ManageEngine OpManager and Pulseway operate in the network monitoring space. ManageEngine OpManager appears to have an advantage due to its comprehensive network view and automated capabilities.
Features: ManageEngine OpManager features extensive device monitoring, automation, and a user-friendly alert system. It supports network configuration reporting and allows easy threshold settings. Pulseway is known for its mobile app's remote control capabilities and straightforward setup. It provides seamless integration across different systems and simultaneous notifications for various issues.
Room for Improvement: ManageEngine OpManager faces challenges with stability, database issues, and complexities in its latest UI. Users seek better backup and support documentation. Pulseway users wish for a more intuitive user interface, improved technical support responsiveness, faster remote sessions, and enhanced script customization options.
Ease of Deployment and Customer Service: ManageEngine OpManager is primarily on-premises, with feedback suggesting simpler deployment steps. Pulseway offers flexible deployment options, including hybrid and private clouds. ManageEngine's customer support is noted for promptness, though consistency varies. Pulseway receives praise for excellent customer service despite occasional time zone challenges.
Pricing and ROI: ManageEngine OpManager is competitively priced and provides discounts based on monitored nodes. Its efficient monitoring supports a good ROI by reducing admin needs. Pulseway's licensing costs around 1 euro per client monthly, enabling quick ROI through ease of management and reduced outages, making it cost-effective against pricier alternatives.
ManageEngine OpManager is a network, server, and virtualization monitoring software that helps SMEs, large enterprises and service providers manage their data centers and IT infrastructure efficiently and cost effectively. Automated workflows, intelligent alerting engines, configurable discovery rules, and extendable templates enable IT teams to setup a 24x7 monitoring system within hours of installation.
Pulseway is a remote monitoring and management (RMM) platform designed to help MSPs and IT teams manage modern IT networks, reduce downtime, and achieve efficiency through automation, while increasing end-user satisfaction.
Pulseway’s intuitive interface provides real-time actionable detailed information on servers, workstations, and network devices. Using Pulseway’s customizable alerts, you can quickly identify problems, communicate with users, and automatically resolve issues with built-in commands and scripts.
Some of Pulseway’s benefits and features include:
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