N-able Take Control vs Splashtop Remote Support comparison

N-able and Splashtop are both solutions in the Remote Access category. N-able is ranked #30, while Splashtop is ranked #13 with an average rating of 9.5. N-able holds a 1.5% mindshare in VUS, compared to Splashtop’s 2.2% mindshare. Additionally, 100% of N-able users are willing to recommend the solution, compared to 100% of Splashtop users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 7, 2024

N-able Take Control and Splashtop Remote Support are two leading remote support tools. While users seem to prefer the pricing and support of N-able Take Control, Splashtop's features make it the superior product, as users believe it is worth the price.

Features: N-able Take Control is appreciated for its comprehensive remote control functionalities, robust security, and extensive support options. Splashtop stands out for its high-performance remote access, versatile platform support, and broader feature set.

Room for Improvement: N-able Take Control users report occasional connectivity issues, a desire for a more intuitive design, and improvements in mobile access. Splashtop users mention the need for enhanced mobile app capabilities, better support for multiple monitors, and smoother integration with third-party tools.

Ease of Deployment and Customer Service: N-able Take Control offers a straightforward deployment model but has mixed user reviews regarding customer support. Splashtop Remote Support features an easy deployment process with positive user reviews about customer service.

Pricing and ROI: N-able Take Control is praised for its competitive pricing and significant ROI, though some users mention high upfront costs. Splashtop Remote Support is commended for cost-effectiveness and excellent ROI, appealing especially to budget-conscious users.

To learn more, read our detailed N-able Take Control vs. Splashtop Remote Support Report (Updated: February 2026).

Buyer's Guide

N-able Take Control vs. Splashtop Remote Support

February 2026

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Helped 883,011 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of March 2026, in the Remote Access category, the mindshare of Microsoft Intune is 8.9%, down from 9.6% compared to the previous year. The mindshare of N-able Take Control is 1.5%, up from 0.8% compared to the previous year. The mindshare of Splashtop Remote Support is 2.2%, up from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access Market Share Distribution
Product	Market Share (%)
Microsoft Intune	8.9%
Splashtop Remote Support	2.2%
N-able Take Control	1.5%
Other	87.4%

Remote Access

Featured Reviews

AkashKamble

Sr MacOS specialist engineer at Cyber24

Enables management of multiple operating systems with a single license

The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.

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Brian Hershey

Platform Manager at a outsourcing company with 11-50 employees

It covers you for HIPAA and PCI certification

Take Control is a way to remotely take over the console of a managed machine, but it also gives you other abilities. You can take over the console, access the registry, throw commands at it in the background, and manipulate the file system Take Control enables you to collaborate with end users.…

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David Fitzerman

Chief Alchemist/ VP at DFC BBQ

Able to boot into safe mode or standard mode remotely and reliable performance

I've only had to deal with it once. Because of the custom package we have, a white-label package, I can only think of one issue maybe six or seven years ago. I don't even remember what it was. At that time, I think they were pretty responsive. Very few companies offer phone support anymore; everyone's gone the way of email responses. I'm having that problem with CorelDRAW right now, and I'm waiting three weeks for a technician. So it's a good thing it's not important. Are the customer service and support good? For me, they're as good as anybody else, maybe not as good as some companies, but probably better than most. We deal with HP, IBM, HCL. Some companies only offer email support, and you have to wait for a response. I'm trying to remember the last time I interacted with Splashtop support. They do give you an answer. On a scale of one to ten, they're nine plus. You rarely have to use them, but I'm satisfied when you do.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We handle the distribution software, collect metrics for app usage, and create policies to make the device compliant for Microsoft Intune."

"Intune's unified endpoint management platform is invaluable."

"Microsoft Intune's autopilot has been nice to have."

"Microsoft Intune saves eight hours per day, and during my work hours, I use my time to study and run tests on configurations I'm curious about and try them out in my environment."

"We are using the mobile feature, and we are also using MDM to lock the devices, to push restrictions, et cetera"

"We have a BYOD policy, and this solution helps us manage our devices."

"The stability is good."

"For our clients, the conditional access feature along with different compliance policies that they can set is valuable."

More Microsoft Intune pros

"Take Control enables you to collaborate with end users. It's for supporting a workstation where you want the person on the other side to see you moving their mouse, and you can work with them."

"The most valuable part of N-able Take Control is being able to remotely access your customer's site. You are able to view their network. Once you have it set up, it's always available. N-able Take Control can be used even when other remote access controls have been made."

"The file transfers work well, the remote support and hosted solution work well."

"The ability to use mobile devices is helpful because we can support our clients from anywhere."

"The initial setup is simple."

"The tool's most valuable features are pricing and easy management."

"Splashtop Remote Support is my main product, and I use it daily. Its main function is to control systems, which is essential remotely. Additionally, it has useful features such as chat functionality, file transfer, and the ability to add notes with information about a computer or server. Despite being simple software, it is very useful and valuable."

"The solution is very fast."

Cons

"I wish Microsoft would keep up with their documentation. They make changes so quickly to these platforms that they do not update the documentation properly in a timely manner."

"There can be delays in the deployment of new policies."

"Intune could add more features that are relevant to the core application control functions. For example, it would be helpful if it had more control over the on-prem environment from the cloud platform. Greater Teams availability in the Saudi market would also be helpful."

"Microsoft support was not very responsive, and it took approximately one and a half months to get on a call to clear what the problem was."

"You can have a bad day where 80% of the enrollments failed. The next day it's running with the same devices without any changes, and you don't know why."

"Currently, BitLocker does not support BYOD enrollment, which is a product limitation."

"Sometimes, customers compare it with AirWatch, but the concept of Intune is different from other solutions. It's an application management app. It gets a bit difficult to explain it to customers, but it's not a product limitation. It takes a presale document or presentation to explain it to customers."

"From an end-user perspective of Microsoft Intune, I haven't experienced any challenges since installation. However, some customers have reported experiencing slowness when using lower versions of the Android system."

More Microsoft Intune cons

"The dashboards I do not use because there are issues. The solution monitors your antivirus and other programs but it does not seem to work well."

"We've seen some latency problems in AWS environments. Aside from that, it's a pretty solid service."

"The solution should add more options and tools for shortcuts, administration, etc."

"Splashtop Remote Support needs to improve customization."

"The solution should be able to make an inventory of computers automatically."

"The packages that Splashtop has, tend to be a little bit confusing and should be simplified."

"The integration features could be better."

"The phone's a little tricky to work with due to the small screen."

Pricing and Cost Advice

"The price is very reasonable."

"It is reasonable. When you have Microsoft 365 E3 or E5 license, it is already licensed in that license. So, you could say it is free."

"They have categorized the licenses according to the size of the business. So, if it's a smaller organization, we can choose the license accordingly. If it's a big organization, then we can choose accordingly. Everything is clearly mentioned, and we can decide. It's suitable for all kinds of infrastructure, and that's very goo"

"Microsoft Intune is pretty reasonable. We have difficulty with Azure, which is probably why we have not put many assets in Azure. Everything we put there is very expensive."

"While Microsoft charges for actual usage, it lacks discount options."

"The product is relatively pricey, but considering its benefits, I'd say it's fair. The benefits outweigh the expensive licensing fees, especially for large organizations, but medium-sized and smaller businesses may be unable to afford it."

"We work in the charity sector, so a lot of our clients get Microsoft Premium licenses or Business Premium for free. They get ten licenses free, and a lot of our clients do not have more than ten staff members. They are getting the tool for free, so its cost is not an issue."

"It's affordable. In comparison to the competitors, the price depends on what features you need from Intune, but it's affordable. There are no hidden costs, but there are some features that go for a premium price. Those are the add-ons for which you have to pay extra."

More Microsoft Intune pricing and cost advice

"N-able Take Control charges you a monthly fee for every customer that you have booked in, and it used to be inexpensive but it's a little bit more expensive now."

"The price of the solution is mid-ranged, although it is more cost effective than that of TeamViewer."

"Splashtop Remote Support is not too expensive. It costs around 800 euros per year."

"The licensing fees are less than $400 per year."

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Top Industries

By visitors reading reviews

Computer Software Company

10%

Manufacturing Company

10%

Financial Services Firm

Government

Comms Service Provider

14%

Computer Software Company

12%

University

Non Profit

Comms Service Provider

12%

Retailer

12%

Manufacturing Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	122
Midsize Enterprise	48
Large Enterprise	160

No data available

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

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What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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What needs improvement with Splashtop Remote Support?

The phone's a little tricky to work with due to the small screen.

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What is your primary use case for Splashtop Remote Support?

We use it for remote support. We use it for small and medium businesses. Since we're in the States, all our businesse...

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What advice do you have for others considering Splashtop Remote Support?

I'd particularly recommend their educational packages, which offer one-to-many or one-to-one remote access. These are...

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Compared 4% of the time

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Compared 12% of the time

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Dameware Remote Support vs N-able Take Control

Compared 11% of the time

Microsoft Remote Desktop Services vs N-able Take Control

Compared 7% of the time

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Compared 14% of the time

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Compared 9% of the time

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Compared 8% of the time

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Product Reports

Buyer's Guide

Microsoft Intune

February 2026

Download Microsoft Intune product report

Buyer's Guide

Remote Access

February 2026

Download N-able Take Control product report

Buyer's Guide

Remote Access

February 2026

Download Splashtop Remote Support product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

SolarWinds MSP Take Control, SolarWinds MSP Anywhere, SolarWinds Take Control

No data available

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

Whether your clients are working from home, in the office, or on the go—they need you. N‑able^™ Take Control is a powerful remote support solution with troubleshooting tools designed to help you resolve issues quickly and effectively.

Connect to devices in eight seconds or less on average.
Troubleshoot issues with device information and specs at your fingertips.
Configure and customize Take Control for your business using the admin dashboard.
Keep data and clients safe with sophisticated encryption and multifactor authentication.
Quickly connect to new devices and users using a simple PIN.

N-able

Splashtop Remote Support delivers a robust set of features for MSPs, IT service providers and helpdesk professionals for unattended support of Windows and Mac computers at a great price - often 50% less than similar solutions. All packages include unlimited technicians, concurrent sessions and devices to remote from. Get fast remote access, computer and user grouping, user management, logging and secure encryption. Splashtop Remote Support Plus edition adds file transfer, remote print, chat, remote wake, remote reboot, attended support access and priority technical support. Splashtop remote access technology is trusted by more than 20 million users worldwide.

Splashtop

Sample Customers

Mitchells and Buzzers, Callaway

Bainbridge Technology Solutions, NKIT Systems

Toyota, AT&T, Isuzu, Goodwill

Buyer's Guide

N-able Take Control vs. Splashtop Remote Support

February 2026

Free Report: N-able Take Control vs. Splashtop Remote Support

Find out what your peers are saying about N-able Take Control vs. Splashtop Remote Support and other solutions. Updated: February 2026.

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