Marvis Virtual Network Assistant vs New Relic comparison

Marvis Virtual Network Assi...

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94% willing to recommend

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Executive SummaryUpdated on Oct 10, 2024

New Relic and Marvis Virtual Network Assistant compete in the network management and monitoring category. While New Relic provides insightful data analysis and integration capabilities, Marvis offers AI-driven troubleshooting and network optimization tools, making it a more comprehensive network management solution.

Features: New Relic specializes in application performance monitoring, delivering detailed insights into metrics and diverse integration options. Marvis provides advanced automated troubleshooting, leveraging AI to predict and effectively resolve network issues. It prioritizes network-specific features for enhanced optimization.

Room for Improvement: New Relic could enhance its network-specific functionalities and offer more cost-effective pricing models. It may also improve its AI capabilities to match Marvis's predictive analysis. Marvis might expand its infrastructure beyond AI to provide diverse integrations like New Relic. Its support infrastructure could be further established to meet user needs.

Ease of Deployment and Customer Service: New Relic is recognized for its straightforward deployment process, bolstered by extensive documentation and reliable support options. Marvis employs AI for predictive setup and analysis, potentially simplifying deployment and ongoing management. New Relic offers a more established support infrastructure.

Pricing and ROI: New Relic's extensive feature set may come with a significant cost, promising a strong ROI for businesses in comprehensive application monitoring. Marvis, focusing on network optimization and automated insights, offers a competitive pricing structure with reduced downtime and enhanced network performance. New Relic may need higher initial investment while Marvis delivers economic efficiency.

To learn more, read our detailed Marvis Virtual Network Assistant vs. New Relic Report (Updated: June 2026).

Marvis Virtual Network Assistant vs. New Relic

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Helped 902,894 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Marvis Virtual Network Assi...

Ranking in Network Monitoring Software

53rd

Average Rating

9.0

Reviews Sentiment

8.7

Number of Reviews

Ranking in other categories

No ranking in other categories

New Relic

Ranking in Network Monitoring Software

9th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

176

Ranking in other categories

Application Performance Monitoring (APM) and Observability (4th), IT Infrastructure Monitoring (9th), IT Operations Analytics (3rd), Mobile APM (2nd), Cloud Monitoring Software (3rd), AIOps (5th)

Mindshare comparison

As of July 2026, in the Network Monitoring Software category, the mindshare of Marvis Virtual Network Assistant is 0.4%, up from 0.2% compared to the previous year. The mindshare of New Relic is 1.5%, down from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
New Relic	1.5%
Marvis Virtual Network Assistant	0.4%
Other	98.1%

Network Monitoring Software

Featured Reviews

PRADIPJOSHI

Owner at Shree Atharva Sales Corporation

Used for troubleshooting and receiving real-time alerts and works on artificial intelligence

I always recommend Marvis to every customer because it requires no additional direct involvement. Marvis has been developed well using AI and machine learning technology. Its AI engine updates itself regularly, which is a beneficial feature. I request that Juniper integrate a cloud identity engine and simplify the Microsoft Azure Active Directory Services integration with the SRX hardware firewall. Additionally, the SRX firewall needs a more robust graphical user interface. Currently, we can only configure the SRX using the CLI; if a wrong command is entered, restoring it cannot be easy. Overall, I rate the solution a nine out of ten.

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BasilJiji

System engineer at a retailer with 10,001+ employees

Real-time alerts have reduced server outage impact and support fast incident response

In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"If you ask any questions about Marvis, it will respond immediately and use some solution. It will be very easy and save you time."

"Marvis Virtual Network Assistant uses AI to find problems or to get information from devices."

"The pricing is pretty good."

"New Relic has positively impacted our organization by reducing errors, improving performance, and saving time."

"Constantly seeing the green status of all my servers makes me sleep well at night."

"The most valuable feature is New Relic Insights, and our customers are happy with the dashboard and the data that it displays and the correlation between the components."

"The integration and configuration of New Relic is straightforward and easy."

"From the perspective of effort and time taken while identifying issues and resolution, we have gained a lot."

"Using New Relic, we can showcase business KPIs data and compare it with trends from the last month or year, easily check whether our business performance is declining, stable, or improving, as well as the revenue generated from our website, and analyze this data efficiently if we are sending it to their platform."

"We have been able to automate a lot of our interactions with it."

More New Relic pros

Cons

"It should add real-time application visibility."

"It would be a good idea to integrate the solution to support other vendors besides Juniper."

"It would help customers if there were an on-premises version available."

"The monitoring is only as good as the alerts that it produces. By having it set up fine grain alerting, it is a bit of a pain."

"We would like to receive more AWS-specific details from the New Relic Dashboard, like EC2 health."

"It gives you amazing statistics, but doesn’t give you enough information about what to do with the statistics."

"I have logged a bug in their Ping Monitor within Synthetics and I need more improvement in this area."

"There are some 5 minutes interruptions that we don't know where they come from, 24x7 confirmed the web was ok so it must be the tool."

"With APM, it’s a little difficult to fit into certain infrastructure components that are very service-based which take data from one area to another."

"Data Dog captures the entire session and then provides it as a video player path, which gives more insight into what the user was doing. It's pretty impressive. New Relic does that, yet it only captures using a couple of screenshots, which is not very detailed since you are unable to see the entire user flow."

More New Relic cons

Pricing and Cost Advice

"Marvis Virtual Network Assistant is not an expensive solution."

"We spend somewhere around $5,000 to $6,000 per month with an annual recommitment of maybe $60,000. These are just ballpark figures."

"This is an expensive tool."

"The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."

"The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."

"I loved this product, but we can no longer afford it, so we dropped it."

"This solution required a license and it is better than some other competitors."

"This is an expensive product."

"The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic."

More New Relic pricing and cost advice

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Top Industries

By visitors reading reviews

Healthcare Company

18%

Construction Company

13%

Manufacturing Company

11%

Comms Service Provider

11%

Financial Services Firm

14%

Manufacturing Company

Computer Software Company

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	52
Large Enterprise	79

Questions from the Community

What is your experience regarding pricing and costs for Marvis Virtual Network Assistant?

Marvis Virtual Network Assistant is not an expensive solution. On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten.

What needs improvement with Marvis Virtual Network Assistant?

It should add real-time application visibility. Marvis's interface is good. We don't need any additional interface. However, if it could accept voice commands, that would be a great improvement

What is your primary use case for Marvis Virtual Network Assistant?

It is mainly used for troubleshooting and receiving real-time alerts. Marvis makes it easy to track the issue by providing specific information, like the exact time the connection was lost. It simp...

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

What needs improvement with New Relic Insights?

While I appreciate many aspects of New Relic, I believe the product could improve in some areas—specifically, some advanced capabilities can have a learning curve for new users, and the licensing a...

What is your primary use case for New Relic Insights?

Since I'm a performance engineer, I typically use New Relic day-to-day for investigating any performance bottlenecks identified during our performance testing of any application. I look at the resu...

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Product Reports

Network Monitoring Software

Download Marvis Virtual Network Assistant product report

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Also Known As

No data available

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

Overview

Marvis Virtual Network Assistant delivers AI-driven solutions for network management, providing intelligent insights and automation to drive operational efficiency and enhance user experience.

Marvis uses machine learning and natural language processing to offer seamless network operations. It contextualizes issues, automates support tasks, and provides actionable insights to help IT teams make informed decisions. This leads to improved network performance and reliability, fostering a proactive approach in managing network environments.

What are the key features of Marvis Virtual Network Assistant?

AI-driven Insights: Leverages AI to analyze network data and identify patterns, helping in quick issue resolution.
Natural Language Processing: Simplifies user interactions by interpreting natural language queries.
Automated Support: Automates common network tasks, reducing manual intervention.
Contextual Recommendations: Provides suggestions based on network context and usage patterns.

What benefits should be considered in reviews?

Reduced Operational Costs: Automation reduces the need for extensive IT resources.
Enhanced User Experience: Quick issue detection and resolution improve network reliability.
Informed Decision Making: Actionable insights help in strategic network planning.
Increased Efficiency: Automation and AI streamline network management tasks, saving time.

Industries such as healthcare and education implement Marvis Virtual Network Assistant to ensure secure, reliable connectivity. In healthcare, it supports essential communication and patient data management, while in education, it ensures seamless access to digital learning platforms, optimizing both environments effectively.

Juniper

New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.

New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.

What are New Relic's most important features?

Real-Time Monitoring: Provides instant visibility into application performance.
Detailed Transaction Tracing: Identifies specific transaction issues quickly.
Error Rate Tracking: Monitors and reports on error occurrences efficiently.
Customizable Dashboards: Tailors dashboard views for specific needs.
APM Integration: Seamlessly integrates with application performance management tools.

What benefits and ROI should be considered?

Operational Efficiency: Quick issue detection reduces downtime.
Improved Debugging: Enhanced error analysis supports rapid problem resolution.
Comprehensive Monitoring: Offers a holistic view of application performance and user behavior.
Incident Management: Integration with incident tools helps streamline responses.
Efficient Alerts: Rapid alert systems ensure timely notifications of issues.

In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.

Sample Customers

Information Not Available

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

Marvis Virtual Network Assistant vs. New Relic