We performed a comparison between Planview PPM Pro and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Project Portfolio Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The status reporting is the most valuable feature as it's easy to use; it's simple for project managers to enter their information, and the reporting features are very flexible."
"In my current company, it provides a quicker ramp up to understand what it can do for people by taking away all their barriers to entry: time, managing resources, and linking projects."
"Has good visibility."
"The most valuable feature of this solution is reporting."
"PPM Pro is really great at the portfolio level like seeing what projects are in flight versus complete, or maybe not started. The portfolio level view is good for stage-gate management specifically."
"Daptiv is a project management tool, so it's pretty straightforward. The ability to manage projects and programs has been beneficial for us."
"It has helped us make good decisions in terms of what projects to take or how to prioritize projects when we have multiple directors from the business or product. It has definitely helped us prioritize and work on our critical things."
"The solution's time-tracking abilities are one of the strong points. The only challenge is enabling it to the minute-level task. It's not at a project level but it's at an organization level. If I want it to be at a higher level as compared to some of the other projects where I want it to go to the nth level of a task for the time reporting, I cannot control it at a project level but it's controllable at an organization level. That's the only big challenge that I have."
"The most important feature of ServiceNow IT Business Management is flexibility."
"Stable and scalable solution."
"The resource manager is useful."
"The interface is extremely user-friendly."
"ServiceNow brings to the market different layers with different pricing, so you can customize. And all the layers are really enterprise-ready."
"The performance is good."
"Competitive in terms of research"
"Everything is valuable. It is tough to choose a particular feature, but project portfolio management along with agile 2.0 are two key product features that I would suggest for services companies like us."
"We don't use their existing dashboard functionality. Hopefully, with the new reporting release that is coming out in November, we will be able to evaluate as to how we can leverage that. What I hear, "Everyone has either a Tableau or something else because Planview doesn't provide a dashboard." We should not need to use another tool. Planview has the data, so it should be able to give us what we want. This would also reduce costs since we are paying licenses for those tools too."
"I would like to see integration with third-party applications, like the JIRA, Microsoft Project, and financial applications."
"The product feels like a toy. The tool needs to improve its roadmap. It needs to improve things on a project management level which includes communication as well."
"Reporting and dashboards need improvement. I know they're doing a major revamp of that. We're really looking forward to that because that's something that is really being requested by our customers to give them better visibility, reporting, and dashboards that are easier to understand."
"From a usability standpoint, the part where there are people on the tasks section on a team is a little challenging. Then for some reason, the in-demand reports are embedded in the resource section and to run them is just completely different and separate from the reports entity which is a lot."
"The downside to the way the solution tracks time is if your project manager doesn't add you to the project, you won't see it on your timesheet, even if you did do work."
"The biggest things are the status notes and internal notes. They have made some great improvements these past couple of weeks, but they are still lacking a bit. There are still a little kludgy. It just needs to be a bit more straightforward with notes, copying and pasting. They've made huge improvements, but it still could do some work. E.g., for some reason, the formatting is still looking a little bit weird on selecting different fonts."
"The agile functionality can be improved. The tool was definitely built around the waterfall PMBOK PRINCE2 methodology, and although there are great functions within the tool for agile, it is often compared to dedicated tools like LeanKit or Jira. At the moment, the only integration we would have is to Jira itself, not to another Planview product. I believe that's coming in 2022 at some point."
"I would like to see some artificial intelligence incorporated into the management functions."
"The timing reporting module, and how it's used is a bit difficult to understand. Everything related to project management is quite extensive. It needs to be simplified. At first, our users didn't want to use it, because it seems a bit complex."
"The cost could be improved. The solution is quite pricey."
"ServiceNow needs to invest more in integration. That's the only thing. It could always extend its portfolio a little bit."
"ServiceNow Strategic Portfolio Management could improve by having more Agile features. Other solutions, such as Rally have more."
"ServiceNow IT Business Management could improve by adding better artificial intelligence."
"The product does not give us the freedom to capture all the instances, test cases, and evidence."
"We track salaries or paychecks of the resources. They change from time to time, such as every six months or every year. If they can come up with a default or out-of-the-box feature to manage those multiple payable costs so that we can automatically calculate the project costs rolled up. That would be the coolest feature that we can expect from ServiceNow. We would like to have an automatic feature to manage the payable costs. We should be able to manage or maintain multiple pay costs so that while calculating the project roll-up costs for individual projects, the respective pay costs in a particular period are picked up automatically from the backend. Currently, we have to customize that. It is doable. We have done it but through customization."
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Planview PPM Pro is ranked 5th in Project Portfolio Management with 34 reviews while ServiceNow Strategic Portfolio Management is ranked 3rd in Project Portfolio Management with 27 reviews. Planview PPM Pro is rated 7.8, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Planview PPM Pro writes "Attentive customer service". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Planview PPM Pro is most compared with Planview AdaptiveWork, Planview Portfolios, Planisware, Microsoft Project and Smartsheet, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and monday.com. See our Planview PPM Pro vs. ServiceNow Strategic Portfolio Management report.
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