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Microsoft Remote Desktop Services pros and cons

Vendor: Microsoft
4.1 out of 5
Badge Leader

Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Microsoft Remote Desktop Services provides stable and reliable remote access capabilities.
It allows for easy scalability and offers performance to meet various requirements.
Users value the accessibility feature, enabling remote work from any location.
Installation of Microsoft Remote Desktop Services is straightforward, simplifying deployment.
The service enhances productivity by allowing remote access to corporate resources securely.

CONS

Security improvements are necessary, as the RDP protocol is perceived as vulnerable and users desire alternative options.
The performance over slower networks and connectivity issues need enhancements to reduce disconnections and improve stability.
Compatibility with non-Windows operating systems like Linux and Macs should be enhanced.
Granular security control and enterprise-level security features require advancement.
Integration and management of Microsoft Teams within a virtual desktop environment face challenges and need better integration.
 

Microsoft Remote Desktop Services Pros review quotes

it_user822975 - PeerSpot reviewer
‎Database Administrator with 51-200 employees
Dec 10, 2018
It is a stable product.
reviewer1212501 - PeerSpot reviewer
Information Systems Consultant at a aerospace/defense firm with 51-200 employees
Dec 15, 2019
It's almost an out of the box function once you have installed the other components.
Rostyslav Khomyk - PeerSpot reviewer
Product Owner IT Services at Booking Holdings (NASDAQ: BKNG)
Dec 25, 2019
I like that it works. In most cases, it's predictable. You know what you get.
Learn what your peers think about Microsoft Remote Desktop Services. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,259 professionals have used our research since 2012.
YY
IT Infrastructure and Operations General Manager at a financial services firm with 51-200 employees
Mar 19, 2020
The most valuable features are availability and security.
reviewer937473 - PeerSpot reviewer
Systems Administrator at a comms service provider with 1,001-5,000 employees
Mar 23, 2020
The most valuable feature is that it gives me full accessibility to my servers.
it_user1066779 - PeerSpot reviewer
System Engineer at KBSL Information Technologies
Apr 13, 2020
The most valuable features are the desktop session and desktop virtualization.
reviewer1330419 - PeerSpot reviewer
Pre-Sales at a computer software company with 11-50 employees
Apr 23, 2020
In terms of the valuable features, I like the profile, the new version is really good.
reviewer1338708 - PeerSpot reviewer
Microsoft UC Solutions Manager at a tech services company with 11-50 employees
May 7, 2020
The most valuable feature is the remote application access.
reviewer1353171 - PeerSpot reviewer
Senior Technical Consultant - Private Sector at a tech services company with 201-500 employees
Sep 27, 2020
The most valuable feature is the ease of use.
reviewer1353171 - PeerSpot reviewer
Senior Technical Consultant - Private Sector at a tech services company with 201-500 employees
Oct 1, 2020
The most valuable feature is ease of use.
 

Microsoft Remote Desktop Services Cons review quotes

it_user822975 - PeerSpot reviewer
‎Database Administrator with 51-200 employees
Dec 10, 2018
We find the services are not as transparent as we would like for our integration with Citrix.
reviewer1212501 - PeerSpot reviewer
Information Systems Consultant at a aerospace/defense firm with 51-200 employees
Dec 15, 2019
In the next release, I would like to see better performance over slower networks, and integration with Linux, but this is something that we're going to get out of Microsoft in terms of a unified solution.
Rostyslav Khomyk - PeerSpot reviewer
Product Owner IT Services at Booking Holdings (NASDAQ: BKNG)
Dec 25, 2019
Microsoft still has some really bad remote desktop appliance for Mac.
Learn what your peers think about Microsoft Remote Desktop Services. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,259 professionals have used our research since 2012.
YY
IT Infrastructure and Operations General Manager at a financial services firm with 51-200 employees
Mar 19, 2020
We are searching for a product with better remote access and remote sessions.
reviewer937473 - PeerSpot reviewer
Systems Administrator at a comms service provider with 1,001-5,000 employees
Mar 23, 2020
Security in the connection between us and our clients' servers is something that can be improved.
it_user1066779 - PeerSpot reviewer
System Engineer at KBSL Information Technologies
Apr 13, 2020
My customers are worried that the RDP protocol can be easily compromised and would like the option to use an alternative like Blast.
reviewer1330419 - PeerSpot reviewer
Pre-Sales at a computer software company with 11-50 employees
Apr 23, 2020
The DB card needs improvement. I have a lot of experience with other competitors and Citrix is better than VMware and Microsoft. Citrix has more extensive features.
reviewer1338708 - PeerSpot reviewer
Microsoft UC Solutions Manager at a tech services company with 11-50 employees
May 7, 2020
There are problems with using Microsoft Teams within a virtual desktop on a mobile device.
reviewer1353171 - PeerSpot reviewer
Senior Technical Consultant - Private Sector at a tech services company with 201-500 employees
Sep 27, 2020
I would like to be able to access the remote desktop using a web-based interface, rather than having to use the client.
reviewer1353171 - PeerSpot reviewer
Senior Technical Consultant - Private Sector at a tech services company with 201-500 employees
Oct 1, 2020
I would like to see a web-based interface, instead of client installation to refresh the UI through HTML.