Planview PPM Pro and ServiceNow Strategic Portfolio Management compete in the project portfolio management category. Based on flexibility and extensive customization capabilities, Planview PPM Pro holds the upper hand, especially for organizations needing specific configurations and comprehensive resource management.
Features: Planview PPM Pro offers strong portfolio tools, project data reporting, and what-if planning. It includes valuable features such as a timesheet, resource management, and customizable dashboards. ServiceNow Strategic Portfolio Management provides excellent strategic alignment and visualization tools, offering robust integration with systems like Microsoft Project, which is particularly valued for IT service management.
Room for Improvement: Planview PPM Pro users often encounter limitations with out-of-the-box reporting tools and challenges in resource management and capacity planning. There's a need for improved integration with other tools and modernizing dashboard visualizations. ServiceNow Strategic Portfolio Management struggles with a complex user interface and lacks modern integration capabilities for financial management, requiring an improved user experience and better data visualization reporting features.
Ease of Deployment and Customer Service: Both Planview PPM Pro and ServiceNow Strategic Portfolio Management are primarily deployed via the public cloud, with private cloud options available. Planview PPM Pro is praised for its responsive technical support, though ticket resolution times can vary. Users of ServiceNow Strategic Portfolio Management report similar support experiences, with dedicated service representatives helping maintain consistent client relationships.
Pricing and ROI: Planview PPM Pro is recognized for higher pricing, offering various license models tailored to user needs. Despite volume discounts and flexible subscription options, it's considered pricey for government agencies. ServiceNow Strategic Portfolio Management also carries a high cost but provides tailored pricing models based on metrics and customer needs, creating value especially for larger organizations. Both products offer measurable ROI through improvements in project tracking and management, though Planview PPM Pro may face pricing challenges for smaller organizations.
For organizations that haven't invested in people and processes, the product is underutilized and seen as overpriced.
They should improve vendor compliance to align with ServiceNow's strategy.
They have knowledgeable teams across all levels.
Technical support from ServiceNow is good, as the HI ticket system is available for any module, including SPM.
Scalability is critical for our clients as they deal with numerous projects and changes.
Based on my experience, while I am unsure about how scalable ServiceNow Strategic Portfolio Management is, it is very adaptable, and I would rate that an 8.5.
I have not faced any outages or downtime with ServiceNow Strategic Portfolio Management.
The integration of artificial intelligence is something my customer is considering for future upgrades.
The recommended export and import functionality could be developed into a real-time scenario to allow seamless data synchronization without manual interventions.
It's not that the product lacks features, but rather organizations often adopt it at a maturity level beyond their capacity.
If a company is prepared to get a return on the investment, the price is worth it.
It's a bit costly currently.
A pricing model adjustment is needed for better alignment with customer usage.
The platform consolidates multiple offerings into one module, eliminating the need to invest in siloed applications.
Aligning the portfolio with overall strategy and goals is essential for success.
The Flow Designer is particularly fascinating, because anyone who is not experienced in coding could start creating automated workflows within ServiceNow.
| Product | Market Share (%) |
|---|---|
| ServiceNow Strategic Portfolio Management | 7.5% |
| Planview PPM Pro | 5.2% |
| Other | 87.3% |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 6 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 3 |
| Large Enterprise | 23 |
Planview PPM Pro centralizes the management of resources and projects while facilitating governance and providing visibility for improved decision making. Planview PPM Pro provides the ability to collect, prioritize, and execute projects so that PMOs can focus their resources on the work that delivers the most value.
Planview PPM Pro helps businesses get out of managing projects in complex spreadsheets or tools so they can gain visibility into all work and resources. For informed decision making, use Planview PPM pro to streamline project efforts into a single source of truth. The solution gives businesses the ability to align their centralized project portfolio to achieve business outcomes through financials, projects, and resources.
Planview PPM Pro Features
Planview PPM Pro has many valuable key features. Some of the most useful ones include:
Planview PPM Pro Benefits
There are many benefits to implementing Planview PPM Pro. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Planview PPM Pro stands out among its competitors for a number of reasons. Some of these include its exceptional customer service, its easy customization, and its real-time dashboards. PeerSpot users take note of the advantages of these features in their reviews:
Jai A., IT Project Manager at Orange Business Services, notes, “For every project, we have to establish timelines, set deadlines, and estimate the completion date of a particular task. PPM Pro notifies us if we are approaching the deadlines, and we can customize this to give notice two or three days in advance.”
Prateek A., a Manager at NISG, writes, “It helps you visualize all your strategic plans and the KPIs. It provides that information on a unified dashboard, in which you can track all your resources and the portfolios. It helps senior stakeholders and executives with clear reporting about project intake and demands, in real time."
ServiceNow Strategic Portfolio Management is a highly regarded value-added Portfolio Management solution and also a top-ranked Enterprise Agile Planning tool. Strategic Portfolio Management (SPM) relates to the tools and processes that business organizations utilize to manage their usable resources and satisfy calculated business objectives.
ServiceNow SPM ensures organizations are able to precisely identify and promote the best investment initiatives that accurately match the organizational objectives, which will facilitate that the most profitable outcomes are consistently achieved.
Enterprise organizations can include the desired various factors of their business processes to include in their unique strategic portfolio. These factors can include but are not limited to employee performance initiatives, product promotions, client services, and more. When assembled together, these factors become integral elements to promote the most effective business process decisions that will ensure appropriate outcomes that align with the organization's overall goals and objectives.
ServiceNow SPM Best Practices
ServiceNow Strategic Portfolio Management Benefits:
ServiceNow Strategic Portfolio Management has many valuable benefits. Some of its most valuable benefits include:
ServiceNow Strategic Portfolio Management's primary focus is to align business strategy with work. Decision-makers are able to plan, complete and easily track progress across different methodologies and processes. The solution has been developed to ensure that the appropriate activities and processes are being completed in a timely manner to satisfy the organization’s goals consistently and achieve the most profitable outcomes.
Reviews from Real Users
“The feature I find the most valuable is the one that lets you see how much time has been used in processing a ticket. This allows us to better monitor performance.” Lenny L., Support Engineer at a tech services company
“The ease of use is the most valuable feature. It's very intuitive to set up. Everything has a logical sequence, and you can see how it all links together. It's a good win for ServiceNow.” Fabrizio M., Head of Business Applications at Bio Products Laboratory Limited
“The demand management tool is very strategic because it helps assess risk, gives you a visual of different demands, and rates those values.” A Manager at a manufacturing company.
We monitor all Project Portfolio Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
