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Jira vs Microsoft Project Server comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Jira enhances team efficiency and productivity, offering cost-effectiveness and features, outweighing initial costs through significant time and error reduction.
Sentiment score
5.1
Microsoft Project Server offers positive ROI, varying by organization type, with benefits of time savings and improved reporting.
A return on investment has been seen with Jira, as a lot of time has been saved in arranging tasks, converting software features into epics, tasks, and milestones, making it easy to track progress and plan future roadmaps.
Senior Consultant at a consultancy with 10,001+ employees
We implement it and track it with the help of the time tracking feature, which makes it quite easy to manage everything in a single platform.
Technical Lead at a tech services company with 501-1,000 employees
Tracking has helped people see productivity measures and different observability metrics and traceability metrics of different tools.
Integration Supervisor Lead at a manufacturing company with 5,001-10,000 employees
Microsoft Project provides significant return on investment through time savings, enhanced visibility, real-time reporting, and risk mitigation for projects.
Project Manager at Digital Research Alliance of Canada
 

Customer Service

Sentiment score
6.6
Jira's support receives mixed reviews, with Premier Support praised, but suggestions for improved efficiency and localized service remain.
Sentiment score
4.4
Microsoft Project Server support is decent but inconsistent; users rely on external resources and partners for comprehensive assistance.
Jira's customer support is one of the best I have ever dealt with because they respond quickly.
CEO at 2Help
They usually reach out within one to two business days and give specific answers.
Senior Technical Support Engineer I at Krisp
I did not face any issues with stability or upgrades.
Senior Director, Head of Information Systems Division at Israel Innovation Authority
It's challenging to navigate, often making it necessary to search for solutions externally.
Project Manager at Digital Research Alliance of Canada
Their support tends to decline when not supporting cloud solutions.
Managing Director at Knights Innovation Support Centre
Communication with two people, one was knowledgeable while the other was learning.
Independent Business Consultant at Freelance
 

Scalability Issues

Sentiment score
7.2
Jira is generally praised for scalability, accommodating growth, but some users face challenges without customization.
Sentiment score
7.5
Microsoft Project Server is scalable for large projects, though performance may vary based on version and infrastructure costs.
As the number of users, projects, and work items grows, Jira can scale effectively.
Integration Supervisor Lead at a manufacturing company with 5,001-10,000 employees
Scalability for Jira is great, and it handles growth easily from 100 to thousands.
CEO at 2Help
The desktop version does not have scalability.
Independent Business Consultant at Freelance
Microsoft Project Server is fully scalable and is widely used in many industries.
Project Manager at Marvell Technology Group
 

Stability Issues

Sentiment score
7.6
Jira is generally stable and reliable, with occasional slowdowns; most users appreciate its consistency and robust functionality.
Sentiment score
7.1
Microsoft Project Server is stable and robust, with minor delays, improved in newer versions, especially the cloud version.
In my experience, Jira is stable, with around 99% uptime.
Senior Consultant at a consultancy with 10,001+ employees
I have never had to reach out to their support because the product works as expected.
Project Manager at Digital Research Alliance of Canada
 

Room For Improvement

Jira's usability is hindered by outdated documentation, complex customization, limited search, stability issues, and difficult third-party integration.
Microsoft Project Server requires better integration, customization, user-friendliness, cloud functionality, and agile methodologies to compete with alternatives.
Focus more on improving API integration and automation tools, not just the design.
CEO at 2Help
One feature that could improve Jira is the integration of AI capabilities, such as organizing Jira tasks autonomously with minimum human intervention and executing aggregations and clustering of these tasks.
Senior Consultant at a consultancy with 10,001+ employees
A simpler user experience for new users is necessary.
Product Analyst at myanatomy
Exporting data from Microsoft Project, especially Gantt charts, is overly complex and not user-friendly.
Project Manager at Digital Research Alliance of Canada
The lack of collaboration capabilities on the desktop version, unlike the cloud version, is a limitation.
Independent Business Consultant at Freelance
Microsoft has become increasingly expensive, and there seems to be a push towards cloud solutions which can be challenging for some.
Managing Director at Knights Innovation Support Centre
 

Setup Cost

Jira's pricing ranges from affordable to costly, depending on users, plugins, and transitioning to cloud options.
Microsoft Project Server offers flexible pricing, with on-premise and cloud options, potentially costing enterprises $120,000 to $150,000 annually.
Even if only five people from your team use a financial plugin, you still pay for all 100 seats.
CEO at 2Help
Microsoft Project Server is on the expensive side due to high licensing costs.
Project Manager at Marvell Technology Group
Microsoft's products are expensive for individuals.
Independent Business Consultant at Freelance
Considering the infrastructure commitments to SharePoint and SQL, the implementation costs are low if already set up.
Managing Director at Knights Innovation Support Centre
 

Valuable Features

Jira's customization, Agile compatibility, and integrations enhance project management with user-friendly interfaces, reporting, and collaboration tools.
Microsoft Project Server streamlines complex project management with resource allocation, integration, and robust tools for efficient collaboration and scheduling.
You can build your own workflows and make it work exactly the way your team needs and integrate it with almost every third-party software.
CEO at 2Help
Agile boards give instant visibility into what is in progress, blocked, or completed. It provides clear status and ownership, which helps the team stay aligned without constant follow-ups.
Product Analyst at myanatomy
Jira has helped not only our organization but many organizations to be very focused and understand what needs to be done and to prioritize things effectively.
Senior Technical Support Engineer I at Krisp
The Gantt chart is also a very powerful tool for a visual presentation of sequences, critical paths, and execution processes, which simplifies comprehension for users.
Project Manager at Digital Research Alliance of Canada
This setup allows for comprehensive reporting and management across multiple projects and portfolios.
Managing Director at Knights Innovation Support Centre
The dashboards are amazing for data crunching and provide a project focus with upcoming predictions, including burn-up and burn-down charts.
Project Manager at Marvell Technology Group
 

Categories and Ranking

Jira
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
281
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (2nd), Project Management Software (1st)
Microsoft Project Server
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
62
Ranking in other categories
Project Portfolio Management (7th)
 

Featured Reviews

Nathan Akimoff - PeerSpot reviewer
CEO at 2Help
Has customized workflows to fit internal processes and improved overall team organization
I don't have a particular customization or integration that's been especially valuable for my team, but I experienced integrating Jira and QuickBooks, which was very challenging, but it really impacted the efficiency of the whole company. I have been working with Jira for over 12 years, and I've seen it grow every year. It's a powerful product, but lately, I think Atlassian has been adding too many simplified features that look nice but don't offer the same level of flexibility, and made some fields not available through the API, which is kind of frustrating. If I could make one suggestion, it would be to focus more on improving API integration and automation tools, not just the design.
JV
Owner at CPSTECH
Collaborative task management simplifies office work, but agile methodology features need enhancement
In order to improve Microsoft Project Server, collaborative features could be enhanced, as it is possible to improve it in a collaborative way similar to other office products, for example, using cloud drives like OneDrive. Another feature is Kanban or other features such as Scrum with agile methodologies. Microsoft Project Server is limited and falls short in using agile methodologies, which is the most important issue to improve. Microsoft Project Server is a good product; it is possible to improve regarding enabling agile features because the teams in my work are using Trello and Jira products due to the blackboards, Kanban, and Scrum. To do activities and stopping activities is more comfortable and easier to use, making it more practical in my teamwork. These features do not exist in Microsoft Project Server.
report
Use our free recommendation engine to learn which Project Portfolio Management solutions are best for your needs.
885,880 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
16%
Financial Services Firm
13%
Computer Software Company
7%
Government
7%
Manufacturing Company
10%
Marketing Services Firm
10%
Computer Software Company
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business107
Midsize Enterprise58
Large Enterprise151
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise12
Large Enterprise33
 

Questions from the Community

Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
Jira itself is fairly priced for the features it provides, but pricing is a bit higher than some alternatives, mostly because many plugins and add-ons are paid and licensed per user. So even if onl...
What do you like most about Microsoft Project Server?
The ability to track a project's progress using Microsoft Project Server is the most valuable aspect. It depends, especially when managing multiple projects.
What is your experience regarding pricing and costs for Microsoft Project Server?
The pricing for Microsoft Project Server is standard, around $200-$250, but I think it's actually $80 to $100 per year. The pricing for Microsoft Project Server is relative; I would say it is cheap.
What needs improvement with Microsoft Project Server?
In order to improve Microsoft Project Server, collaborative features could be enhanced, as it is possible to improve it in a collaborative way similar to other office products, for example, using c...
 

Also Known As

Jira Software
MS Project Server
 

Overview

 

Sample Customers

Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Magnachip, Gwinnett County Schools, CLEAResult, Medbit Oy, Intelbras S.A., ETS, CORE Construction, Keller Foundations
Find out what your peers are saying about Jira vs. Microsoft Project Server and other solutions. Updated: April 2026.
885,880 professionals have used our research since 2012.