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NetSuite CRM+ vs monday.com comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

monday.com
Ranking in CRM
7th
Ranking in Opportunity Management
5th
Average Rating
9.4
Reviews Sentiment
7.4
Number of Reviews
227
Ranking in other categories
Project Portfolio Management (6th), Project Management Software (2nd), Marketing Management (6th)
NetSuite CRM+
Ranking in CRM
30th
Ranking in Opportunity Management
12th
Average Rating
7.0
Reviews Sentiment
7.5
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the CRM category, the mindshare of monday.com is 1.9%, down from 4.4% compared to the previous year. The mindshare of NetSuite CRM+ is 0.7%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM Market Share Distribution
ProductMarket Share (%)
monday.com for Enterprise1.9%
NetSuite CRM+0.7%
Other97.4%
CRM
 

Featured Reviews

Alan Chiou - PeerSpot reviewer
User-friendly interface simplifies project management but it requires stable connectivity
We primarily use monday.com for project management within our department, which includes sales, operations, and engineering monday.com makes it very easy to input any information. The style and format are user-friendly, making it practical for our needs despite some network issues. The need for…
Greg Jacob - PeerSpot reviewer
Streamlines collaboration across teams and has a straightforward setup process
The platform initiates a series of processes to complete the sale, which may involve ordering equipment, providing services, and tracking necessary activities. The feature that has been most effective in improving sales performance is its alignment with the ordering team. Compared to my experience working with HubSpot, which excelled in presales and marketing but lacked integration with ERP and post-sales processes, NetSuite CRM+ stands out for its ability to streamline collaboration and information sharing across teams. It facilitates post-sales engagement by effectively providing visibility into the bill of materials and assigning responsibilities. The platform is not highly customizable like Salesforce. However, it offers sufficient flexibility for our requirements. I can easily create different views and reports and add widgets to my home screen as needed. I rate it an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I love being able to "check off" a task by changing its status to "done." It also disappears off the list when you complete it."
"Integrations such as the one for Slack have helped us receive updates on tasks immediately as they occur by other team members."
"There are many incredible features, however, the ability to tag each other in comments, mark out progress, and get alerts through the app keeps us moving forward."
"Monday.com is the best platform for working with project organizations."
"The handling and administration of Monday.com are manageable even for beginners."
"The solution can be customized for individual projects and quite easy to use."
"The solution is easily scalable."
"monday.com is an excellent tool to follow your project timeline to see where you are and where you want to go. It's super flexible. Thanks to all the automation, you can do practically anything with monday.com."
"The feature that has been most effective in improving sales performance is its alignment with the ordering team."
"Very scalable solution that provides customer relationship management, sales, and marketing functions. It's very straightforward to set up, and it supports multi-subsidiary organizations."
"NetSuite CRM+ helps us provide customer support and track schedules for field service."
"We use the product for standard CRM functions like email marketing, account management, scheduling customer profiles, and marketing materials, and for integration with the Suite Commerce."
 

Cons

"What would be nice is if I had two days between deadlines and adjusted the day if it would automatically adjust the deadlines, even if I had to change one or two that might no longer work, it would save a lot of steps."
"The only thing that I would change, and I'm not sure if this is part of the settings that need to be fixed by the user itself, not by the admin, is that sometimes it would be convenient to make your own categories, and it makes it difficult to constantly go and talk to my boss to get them."
"Once timers are cleared, there is no way to recover this data."
"Maybe they could improve a bit more on how to connect with other apps - especially for CRMs like Hubspot."
"They could offer more packages. There seems to be a gap in price between package offers. One has as much as a $30 difference."
"It would be helpful if there were a little more flexibility with user numbers and the ability to add guests for a period of time."
"The product can be improved by adjusting some of the ways in which the "boards" work."
"Sometimes, I had difficulty moving items from board to board and would have to move them twice to get them to successfully move."
"What could be improved in NetSuite CRM+ is its UI, because it's ugly. When you compare it to the Salesforce UI, the UI in Salesforce, particularly its reporting, looks better."
"The product or service could be improved by incorporating AI functionality to provide intuitive assistance."
"NetSuite's field service automation should be updated. We should be able to fully automate the assignment of service orders to technicians."
"The product needs to improve the warehouse management feature."
 

Pricing and Cost Advice

"It was fairly reasonable. For everything we were using it for, it was fairly reasonable."
"Fees are paid monthly per user."
"The pricing of monday.com was a little bit high for us, especially here in South Africa, compared to Basecamp."
"I am using the tool's free version."
"I wasn't involved with the licensing, but I believe it's negotiable."
"The enterprise plan looks expensive because we don't understand the value as monday.com users. The pro level and other packages seem reasonable."
"The product is not expensive."
"There are features that they're putting in the Enterprise plan that you have to pay for the Enterprise plan to use those features. The Enterprise plan is probably double or triple the Pro plan price, or it may be two and a half times. From a business standpoint, I don't like the fact that I have to pay two and a half times more to use a particular feature."
"It ultimately depends on the features and functionalities required for your specific use case."
"Compared to other tools, you have to pay for the NetSuite CRM+ module itself. You will pay a recurring fee regardless of how many users you have, then you will pay a fee per user, per month. Its cost is not a licensing cost per user, but a module cost and a user cost."
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Top Industries

By visitors reading reviews
Computer Software Company
9%
Government
9%
Financial Services Firm
8%
Manufacturing Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business177
Midsize Enterprise25
Large Enterprise21
No data available
 

Questions from the Community

Do you recommend Monday.com?
Monday.com is one of the best project management softwares available on the market. It lets you create and customize the tools you need to run every aspect of your work. I particularly favor it bec...
What do you like most about monday.com?
The product's initial setup phase was straightforward.
What needs improvement with monday.com?
If monday.com was cheaper, that would be better because it's quite expensive.
What do you like most about NetSuite CRM+?
The feature that has been most effective in improving sales performance is its alignment with the ordering team.
What is your experience regarding pricing and costs for NetSuite CRM+?
In terms of competitiveness, both NetSuite and HubSpot may offer different pricing tiers and packages to cater to various budgets and preferences. HubSpot tends to be less expensive than other opti...
What needs improvement with NetSuite CRM+?
The product or service could be improved by incorporating AI functionality to provide intuitive assistance. There may be room for enhancement in tracking historical contacts from a sales perspectiv...
 

Comparisons

 

Overview

 

Sample Customers

Raw Digital, Wix, Discovery, Frost & Sullivan, Adidas, Asos, Uber
2Pure, Accuvant, Adtegrity, Advantage Sign Supply, Bonneville Environmental Foundation, CallidusCloud, Capitol Coffee Systems, Cardinal Path
Find out what your peers are saying about NetSuite CRM+ vs. monday.com and other solutions. Updated: September 2025.
869,202 professionals have used our research since 2012.