


LogMeIn Rescue and MSP360 Connect are competing in the remote support industry. LogMeIn Rescue often has an advantage due to its advanced feature set, whereas MSP360 Connect draws users with its cost-effectiveness and flexible deployment options.
Features: LogMeIn Rescue includes remote troubleshooting, file transfer, and multi-platform support, offering a comprehensive toolkit for technical support. MSP360 Connect focuses on reliability with core remote access functions enhanced by straightforward operation, making it suitable for businesses looking for simple and effective solutions.
Ease of Deployment and Customer Service: LogMeIn Rescue provides a streamlined setup with robust customer service, promoting easy onboarding and assistance. MSP360 Connect leverages cloud-based deployment for flexible installations, although its customer service may require enhancements.
Pricing and ROI: LogMeIn Rescue has a higher initial cost, aiming for long-term ROI through its extensive features. MSP360 Connect offers a lower entry cost, focusing on initial affordability and rapid ROI, appealing to budget-conscious businesses.
| Product | Market Share (%) |
|---|---|
| Microsoft Intune | 9.3% |
| LogMeIn Rescue | 1.9% |
| MSP360 Connect | 0.7% |
| Other | 88.1% |


| Company Size | Count |
|---|---|
| Small Business | 120 |
| Midsize Enterprise | 47 |
| Large Enterprise | 153 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 1 |
| Large Enterprise | 2 |
Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.
Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.
What are the key features of Microsoft Intune?
What benefits should users look for in reviews?
In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.
LogMeIn Rescue delivers unparalleled remote IT support technology that allows enterprises to better manage mobile remote support and remote desktop support helping users across PC, Mac, iOS, Android support and more. Features include remote computer access, mobile app support, and the exciting Rescue Lens interactive video support feature that allows support technicians to see exactly what the end user can see. LogMeIn Rescue is truly on the cutting edge of the remote technical support industry.
MSP360 Connect is a secure remote desktop and management solution designed to streamline IT support and maintenance. With its robust features, it enables efficient collaboration and enhances productivity by allowing remote access and support for clients from anywhere.
MSP360 Connect is built for IT professionals seeking enhanced remote management capabilities. It allows seamless connection to remote desktops, facilitating troubleshooting and support. Its intuitive design ensures quick user adoption, minimizing onboarding time and maximizing support efficiency. The platform also integrates with existing systems to simplify operations without compromising security. By providing a reliable remote access experience, MSP360 Connect supports businesses in delivering timely IT solutions and maintaining system integrity.
What are the key features of MSP360 Connect?MSP360 Connect has found significant adoption in industries such as healthcare and finance, where security and efficiency are critical. IT teams use its secure remote access for timely troubleshooting, ensuring systems remain operational without needing physical presence, which is crucial in environments where time and security are paramount.
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