

Find out in this report how the two Business Orchestration and Automation Technologies solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
On a daily basis, it saves about two to three hours.
It has helped us save time, and we've saved thousands of hours through automation.
There has been around 20% to 30% productivity improvement, which will definitely save money and costs.
For instance, a company I worked with compared spending on Salesforce, which was 15 crore, to our expenses with Zoho Creator, which was only 2 crore annually.
I have seen a return on investment with Zoho Creator because we eliminated a point of sale software that was charging us 5 lakhs per year across all 26 malls.
Using Zoho Creator is affordable for my business as it helps save time.
Having experience with coding is essential to fully utilize Power Automate.
On a scale of one to ten, the technical support of Microsoft Power Automate rates as three within India, and eight or nine for support from outside India.
They offer 24-hour technical support that consistently answers inquiries.
I would rate the technical support 10 out of 10 because they provide excellent assistance.
Delays arise once the support team must refer to backend processes or developers, highlighting the need for enhancement in their overall support system.
All documentation exists, detailing even the smallest elements; by reading through it properly, one can manage without additional support.
Microsoft Power Automate is scalable enough for me and my customers.
Being browser-based allows me to drag and drop components immediately, deploying in seconds on a live application.
We are continuing to build on top of what was initially created for them, ensuring that scalability is never an issue as long as you understand how to utilize Zoho properly.
When my customers' needs are growing, Zoho Creator is able to adapt to these growing needs because it's a build-it-yourself application.
The core elements of coding and daily scripting remain unchanged despite interface updates, assuring continuity in my work.
You can't rely on any software in business if it's not going to be stable and reliable.
Offering versatile flexibility for various integrations, such as WhatsApp and email API integration.
Developers should have discretion over which view they want to use, either the old designer view or the new designer view, as Microsoft is forcing the new designer view, which most developers don't prefer.
It would be better to make it a wizard more than requiring coding.
We haven't gone into depth to explore the integration with AI, so I am not really sure.
In terms of scalability, there are certain limitations if the data volume is large due to execution limits.
Enhancing the user interface could also be beneficial, as the company's focus seems more on functionality.
I want to see improvements in Zoho Creator focusing on AI capabilities because there currently seems to be very little AI usage in Zoho compared to the advancements in other software.
The price of Microsoft Power Automate was affordable for our clients, who are small companies.
I don't remember paying anything excessively or overpriced.
Microsoft Power Automate is reasonably priced compared to others in the market.
Zoho offers customizable pricing options, such as Zoho One, which provides access to all 40 applications for 1250.
For INR, the standard cost is 480 per month, the professional tier is around 1,200, and the enterprise level is 1,500, based on the subscription level per user for Zoho Creator.
Pricing is a little on the higher side for the Indian market, especially for mid-sized and small-sized companies with 30 to 40 users.
We have saved thousands of hours by automating tasks that would have been labor-intensive and error-prone if done manually.
If I want to fill something in Power Platform and need to fill another item in Salesforce, instead of doing the same task in different platforms, I can directly fill it in Power Platform and integrate it with Salesforce through API in Microsoft Power Automate, and my work is complete.
Microsoft Power Automate has positively impacted my organization as it has saved a lot of time and effort.
The seamless integration with third-party applications and services in Zoho Creator greatly enhances its utility in my business environment, as the ease of integration is impressive.
For analytics, we employ two tools: Zoho Creator itself and Zoho Analytics, where we can use SQL queries to fetch data from multiple platforms.
We can generate QR codes for free, whereas in CRM, QR generation requires external purchases.
| Product | Market Share (%) |
|---|---|
| Microsoft Power Automate | 10.1% |
| Zoho Creator | 0.8% |
| Other | 89.1% |


| Company Size | Count |
|---|---|
| Small Business | 50 |
| Midsize Enterprise | 17 |
| Large Enterprise | 66 |
| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 4 |
| Large Enterprise | 7 |
Microsoft Power Automate is a powerful tool that streamlines and automates tasks within an organization.
It is used for workflow automation, data integration, and creating automated notifications and approvals.
Power Automate connects different applications and services, such as SharePoint, Excel, and Outlook, to automate data transfer and synchronization.
Zoho Creator is a web-based platform that lets everyone build custom business applications without any prior technical knowledge
Zoho Creator offers a first of its kind drag-n-drop interface to create tables/forms, design, schedule workflows and perform a variety of automated actions.
Zoho Creator's powerful tools for data collection and management, analysis, reporting and collaboration make it the smart choice for small to large organizations to run their business online, without any additional costs, infrastructure, or software.
Zoho Creator is used by more than 400,000 users and 100,000+ apps have been already created. Don't let complex looking workflows and business rules scare you.
Zoho Creator is completely non-programmer friendly. Use the intuitive and feature-rich platform to build your custom database applications. Just write your business rules and let the software handle deployment and hosting. You can create your own forms/tables afresh or import data from standard formats (.xls .csv .mdb) and get your database application online within minutes, really!
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