

OpenText 360 for SharePoint and KiSSFLOW are contenders in document management and workflow automation. OpenText 360 has the upper hand due to its performance and security features, whereas KiSSFLOW is favored for its flexibility and ease of use.
Features: OpenText 360 is noted for document management capabilities, integration with Microsoft Teams, and robust features for document retention and sharing. KiSSFLOW offers ease of use, drag-and-drop customization, and effective process automation.
Room for Improvement: OpenText 360 could improve user experience by addressing integration complexity and service outages. KiSSFLOW should enhance its integration capabilities, UI customization, and interoperability with other tools.
Ease of Deployment and Customer Service: OpenText 360 offers varied deployment options and well-regarded technical support, albeit with some delays for high-level queries. KiSSFLOW is praised for straightforward deployment and responsive service but needs more flexibility in support policies.
Pricing and ROI: Both platforms have complex pricing. OpenText 360, though more expensive, offers significant ROI through Office 365 integration. KiSSFLOW's subscription model is cost-effective but perceived as pricey by some, yet offers considerable ROI through customization and process efficiency.
The return on investment provided by OpenText 360 for SharePoint is excellent, and that is why we are continuing this team for the past 3 years.
It eliminates the challenges associated with handling files on local servers and allows efficient document management.
They are very rigid on their policies and terms.
I have not directly contacted vendor support but use forums for any queries or issues while utilizing OpenText 360 for SharePoint.
If it were possible to merge everything and bring all information from multiple teams (Cognos, ClickView, AWS) into SharePoint as a centralized place, it would be really helpful.
The GUI should be improved for better user experience.
If someone is creating an Azure virtual machine, even after their license expires, there should be some kind of backup with the Microsoft team so that it can be revived.
Pricing is very affordable as it is part of the Office 365 suite, costing around five dollars per user.
In terms of pricing, OpenText 360 for SharePoint is more expensive than Microsoft.
As an enterprise organization, we have enterprise service level agreements with customers and Microsoft partners, where organizations receive yearly discounts.
OpenText 360 for SharePoint significantly saves time for users by streamlining the tasks of handling, searching, and maintaining documents compared to traditional file servers.
The metadata can be retrieved from the SharePoint list, and those libraries and metadata serve as a very effective way that I am utilizing SharePoint, apart from just storing documents.
It offers automation capabilities with Power Automate, enabling automation of invoicing with API support from SAP.
| Product | Mindshare (%) |
|---|---|
| OpenText 360 for SharePoint | 1.2% |
| KiSSFLOW | 1.2% |
| Other | 97.6% |

| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 3 |
| Large Enterprise | 6 |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 3 |
| Large Enterprise | 9 |
KiSSFLOW empowers organizations with a no-code platform for automating workflows and managing processes, providing robust integrations and ease of use to enhance individual and team productivity.
KiSSFLOW offers a comprehensive platform for process customization and automation with seamless virtual approvals, agile concept boards, and easy integration options. It supports rapid process modification and connects with applications like Google Drive, DocuSign, and Salesforce. Despite needing better integration with third-party tools and PDF functionalities, KiSSFLOW remains a valuable tool for standardizing business operations, managing HR tasks, and transitioning from paper to digital forms. The platform is widely used in HR, finance, and project management across education, sales, and nonprofit sectors, improving workflows and reducing administrative tasks.
What are KiSSFLOW's most important features?In industries like ed-tech and NGOs, KiSSFLOW significantly aids in streamlining operations by automating workflows, managing projects, and tracking approvals for finance and purchasing. Its flexibility and ease of use encourage adoption across different fields, enhancing overall operational efficiency.
OpenText 360 for SharePoint enhances collaboration and document management by offering seamless integration with Microsoft Teams, strong file compatibility, and customizable workflows, supporting real-time access and automation.
OpenText 360 for SharePoint provides an efficient platform for document management and workflow automation through features like metadata retrieval and version control. It offers integration with Microsoft Teams and SAP APIs, enhancing collaboration across industries. While users face challenges with licensing complexity and Office 365 integration, OpenText 360 plays a critical role in digitalizing documents and managing workflows. Despite its strong capabilities, improvements in pricing flexibility and support services are needed to elevate user experience.
What are the key features of OpenText 360 for SharePoint?In industries like legal and utilities, OpenText 360 for SharePoint is implemented for its document management capabilities. It integrates with tools like Microsoft Teams to enable efficient workflows and digitalization processes, supporting enterprise document indexing and advanced search functions across sectors.
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