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Microsoft Remote Desktop Services vs Rocket Exceed TurboX comparison

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Executive SummaryUpdated on Aug 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
1st
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
279
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Microsoft Remote Desktop Se...
Ranking in Remote Access
2nd
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
80
Ranking in other categories
Virtual Desktop Infrastructure (VDI) (5th)
Rocket Exceed TurboX
Ranking in Remote Access
19th
Average Rating
8.6
Reviews Sentiment
7.5
Number of Reviews
2
Ranking in other categories
Virtual Desktop Infrastructure (VDI) (15th)
 

Mindshare comparison

As of July 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.9%, down from 10.6% compared to the previous year. The mindshare of Microsoft Remote Desktop Services is 10.0%, down from 14.3% compared to the previous year. The mindshare of Rocket Exceed TurboX is 3.1%, down from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
Terje Romen - PeerSpot reviewer
Accessing the same desktop experience from anywhere but user template creation needs improvement
Mostly we are quite happy with it. However, some of us want a more powerful desktop. When not present, we use a remote tool called Splashtop, which is a good solution for some users. We have about ten licenses for those who need a powerful workstation at the office. We have not used many different tools. We are never in contact with Microsoft. These are quite basic configurations, to be honest. It's not complicated. AI is coming to or is already in some applications we are using. Not system-wise, however, it might be good. I'd rate the solution seven out of ten. It's quite good, yet certainly not perfect.
reviewer2046021 - PeerSpot reviewer
Fast and has a friendly UI; allows you to consume heavy applications
An area for improvement in OpenText Exceed TurboX (ETX) is the installation process because you need some technical knowledge to install it. Implementing the solution requires knowledge and understanding, so if you're a user, you'd need IT assistance to set up OpenText Exceed TurboX (ETX). What's lacking in OpenText Exceed TurboX (ETX) is a help portal for users to ask questions and seek assistance. The website has a standard FAQs page, but I would like more articles and online material, so you can deal with questions and some of the issues that arise rather than dealing with customer support. I want a portal or online system similar to what Microsoft provides for Microsoft Office products.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The Autopilot feature is the most valuable because it saves significant time on managing devices."
"There has been a noticeable increase in productivity for both my organization and clients."
"As an IT administrator, I appreciate Intune's ability to implement granular device-level policies for our organization's employees."
"The overall user experience is quite nice. I have no complaints from end users regarding their devices enrolled in Intune."
"The most useful features in Microsoft Intune are the policy enforcement and conditional access. These features make our operations easier from a company perspective."
"We were trying to solve many issues, mainly the lack of centralized management. Before Microsoft Intune, we had to manually support devices one by one, installing applications and configuring policies individually. When we implemented the tool, it became much easier to manage our devices. We enroll them in Microsoft Intune and can manage all devices with a few clicks. For application management, it's the same process. If we want to deploy applications to hundreds or thousands of devices, we can do it easily with just a few clicks. This also applies to policies."
"Microsoft Intune simplifies device management by replacing the traditional method of installing OS, joining a domain, and configuring everything manually."
"The main advantage is that Intune performs its intended functions effectively."
"The most valuable feature of this solution at the moment is the HTML5 web client. You get a browser experience, not just the terminal sort of client, and the integration with Azure multi-factor application."
"It's part of the Microsoft Operating system and is free."
"It is a stable product."
"It allows employees to log on to corporate resources remotely."
"I like that it works. In most cases, it's predictable. You know what you get."
"The product's initial setup phase was easy."
"The most valuable feature is ease of use."
"It's built into the operating system and has a command line interface capability to insert credentials, IDs, a password, et cetera."
"The most helpful feature of OpenText Exceed TurboX (ETX) is that it allows you to consume heavy applications that usually have a lot of latency. I also like that the solution is fast and has a friendly UI."
"The solution is perfect for Linux users."
 

Cons

"We do not utilize Microsoft customer service and technical support since it is generally a waste of time."
"There is room for improvement in server patch management and allowing direct uploads of EXE applications instead of needing to convert them to Intune format, which would save time."
"There is no catalog for mobile access management (MAM) security."
"I also hope the cost of Remote Help will decrease because it's a much-needed Intune function."
"There needs to be more support for Mac operating systems."
"The solution could be improved by the opportunity to connect third-party application databases, such as Chocolatey or another setup store, to Intune."
"I wanted to check if there is any provision at the Intune level to restrict certain things, such as a website, but unfortunately, that feature is available only in Microsoft Defender. Intune has web filtering capabilities, but they are only useful for protection from malicious websites, whereas we would like to be able to restrict a website. For example, YouTube is a clean website. No one would identify it as a malicious website, but if we want to stop the end-users from going to that website, we have to go for another product, such as Microsoft Defender or another third-party proxy solution. It would be great if this capability is included in Intune."
"The reporting is subpar. That's the only issue we have with Intune. We use another solution for that purpose."
"There are problems with using Microsoft Teams within a virtual desktop on a mobile device."
"In a future release, they could improve by providing more advanced technology and better buffering for if the connection is degraded or lost."
"Updates sometimes impact the application and we have system crashes."
"We would like configuration to be automatic and the price to be close to zero, however, that's not realistic."
"The stability could be improved."
"Its look and feel could be updated. In Azure Remote Desktop Services (RDS), which is a VDI solution, we would like to see linked clones. It is a Hyper-V solution, and it doesn't support linked clones and uses a lot of storage. That's why we don't use it. VMware has a similar solution that supports linked clones for the master image."
"We would like configuration to be automatic and the price to be close to zero, however, that's not realistic."
"We've had issues with security breaches."
"An area for improvement in OpenText Exceed TurboX (ETX) is the installation process because you need some technical knowledge to install it. What's lacking in OpenText Exceed TurboX (ETX) is a help portal for users to ask questions and seek assistance."
"The performance of the graphical interface needs improvement. They should add some CPU to speed graphic acceleration."
 

Pricing and Cost Advice

"The purchase of the product was handled by someone else."
"Consider the Microsoft Enterprise Mobility Suite rather than choosing specific sub-components, e.g. only Microsoft Intune."
"It is reasonable. When you have Microsoft 365 E3 or E5 license, it is already licensed in that license. So, you could say it is free."
"It's affordable for the protection it gives. There are no additional costs."
"Cost is not my department, but the product is included in the E5 license that we already pay for every user, so no additional cost is incurred."
"Intune comes with the licensing that is common for large organizations. However, Microsoft has recently released many add-ons that are very expensive, especially for large organizations or corporations."
"It comes as a bundle, so you do not really know what the prices are. Microsoft does not break it down to the user cost for us. It is just bundled with our E5 license."
"It is average. Some of the costs are quite high depending on what the customer currently uses, but overall, it is not bad. I would not say that I would not recommend Intune based on the cost. I definitely would, but they can definitely improve on the cost. So overall, its cost is not bad."
"It will probably cost about $500 USD to get the resources set up in the cloud."
"The price of Microsoft Remote Desktop Services is reasonable. The solution can come for free for some clients with certain agreements."
"I think that Microsoft Remote Desktop Services is expensive compared to Login solution."
"It's not an expensive product."
"There is a licensing cost."
"Microsoft Remote Desktop Services comes free as part of Microsoft Windows."
"Microsoft Remote Desktop Services is less expensive than some other solutions on the market."
"The tool must be cheaper."
"Pricing for OpenText Exceed TurboX (ETX) is five out of ten. It's not that expensive, and it's not that affordable."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
9%
Manufacturing Company
9%
Government
8%
Computer Software Company
13%
Manufacturing Company
9%
Government
9%
Financial Services Firm
7%
Manufacturing Company
31%
Computer Software Company
11%
Energy/Utilities Company
5%
University
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for Microsoft Remote Desktop Services?
In limited use cases, Microsoft Remote Desktop Services is free as it is defaulted by any Microsoft license. The paid...
What needs improvement with Microsoft Remote Desktop Services?
The only problem I see is that when I am connected, there is a certain lag because of the network.
Ask a question
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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Remote Desktop Services
OpenText Exceed TurboX
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Bank Alfalah Ltd.
Advanced Micro Devices (AMD), SMS group, Philips Healthcare, TDK-Micronas
Find out what your peers are saying about Microsoft Remote Desktop Services vs. Rocket Exceed TurboX and other solutions. Updated: June 2025.
861,390 professionals have used our research since 2012.