ScreenConnect and Splashtop Remote Support are remote access solutions. Splashtop Remote Support appears to have the upper hand due to its robust features and cost-effectiveness.
Features: ScreenConnect offers customizable options and tailored integrations, beneficial for specific configurations. Splashtop Remote Support provides high-definition video streaming, superior cross-platform compatibility, and an extensive feature set, making it advantageous for diverse operational needs.
Room for Improvement: ScreenConnect could enhance its video quality and cross-platform support, and broaden its feature set to remain competitive. Splashtop Remote Support might work on simplifying their customization options and expanding third-party integration capabilities. Both options could ensure better scalability to meet larger enterprise demands.
Ease of Deployment and Customer Service: ScreenConnect features an easy installation process with solid customer service, suitable for quick deployments. Splashtop Remote Support offers streamlined deployment with attentive service and extensive support materials, providing a seamless setup experience.
Pricing and ROI: ScreenConnect is competitively priced with promising ROI for smaller operations. Splashtop Remote Support, though initially more expensive, delivers compelling ROI through its inclusive feature set and scalable pricing options, making it worthwhile for various business sizes and ensuring long-term value.
Product | Market Share (%) |
---|---|
Microsoft Intune | 9.7% |
Splashtop Remote Support | 2.1% |
ConnectWise ScreenConnect | 1.7% |
Other | 86.5% |
Company Size | Count |
---|---|
Small Business | 116 |
Midsize Enterprise | 46 |
Large Enterprise | 152 |
Company Size | Count |
---|---|
Small Business | 15 |
Midsize Enterprise | 6 |
Large Enterprise | 7 |
Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.
Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.
What are the key features of Microsoft Intune?
What benefits should users look for in reviews?
In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.
With ConnectWise ScreenConnect, you can seamlessly connect to desktops, mobile devices, and more, ensuring that customer downtime is a thing of the past. With world-class security features, including AES-256 encryption and two-factor authentication, ConnectWise ScreenConnect is ready to safeguard your interactions right out of the box. What sets ConnectWise ScreenConnect apart is the power of customization – white-label your software with hundreds of appearance options to showcase your unique brand in every support interaction. In the ScreenConnect Support Premium edition, experience ConnectWise View, enabling live stream sessions for real-time hardware troubleshooting via the user's mobile device camera. Plus, with our robust configurability and granular permissions, you can tailor the experience to your exact needs, equipping your team with the precise access they require.
Splashtop Remote Support delivers a robust set of features for MSPs, IT service providers and helpdesk professionals for unattended support of Windows and Mac computers at a great price - often 50% less than similar solutions. All packages include unlimited technicians, concurrent sessions and devices to remote from. Get fast remote access, computer and user grouping, user management, logging and secure encryption. Splashtop Remote Support Plus edition adds file transfer, remote print, chat, remote wake, remote reboot, attended support access and priority technical support. Splashtop remote access technology is trusted by more than 20 million users worldwide.
We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.