application performance statistics.

    Ravi Khanchandani - PeerSpot reviewerRavi Khanchandani
    Reseller

    Common aspects of Solarwinds NPM and NetScout - Provide information pertaining to the network - latency, response time, the path taken, traffic info

    Key differences - Use of different techniques - SNMP vs Packet capture

    SNMP may give you added information like node status, hardware health, performance statistics, device-level information Packet capture may give you added information like TCP retransmissions, packet loss.

    Solarwinds will rely on SNMP configuration on a device to send status, statistics and discovery using Polling as well as send Traps on specific incidents NetScout will rely on various port mirror taps into the network where the traffic needs to be analyzed in detail.

    Skills required for Solarwinds are fairly minimum (maybe just understanding how SNMP works - polling & traps while NetScout skills will need you to master TCP/IP communication with details of the packet fields - source IP, dest IP, source port, dest port, various flags, etc.

    Shankar HN - PeerSpot reviewerShankar HN
    Real User

    From my experience, I would suggest PRTG Network Monitor over both instead of getting into details as to which one of NETSCOUT and Solarwinds is better. Both Solarwinds and NETSCOUT are expensive. NETSCOUNT is into loggerheads with Gartner report. Gartner rate Solarwinds well and PRTG Network Monitor is as good or even better than Solarwinds but far less expensive. I would recommend evaluating PRTG Network Monitor also to assess its suitability to meet your requirements.

    Questions from the Community
    Top Answer:We can manage the entire system across the network and troubleshoot the pain points.
    Top Answer:The product is not expensive. I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
    Top Answer:The Wi-Fi side needs improvement. In most warehouse environments, there are shortfalls in such conditions. We often face… more »
    Top Answer:I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other… more »
    Top Answer:The most valuable feature is that it is in line with the traffic. It already captures the raw traffic itself and then… more »
    Top Answer:It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are… more »
    Top Answer:From my point of view, SolarWind is the best tool.
    Top Answer:We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of… more »
    Comparisons
    Also Known As
    NETSCOUT nGenius, nGeniusONE
    Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer
    Learn More
    Overview

    Juniper Mist Premium Analytics is a comprehensive network analytics solution that provides organizations with valuable insights into their network performance and user experience. The primary use case of this product is to enable IT teams to proactively monitor, troubleshoot, and optimize their network infrastructure.

    The most valuable functionality of Juniper Mist Premium Analytics is its AI-driven insights and recommendations. Leveraging machine learning algorithms, it analyzes vast amounts of network data to identify anomalies, predict potential issues, and suggest remediation actions. This proactive approach helps organizations minimize network downtime, improve user experience, and optimize network performance.

    By providing real-time visibility into network performance, Juniper Mist Premium Analytics helps organizations quickly identify and resolve network issues. It offers detailed analytics on network traffic, application performance, and user behavior, allowing IT teams to pinpoint the root cause of problems and take immediate action. This not only reduces troubleshooting time but also enhances overall network reliability.

    Furthermore, Juniper Mist Premium Analytics enables organizations to optimize their network infrastructure. It provides insights into network capacity utilization, application usage patterns, and user behavior, allowing IT teams to make informed decisions about network design, resource allocation, and capacity planning. This helps organizations to ensure that their network is efficiently utilized and can support the growing demands of their users.

    The nGenius Real-Time Monitor software provides you with tools to monitor and display information about your network both historically and in real time. The nGenius Real-Time Monitor software allows you to understand your current network usage and to plan for future needs. It also allows you to proactively troubleshoot problem areas in your network.

    SolarWinds NPM is a network monitoring solution that enables you to detect, diagnose, and resolve network performance issues and outages quickly and efficiently. The solution is a powerful tool that can help you increase service levels, reduce downtime with multi vendor network monitoring, simplify the management of complex network devices, improve operational efficiency, and much more.

    SolarWinds NPM Features

    SolarWinds NPM has many valuable key features. Some of the most useful ones include:

    • Increased scalability
    • Fault, performance, and availability monitoring
    • Dynamic network discovery and mapping
    • Cross-stack network data correlation
    • Customizable topology
    • Dependency-aware intelligent alerts
    • Intelligent maps
    • Automated capacity forecasting, alerting, and reporting
    • Logical and physical network monitoring
    • Monitor Azure vNet gateway visibility

    SolarWinds NPM Benefits

    There are several benefits to implementing SolarWinds NPM. Some of the biggest advantages the solution offers include:

    • Comprehensive monitoring for advanced network devices: With SolarWinds NPM, you can gain insight into the health and performance of your load balancers, Cisco ASA and Palo Alto Networks, firewalls, and Cisco Nexus switches.
    • Hardware health monitoring: SolarWinds NPM makes it easy for you to monitor, alert, and report on key device metrics, including power supply, fan speed, and temperature.
    • Customizable performance and availability reports: With this feature, you can choose from more than 100 templates to schedule and also generate custom network performance reports.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by PeerSpot users currently using the SolarWinds NPM solution.

    PeerSpot user Andrew N., Senior Network Engineer at Element Critical, says, “The "Performance Analyzer" feature is the solution's most valuable aspect. It's able to do the bounded graphs of all the interface stats, from errors to broadcasts and to current traffic. With a click of a button you're able to, in one interface, look at historical data for those items.” He also adds, “From the troubleshooting point of view, just having that peace of mind is great. And, The solution is extremely stable. We haven't had any issues in that regard. We haven't had issues with bugs, glitches, or crashes."

    Daniel S., Systems and Data Warehouse Supervisor at MMSD, mentions, “The alerting and usage tracking is a valuable feature because it alerts us when we're getting near capacity on disk space, network utilization or processor utilization. It helps us manage our capacity and enables us to be proactive.”

    A Senior Vice President and CIO at a financial services firm explains, “As we look to add more servers to our virtual environment and to understand the impact, the solution allows us to dig into the historical charts related to capacity planning. It also gives us visibility of spikes and allows us to track down the reasons for their occurrences. So too, it makes room for potential processes that have gotten hung or runaway and to know when it's time to reboot a server or service.”

    Dinesh N., Digital Innovation at Bobcat Company, states, “The best part of the solution is the sharing display. It gives a general public ID wherein everyone can link to a public display. That's a good feature.”


    Fazal A., Implementation & Support Specialist at 360Factors, comments, “We have configured multiple alerts for our network devices, including routers and switches, so that we are notified if any interface goes down. In the event an interface goes down, we have multiple reports that include availability monitoring, network uptime monitoring, and network downtime monitoring. These reports are on multiple schedules such as the end of the day, end of the last business day of the week, monthly, and quarterly. This gives us the ability to provide reports to our management and let them know the performance of our network.”

    Sample Customers
    Information Not Available
    Cerner Corporation
    Microsoft, Federal Express, Hewlett-Packard, and MasterCard
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm12%
    Manufacturing Company9%
    Government8%
    REVIEWERS
    Comms Service Provider35%
    Financial Services Firm16%
    Government11%
    Computer Software Company11%
    VISITORS READING REVIEWS
    Financial Services Firm17%
    Computer Software Company14%
    Government9%
    Manufacturing Company8%
    REVIEWERS
    Computer Software Company12%
    Comms Service Provider12%
    Financial Services Firm11%
    Healthcare Company9%
    VISITORS READING REVIEWS
    Educational Organization50%
    Computer Software Company7%
    Government5%
    Manufacturing Company5%
    Company Size
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise15%
    Large Enterprise63%
    REVIEWERS
    Small Business22%
    Midsize Enterprise6%
    Large Enterprise73%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise13%
    Large Enterprise72%
    REVIEWERS
    Small Business33%
    Midsize Enterprise18%
    Large Enterprise49%
    VISITORS READING REVIEWS
    Small Business12%
    Midsize Enterprise55%
    Large Enterprise33%
    Buyer's Guide
    NETSCOUT nGeniusONE vs. SolarWinds NPM
    March 2024
    Find out what your peers are saying about NETSCOUT nGeniusONE vs. SolarWinds NPM and other solutions. Updated: March 2024.
    767,496 professionals have used our research since 2012.

    NETSCOUT nGeniusONE is ranked 27th in Network Monitoring Software with 47 reviews while SolarWinds NPM is ranked 4th in Network Monitoring Software with 146 reviews. NETSCOUT nGeniusONE is rated 8.2, while SolarWinds NPM is rated 8.2. The top reviewer of NETSCOUT nGeniusONE writes "We use it every day for the triaging of events, saving us a lot of time". On the other hand, the top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". NETSCOUT nGeniusONE is most compared with Gigamon Deep Observability Pipeline, Dynatrace, ThousandEyes, AppDynamics and Pico Corvil Analytics, whereas SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager and ThousandEyes. See our NETSCOUT nGeniusONE vs. SolarWinds NPM report.

    See our list of best Network Monitoring Software vendors.

    We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.