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N-able Take Control vs Splashtop Remote Support comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
301
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
N-able Take Control
Ranking in Remote Access
28th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Splashtop Remote Support
Ranking in Remote Access
14th
Average Rating
8.6
Reviews Sentiment
8.4
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.7%, down from 10.0% compared to the previous year. The mindshare of N-able Take Control is 1.0%, up from 0.8% compared to the previous year. The mindshare of Splashtop Remote Support is 2.1%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Market Share Distribution
ProductMarket Share (%)
Microsoft Intune9.7%
Splashtop Remote Support2.1%
N-able Take Control1.0%
Other87.2%
Remote Access
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
Brian Hershey - PeerSpot reviewer
It covers you for HIPAA and PCI certification
Take Control is a way to remotely take over the console of a managed machine, but it also gives you other abilities. You can take over the console, access the registry, throw commands at it in the background, and manipulate the file system Take Control enables you to collaborate with end users.…
Marc-Olivier BARON - PeerSpot reviewer
Has chat functionality and helps to support client computers
Splashtop Remote Support is my main product, and I use it daily. Its main function is to control systems, which is essential remotely. Additionally, it has useful features such as chat functionality, file transfer, and the ability to add notes with information about a computer or server. Despite being simple software, it is very useful and valuable. The tool is very efficient because it allows remote control without user permission on the other side, which is useful for servers and various systems. For security, it can also request user permission for remote control, ensuring secure access. It lets you manage dedicated users, providing them with remote control with multi-factor authentication. For me, this tool is perfect.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I like most about Intune is its seamless enrollment process, particularly the Autopilot method."
"Stable product that's easy to set up compared to other MDM products."
"For our clients, the conditional access feature along with different compliance policies that they can set is valuable."
"The ability to (somewhat) manage full Windows 10 computers including EXE-based or MSI-based application deployments using Azure Active Directory as Identity."
"I like that we can implement conditional access."
"The ability to manage devices over the cloud is a big benefit, as devices now receive updates regardless of location."
"I would say the biggest benefit is the single-pane view. There's no jumping around multiple UI's to do your overall management."
"The most valuable feature is that we can manage workstations or Android devices remotely without needing the device to be connected to our local network."
"Take Control enables you to collaborate with end users. It's for supporting a workstation where you want the person on the other side to see you moving their mouse, and you can work with them."
"The most valuable part of N-able Take Control is being able to remotely access your customer's site. You are able to view their network. Once you have it set up, it's always available. N-able Take Control can be used even when other remote access controls have been made."
"Splashtop Remote Support is my main product, and I use it daily. Its main function is to control systems, which is essential remotely. Additionally, it has useful features such as chat functionality, file transfer, and the ability to add notes with information about a computer or server. Despite being simple software, it is very useful and valuable."
"The tool's most valuable features are pricing and easy management."
"The solution is very fast."
"The file transfers work well, the remote support and hosted solution work well."
"The initial setup is simple."
"The ability to use mobile devices is helpful because we can support our clients from anywhere."
 

Cons

"Reporting in Microsoft solutions is pathetic. With Intune, I'm getting a free inventory tool, but I don't get a reporting tool. When I go to Intune, I can see one machine's entire data in terms of the hardware and the software running on it, but I cannot generate a report for all the machines in the organization. The reporting is the only feature holding back the functionality that is already there."
"Certificate management within Microsoft Intune's Suite is still under development. It's not very reliable compared to other certificate tools, though it has made good progress within a couple of years."
"Some customers have reported experiencing slowness when using lower versions of the Android system."
"Intune's areas for improvement revolve around security and certificate management."
"One drawback of Intune is that we cannot find devices based on a user's region or location."
"The way the apps are getting deployed, the checkboxes for deleting previous versions are actually creating more conflicts than fixing problems."
"A major challenge is making all the products work within device management solutions like Intune. It would be beneficial if Microsoft removed support for older products much earlier in the process."
"Due to the abundance of features, there's a lot to organize, which makes managing and setting up the solution challenging. The setup is immense, and it would be good to see improvement in this area."
"The dashboards I do not use because there are issues. The solution monitors your antivirus and other programs but it does not seem to work well."
"We've seen some latency problems in AWS environments. Aside from that, it's a pretty solid service."
"Splashtop Remote Support needs to improve customization."
"The phone's a little tricky to work with due to the small screen."
"The solution should add more options and tools for shortcuts, administration, etc."
"The solution should be able to make an inventory of computers automatically."
"The integration features could be better."
"The packages that Splashtop has, tend to be a little bit confusing and should be simplified."
 

Pricing and Cost Advice

"The solution is cost-efficient."
"No one can compete with Microsoft when it comes to price, and the features it is offering."
"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."
"Microsoft Intune is more expensive than other solutions, but it offers a wider range of features and control."
"We have a limited budget for security investments, so Microsoft should consider reducing pricing in our region. This would make investment more viable, especially since larger businesses in other countries can afford it easily."
"Even if they charge a premium, they aim to provide equal value."
"While I don't have access to high-level financial information, I believe we have achieved lower costs with this implementation."
"It is average. Some of the costs are quite high depending on what the customer currently uses, but overall, it is not bad. I would not say that I would not recommend Intune based on the cost. I definitely would, but they can definitely improve on the cost. So overall, its cost is not bad."
"N-able Take Control charges you a monthly fee for every customer that you have booked in, and it used to be inexpensive but it's a little bit more expensive now."
"Splashtop Remote Support is not too expensive. It costs around 800 euros per year."
"The price of the solution is mid-ranged, although it is more cost effective than that of TeamViewer."
"The licensing fees are less than $400 per year."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
9%
Manufacturing Company
9%
Government
8%
Computer Software Company
19%
University
10%
Non Profit
7%
Comms Service Provider
7%
Comms Service Provider
12%
Computer Software Company
11%
Retailer
11%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business116
Midsize Enterprise45
Large Enterprise151
No data available
No data available
 

Questions from the Community

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Ask a question
Earn 20 points
What do you like most about Splashtop Remote Support?
The tool's most valuable features are pricing and easy management.
What needs improvement with Splashtop Remote Support?
The phone's a little tricky to work with due to the small screen.
What is your primary use case for Splashtop Remote Support?
We use it for remote support. We use it for small and medium businesses. Since we're in the States, all our businesse...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
SolarWinds MSP Take Control, SolarWinds MSP Anywhere, SolarWinds Take Control
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Bainbridge Technology Solutions, NKIT Systems
Toyota, AT&T, Isuzu, Goodwill
Find out what your peers are saying about N-able Take Control vs. Splashtop Remote Support and other solutions. Updated: September 2025.
867,445 professionals have used our research since 2012.