Kiteworks vs OpenText Content Management comparison

Why PeerSpot?

Kiteworks and OpenText are both solutions in the Enterprise Content Management category. Kiteworks is ranked #16 with an average rating of 8.0, while OpenText is ranked #8 with an average rating of 9.0. Kiteworks holds a 1.4% mindshare in ECM, compared to OpenText’s 5.5% mindshare. Additionally, 100% of Kiteworks users are willing to recommend the solution, compared to 96% of OpenText users who would recommend it.

Kiteworks

Read 13 Kiteworks reviews

6,246 Views
1,062 Comparison Views

100% willing to recommend

OpenText Content Management

Read 22 OpenText Content Management reviews

6,897 Views
5,449 Comparison Views

96% willing to recommend

Kiteworks

OpenText Content Management

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 29, 2026

Kiteworks and OpenText Content Management are competitors in enterprise content management. Kiteworks offers efficient pricing and support, while OpenText focuses on superior features suitable for large enterprises.

Features: Kiteworks prioritizes secure file sharing with its private content network, offers collaboration tools, and enables compliance with regulatory standards. OpenText Content Management provides extensive enterprise services, robust document management, and strong integration capabilities with platforms like SAP and Salesforce.

Room for Improvement: Kiteworks could enhance its advanced feature set and integration options. It also needs to improve support for larger enterprises. OpenText Content Management might work on simplifying its complex implementation processes, reducing initial costs, and improving its user interface for ease of use.

Ease of Deployment and Customer Service: Kiteworks offers straightforward deployment and responsive customer care, making it efficient for quick setups. OpenText, with its extensive deployment options, can be complex to implement but provides effective customer service, crucial for large-scale rollouts.

Pricing and ROI: Kiteworks is cost-efficient with a lower initial setup cost, ensuring a quicker ROI. OpenText Content Management has higher initial costs, but its advanced features promise a substantial ROI over time by enhancing long-term business value.

To learn more, read our detailed Kiteworks vs. OpenText Content Management Report (Updated: September 2026).

Buyer's Guide

Kiteworks vs. OpenText Content Management

September 2026

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Helped 915,287 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Kiteworks

Ranking in Enterprise Content Management

16th

Ranking in Content Collaboration Platforms

14th

Average Rating

8.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Email Security (27th), Managed File Transfer (MFT) (7th), Secure Email Gateway (SEG) (9th)

OpenText Content Management

Ranking in Enterprise Content Management

8th

Ranking in Content Collaboration Platforms

13th

Average Rating

8.0

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2026, in the Enterprise Content Management category, the mindshare of Kiteworks is 1.4%, up from 1.0% compared to the previous year. The mindshare of OpenText Content Management is 5.5%, down from 9.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management Mindshare Distribution
Product	Mindshare (%)
OpenText Content Management	5.5%
Kiteworks	1.4%
Other	93.1%

Enterprise Content Management

Featured Reviews

KishoreT-Review

Associate Consultant at a tech consulting company with 10,001+ employees

Streamlined global file sharing with user-friendly interface and self-service capabilities

I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifications, they can understand any disruptions are due to issues with their network or bandwidth rather than the site or Kiteworks. Additionally, I work from offshore India, and I told my client manager to communicate with the Kiteworks forum salesman regarding one feature. I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful.

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Alejandro Stromer

Director Consulting SAP OpenText en Entelgy at DCL Consultores EIM SL

Has provided deep integration with business applications and supported full content lifecycle management

OpenText Content Management has a feature that is unique in the market, which is the deep integration with leading applications, allowing reflection of the connections between different processes and objects in applications such as SAP, SuccessFactors, or Salesforce, visible inside the document management application. Without connecting to the leading application, for example SAP, you can navigate between all documentation, having a full 360-degree view of all information related to the process. This means that when you create some action regarding an object that has a connected document in the content management system, you can automatically see additional information connected, managed and controlled by the leading application, with automatic reflection in the document management system. This is a unique advantage that OpenText Content Management has, which is not found in the market. Another unique feature is the integration with Office 365, where you can work with different folders or binders in the document management system and connect to Teams in a simple way, making all this information available in the Teams you are working with. Digital Asset Management is a big part of the content management solution within OpenText Content Management, allowing full integration of all documentation, pictures, plans, and technical documentation if you have asset management inside SAP. It connects similarly to other modules of SAP but includes a special feature for asset management from a technical point of view and connects with the engineering department, providing the full life cycle from development through deployment to maintenance. This means you have the full life cycle from the beginning when you define the solution, construct it, and finally transfer it to maintenance to keep all information updated easily, avoiding risks and ensuring access to accurate information at the right moment.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most useful feature of this solution is to share files with external parties and we can use this functionality to share files internally too."

"The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth."

"The solution can be used remotely, including from mobiles, and it's easy to upload and share files."

"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."

"We could see whether the customer with whom we shared a file had downloaded it, which was not available with GitHub."

"I can identify from which region our users are uploading or downloading files."

"The benefits that Kiteworks has provided to its customers in terms of data sovereignty."

"The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange."

More Kiteworks pros

"Being able to search is valuable. Its search is pretty powerful. We are able to search for specific text, and it points us to the document that has that text. That is pretty powerful."

"The version controls and the business workspace part integrate well with SAP and OpenText, providing granular level control over who accesses the workspace."

"The seamless integration between SAP and OpenText offers a 360-degree view of documents, facilitating a full-text search capability."

"The ability to add metadata and use that to categorize information is a valuable feature of OpenText Extended ECM."

"No, Content Server is highly scalable, both horizontally and vertically."

"The integration of a document management platform with many other applications, e.g. SAP, SuccessFactors, Salesforce, SharePoint, etc."

"We can configure the solution with any industry's products per customer requirements."

"The solution's automatic document numbering, state management, and process flow are very useful features to go through the full cycle of the document."

Cons

"I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful."

"It would be nice if Kiteworks could provide a free version of the platform so that it could be used for a certain number of file transfers. We could be charged a fee if we exceeded the number of allotted file transfers."

"In my experience, their technical support can be a little slow."

"File location could be improved."

"There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement."

"We mainly had stability issues with kiteworks, where we were pushing the limits of its capability."

"It could be more stable. In the next release, it would be better if it was more stable with improved performance."

"I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly."

More Kiteworks cons

"The tool's documentation is not proper and has missing information like steps."

"More out-of-the-box automation features should be added to OpenText Extended ECM."

"The annotation tool needs improvement. In other tools, such as Hyland OnBase, you can easily do annotation. You can easily merge documents. You can easily compare documents, whereas with OpenText, it seems to be a challenge."

"A few years ago, it would have rated as a ten, but there was a shift to a new support platform that led to significant issues."

"Initially there can be stability issues due to unknown factors such as usage of the system, quantity of documents ingested, load during peak hours."

"User interface needs improvement (at least in the version we are using, desktop client)."

"We had some issues with scalability in the production. So, I would rate it a five out of ten."

"The response time is not effective, and the staff lacks adequate knowledge."

Pricing and Cost Advice

"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."

"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."

"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."

"The price of Kiteworks is reasonable."

"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."

"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."

"OpenText Extended ECM is an expensive solution."

"It is a little more expensive than our previous solution, but because of the fact that it has become a rallying point for different groups to come under, it might end up paying off better in the long run by not having seven siloed solutions. Even though this one solution is a little pricey, it might eliminate other ones."

"The product is pricey."

"The solution is expensive."

"The pricing is costly. It's costly to integrate with Office 365 and to go back and forth with the sales team."

"The tool's pricing is confusing to the end customer."

"The total cost of the product will vary on the capabilities required"

"OpenText Extended ECM's pricing and licensing are aggressive and confusing for the end customer."

More OpenText Content Management pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Comms Service Provider

11%

Government

10%

Manufacturing Company

Financial Services Firm

12%

Manufacturing Company

10%

Government

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Large Enterprise	11

By reviewers
Company Size	Count
Small Business	13
Midsize Enterprise	4
Large Enterprise	11

Questions from the Community

What is Kiteworks?

Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...

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What needs improvement with Kiteworks?

See all answers

What advice do you have for others considering Kiteworks?

Scalability is impressive. It can be highly available, resilient, and scalable infrastructure. I can confidently give it a nine. It suits any level of organization, whether a small setup with two a...

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What is your experience regarding pricing and costs for OpenText Content Suite Platform?

OpenText Content Management has changed the licensing concept to one license that includes all features. Although this may make the final license price a little higher in the market, considering al...

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What needs improvement with OpenText Content Suite Platform?

There are some areas in OpenText Content Management that could be improved, particularly regarding the way you define and extend the solution with different metadata. Another important aspect is th...

See all answers

What is your primary use case for OpenText Content Suite Platform?

We are partners of OpenText Content Management in the area of content management and in another area of SAP solutions, with OpenText Content Management solution related to SAP platforms.

See all answers

Comparisons

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Compared 6% of the time

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Compared 5% of the time

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Hygraph vs Kiteworks

Compared 5% of the time

Seclore Email Encryption vs Kiteworks

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SharePoint vs OpenText Content Management

Compared 10% of the time

Alfresco vs OpenText Content Management

Compared 9% of the time

IBM FileNet vs OpenText Content Management

Compared 7% of the time

Hyland OnBase vs OpenText Content Management

Compared 7% of the time

OpenText Documentum Content Management vs OpenText Content Management

Compared 6% of the time

More OpenText Content Management Competitors

Product Reports

Buyer's Guide

Kiteworks

September 2026

Download Kiteworks product report

Buyer's Guide

OpenText Content Management

September 2026

Download OpenText Content Management product report

Also Known As

Accellion

OpenText Content Suite Platform, OpenText Core Share

Overview

Kiteworks provides secure enterprise file sharing with mobile access and collaboration tools, supporting up to 100 GB transfers. It ensures data safety with encryption and offers a smooth interface for independent data management.

Kiteworks is tailored for effective large-scale data transfers using SFTP, email, and web. It supports two-factor authentication, antivirus scanning, and seamless integration with SSO to minimize administrative tasks. Users benefit from a centralized platform that offers visibility and control over data exchanges, receiving activity notifications and managing encryption keys independently. Despite its strengths, technical support and interface stability need improvement, along with the introduction of automated LDAP syncing and expanded knowledge resources.

What features make Kiteworks stand out?

Mobile Access: Facilitates secure data handling on-the-go.
Enterprise File Sharing: Enables large file transfers with up to 100 GB limit.
Collaboration Tools: Streamlines team efforts and file sharing.
Enhanced Security: Includes two-factor authentication and antivirus scanning.
SSO Integration: Reduces administrative tasks for efficient user management.

What ROI benefits should users seek in reviews?

Data Security: High level of encryption ensures sensitive data protection.
Efficient Management: Independent data handling and activity alerts improve workflow.
Administrative Ease: SSO and centralized logs simplify oversight and reduce complexity.

Organizations in sectors like healthcare and finance utilize Kiteworks to securely share and transfer sensitive data, from medical records to credit card information, ensuring compliance and data integrity. Industries benefit from its automated data transfer and secure communication capabilities, critical for operations ranging from air quality monitoring to banking transactions.

Kiteworks

OpenText Content Management offers seamless document storage and advanced search features. Ideal for organizations needing integration with SAP and other applications, it enhances workflows while ensuring security and compliance across multiple platforms.

OpenText Content Management stands out with its advanced integration capabilities, allowing seamless connectivity with SAP and other applications. Its enhanced security and permission systems safeguard information, vital for industries like banking, utilities, and oil & gas. Metadata categorization and customizable workflows aid in managing complex document lifecycles. Although improvements in visibility and integration with external tools are needed, the platform provides powerful collaboration tools, enhancing productivity. Users leverage document retention and WebReports features to ensure compliance. Challenges with support, performance during peak times, and architecture complexity are noted. Automation features and analytics require enhancement, alongside more user-friendly SmartUI and record management functionalities.

What key features define OpenText Content Management?

Powerful Search Functionality: Delivers rapid, accurate search results across content repositories.
Extensive Integration: Seamlessly integrates with SAP and other applications for enhanced workflow management.
Enhanced Security Systems: Advanced security measures and permission systems protect sensitive data.
Metadata for Document Categorization: Organizes documents efficiently with metadata tagging.
Customizable Workflows: Adaptable workflow options cater to diverse organizational needs.
Collaboration Tools: Boosts team productivity through efficient document management and tagging capabilities.
WebReports and Retention: Offers robust reporting and records retention to maintain compliance.

What benefits and ROI can users expect?

Improved Productivity: Streamlined collaboration tools enhance team efficiency.
Regulatory Compliance: Comprehensive retention management ensures adherence to policies.
Enhanced Security: Advanced protective measures secure critical information.
Seamless Integration: Consolidates data flow and operational processes.
Efficient Document Management: Lifecycle management improves organization and retrieval time.

OpenText Content Management is widely utilized in sectors such as banking, utilities, and oil & gas. It is implemented to manage software development projects, engineering documents, and workflow automation. Organizations leverage OpenText Extended ECM for document lifecycle management, post-project archiving, and records retention. Integration with platforms like ServiceNow allows efficient handling of document management across global operations, supporting information governance, tax return compilation, and capital projects.

OpenText

Sample Customers

United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL

ATCO Australia, MSIG Asia, Orica, Salt River Project

Buyer's Guide

Kiteworks vs. OpenText Content Management

September 2026

Free Report: Kiteworks vs. OpenText Content Management

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