We performed a comparison between Rally Software and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Agile Planning Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of this solution is the Kanban board."
"It allows us to work in a more dynamic fashion and track more of the development lifecycle."
"Gives me a dashboard where I can see what things are not being worked on, what things are blocked."
"It has allowed the quality assurance team to keep all information in sync with the application requirements and user stories for our general development."
"The metrics - collecting metrics. It's because we've used several other tools in the past, and they don't give you a full indication of how well your teams are performing, at a portfolio level, at a product level, and at the team level."
"What I like most about Rally Software, in terms of using it for the agile process, is that it's clear, useful, and user-friendly. I also like that it has every field you can use for the Scrum process."
"Rally Software provides the capability to accurately estimate the time required for building large software projects, which can be challenging to predict...Rally Software enables us to schedule tasks better, allocate resources, and meet project deadlines."
"The product has excellent customizable reports."
"The solution was quite easy to use. The interface was quite user-friendly, and I've become quite familiar with it."
"The solution is scalable."
"Stable and scalable solution."
"ServiceNow brings to the market different layers with different pricing, so you can customize. And all the layers are really enterprise-ready."
"The solution offers a lot of opportunities for integrations. We can integrate with Slack, Azure, all the API alternatives, etc. There's a lot of integration modules provided."
"The interface is extremely user-friendly."
"The PPM module is an excellent service."
"The feature I find the most valuable is the one that lets you see how much time has been used in processing a ticket. This allows us to better monitor performance."
"It could improve by being self-organizing: user stories, different hierarchies, and different perspectives. Not just as a single hierarchical structure, but something that can be multidimensional."
"I think the interface could be a little bit more visual and less wordy. Right now, it seems like it's just a lot of text on the page. In other ticketing systems where it's more visual, you can see more of a flow. But in this one it's more just a list of tasks. I would like to see that a little bit better, especially considering it has so many great organizational features, like child tasks, different artifacts. It would be great to see it presented more appropriately."
"Customization features may not be exposed or unavailable, so people may be looking for them. So, customization is an area people have told me is more desirable."
"I wish there was a view, like the Kanban view, where you could see the parent, and see all the children visually, so you could drag and drop where you want it to go. Something like that might help."
"I'd like the ability to customize reports without having to incur Professional Services, or having to write my own code GitHub and then implement that as a custom report. That's untenable. It's not sustainable."
"I think there is a missing link with the development activity. Some developers are pushing in new versions of the code, but you cannot make the link from the user story to a specific application version."
"In terms of improvement, perhaps some more metrics. If they could add some additional, that would be cool."
"I'd like to be able to color code timeboxes, so I have an easy visual way to track the success of sprints."
"The cost could be improved. The solution is quite pricey."
"The only issue for us is the pricing. It’s quite high in comparison with the competition."
"ServiceNow IT Business Management could improve by adding better artificial intelligence."
"A major improvement we would like to see is definitely around agile management."
"The setup is a bit complex. It depends on the organizational needs, and sometimes, we make customizations based on those needs."
"The product comes with little options out of the box."
"The user interface could be more modern."
"The product does not give us the freedom to capture all the instances, test cases, and evidence."
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Rally Software is ranked 6th in Enterprise Agile Planning Tools with 116 reviews while ServiceNow Strategic Portfolio Management is ranked 5th in Enterprise Agile Planning Tools with 27 reviews. Rally Software is rated 8.2, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Rally Software writes "A solution that enables users to accurately estimate the time required for building large software projects". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Rally Software is most compared with Microsoft Azure DevOps, Jira, TFS, Jira Align and Planview AgilePlace, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and Smartsheet. See our Rally Software vs. ServiceNow Strategic Portfolio Management report.
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