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MHR iTrent vs Oracle E-Business Suite comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MHR iTrent
Ranking in Benefits Administration
22nd
Average Rating
4.6
Reviews Sentiment
4.3
Number of Reviews
2
Ranking in other categories
Cloud HCM (24th)
Oracle E-Business Suite
Ranking in Benefits Administration
5th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
157
Ranking in other categories
Field Service Management (1st), ERP (4th), Activity Based Costing Software (1st), Enterprise Resource Planning for Manufacturing (1st), Product Configuration and Quoting (2nd)
 

Mindshare comparison

As of November 2026, in the Benefits Administration category, the mindshare of MHR iTrent is 1.5%, up from 1.1% compared to the previous year. The mindshare of Oracle E-Business Suite is 3.0%, down from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Benefits Administration Mindshare Distribution
ProductMindshare (%)
Oracle E-Business Suite3.0%
MHR iTrent1.5%
Other95.5%
Benefits Administration
 

Featured Reviews

reviewer2215695 - PeerSpot reviewer
NA at a university with 5,001-10,000 employees
A scalable solution with good functionalities, but customer support needs to improve
Customer support and getting help from MHR iTrent are not great at all. MHR iTrent concentrates too much on sales, like a selling mechanism. They don't concentrate on helping their existing clients get the most out of the solution. All they're interested in is selling you something else to add on.
AK
Technical Consultant at AAK
Smart reporting has transformed financial oversight and supports informed business decisions
I have been working on the technical side of Oracle E-Business Suite, where we provide data to our clients according to their needs, such as in forms and visual BI, in reports, and other formats. People use Oracle E-Business Suite to grow their business and to analyze real profit and losses they see after implementing this system. It is a smart solution that depends on the team implementing it and who provides the reports and all data or BI reports to key persons to show how the direction of their company is going. It also provides predictions for them. A steering committee can take many decisions from their organization's data displayed daily, monthly, or yearly. The system helps people boost their business by identifying existing loopholes and determining what more can be done to overcome problems or disasters. The advanced reporting tools in Oracle E-Business Suite are very smart. I only need to have the company's data and input it into the tools they have provided, including BI. They provide business solutions and reporting analytics, and there are many complex reports as well. The requirement varies by client; for instance, if they seek reports related to SCM or iProcurement, we provide solutions to the market in terms of reporting for their stock. The reports indicate if stock is short, over, or provide predictions. Oracle E-Business Suite is keeping up with the market and now introducing AI database capabilities. It offers a comprehensive solution for businesses, whether joint or small retailers, provided it is properly implemented and guided.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The retrospection feature within iTrent is really good and better than what some other software provides. It's really useful."
"MHR iTrent's functionality and the payroll part are good."
"The biggest return on investment is the improvements of productivity."
"It saves on cost, time, people, and human resources."
"I think one of the best use cases is centralizing supplier and customer data into our finance system. We identified there were so many duplicate suppliers and customers and so a lot of time was spent reporting."
"It's an all-in-one solution for corporate companies."
"EBS has lots of application families and lots of features. It is modular in deployment and flexible enough to let the customer increase the built-in capabilities and enable new applications when needed. These are very important things at hand in case there will be a need to expand the product capabilities and/or implement new projects."
"E-Business Suite's best features are BAT functionality, flexibility, configurability, and integration with Oracle Database."
"I would probably say that the biggest benefit for the company is just having all of the information under one umbrella, in one central location."
"It is quite stable."
 

Cons

"MHR's customer service needs to improve. It's dreadful at the moment. They're not very customer-focused."
"Customer support and getting help from MHR iTrent are not great at all."
"On-site cloud support is slow and unresponsive."
"HRMS analyzers should be automatically updated to be the most recent because Oracle support always asks for the latest version of the analyzer output."
"Oracle E-Business Suite is not great for small and medium-sized enterprises."
"Oracle is easy to implement at a new organization like ours, but it might be more challenging for an established organization with more rules and policies in place."
"There are no short-forms used in EBS on the mobile app and tablets, and increasing that will help because now everyone carries their tablets and handheld devices and you don’t need to go back to your seat to do anything if you are in the store or warehouse."
"We seem to be constantly applying patches and updates to fix bugs. Oracle should really improve upon this issue, especially since it happens so frequently."
"It would be nice to have more web services. For example, it would be easier to integrate our applications with EBS."
"Oracle has improved a lot because Oracle E-Business Suite is quite outdated. Oracle built the Oracle Fusion platform and it has many improved processes. We registered a few enhancements requests, but it's a very long bureaucratic process with Oracle. It doesn't make any sense to communicate with Oracle about what changes should be made to the system."
 

Pricing and Cost Advice

Information not available
"The price of the solution is extremely high."
"Compared to other vendors like SAP or Microsoft, the prices for Oracle are reasonable, but they could always be lower."
"Oracle scales the pricing, but E-Business Suite is still very expensive for small to mid-sized businesses."
"It's quite expensive, even though they gave us a discount."
"Oracle E-Business Suite is heavy subscriptions based and the solution's upgrades, under the technology licensing, are quite costly. Additionally, support is an extra cost. The price of the solution could be reduced."
"At our various customers, the software tends to pay for itself in less than two years."
"Products concerning areas like CRM and ERP should provide value at lesser costs to customers, especially if you consider that the initial cost of implementation is high."
"Fees for support and licensing should be reduced."
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Top Industries

By visitors reading reviews
Comms Service Provider
12%
Retailer
10%
Outsourcing Company
10%
University
8%
Outsourcing Company
10%
Construction Company
10%
Manufacturing Company
9%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise35
Large Enterprise114
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for Oracle E-Business Suite?
The pricing for Oracle E-Business Suite is varying high, depending on the country. For small businesses or those generating low revenue, it is often expensive. However, for governments or multinati...
What needs improvement with Oracle E-Business Suite?
Oracle E-Business Suite has already provided many solutions and continues to do so for implementers and consultancy firms. They offer many benefits through easy steps, support forums, and communiti...
What is your primary use case for Oracle E-Business Suite?
I am working on an ERP solution that Oracle provides, which is Oracle E-Business Suite. Oracle E-Business Suite contains many modules that cover tax, finance, HR, projects, and many solutions they ...
 

Also Known As

MidlandHR iTrent, iTrent
Oracle EBS, OEBS
 

Overview

 

Sample Customers

Brighton and Hove City Council, Cafcass, Capel Manor College, Chesterfield Royal Hospital NHS, City and Islington College, City West Housing, Coventry University, Denbighshire County Council, Dudley College, Dyfed Powys Police Force, East Durham College
Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
Find out what your peers are saying about MHR iTrent vs. Oracle E-Business Suite and other solutions. Updated: November 2026.
921,148 professionals have used our research since 2012.