Try our new research platform with insights from 80,000+ expert users

MHR iTrent vs Oracle E-Business Suite comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MHR iTrent
Ranking in Benefits Administration
19th
Average Rating
4.6
Reviews Sentiment
4.3
Number of Reviews
2
Ranking in other categories
Cloud HCM (22nd)
Oracle E-Business Suite
Ranking in Benefits Administration
5th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
157
Ranking in other categories
Field Service Management (1st), ERP (4th), Activity Based Costing Software (1st), Enterprise Resource Planning for Manufacturing (1st), Product Configuration and Quoting (1st)
 

Mindshare comparison

As of March 2026, in the Benefits Administration category, the mindshare of MHR iTrent is 1.8%, up from 1.0% compared to the previous year. The mindshare of Oracle E-Business Suite is 2.2%, down from 4.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Benefits Administration Mindshare Distribution
ProductMindshare (%)
Oracle E-Business Suite2.2%
MHR iTrent1.8%
Other96.0%
Benefits Administration
 

Featured Reviews

reviewer2215695 - PeerSpot reviewer
NA at a university with 5,001-10,000 employees
A scalable solution with good functionalities, but customer support needs to improve
Customer support and getting help from MHR iTrent are not great at all. MHR iTrent concentrates too much on sales, like a selling mechanism. They don't concentrate on helping their existing clients get the most out of the solution. All they're interested in is selling you something else to add on.
Md. Mazharul Islam - PeerSpot reviewer
Incharge Corporate Accounts & ERP System at General Pharmaceuticals Limited.
Has connected financial data across departments and improved future cash flow planning
I would like to improve the integration with other solutions, as I need everything integrated, like the HR module, purchase module, SCM, production, and engineering. Each and every module should be connected to the finance module, and I think Oracle provides the right solution. Also, SAP, IFS, or Microsoft Dynamics 365 offer some solutions, but I am not as happy with them as I am with Oracle. I believe that Oracle E-Business Suite could improve by transitioning from Java-based scripts in our system to a web-based environment. While Oracle already has JD Edwards available in web-based format, I think it needs to be smoother for optimization and presentation in the future. In comparison, IFS is fully web-based, and all applications are sufficiently good and user-friendly. We are developing and trying to improve to a web-based setup, but it is currently too costly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"MHR iTrent's functionality and the payroll part are good."
"The retrospection feature within iTrent is really good and better than what some other software provides. It's really useful."
"With the Finance module, we can manage our finance organization from a single system for accounting purposes."
"The ability to streamline all of our information is the most valuable feature for us."
"The most valuable features of the product are Oracle Process Manufacturing, the module for custom production, raw material conjunction and finished good tracking; Oracle Cash; Procure to Pay; and the full circle."
"I have found the solution to have a good interface, security, and is user-friendly."
"Due to the integration, we can just access just one software for AP, GL, PO, AR, and everything just integrates together."
"We've seen a lot more cohesiveness in our organization since we started using EBS."
"I like the automation and integration features of Oracle E-Business Suite."
"The most valuable feature for us is integrity in the sense that the General Ledger module is directly connected with our payables, and our Human Resources is connected with payroll, so it's one unit from HR's perspective, which is very efficient."
 

Cons

"MHR's customer service needs to improve. It's dreadful at the moment. They're not very customer-focused."
"Customer support and getting help from MHR iTrent are not great at all."
"The main challenge has been the annual maintenance cost."
"The deployment of the Oracle E-Business Suite was simple. I have done many deployments and I find it simple, but for others, it might not be easy."
"One issue with the product is because it build on a lot of older technologies, there is a substantial technical debt in the system."
"One issue with the product is because it build on a lot of older technologies, there is a substantial technical debt in the system."
"It would be great to see Oracle E-Business Suite become less dependent on the SAO solution, which is an integration solution for Oracle platforms."
"The initial upgrade, as I’ve mentioned, took away some of our valuable reports that were in the original Oracle EBS. That was really annoying."
"The EBS Design to some extent is still monolithic."
"In SAP, when customization or work is done in an instance, it can be automatically copied to the production instance. Such automation would be a very good future addition to Oracle."
 

Pricing and Cost Advice

Information not available
"The license is very expensive and I think that it needs to be cheaper to get a wider range of users or customers."
"We have an annual license to use the Oracle E-Business Suite and we have an enterprise license."
"I have found the solution overall to be expensive. There are additional fees on top of the standard license."
"Pricing for Oracle E-Business Suite is seven out of ten. You must pay extra for maintenance and technical support, apart from standard license fees."
"At the time of purchasing the license the price was reasonable."
"Oracle generally gives a lot of discounts."
"It costs too much."
"The pricing is high."
report
Use our free recommendation engine to learn which Benefits Administration solutions are best for your needs.
884,933 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
13%
Computer Software Company
10%
Government
9%
University
9%
Manufacturing Company
8%
Computer Software Company
8%
University
7%
Marketing Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business43
Midsize Enterprise33
Large Enterprise114
 

Questions from the Community

What needs improvement with MHR iTrent?
I'm not particularly happy with it if I'm being honest. But that is more due to the service provided by MHR rather than the software iTrent. I would like to improve the customer service in particul...
What is your primary use case for MHR iTrent?
We use it as an integrated HR payroll system. Any queries regarding the system not doing what it should are usually about the service provided by MHR—the customer service, the responses, and cases ...
What advice do you have for others considering MHR iTrent?
If customer support is part of the product, I would rate it a three out of ten.
What do you like most about Oracle E-Business Suite?
It was very easy to integrate the product into our existing infrastructure.
What is your experience regarding pricing and costs for Oracle E-Business Suite?
The pricing for Oracle E-Business Suite is varying high, depending on the country. For small businesses or those generating low revenue, it is often expensive. However, for governments or multinati...
What needs improvement with Oracle E-Business Suite?
Oracle E-Business Suite has already provided many solutions and continues to do so for implementers and consultancy firms. They offer many benefits through easy steps, support forums, and communiti...
 

Also Known As

MidlandHR iTrent, iTrent
Oracle EBS, OEBS
 

Overview

 

Sample Customers

Brighton and Hove City Council, Cafcass, Capel Manor College, Chesterfield Royal Hospital NHS, City and Islington College, City West Housing, Coventry University, Denbighshire County Council, Dudley College, Dyfed Powys Police Force, East Durham College
Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
Find out what your peers are saying about MHR iTrent vs. Oracle E-Business Suite and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.