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N-able Take Control vs Splashtop Remote Support comparison

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Buyer's Guide
Remote Access
September 2022
Executive Summary

We performed a comparison between N-able Take Control and Splashtop Remote Support based on real PeerSpot user reviews.

Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed N-able Take Control vs. Splashtop Remote Support report (Updated: September 2022).
Download the complete report
632,779 professionals have used our research since 2012.
Featured Review
GeorgeHolub
Valuable remote access feature, highly stable, and scalable
N-able Take Control has saved me a lot of time driving back and forth to the customer's site. I do not need to do this by using the solution.
Use Splashtop Remote Support?
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable part of N-able Take Control is being able to remotely access your customer's site. You are able to view their network. Once you have it set up, it's always available. N-able Take Control can be used even when other remote access controls have been made."

More N-able Take Control Pros →

"The initial setup is simple."

More Splashtop Remote Support Pros →

Cons
"The dashboards I do not use because there are issues. The solution monitors your antivirus and other programs but it does not seem to work well."

More N-able Take Control Cons →

"The integration features could be better."

More Splashtop Remote Support Cons →

Pricing and Cost Advice
  • "N-able Take Control charges you a monthly fee for every customer that you have booked in, and it used to be inexpensive but it's a little bit more expensive now."

    • More N-able Take Control Pricing and Cost Advice →

  • "The price of the solution is mid-ranged, although it is more cost effective than that of TeamViewer."

    • More Splashtop Remote Support Pricing and Cost Advice →

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    Questions from the Community
    What do you like most about N-able Take Control?
    Top Answer:The most valuable part of N-able Take Control is being able to remotely access your customer's site. You are able to view their network. Once you have it set up, it's always available. N-able Take… more »
    What is your experience regarding pricing and costs for N-able Take Control?
    Top Answer:N-able Take Control charges you a monthly fee for every customer that you have booked in, and it used to be inexpensive but it's a little bit more expensive now. The customer doesn't understand the… more »
    What needs improvement with N-able Take Control?
    Top Answer:The dashboards I do not use because there are issues. The solution monitors your antivirus and other programs but it does not seem to work well.
    What do you like most about Splashtop Remote Support?
    Top Answer:The ability to use mobile devices is helpful because we can support our clients from anywhere.
    Read all 2 answers   →
    What needs improvement with Splashtop Remote Support?
    Top Answer:The packages that Splashtop has, tend to be a little bit confusing and should be simplified. They have 12 packages and by comparison, TeamViewer only has three packages available. The differences… more »
    Read all 2 answers   →
    What is your primary use case for Splashtop Remote Support?
    Top Answer:We primarily use this product for providing remote support. It ties into our ticketing system. For the most part, we deal with end-users. It could be anywhere from C-level executives to somebody on… more »
    Read all 2 answers   →
    Ranking
    15th
    out of 34 in Remote Access
    Views
    503
    Comparisons
    377
    Reviews
    1
    Average Words per Review
    415
    Rating
    9.0
    14th
    out of 34 in Remote Access
    Views
    1,150
    Comparisons
    980
    Reviews
    2
    Average Words per Review
    637
    Rating
    8.5
    Comparisons
    Also Known As
    SolarWinds MSP Take Control, SolarWinds MSP Anywhere, SolarWinds Take Control
    Learn More
    N-able
    Splashtop
    Overview

    Whether your clients are working from home, in the office, or on the go—they need you. N‑able™ Take Control is a powerful remote support solution with troubleshooting tools designed to help you resolve issues quickly and effectively.

    • Connect to devices in eight seconds or less on average.
    • Troubleshoot issues with device information and specs at your fingertips.
    • Configure and customize Take Control for your business using the admin dashboard.
    • Keep data and clients safe with sophisticated encryption and multifactor authentication.
    • Quickly connect to new devices and users using a simple PIN.

    Splashtop Remote Support delivers a robust set of features for MSPs, IT service providers and helpdesk professionals for unattended support of Windows and Mac computers at a great price - often 50% less than similar solutions. All packages include unlimited technicians, concurrent sessions and devices to remote from. Get fast remote access, computer and user grouping, user management, logging and secure encryption. Splashtop Remote Support Plus edition adds file transfer, remote print, chat, remote wake, remote reboot, attended support access and priority technical support. Splashtop remote access technology is trusted by more than 20 million users worldwide.

    Offer
    Learn more about N-able Take Control
    Learn More
    Learn more about Splashtop Remote Support
    Learn More
    Sample Customers
    Bainbridge Technology Solutions, NKIT Systems
    Toyota, AT&T, Isuzu, Goodwill
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company24%
    Comms Service Provider14%
    Government8%
    Wholesaler/Distributor7%
    VISITORS READING REVIEWS
    Computer Software Company23%
    Comms Service Provider10%
    Educational Organization9%
    Manufacturing Company7%
    Company Size
    VISITORS READING REVIEWS
    Small Business35%
    Midsize Enterprise19%
    Large Enterprise45%
    VISITORS READING REVIEWS
    Small Business36%
    Midsize Enterprise18%
    Large Enterprise47%
    Buyer's Guide
    Remote Access
    September 2022
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    632,779 professionals have used our research since 2012.

    N-able Take Control is ranked 15th in Remote Access with 1 review while Splashtop Remote Support is ranked 14th in Remote Access with 1 review. N-able Take Control is rated 9.0, while Splashtop Remote Support is rated 8.0. The top reviewer of N-able Take Control writes "Valuable remote access feature, highly stable, and scalable". On the other hand, the top reviewer of Splashtop Remote Support writes "Scalable and stable with an easy initial setup and valuable SOS Support". N-able Take Control is most compared with TeamViewer, Microsoft Remote Desktop Services, ConnectWise Control and Dameware Remote Support, whereas Splashtop Remote Support is most compared with Microsoft Remote Desktop Services, Parallels Access, TeamViewer, Citrix Virtual Apps and Desktops and LogMeIn Pro.

    See our list of best Remote Access vendors.

    We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.