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ManageEngine OpManager vs Pulseway comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine OpManager
Ranking in Network Monitoring Software
14th
Average Rating
8.0
Reviews Sentiment
5.3
Number of Reviews
56
Ranking in other categories
No ranking in other categories
Pulseway
Ranking in Network Monitoring Software
50th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
6
Ranking in other categories
Server Monitoring (18th), Remote Monitoring and Management (RMM) (14th)
 

Mindshare comparison

As of July 2026, in the Network Monitoring Software category, the mindshare of ManageEngine OpManager is 1.6%, up from 1.6% compared to the previous year. The mindshare of Pulseway is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
ManageEngine OpManager1.6%
Pulseway0.6%
Other97.8%
Network Monitoring Software
 

Featured Reviews

LA
Technical Solution Specialist at Crypto-gen
Has helped centrally manage users and assets while making operational tasks more efficient
The main drawback is there is less documentation available, both public documentation and partner-available documentation. The learning materials are very limited, and there is also a limitation of support SLA. It takes a huge amount of time to resolve certain issues when ManageEngine OpManager technical support gets involved. The expertise of support is limited. Reporting could be improved with more details. The content and richness can be improved on the reports. To make ManageEngine OpManager a better product, the first priority is improving the after-sales support and learning materials for local engineers and partners to enhance their capacities and expertise. The second priority is improving the product itself, including dashboards and reporting enrichment. Lastly, new feature adoption such as DLP or endpoint monitoring should be considered. Features that should be offered include DLP, Privileged User Access, data classification, and MDR. These are features that can be groomed around the MMS if properly configured.
Pieter Plas - PeerSpot reviewer
Owner at Beerepoot Automatisering B.V.
A solution with a great monitoring system and ability to control access remotely
The initial setup was straightforward. Deployment depends on the size of a customer. We make the customer in the enterprise server, and there is a download per customer for the installation package. We can also roll it out very easily, and when we install it on one or two systems, it explores the network for more systems. We can then fire a deployment package on the other systems. So in one hour, we can do a lot. Most of the time, 90% of the work is very easy, and the last 10% are the business-critical systems from a customer. Also, we manually install important customer systems, like special applications where we like to monitor specific services in the server itself.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"However, once this product is tailored and organized according to their needs, then it is very stable and reliable."
"OpManager technical support is good."
"The traffic monitoring and the traffic analysis are great."
"ManageEngine OpManager is user-friendly and easy to use. Additionally, useful for basic monitoring."
"The most valuable feature of ManageEngine OpManager makes it easy to monitor all the network alerts on the application."
"We use the solution to monitor links. It also helps us to track servers and monitor logs."
"Monitoring is the most valuable feature of this solution."
"The most valuable feature is the monitoring alerts, as the administrators are immediately notified and can do the required action immediately, and this is the feature we value and use the most."
"One of the applications I have used the most was to troubleshoot users and I've never faced difficulties or issues with the application itself."
"They provide a lot of features; it's good and easy software."
"So this solution allows for 24/7 support and is very handy."
"The setup is simple."
"It gives you remote control and has a mobile app."
"Using this platform has allowed us to reach and assist our remotely based clients, regardless of their location provided they have an internet connection."
"We like the patching of the window updates in the client's systems. You can automatically do updates with a single click."
"The solution has great workflow and server modules."
 

Cons

"It is sometimes difficult to manage the user interface. It can get very complicated."
"The support of ManageEngine OpManager could improve. We had two issues and the support was not able to solve our issue."
"Support is very bad. They should improve support and customer relationship."
"I would like to see more capabilities and specific profiles built for the manufacturing sector."
"We encounter challenges in monitoring cloud services. I would also appreciate it if there was someone available to walk you through the documentation."
"There needs to be improvements to make the solution capable of supporting more devices, and it would be good to see an option for automatic deployment."
"We would like link monitoring included. At times we need to monitor those specific links closely."
"The solution is a bit difficult to configure."
"Remote Desktop Assistance for Mac endpoints - not having this functionality is a major inconvenience in having to have two systems for clients using this platform."
"Sometimes the speed is a problem. When I've been remote controlling people, from time to time, there were some issues with people in Hong Kong."
"They have good technical support but it's not excellent."
"GUI needs to be improved and the solution lacks a process for monitoring VOIP calls."
"Support needs to be improved because we've sometimes had to wait 24 hours to get a response."
"It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop."
"There are some bugs or glitches."
"However, the solution does not allow you to make a script for just one customer, so it would be great if that is improved."
 

Pricing and Cost Advice

"The solution is highly affordable"
"I rate the tool's pricing an eight out of ten."
"The initial cost is low and the add-ons are reasonable."
"The licensing is on a yearly basis and the pricing is on the cheaper side."
"It is not really expensive; it is nominal licensing."
"The product is not worth the money."
"We had perpetual licenses. The cost was around 36,000 for OPManager, and then you'd have the yearly maintenance fee of 2,000 or 3,000."
"It is reasonably priced."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
8%
Construction Company
8%
Manufacturing Company
7%
Construction Company
11%
Computer Software Company
9%
Comms Service Provider
8%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise15
Large Enterprise27
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for ManageEngine OpManager?
Based on my experience and use case, the setup cost and price of ManageEngine OpManager is good. However, if it were available in both on-premises and cloud versions, it would be more reliable for ...
What needs improvement with ManageEngine OpManager?
ManageEngine OpManager could improve by adding network device control capabilities. The control feature would be more helpful for our operations. Currently, there is no feature for controlling inte...
What is your primary use case for ManageEngine OpManager?
I am using ManageEngine OpManager for network and server reliability. We have multiple locations, so integrating all location devices in ManageEngine OpManager into one single console allows us to ...
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Also Known As

OpManager
No data available
 

Overview

 

Sample Customers

Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC
Dell, Canon, Siemens, Harvard University, Northwestern University
Find out what your peers are saying about ManageEngine OpManager vs. Pulseway and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.