Marvis Virtual Network Assistant vs New Relic comparison

Marvis Virtual Network Assi...

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Executive SummaryUpdated on Oct 10, 2024

New Relic and Marvis Virtual Network Assistant compete in the network management and monitoring category. While New Relic provides insightful data analysis and integration capabilities, Marvis offers AI-driven troubleshooting and network optimization tools, making it a more comprehensive network management solution.

Features: New Relic specializes in application performance monitoring, delivering detailed insights into metrics and diverse integration options. Marvis provides advanced automated troubleshooting, leveraging AI to predict and effectively resolve network issues. It prioritizes network-specific features for enhanced optimization.

Room for Improvement: New Relic could enhance its network-specific functionalities and offer more cost-effective pricing models. It may also improve its AI capabilities to match Marvis's predictive analysis. Marvis might expand its infrastructure beyond AI to provide diverse integrations like New Relic. Its support infrastructure could be further established to meet user needs.

Ease of Deployment and Customer Service: New Relic is recognized for its straightforward deployment process, bolstered by extensive documentation and reliable support options. Marvis employs AI for predictive setup and analysis, potentially simplifying deployment and ongoing management. New Relic offers a more established support infrastructure.

Pricing and ROI: New Relic's extensive feature set may come with a significant cost, promising a strong ROI for businesses in comprehensive application monitoring. Marvis, focusing on network optimization and automated insights, offers a competitive pricing structure with reduced downtime and enhanced network performance. New Relic may need higher initial investment while Marvis delivers economic efficiency.

To learn more, read our detailed Marvis Virtual Network Assistant vs. New Relic Report (Updated: December 2025).

Marvis Virtual Network Assistant vs. New Relic

December 2025

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Helped 881,176 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Marvis Virtual Network Assi...

Ranking in Network Monitoring Software

46th

Average Rating

9.0

Reviews Sentiment

8.7

Number of Reviews

Ranking in other categories

No ranking in other categories

New Relic

Ranking in Network Monitoring Software

8th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

168

Ranking in other categories

Application Performance Monitoring (APM) and Observability (4th), IT Infrastructure Monitoring (8th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (4th)

Mindshare comparison

As of January 2026, in the Network Monitoring Software category, the mindshare of Marvis Virtual Network Assistant is 0.4%, up from 0.1% compared to the previous year. The mindshare of New Relic is 1.5%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
New Relic	1.5%
Marvis Virtual Network Assistant	0.4%
Other	98.1%

Network Monitoring Software

Featured Reviews

PRADIPJOSHI

Owner at a transportation company with 11-50 employees

Used for troubleshooting and receiving real-time alerts and works on artificial intelligence

I always recommend Marvis to every customer because it requires no additional direct involvement. Marvis has been developed well using AI and machine learning technology. Its AI engine updates itself regularly, which is a beneficial feature. I request that Juniper integrate a cloud identity engine and simplify the Microsoft Azure Active Directory Services integration with the SRX hardware firewall. Additionally, the SRX firewall needs a more robust graphical user interface. Currently, we can only configure the SRX using the CLI; if a wrong command is entered, restoring it cannot be easy. Overall, I rate the solution a nine out of ten.

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BasilJiji

System Engineer at a retailer with 10,001+ employees

Real-time alerts have reduced server outage impact and support fast incident response

In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"If you ask any questions about Marvis, it will respond immediately and use some solution. It will be very easy and save you time."

"Marvis Virtual Network Assistant uses AI to find problems or to get information from devices."

"Monitoring is a crucial thing for every work, and New Relic is doing a very good job in this part."

"It is a one stop shop and integrated with PagerDuty seamlessly. The solution is pretty self-contained."

"You don't have to go through a list of 500 servers."

"It allows the restriction of privileges and control of users."

"The integration and configuration of New Relic is straightforward and easy."

"The most valuable feature of New Relic is its ease of use."

"The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful."

"The best features in New Relic include its numerous API integrations and a good source of support."

More New Relic pros

Cons

"It would be a good idea to integrate the solution to support other vendors besides Juniper."

"It should add real-time application visibility."

"I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics."

"New Relic can be improved by incorporating an automated incident analysis solution."

"The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."

"For some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long."

"One of the things that our enterprise actually had a challenge with was the licensing structure for New Relic."

"There are certain scenarios where I feel additional functionalities could enhance New Relic, such as gaining more data about calls."

"It is complicated, especially in how you interpret the data that it provides. If it had a bit more canned, out-of-the-box features, especially some of the reporting features, that would be more useful."

"New Relic needs to improve is the user data schema."

More New Relic cons

Pricing and Cost Advice

"Marvis Virtual Network Assistant is not an expensive solution."

"This solution required a license and it is better than some other competitors."

"The pricing is fine."

"Comparatively, the pricing is expensive."

"The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic."

"They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine."

"The pricing and licensing are too high."

"We spend somewhere around $5,000 to $6,000 per month with an annual recommitment of maybe $60,000. These are just ballpark figures."

"There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high. The feature is very nice, but I tried it during the trial period, and the current price makes it impossible to use."

More New Relic pricing and cost advice

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Top Industries

By visitors reading reviews

Healthcare Company

22%

Retailer

12%

Manufacturing Company

10%

University

Financial Services Firm

14%

Computer Software Company

10%

Manufacturing Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	50
Large Enterprise	71

Questions from the Community

What is your experience regarding pricing and costs for Marvis Virtual Network Assistant?

Marvis Virtual Network Assistant is not an expensive solution. On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten.

What needs improvement with Marvis Virtual Network Assistant?

It should add real-time application visibility. Marvis's interface is good. We don't need any additional interface. However, if it could accept voice commands, that would be a great improvement

What is your primary use case for Marvis Virtual Network Assistant?

It is mainly used for troubleshooting and receiving real-time alerts. Marvis makes it easy to track the issue by providing specific information, like the exact time the connection was lost. It simp...

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

What do you like most about New Relic Insights?

The product's initial setup phase was very easy.

What needs improvement with New Relic Insights?

For our end-to-end use case, New Relic is completely satisfactory, and we extensively rely on its features for our day-to-day life. I would like to have more AI and ML-based suggestions and algorit...

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Product Reports

Network Monitoring Software

January 2026

Download Marvis Virtual Network Assistant product report

Download New Relic product report

January 2026

Also Known As

No data available

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

Overview

Marvis is the first network assistant in the industry to bring conversational AI to networking, transforming the way IT teams interact and engage with enterprise networks. In the era of AIOps, Marvis delivers streamlined operations, simplified troubleshooting, and remarkable user experiences.

Juniper

New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.

New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.

What are New Relic's most important features?

Real-Time Monitoring: Provides instant visibility into application performance.
Detailed Transaction Tracing: Identifies specific transaction issues quickly.
Error Rate Tracking: Monitors and reports on error occurrences efficiently.
Customizable Dashboards: Tailors dashboard views for specific needs.
APM Integration: Seamlessly integrates with application performance management tools.

What benefits and ROI should be considered?

Operational Efficiency: Quick issue detection reduces downtime.
Improved Debugging: Enhanced error analysis supports rapid problem resolution.
Comprehensive Monitoring: Offers a holistic view of application performance and user behavior.
Incident Management: Integration with incident tools helps streamline responses.
Efficient Alerts: Rapid alert systems ensure timely notifications of issues.

In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.

Sample Customers

Information Not Available

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club