Kiteworks vs OpenText Content Management comparison

Kiteworks and OpenText are both solutions in the Enterprise Content Management category. Kiteworks is ranked #16 with an average rating of 8.0, while OpenText is ranked #4 with an average rating of 9.0. Kiteworks holds a 1.2% mindshare in ECM, compared to OpenText’s 8.4% mindshare. Additionally, 100% of Kiteworks users are willing to recommend the solution, compared to 96% of OpenText users who would recommend it.

Kiteworks

Read 13 Kiteworks reviews

2,947 Views
383 Comparison Views

100% willing to recommend

OpenText Content Management

Read 22 OpenText Content Management reviews

3,670 Views
3,156 Comparison Views

96% willing to recommend

Kiteworks

OpenText Content Management

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Dec 28, 2025

Kiteworks and OpenText Content Management compete in secure file sharing and enterprise content management. OpenText has an advantage in robust content management features, while Kiteworks is superior at secure file sharing.

Features: Kiteworks offers email encryption, real-time tracking, and advanced secure file sharing with capabilities such as large file transfer support and built-in antivirus. OpenText provides workflow automation, document management, and integration with leading applications like SAP and SharePoint.

Room for Improvement: Kiteworks could enhance its integration with more third-party applications, improve user interface aesthetics, and expand metadata tagging capabilities. OpenText may need to streamline its interface for ease of use, reduce deployment complexity, and increase compatibility with mobile platforms.

Ease of Deployment and Customer Service: Kiteworks focuses on rapid integration with straightforward onboarding and customer-tailored support, reducing setup time. OpenText has a more complex deployment process due to its comprehensive functionality, necessitating longer setup and training, supported by detailed technical assistance.

Pricing and ROI: Kiteworks positions itself as cost-effective with lower initial setup costs, resulting in a quick ROI. OpenText requires a higher initial investment due to its extensive feature set, offering long-term process improvements and justified returns over time.

To learn more, read our detailed Kiteworks vs. OpenText Content Management Report (Updated: January 2026).

Buyer's Guide

Kiteworks vs. OpenText Content Management

January 2026

Download the complete report

Helped 881,082 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Kiteworks

Ranking in Enterprise Content Management

16th

Ranking in Content Collaboration Platforms

13th

Average Rating

8.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Email Security (29th), Managed File Transfer (MFT) (5th), Secure Email Gateway (SEG) (10th)

OpenText Content Management

Ranking in Enterprise Content Management

4th

Ranking in Content Collaboration Platforms

12th

Average Rating

8.0

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Enterprise Content Management category, the mindshare of Kiteworks is 1.2%, up from 1.0% compared to the previous year. The mindshare of OpenText Content Management is 8.4%, down from 11.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management Market Share Distribution
Product	Market Share (%)
OpenText Content Management	8.4%
Kiteworks	1.2%
Other	90.4%

Enterprise Content Management

Featured Reviews

KishoreT-Review

Associate Consultant at a tech consulting company with 10,001+ employees

Streamlined global file sharing with user-friendly interface and self-service capabilities

I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifications, they can understand any disruptions are due to issues with their network or bandwidth rather than the site or Kiteworks. Additionally, I work from offshore India, and I told my client manager to communicate with the Kiteworks forum salesman regarding one feature. I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful.

Read full review

Alejandro Stromer

Director Consulting SAP OpenText en Entelgy at DCL Consultores EIM SL

Has provided deep integration with business applications and supported full content lifecycle management

OpenText Content Management has a feature that is unique in the market, which is the deep integration with leading applications, allowing reflection of the connections between different processes and objects in applications such as SAP, SuccessFactors, or Salesforce, visible inside the document management application. Without connecting to the leading application, for example SAP, you can navigate between all documentation, having a full 360-degree view of all information related to the process. This means that when you create some action regarding an object that has a connected document in the content management system, you can automatically see additional information connected, managed and controlled by the leading application, with automatic reflection in the document management system. This is a unique advantage that OpenText Content Management has, which is not found in the market. Another unique feature is the integration with Office 365, where you can work with different folders or binders in the document management system and connect to Teams in a simple way, making all this information available in the Teams you are working with. Digital Asset Management is a big part of the content management solution within OpenText Content Management, allowing full integration of all documentation, pictures, plans, and technical documentation if you have asset management inside SAP. It connects similarly to other modules of SAP but includes a special feature for asset management from a technical point of view and connects with the engineering department, providing the full life cycle from development through deployment to maintenance. This means you have the full life cycle from the beginning when you define the solution, construct it, and finally transfer it to maintenance to keep all information updated easily, avoiding risks and ensuring access to accurate information at the right moment.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I can identify from which region our users are uploading or downloading files."

"The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange."

"The most valuable feature is the ability to allow end-users to manage their own information and data with minimal administration. That's the best feature from my perspective."

"The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth."

"We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."

"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."

"The top two features are the two-factor authentication, which is pretty good. It's easily understood by the users. And their API is rather robust. We have numerous integrations that work off the API."

"We could see whether the customer with whom we shared a file had downloaded it, which was not available with GitHub."

More Kiteworks pros

"The integration of a document management platform with many other applications, e.g. SAP, SuccessFactors, Salesforce, SharePoint, etc."

"Most of our customers are very fond of the upgraded smart user interface."

"WebReports has a lot of capabilities that offer good opportunities to customize the applications the way we want to."

"The engineering document management system is one of the most valuable features."

"We use Core Share to share documents with external auditors or with vendors, and that prevents them from being able to get into the whole system. It is useful."

"The seamless integration between SAP and OpenText offers a 360-degree view of documents, facilitating a full-text search capability."

"OpenText Extended ECM's most valuable features include permissions and security models. I also like the tool's ability to add metadata and use it to categorize information."

"Simplicity to roll out, features available, customization options."

Cons

"File location could be improved."

"The one feature, which I have also requested directly to Kiteworks, is to have a scheduled upgrade function. Currently, one of my engineers logs in after hours for the upgrade. We're a hospital, and we're 24/7, but the primary users are seven to five. So, we log in the early evening just to push a button to tell it to do the update. It would be nice if that could be very easily scheduled."

"In my experience, their technical support can be a little slow."

"It could be more stable. In the next release, it would be better if it was more stable with improved performance."

"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."

"I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly."

"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."

"It would be nice if Kiteworks could provide a free version of the platform so that it could be used for a certain number of file transfers. We could be charged a fee if we exceeded the number of allotted file transfers."

More Kiteworks cons

"The solution's performance, stability, and consistency could be improved."

"The tool's documentation is not proper and has missing information like steps."

"Initially there can be stability issues due to unknown factors such as usage of the system, quantity of documents ingested, load during peak hours."

"More out-of-the-box automation features should be added to OpenText Extended ECM."

"The annotation tool needs improvement. In other tools, such as Hyland OnBase, you can easily do annotation. You can easily merge documents. You can easily compare documents, whereas with OpenText, it seems to be a challenge."

"When it comes to addressing complex use cases, three or four years ago, we ended up purchasing an additional OpenText product called AppWorks because we started to run into some limitations with the workflow that can be done in Extended ECM. It was a little limiting, so we ended up getting another product."

"A dashboard with information would be nice to see."

"We are looking for new, advanced UI features. Currently, the UI does not look great."

Pricing and Cost Advice

"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."

"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."

"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."

"The price of Kiteworks is reasonable."

"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."

"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."

"The product is pricey."

"The tool's pricing is confusing to the end customer."

"Both Open Text ECM and IBM File share are expensive."

"The licensing is not that complex for the core products, but it becomes more complicated for some additional modules."

"The total cost of the product will vary on the capabilities required"

"OpenText Extended ECM's pricing and licensing are aggressive and confusing for the end customer."

"The pricing is costly. It's costly to integrate with Office 365 and to go back and forth with the sales team."

"It is a little more expensive than our previous solution, but because of the fact that it has become a rallying point for different groups to come under, it might end up paying off better in the long run by not having seven siloed solutions. Even though this one solution is a little pricey, it might eliminate other ones."

More OpenText Content Management pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Enterprise Content Management solutions are best for your needs.

See recommendations

881,082 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Government

13%

Financial Services Firm

11%

Healthcare Company

Comms Service Provider

Government

13%

Manufacturing Company

11%

Financial Services Firm

Energy/Utilities Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Large Enterprise	11

By reviewers
Company Size	Count
Small Business	13
Midsize Enterprise	4
Large Enterprise	11

Questions from the Community

What is Kiteworks?

Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...

See all answers

What needs improvement with Kiteworks?

See all answers

What advice do you have for others considering Kiteworks?

Scalability is impressive. It can be highly available, resilient, and scalable infrastructure. I can confidently give it a nine. It suits any level of organization, whether a small setup with two a...

See all answers

What is your experience regarding pricing and costs for OpenText Content Suite Platform?

OpenText Content Management has changed the licensing concept to one license that includes all features. Although this may make the final license price a little higher in the market, considering al...

See all answers

What needs improvement with OpenText Content Suite Platform?

There are some areas in OpenText Content Management that could be improved, particularly regarding the way you define and extend the solution with different metadata. Another important aspect is th...

See all answers

What is your primary use case for OpenText Content Suite Platform?

We are partners of OpenText Content Management in the area of content management and in another area of SAP solutions, with OpenText Content Management solution related to SAP platforms.

See all answers

Comparisons

Sterling Commerce Connect:Direct vs Kiteworks

Compared 16% of the time

SharePoint vs Kiteworks

Compared 10% of the time

GoAnywhere MFT vs Kiteworks

Compared 8% of the time

Hygraph vs Kiteworks

Compared 6% of the time

FileCloud vs Kiteworks

Compared 6% of the time

More Kiteworks Competitors

SharePoint vs OpenText Content Management

Compared 12% of the time

Alfresco vs OpenText Content Management

Compared 11% of the time

IBM FileNet vs OpenText Content Management

Compared 10% of the time

Hyland OnBase vs OpenText Content Management

Compared 9% of the time

OpenText Documentum Content Management vs OpenText Content Management

Compared 8% of the time

More OpenText Content Management Competitors

Product Reports

Buyer's Guide

Kiteworks

January 2026

Download Kiteworks product report

Buyer's Guide

OpenText Content Management

January 2026

Download OpenText Content Management product report

Also Known As

Accellion

OpenText Content Suite Platform, OpenText Core Share

Overview

Kiteworks empowers organizations to effectively manage risk in every send, share, receive, and save of sensitive content over numerous communications channels: email, file sharing, managed file transfer, APIs, and web forms. The Kiteworks platform unifies, tracks, controls, and secures sensitive content moving within, into, and out of an organization, significantly improving risk management and ensuring regulatory compliance.

Kiteworks

OpenText Content Management offers seamless document storage and advanced search features. Ideal for organizations needing integration with SAP and other applications, it enhances workflows while ensuring security and compliance across multiple platforms.

OpenText Content Management stands out with its advanced integration capabilities, allowing seamless connectivity with SAP and other applications. Its enhanced security and permission systems safeguard information, vital for industries like banking, utilities, and oil & gas. Metadata categorization and customizable workflows aid in managing complex document lifecycles. Although improvements in visibility and integration with external tools are needed, the platform provides powerful collaboration tools, enhancing productivity. Users leverage document retention and WebReports features to ensure compliance. Challenges with support, performance during peak times, and architecture complexity are noted. Automation features and analytics require enhancement, alongside more user-friendly SmartUI and record management functionalities.

What key features define OpenText Content Management?

Powerful Search Functionality: Delivers rapid, accurate search results across content repositories.
Extensive Integration: Seamlessly integrates with SAP and other applications for enhanced workflow management.
Enhanced Security Systems: Advanced security measures and permission systems protect sensitive data.
Metadata for Document Categorization: Organizes documents efficiently with metadata tagging.
Customizable Workflows: Adaptable workflow options cater to diverse organizational needs.
Collaboration Tools: Boosts team productivity through efficient document management and tagging capabilities.
WebReports and Retention: Offers robust reporting and records retention to maintain compliance.

What benefits and ROI can users expect?

Improved Productivity: Streamlined collaboration tools enhance team efficiency.
Regulatory Compliance: Comprehensive retention management ensures adherence to policies.
Enhanced Security: Advanced protective measures secure critical information.
Seamless Integration: Consolidates data flow and operational processes.
Efficient Document Management: Lifecycle management improves organization and retrieval time.

OpenText Content Management is widely utilized in sectors such as banking, utilities, and oil & gas. It is implemented to manage software development projects, engineering documents, and workflow automation. Organizations leverage OpenText Extended ECM for document lifecycle management, post-project archiving, and records retention. Integration with platforms like ServiceNow allows efficient handling of document management across global operations, supporting information governance, tax return compilation, and capital projects.

OpenText

Sample Customers

United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL

ATCO Australia, MSIG Asia, Orica, Salt River Project

Buyer's Guide

Kiteworks vs. OpenText Content Management

January 2026

Free Report: Kiteworks vs. OpenText Content Management

Find out what your peers are saying about Kiteworks vs. OpenText Content Management and other solutions. Updated: January 2026.

DOWNLOAD NOW

881,082 professionals have used our research since 2012.

See our Kiteworks vs. OpenText Content Management report.

See our list of best Enterprise Content Management vendors and best Content Collaboration Platforms vendors.

We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.