Mist AI and Cloud vs Zabbix comparison

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Mist AI and Cloud

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Executive Summary

We performed a comparison between Mist AI and Cloud and Zabbix based on real PeerSpot user reviews.

Find out what your peers are saying about Ruckus, Hewlett Packard Enterprise, Cisco and others in Wireless LAN.

To learn more, read our detailed Wireless LAN Report (Updated: March 2026).

Buyer's Guide

Wireless LAN

March 2026

Helped 885,728 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

6.7

Mist AI and Cloud offers reliable, cost-effective solutions enhancing control, service, and ROI, despite pricing concerns.

Sentiment score

6.9

Zabbix is praised for being cost-effective and scalable, minimizing downtime, and eliminating high licensing fees for enterprises.

The return on investment is huge and unmatched, as the devices are not expensive and are highly beneficial for day-to-day business operations.

Chinedu Onwurah

Global Juniper Presales Engineer at Westcon-Comstor

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No quotes available

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Customer Service

Sentiment score

7.4

Mist AI and Cloud's customer service is effective, with fast resolutions, but some report challenges post-merger impacting satisfaction.

Sentiment score

6.8

Zabbix support is well-regarded, with strong community forums, responsive staff, and effective local partners aiding various user needs.

My experience with the technical support from Juniper has been quite good; for example, if we call them, their support is quite quick, and they send a person on-site in just a few hours of reporting the cases.

Himanshu Singhal

Sr. System Analyst at NSUT

The support quality needs improvement, particularly in terms of reachability and response time after the merger.

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Network Manager at Bread LLC

The issues were mainly related to response time.

Chinedu Onwurah

Global Juniper Presales Engineer at Westcon-Comstor

It is so straightforward that I have never had to use the support.

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CTO at Oic

Scalability Issues

Sentiment score

8.6

Mist AI and Cloud offers impressive scalability and versatility, ideal for larger enterprises but may be excessive for smaller businesses.

Sentiment score

6.9

Zabbix offers scalable, flexible monitoring with cost efficiency, though complex scaling and database management may require improvements for large deployments.

I would rate scalability at nine out of ten.

reviewer2643210

Sr Pre-sales Network & Security Consultant at a consultancy with 1-10 employees

In terms of scalability, Mist AI and Cloud is scalable.

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Network Manager at Bread LLC

Zabbix is very scalable and lightweight.

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CTO at Oic

Zabbix has high scalability.

IgorKabish

CTO at Four Nine Agency

I would rate its scalability ten out of ten.

B Ahmed

Manager, Information Technology Zara & Inditex at Cenomi

Stability Issues

Sentiment score

7.3

Mist AI and Cloud is praised for stable performance and redundancy, despite occasional regional issues in power-related features.

Sentiment score

7.4

Zabbix is generally stable and reliable, requiring minimal resources, though occasional issues may arise from external factors.

Mist AI and Cloud is stable, and I would rate its stability as eight out of ten.

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Network Manager at Bread LLC

The stability needs improvement because in many places in Delhi, it intermittently goes down due to temperature and noise in the switches.

Himanshu Singhal

Sr. System Analyst at NSUT

Zabbix is very scalable and lightweight.

CTO at Oic

Zabbix is quite stable, and we haven't had any problems with Zabbix itself.

IgorKabish

CTO at Four Nine Agency

I think the stability of Zabbix is around five to six on a scale of ten, where ten is the best and one is the worst.

For more quotes and insights, download the Zabbix report

Network Engineer at a computer software company with 11-50 employees

Room For Improvement

Mist AI and Cloud face configuration, pricing, support, documentation, and global communication challenges, needing improved integration and user experience.

Zabbix needs user interface, reporting, and dashboard improvements, plus better configuration, automation, documentation, scalability, and advanced monitoring features.

Since the merger or integration between Mist AI and Cloud and HP, it has affected service quality negatively.

Network Manager at Bread LLC

They should focus on making their GUI more user-friendly.

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Technical Lead at a tech vendor with 10,001+ employees

From a Juniper perspective, there is a need for further improvements in the SRX and the given solution area.

reviewer2643210

Sr Pre-sales Network & Security Consultant at a consultancy with 1-10 employees

The only issue I can note is that it's Linux-based, and Linux documentation is not the best.

CTO at Oic

The potential and customization is a little difficult because you have to learn scripts.

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Network Engineer at a computer software company with 11-50 employees

Setup Cost

Mist AI and Cloud offers competitive pricing but varies by region and features, with some users noting high costs.

Zabbix is praised for being a free, open-source solution with optional low-cost support, attracting enterprise users.

Compared with other solutions, Mist AI and Cloud is not that expensive and is considered moderate in pricing.

Network Manager at Bread LLC

Mist AI and Cloud is not an expensive tool and is very competitive.

Chinedu Onwurah

Global Juniper Presales Engineer at Westcon-Comstor

My rating for pricing is five, where ten represents a low price and one represents a high price.

For more quotes and insights, download the Mist AI and Cloud report

Technical Lead at a tech vendor with 10,001+ employees

Zabbix is providing everything free of cost.

Network Engineer at a computer software company with 11-50 employees

It is literally free.

For more quotes and insights, download the Zabbix report

CTO at Oic

Valuable Features

Mist AI and Cloud optimize network management with AI automation, troubleshooting, real-time monitoring, and seamless IoT integration.

Zabbix offers open-source flexibility, scalability, automated monitoring, diverse integrations, and adaptability for complex infrastructures with strong community support.

The AI-driven automation, like Mist, assists the network manager and operation manager in troubleshooting the wireless network by identifying signal issues and offering timely assistance.

reviewer2643210

Sr Pre-sales Network & Security Consultant at a consultancy with 1-10 employees

Mist AI and Cloud's orchestration is beneficial for troubleshooting and proactive analysis, offering proactive solutions before issues arise.

Network Manager at Bread LLC

Marvis Action helps with alerting and monitoring, showing how many devices are down and what kinds of connectivity, DHCP, or authentication issues exist, providing alerts without the need to manually monitor all devices.

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Technical Lead at a tech vendor with 10,001+ employees

If disk usage surpasses a threshold, say 70%, I receive alerts and can take proactive action.

For more quotes and insights, download the Zabbix report

CTO at Oic

Zabbix has a lot of features, including monitoring, status updates, and collecting information telemetry from storages and servers as well.

IgorKabish

CTO at Four Nine Agency

Zabbix is Linux-based open-source software, and the main use case is to reduce costs.

SaurabhYadav5

Network Engineer at Ogma Consulting

Categories and Ranking

Mist AI and Cloud

Average Rating

7.8

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

Wireless LAN (19th)

Zabbix

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

108

Ranking in other categories

Application Performance Monitoring (APM) and Observability (9th), Network Monitoring Software (1st), Server Monitoring (1st), IT Infrastructure Monitoring (1st), Cloud Monitoring Software (2nd)

Mindshare comparison

Mist AI and Cloud and Zabbix aren’t in the same category and serve different purposes. Mist AI and Cloud is designed for Wireless LAN and holds a mindshare of 1.7%, down 2.4% compared to last year.
Zabbix, on the other hand, focuses on Network Monitoring Software, holds 5.0% mindshare, down 12.5% since last year.

Wireless LAN Mindshare Distribution
Product	Mindshare (%)
Mist AI and Cloud	1.7%
Aruba Wireless	13.2%
Ruckus Wireless	12.0%
Other	73.1%

Wireless LAN

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Zabbix	5.0%
SolarWinds NPM	3.6%
PRTG Network Monitor	3.3%
Other	88.1%

Network Monitoring Software

Featured Reviews

Has improved troubleshooting efficiency with AI-driven insights but requires a simpler user interface

Technical Lead at a tech vendor with 10,001+ employees

Mist AI and Cloud has integrated artificial intelligence and introduced a Marvis tool, making troubleshooting much easier compared to Cisco, Extreme, or any other vendor. The Marvis tool includes Marvis Action and Marvis Mini. In Marvis Mini, you can enter the MAC address, site name, or device name to get complete details of any issues the device is facing. If you enter the MAC address of a device, it will show the types of issues such as roaming, authentication, or IP address problems. This eliminates the need to manually search for errors on the controller. The troubleshooting has been significantly simplified through Marvis Mini, which is integrated with AI. Additionally, Marvis Action helps with alerting and monitoring, showing how many devices are down and what kinds of connectivity, DHCP, or authentication issues exist, providing alerts without the need to manually monitor all devices. Mist AI and Cloud is very effective at managing user experience through its AI capabilities. It helps reduce downtime by providing alerts that allow us to work directly on issues without waiting for system failures.

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Helps reduce response time but has room to improve customization complexity

Network Engineer at a computer software company with 11-50 employees

We are not working on simple standalone solutions like Kaspersky DDoS Protection or Hybrid Cloud Security. Once you understand Zabbix, then it is easy to customize those web pages and graphs for our customer use. It is fully automated to your requirements. Zabbix is working fine with no issues, and I am satisfied with it. We have combined Zabbix and SolarWinds. The integration works fine, and it is easy to integrate Zabbix with the IT environment. We were trying to purchase MDR (Managed Detection and Response), but we are not working on that. I don't have real experience with MDR. We are using Falcon software for that. We are working with Falcon Complete, not with Sandbox. We are not using Kaspersky for business or cloud protection. For that, we are using Zabbix CrowdStrike Falcon Complete solution. I have given this review an overall rating of 8.

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Financial Services Firm

Manufacturing Company

Comms Service Provider

Computer Software Company

11%

Financial Services Firm

Comms Service Provider

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	9
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	56
Midsize Enterprise	23
Large Enterprise	34

Questions from the Community

What do you like most about Mist AI and Cloud?

AI-driven automation helps implement the solution quickly.

What is your experience regarding pricing and costs for Mist AI and Cloud?

My rating for pricing is five, where ten represents a low price and one represents a high price.

What needs improvement with Mist AI and Cloud?

Areas of Mist AI and Cloud that could be improved or enhanced may include coverage, because in many cases, if there are 50 users needing to connect to one access point, then the performance goes dr...

What do you like most about Zabbix?

The template system in Zabbix is very beneficial as it saves time in configuration.

What is your experience regarding pricing and costs for Zabbix?

I think Zabbix is economical, whereas SolarWinds is expensive. SolarWinds has a lot of secure features, but Zabbix is providing everything free of cost. Zabbix is economical, and you can install it...

What needs improvement with Zabbix?

The potential and customization is a little difficult because you have to learn scripts. I think Zabbix needs to improve the customization better. At present, I am satisfied with the functionality ...

Cisco Meraki Wireless LAN vs Mist AI and Cloud

Comparisons

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Meraki Dashboard vs Mist AI and Cloud

Compared 5% of the time

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Centreon vs Zabbix

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Product Reports

Buyer's Guide

Mist AI and Cloud

March 2026

Download Mist AI and Cloud product report

Buyer's Guide

Download Zabbix product report

March 2026

Also Known As

Mist Access Points

No data available

Overview

Mist AI uses a combination of artificial intelligence, machine learning, and data science techniques to optimize user experiences and simplify operations across the wireless access, wired access, and SD-WAN domains.

Data is ingested from numerous sources, including Juniper Mist Access Points, Switches, Session Smart Routers, and Firewalls for end-to-end insight into user experiences. These devices work in concert with Mist AI to optimize user experiences from client-to-cloud, including automated event correlation, root cause identification, Self-Driving Network™ operations, network assurance, proactive anomaly detection, and more.

Juniper also leverages Mist AI for next-generation customer support. It is the foundational element behind Marvis, the industry’s first AI-driven Virtual Network Assistant, which provides extensive insight and guidance to IT staff via a natural language conversational interface.

With Mist AI, operators save time and money with faster problem resolution and fewer onsite visits. Users benefit from a network infrastructure that is more predictable, reliable, and measurable.

Juniper

Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services.

It offers a wide range of features including data collection, visualization, and reporting.

With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.