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Mimecast Web Security vs Trend Micro Web Security comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
5th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (7th), Secure Access Service Edge (SASE) (8th)
Mimecast Web Security
Ranking in Secure Web Gateways (SWG)
38th
Average Rating
7.0
Reviews Sentiment
5.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Trend Micro Web Security
Ranking in Secure Web Gateways (SWG)
14th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
18
Ranking in other categories
Internet Security (5th)
 

Mindshare comparison

As of January 2026, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 2.4%, up from 1.9% compared to the previous year. The mindshare of Mimecast Web Security is 0.3%, up from 0.2% compared to the previous year. The mindshare of Trend Micro Web Security is 1.0%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Market Share Distribution
ProductMarket Share (%)
iboss2.4%
Trend Micro Web Security1.0%
Mimecast Web Security0.3%
Other96.3%
Secure Web Gateways (SWG)
 

Featured Reviews

reviewer2701851 - PeerSpot reviewer
Managing Director
Enhances web security with a single pane of glass and flexible deployment
I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.
reviewer2500197 - PeerSpot reviewer
IT Manager at a logistics company with 201-500 employees
Email security has protected critical communication but hyperlink handling still needs improvement
We have been using Mimecast Web Security for quite a lot of years. Regarding the analytics part you asked and what metrics are most valuable for monitoring web activities in our case, we am not dealing with the monitoring; that's our MSP who does the majority of the monitoring on our behalf. Regarding the reporting part, I have seen the original reports from Mimecast Web Security, which seem to be quite heavy in terms of information. With the MSP, we are just reviewing and discussing what is necessary. If there is a concern, that is dealt with MSP immediately rather than waiting for formal conversations. However, I think the Mimecast report is fine and easy to read. It is hard for me to say whether the installation is easy or complex, as I wasn't involved; it was done by our MSP. I am the end customer of Mimecast Web Security, not a consultant.
Durai  Singh - PeerSpot reviewer
Business Owner at ARARAT TECHNOLOGIES
Provides comprehensive protection for enterprises
The cons include it not being implemented in the mid-enterprise segment. For these organizations, it is an additional expense. Even companies with multi-tenant, multi-cloud, and multi-geolocation environments are not using this WAF solution because it is an investment. They already have endpoint protection, EDR, firewalls, and authentication. Spending on WAF is an extra investment for them. This is one reason mid-enterprise segments hesitate to adopt it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."
"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."
"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."
"The console is cloud-based, which is something I really appreciate."
"It was a very easy product to install. It can be deployed very fast."
"If I had to mention one or two things that bring the biggest benefit, I would say the security of the emails and dealing with everything."
"Trend Micro effectively supports our remote workforce by securing our web servers from external threats, particularly browser security."
"We find the advanced license for the DLP to be particularly useful with this product."
"Trend Micro has a centralized mechanism where we can control and monitor all system protections. It includes detecting any wireless problems, which will be displayed on our portal. We plan to investigate the issues with those systems internally."
"It prevents phishing attacks, ransomware attacks, and other threats that can compromise data."
"The solution's technical support team is responsive."
"The most valuable feature is machine learning, which automatically monitors the activity on the machine."
"Threat protection solution with good stability and scalability. Installation is straightforward. Support for this product is good."
"It's a stable solution."
 

Cons

"Sometimes, obviously, there are bugs."
"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."
"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."
"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."
"The dashboards for local use could be better."
"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"As for areas for improvement within Mimecast Web Security, I believe there is quite a lot that can be improved."
"Certainly, the primary area needing improvement is Mimecast's customer support. Our experience as Mimecast customers has been less than satisfactory. Even when raising a priority ticket, the response time is unacceptably long, often taking around five to six hours. This level of service is disappointing. Additionally, there have been recurring service disruptions in the UK region, leading to extended email delays due to various service issues. This year alone, we've encountered such problems on approximately four occasions."
"This solution has a lot of restrictions on what non-administrator users can do, including generating comparative code. We would like to see this changed as the product is developed."
"There is room for improvement in the anti-malware capabilities."
"his legacy version currently lacks WFA, which is a useful tool for managing bandwidth and applying data control limits to specific users. It's especially beneficial for organizations using Android and Azure."
"The solution's scalability could be better."
"What could help Trend Micro Web Security in terms of improvement is the addition of a DDoS protection feature. It also needs to be more comprehensive to meet the needs of large-sized companies."
"The price of Trend Micro Web Security is the only area of concern where improvements are required. From an improvement perspective, the product should be made available to users at a cheaper rate."
"There are multiple ways Web Security could improve, such as usability and web access to several programming modes."
"The installation is a little bit complex."
 

Pricing and Cost Advice

"It is expensive compared to one of its competitors."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"The overall pricing for iboss is very competitive and transparent."
"It is probably in line with other solutions, but I do not deal with the financial side."
"Two subscription options are currently offered: monthly and yearly. My suggestion is to opt for the yearly subscription as it can give some discount. The pricing isn't high as other cloud solutions are pricier than Microsoft's offerings."
"We pay for the license on an annual basis."
"The license is yearly and user based."
"I don't remember the exact pricing, but I think that it is approximately $10.00 per user."
"The solution is expensive in terms of deployment."
"It is pricey. Trend Micro has been in the field for 30 years, so you have to pay a premium amount for that."
"I rate the product's price a five on a scale of one to ten, where one is low price and ten is high price."
"There's annual and monthly options for the license. When you're on the managed services option, it's monthly. They're also setting up an option via AWS where there will be a monthly option via the AWS shopfront."
"I rate the product price a three on a scale of one to ten, where one is cheap, and ten is expensive."
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Top Industries

By visitors reading reviews
No data available
No data available
Performing Arts
15%
Manufacturing Company
10%
Comms Service Provider
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise6
Large Enterprise5
No data available
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise4
Large Enterprise4
 

Questions from the Community

What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What is your experience regarding pricing and costs for iboss?
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...
Ask a question
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Do you recommend Trend Micro Web Security?
I would recommend Trend Micro Web Security to organizations looking for an end-to-end security solution. Trend Micro ...
What do you like most about Trend Micro Web Security?
Trend Micro has a centralized mechanism where we can control and monitor all system protections. It includes detectin...
What is your experience regarding pricing and costs for Trend Micro Web Security?
It is pricey. Trend Micro has been in the field for 30 years, so you have to pay a premium amount for that. SentinelO...
 

Also Known As

iBoss Cloud Platform
No data available
Virus Wall, VirusWall, Trend Micro VirusWall
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Aftercare, Growthpoint Properties, Vistaprint, Lodders, Methodist Le Bonheur Healthcare, UK bank
Landwirtschaftskammer Nordrhein-Westfalen, Mosaic Medical, Okinawa Prefectural Education Center, RAK Investment Authority
Find out what your peers are saying about Cisco, Fortinet, Zscaler and others in Secure Web Gateways (SWG). Updated: January 2026.
881,082 professionals have used our research since 2012.