NetSuite CRM+ vs monday.com comparison

monday.com and NetSuite are both solutions in the CRM category. monday.com is ranked #5 with an average rating of 8.3, while NetSuite is ranked #39 with an average rating of 6.5. monday.com holds a 4.0% mindshare in CRM, compared to NetSuite’s 0.7% mindshare. Additionally, 98% of monday.com users are willing to recommend the solution, compared to 66% of NetSuite users who would recommend it.

monday.com

Read 227 monday.com reviews

2,870 Views
1,030 Comparison Views

98% willing to recommend

NetSuite CRM+

Read 4 NetSuite CRM+ reviews

322 Views
179 Comparison Views

66% willing to recommend

monday.com

NetSuite CRM+

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 19, 2024

NetSuite CRM+ and monday.com are competing products in customer relationship management. Monday.com appears to have the upper hand due to its user-friendly interface and flexibility.

Features: NetSuite CRM+ provides comprehensive contact management, sales forecasting, and real-time dashboards with extensive data management capabilities. Monday.com offers customizable workflows, project management tools, and integrated communication channels for adaptability and usability.

Ease of Deployment and Customer Service: Monday.com offers straightforward cloud-based deployment, rapid onboarding, flexible scaling, and excellent customer support for swift issue resolution. NetSuite CRM+ requires a more complex implementation process suitable for specific IT infrastructures, supporting comprehensive customer data needs.

Pricing and ROI: NetSuite CRM+ may involve higher setup costs due to its extensive features and customization, providing substantial ROI for complex CRM needs. Monday.com offers competitive pricing with lower setup costs, delivering quick ROI for user-centered flexibility and effective project management solutions.

To learn more, read our detailed NetSuite CRM+ vs. monday.com Report (Updated: May 2025).

Buyer's Guide

NetSuite CRM+ vs. monday.com

May 2025

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Helped 857,162 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

monday.com

Ranking in CRM

5th

Ranking in Opportunity Management

3rd

Average Rating

9.4

Reviews Sentiment

7.4

Number of Reviews

227

Ranking in other categories

Project Portfolio Management (6th), Project Management Software (2nd), Marketing Management (5th)

NetSuite CRM+

Ranking in CRM

39th

Ranking in Opportunity Management

13th

Average Rating

7.0

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2025, in the CRM category, the mindshare of monday.com is 4.0%, down from 4.5% compared to the previous year. The mindshare of NetSuite CRM+ is 0.7%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM

Featured Reviews

Alan Chiou

PM at Galaxy Software Services

User-friendly interface simplifies project management but it requires stable connectivity

We primarily use monday.com for project management within our department, which includes sales, operations, and engineering monday.com makes it very easy to input any information. The style and format are user-friendly, making it practical for our needs despite some network issues. The need for…

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Greg Jacob

Executive Consultant at Gemini Solutions Group

Streamlines collaboration across teams and has a straightforward setup process

The platform initiates a series of processes to complete the sale, which may involve ordering equipment, providing services, and tracking necessary activities. The feature that has been most effective in improving sales performance is its alignment with the ordering team. Compared to my experience working with HubSpot, which excelled in presales and marketing but lacked integration with ERP and post-sales processes, NetSuite CRM+ stands out for its ability to streamline collaboration and information sharing across teams. It facilitates post-sales engagement by effectively providing visibility into the bill of materials and assigning responsibilities. The platform is not highly customizable like Salesforce. However, it offers sufficient flexibility for our requirements. I can easily create different views and reports and add widgets to my home screen as needed. I rate it an eight out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It has improved our organizational skills and kept us up to the task."

"Being able to add comments to line items makes it easier to provide updates on tasks and flag if there are delays or issues in completing something."

"All employees can access it so everyone is in the know of what jobs are coming in and what jobs are going out."

"monday.com is easy to set up."

"Automation is by far the most valuable tool ever."

"I enjoy being able to switch between different views of a board, such as Gantt or Kanban, as this provides alternative ways of viewing tasks and managing workload."

"The automation is huge."

"We use also integration with Jira, to see the updates so the CSM team can see the update from Jira."

More monday.com pros

"Very scalable solution that provides customer relationship management, sales, and marketing functions. It's very straightforward to set up, and it supports multi-subsidiary organizations."

"NetSuite CRM+ helps us provide customer support and track schedules for field service."

"The feature that has been most effective in improving sales performance is its alignment with the ordering team."

"We use the product for standard CRM functions like email marketing, account management, scheduling customer profiles, and marketing materials, and for integration with the Suite Commerce."

Cons

"I'm not such a fan of the infinite scroll to the right."

"It would be nice to have a general section at the top of each group."

"I'd love it if there was an instant messenger built into the product so I could talk with other teammates live in-product, as opposed to needing another solution like Slack, Google for chat, or Signal."

"I'd like better integration with other services."

"The data linkage could be improved. For example, sometimes you cannot automate item creation when you link different items to each other. You cannot connect the data deeply from field to field. It's somewhat complicated to link a contact to some account fields and automate the contact's behavior based on the value of those fields. The data is sometimes not structured enough for deep processing."

"The docs feature seems like it could be a little more user-friendly."

"It helped us a lot in content management issues for TikTok and YouTube, however, it would be good to have an integration for each social network to get all the data within a single platform."

"Maybe they could improve a bit more on how to connect with other apps - especially for CRMs like Hubspot."

More monday.com cons

"The product needs to improve the warehouse management feature."

"What could be improved in NetSuite CRM+ is its UI, because it's ugly. When you compare it to the Salesforce UI, the UI in Salesforce, particularly its reporting, looks better."

"The product or service could be improved by incorporating AI functionality to provide intuitive assistance."

"NetSuite's field service automation should be updated. We should be able to fully automate the assignment of service orders to technicians."

Pricing and Cost Advice

"There are features that they're putting in the Enterprise plan that you have to pay for the Enterprise plan to use those features. The Enterprise plan is probably double or triple the Pro plan price, or it may be two and a half times. From a business standpoint, I don't like the fact that I have to pay two and a half times more to use a particular feature."

"monday.com's pricing is fair compared to its competitors, although it is a bit more expensive than most of them. It's more expensive than Jira, Zoho, ClickUp, and Trello. But it is fairly priced when you compare the kinds of features and the capabilities that you get and the ROI."

"The solution is quite inexpensive. For example, we pay $8,500 for 75 users. It's somewhere around $100 a user, approximately."

"It's definitely affordable. I don't think it is necessarily the cheapest, but it's definitely not the most expensive. The price is well worth the value that we get out of it."

"The product is not expensive."

"The enterprise plan looks expensive because we don't understand the value as monday.com users. The pro level and other packages seem reasonable."

"It's quite expensive when it goes to the enterprise license. Other tools like Jira cost 5 a month, and then their enterprise license is 38 a month, which is quite expensive for what we can do. It's £500 for a tool on a large enterprise. I'd have hoped that enterprise costs go down, not up. The pro license is £14, and then everything else is much more expensive, which is another barrier for us to adopt because other comparable tools are much more affordable when you have such a high multiplier as well."

"The pricing of monday.com is worth it."

More monday.com pricing and cost advice

"Compared to other tools, you have to pay for the NetSuite CRM+ module itself. You will pay a recurring fee regardless of how many users you have, then you will pay a fee per user, per month. Its cost is not a licensing cost per user, but a module cost and a user cost."

"It ultimately depends on the features and functionalities required for your specific use case."

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Top Industries

By visitors reading reviews

Educational Organization

48%

Computer Software Company

Financial Services Firm

Government

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

Do you recommend Monday.com?

Monday.com is one of the best project management softwares available on the market. It lets you create and customize the tools you need to run every aspect of your work. I particularly favor it bec...

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What do you like most about monday.com?

The product's initial setup phase was straightforward.

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What needs improvement with monday.com?

If monday.com was cheaper, that would be better because it's quite expensive.

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What do you like most about NetSuite CRM+?

The feature that has been most effective in improving sales performance is its alignment with the ordering team.

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What is your experience regarding pricing and costs for NetSuite CRM+?

In terms of competitiveness, both NetSuite and HubSpot may offer different pricing tiers and packages to cater to various budgets and preferences. HubSpot tends to be less expensive than other opti...

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What needs improvement with NetSuite CRM+?

The product or service could be improved by incorporating AI functionality to provide intuitive assistance. There may be room for enhancement in tracking historical contacts from a sales perspectiv...

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Comparisons

Odoo vs monday.com

Compared 23% of the time

Jira vs monday.com

Compared 8% of the time

ServiceNow Strategic Portfolio Management vs monday.com

Compared 7% of the time

SAP CRM vs monday.com

Compared 7% of the time

Wrike vs monday.com

Compared 5% of the time

More monday.com Competitors

Siebel CRM vs NetSuite CRM+

Compared 73% of the time

Salesforce Sales Cloud vs NetSuite CRM+

Compared 27% of the time

More NetSuite CRM+ Competitors

Product Reports

Buyer's Guide

monday.com

May 2025

Download monday.com product report

Buyer's Guide

CRM

June 2025

Download NetSuite CRM+ product report

Overview

Monday.com is a dynamic platform offering streamlined automation, customizable interfaces, and seamless integrations ideal for efficient project management.

Monday.com facilitates seamless management through its user-friendly dashboards, ensuring effective collaboration. Its integration with platforms like Slack and Google Drive enhances productivity while offering task assignment, time tracking, and status updates. The customizable templates and color-coded statuses provide clarity and transparency, making it adaptable for technical and non-technical teams.

What are the key features of Monday.com?

Streamlined Automation: Optimize workflows with automated processes.
Intuitive Dashboards: Track progress and performance at a glance.
Customizable Boards: Tailor board layouts to suit team needs.
Real-time Collaboration: Enhance team interaction with collaborative tools.
Integration Capabilities: Connect with Slack, Google Drive, and more for cohesive productivity.

What benefits should users consider?

Improved Efficiency: Automation and integration promote smoother operations.
Enhanced Communication: Tools for direct communication reduce reliance on email.
Transparent Reporting: Comprehensive visibility into project progress and task status.
Adaptability: Suitable for different team structures and sizes.

In project management, Monday.com is widely employed to track tasks, manage timelines, and organize workflows. Its tools enhance collaboration across remote teams, streamline communication, and support sales and onboarding processes. Teams use it to organize information, assign roles, and reduce email dependence through its customizable interface and robust integrations.

monday.com

NetSuite CRM+ delivers powerful Customer Relationship Management (CRM) capabilities, including Sales Force Automation (SFA), marketing automation, customer support and service, ecommerce and flexible customization, all in a single cloud CRM solution. And unlike typical CRM solutions, NetSuite CRM+ includes powerful sales performance management, order management and partner management.

NetSuite

Sample Customers

Raw Digital, Wix, Discovery, Frost & Sullivan, Adidas, Asos, Uber

2Pure, Accuvant, Adtegrity, Advantage Sign Supply, Bonneville Environmental Foundation, CallidusCloud, Capitol Coffee Systems, Cardinal Path

Buyer's Guide

NetSuite CRM+ vs. monday.com

May 2025

Free Report: NetSuite CRM+ vs. monday.com

Find out what your peers are saying about NetSuite CRM+ vs. monday.com and other solutions. Updated: May 2025.

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