N-able Take Control vs Splashtop Remote Support comparison

N-able and Splashtop are both solutions in the Remote Access category. N-able is ranked #29, while Splashtop is ranked #12 with an average rating of 9.5. N-able holds a 1.5% mindshare in VUS, compared to Splashtop’s 2.2% mindshare. Additionally, 100% of N-able users are willing to recommend the solution, compared to 100% of Splashtop users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 7, 2024

N-able Take Control and Splashtop Remote Support are two leading remote support tools. While users seem to prefer the pricing and support of N-able Take Control, Splashtop's features make it the superior product, as users believe it is worth the price.

Features: N-able Take Control is appreciated for its comprehensive remote control functionalities, robust security, and extensive support options. Splashtop stands out for its high-performance remote access, versatile platform support, and broader feature set.

Room for Improvement: N-able Take Control users report occasional connectivity issues, a desire for a more intuitive design, and improvements in mobile access. Splashtop users mention the need for enhanced mobile app capabilities, better support for multiple monitors, and smoother integration with third-party tools.

Ease of Deployment and Customer Service: N-able Take Control offers a straightforward deployment model but has mixed user reviews regarding customer support. Splashtop Remote Support features an easy deployment process with positive user reviews about customer service.

Pricing and ROI: N-able Take Control is praised for its competitive pricing and significant ROI, though some users mention high upfront costs. Splashtop Remote Support is commended for cost-effectiveness and excellent ROI, appealing especially to budget-conscious users.

To learn more, read our detailed N-able Take Control vs. Splashtop Remote Support Report (Updated: March 2026).

Buyer's Guide

N-able Take Control vs. Splashtop Remote Support

March 2026

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Helped 885,837 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of April 2026, in the Remote Access category, the mindshare of Microsoft Intune is 9.2%, down from 10.7% compared to the previous year. The mindshare of N-able Take Control is 1.5%, up from 0.9% compared to the previous year. The mindshare of Splashtop Remote Support is 2.2%, down from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access Mindshare Distribution
Product	Mindshare (%)
Microsoft Intune	9.2%
Splashtop Remote Support	2.2%
N-able Take Control	1.5%
Other	87.1%

Remote Access

Featured Reviews

AkashKamble

Sr MacOS specialist engineer at Cyber24

Enables management of multiple operating systems with a single license

The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.

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Brian Hershey

Platform Manager at a outsourcing company with 11-50 employees

It covers you for HIPAA and PCI certification

Take Control is a way to remotely take over the console of a managed machine, but it also gives you other abilities. You can take over the console, access the registry, throw commands at it in the background, and manipulate the file system Take Control enables you to collaborate with end users.…

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David Fitzerman

Chief Alchemist/ VP at DFC BBQ

Able to boot into safe mode or standard mode remotely and reliable performance

I've only had to deal with it once. Because of the custom package we have, a white-label package, I can only think of one issue maybe six or seven years ago. I don't even remember what it was. At that time, I think they were pretty responsive. Very few companies offer phone support anymore; everyone's gone the way of email responses. I'm having that problem with CorelDRAW right now, and I'm waiting three weeks for a technician. So it's a good thing it's not important. Are the customer service and support good? For me, they're as good as anybody else, maybe not as good as some companies, but probably better than most. We deal with HP, IBM, HCL. Some companies only offer email support, and you have to wait for a response. I'm trying to remember the last time I interacted with Splashtop support. They do give you an answer. On a scale of one to ten, they're nine plus. You rarely have to use them, but I'm satisfied when you do.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The many policies available in Microsoft Intune for managing our devices are valuable."

"For our office workers who are not based in Norway, when we order the PC, we can do some of the settings for them, with standardized settings, so we can set them up exactly as they are in Norway so that they're the same."

"Its most valuable aspect is it is very connected with the Microsoft ecosystem."

"My favorite feature of Microsoft Intune is the dashboard; the dashboard is very simple and user-friendly, and any person, even without prior knowledge, can understand it easily by seeing the interface dashboard."

"It works pretty well for us."

"It allows our clients to have the confidence to centrally manage policies for security. It helps them in securing the organization from a technology aspect."

"There has been a noticeable increase in productivity for both my organization and clients."

"The solution is easy to use and it has good performance."

More Microsoft Intune pros

"Take Control enables you to collaborate with end users. It's for supporting a workstation where you want the person on the other side to see you moving their mouse, and you can work with them."

"N-able Take Control has saved me a lot of time driving back and forth to the customer's site."

"The most valuable part of N-able Take Control is being able to remotely access your customer's site. You are able to view their network. Once you have it set up, it's always available. N-able Take Control can be used even when other remote access controls have been made."

"In contrast, Splashtop is a really good product and it's not so expensive."

"Splashtop Remote Support is my main product, and I use it daily. Its main function is to control systems, which is essential remotely. Additionally, it has useful features such as chat functionality, file transfer, and the ability to add notes with information about a computer or server. Despite being simple software, it is very useful and valuable."

"The solution is very fast."

"The SOS Support is a most valuable feature, as we have remote access from our phone, there is no need to install the software, and we can do it on the cloud."

"With the extended license, it's easy to be remote."

"The ability to use mobile devices is helpful because we can support our clients from anywhere."

"The tool's most valuable features are pricing and easy management."

"The file transfers work well, the remote support and hosted solution work well."

More Splashtop Remote Support pros

Cons

"There is room for improvement in Microsoft Intune's understanding and user experience as the interface is easy to navigate for deploying applications and finding user information, but I think there should be a reduction in dependency on on-premises infrastructure and focus on artificial intelligence and automation to improve further."

"While the ability to deploy applications at startup is reliable, the policy-based application deployment method has not reached the same level of consistency."

"The reports aren't complete, and it's not easy to build custom reports. For example, Windows Autopilot isn't working well in cases where the computers don't have a good internet connection. Then the option is not good enough."

"There's quite a lot of development that they can do within their Intune dashboard. I think there are too many lines hyperlinked to move you around. Others, in contrast, give you a simple dashboard and an intuitive administrative walkthrough."

"Additional application deployment options e.g. MSI deployment with more complex parameters or additional side-by-side files, and non-MSI deployment options."

"Intune should improve the management of non-Microsoft devices. It would be better to manage Mac, Android, and other non-Microsoft operating system devices within the same Intune interface."

"Microsoft needs to enhance device-level security, as sometimes when using Microsoft Intune, the device's operating system becomes stuck and requires a full uninstall to remove the Intune bug."

"We need the capabilities of the Cloud Management Gateway (CMG) to be enhanced through Intune instead of Azure."

More Microsoft Intune cons

"The dashboards I do not use because there are issues. The solution monitors your antivirus and other programs but it does not seem to work well."

"We've seen some latency problems in AWS environments. Aside from that, it's a pretty solid service."

"The solution should add more options and tools for shortcuts, administration, etc."

"I'm not sure if I can recommend the solution as I'm not sure if it's a fit for me."

"The solution should be able to make an inventory of computers automatically."

"Splashtop Remote Support needs to improve customization."

"The integration features could be better."

"The packages that Splashtop has, tend to be a little bit confusing and should be simplified."

"The phone's a little tricky to work with due to the small screen."

"The integration features could be better."

More Splashtop Remote Support cons

Pricing and Cost Advice

"Intune's pricing is reasonable considering its benefits and the high costs it helps avoid."

"The Intune license model is costly."

"We don't pay for Intune because it is bundled with the premium subscription to Office 365. It includes Intune and Defender. I don't have to buy two extra products to manage my enterprise."

"While I can't provide insights from a business perspective, it's worth noting that the pricing may differ significantly, and the discount we received might not be reflective of standard business rates."

"No one can compete with Microsoft when it comes to price, and the features it is offering."

"While Microsoft charges for actual usage, it lacks discount options."

"I am satisfied with the pricing."

"I am not that aware of the pricing, but as compared to other MDM solutions, Microsoft is providing a lot of things at the organizational level. So, it is quite reasonable as compared to other MDM solutions."

More Microsoft Intune pricing and cost advice

"N-able Take Control charges you a monthly fee for every customer that you have booked in, and it used to be inexpensive but it's a little bit more expensive now."

"Splashtop Remote Support is not too expensive. It costs around 800 euros per year."

"The price of the solution is mid-ranged, although it is more cost effective than that of TeamViewer."

"The licensing fees are less than $400 per year."

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Top Industries

By visitors reading reviews

Financial Services Firm

10%

Manufacturing Company

Computer Software Company

Government

Comms Service Provider

16%

Construction Company

11%

Non Profit

Financial Services Firm

Retailer

10%

Comms Service Provider

10%

Manufacturing Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	126
Midsize Enterprise	54
Large Enterprise	168

No data available

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

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What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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What needs improvement with Splashtop Remote Support?

The phone's a little tricky to work with due to the small screen.

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What is your primary use case for Splashtop Remote Support?

We use it for remote support. We use it for small and medium businesses. Since we're in the States, all our businesse...

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What advice do you have for others considering Splashtop Remote Support?

I'd particularly recommend their educational packages, which offer one-to-many or one-to-one remote access. These are...

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Comparisons

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Compared 10% of the time

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Compared 8% of the time

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Compared 7% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 5% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 4% of the time

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TeamViewer vs N-able Take Control

Compared 19% of the time

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Compared 12% of the time

Check Point Remote Access VPN vs N-able Take Control

Compared 11% of the time

Dameware Remote Support vs N-able Take Control

Compared 10% of the time

Microsoft Remote Desktop Services vs N-able Take Control

Compared 7% of the time

More N-able Take Control Competitors

Microsoft Remote Desktop Services vs Splashtop Remote Support

Compared 14% of the time

TeamViewer vs Splashtop Remote Support

Compared 8% of the time

ScreenConnect vs Splashtop Remote Support

Compared 8% of the time

NinjaOne vs Splashtop Remote Support

Compared 8% of the time

Dameware Remote Support vs Splashtop Remote Support

Compared 5% of the time

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Product Reports

Buyer's Guide

Microsoft Intune

March 2026

Download Microsoft Intune product report

Buyer's Guide

Remote Access

March 2026

Download N-able Take Control product report

Buyer's Guide

Remote Access

March 2026

Download Splashtop Remote Support product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

SolarWinds MSP Take Control, SolarWinds MSP Anywhere, SolarWinds Take Control

No data available

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

Whether your clients are working from home, in the office, or on the go—they need you. N‑able^™ Take Control is a powerful remote support solution with troubleshooting tools designed to help you resolve issues quickly and effectively.

Connect to devices in eight seconds or less on average.
Troubleshoot issues with device information and specs at your fingertips.
Configure and customize Take Control for your business using the admin dashboard.
Keep data and clients safe with sophisticated encryption and multifactor authentication.
Quickly connect to new devices and users using a simple PIN.

N-able

Splashtop Remote Support delivers a robust set of features for MSPs, IT service providers and helpdesk professionals for unattended support of Windows and Mac computers at a great price - often 50% less than similar solutions. All packages include unlimited technicians, concurrent sessions and devices to remote from. Get fast remote access, computer and user grouping, user management, logging and secure encryption. Splashtop Remote Support Plus edition adds file transfer, remote print, chat, remote wake, remote reboot, attended support access and priority technical support. Splashtop remote access technology is trusted by more than 20 million users worldwide.

Splashtop

Sample Customers

Mitchells and Buzzers, Callaway

Bainbridge Technology Solutions, NKIT Systems

Toyota, AT&T, Isuzu, Goodwill

Buyer's Guide

N-able Take Control vs. Splashtop Remote Support

March 2026

Free Report: N-able Take Control vs. Splashtop Remote Support

Find out what your peers are saying about N-able Take Control vs. Splashtop Remote Support and other solutions. Updated: March 2026.

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