Symantec Endpoint Security and Kaspersky Endpoint Detection and Response Optimum are two leading endpoint security solutions. While Kaspersky offers comprehensive features, Symantec outperforms in support, deployment ease, and pricing.
Features: Symantec Endpoint Security offers strong threat detection and response capabilities, seamless integration, and solid data protection. Kaspersky Endpoint Detection and Response Optimum includes advanced malware detection, automated investigation tools, and comprehensive threat hunting tools.
Room for Improvement: Symantec Endpoint Security needs better integration with other security tools, optimized performance, and enhanced reporting features. Kaspersky Endpoint Detection and Response Optimum requires improved reporting capabilities, faster support response times, and a more intuitive user interface.
Ease of Deployment and Customer Service: Symantec Endpoint Security is recognized for its straightforward deployment process and responsive customer service. Kaspersky receives mixed reviews for deployment but earns high praise for its detailed implementation guidance and support materials.
Pricing and ROI: Symantec Endpoint Security is cost-effective with good ROI. Kaspersky Endpoint Detection and Response Optimum has higher upfront costs but delivers strong ROI over time due to its advanced features and comprehensive capabilities.
I have observed value for money from Kaspersky Endpoint Detection and Response Optimum.
Symantec Endpoint Security filled gaps in our toolset, particularly with the ability to control network firewall on hosts remotely, which was greatly appreciated.
We usually solve issues ourselves due to our experience, as paid support is not used.
I rate the technical support between seven and eight out of ten for Kaspersky.
In some cases, it rates as high as ten out of ten, while in others, it can be as low as eight.
There is no support in the German language, which is a problem for many public tenders.
It is very easy for me to scale.
Currently, I find it good and easily scalable.
Kaspersky Endpoint Detection and Response Optimum is scalable for my environment.
Symantec Endpoint Security is quite scalable, and it is very important for large clients.
The solution is highly stable, scoring more than nine in terms of protection.
Kaspersky Endpoint Detection and Response Optimum is stable.
I have encountered issues where I had to uninstall and reinstall the product on end users' computers to view the logs again.
The uninstallation needs better handling, specifically with automatic license deletions.
To increase the benefits of the product, Managed Detection and Response (MDR) service from Kaspersky should be included.
Occasionally, I encounter connection problems, and the signal is not very good.
It is cumbersome to use, particularly in handling firewall management.
Device management is not very good and I am not enabling it in my organization due to security reasons.
I would like to see improvements in the scanning part of the solution, specifically to enhance the CPU and hard disk usage during scanning and updates to prevent disruption during work hours.
Kaspersky is very cheap compared to solutions like CrowdStrike or other vendors.
Kaspersky Endpoint Detection and Response Optimum is reasonably priced for the market.
The value from Kaspersky is very good, especially since we recently got a special deal.
It seems to be half the cost or more affordable than other solutions.
I rate the pricing, setup cost, and licensing around nine out of ten.
Symantec Endpoint Protection and Symantec Endpoint Security Enterprise are quite affordable, with Symantec Endpoint Security Complete costing about four times the Endpoint Protection price, still comparable to other EDR products.
It fulfills security and protection requirements against newly discovered malware, especially ransomware attacks.
Threat Response Automation in Kaspersky Endpoint Detection and Response Optimum is quite effective for enhancing security.
The automated response feature is particularly useful, quarantining threats based on their severity.
One important feature is the EDR function, necessary for many public customers due to upcoming laws in Germany, which is available through Symantec Endpoint Security Complete.
The incident response capabilities allow me to resolve authentication and support issues promptly, ensuring the system operates without downtime.
A valuable feature of Symantec Endpoint Security is the ability to remotely isolate a computer from the network if it's compromised, either physically or digitally.
Kaspersky Endpoint Detection and Response (EDR) Optimum delivers straightforward defense-in-depth against complex and advanced threats with no additional overheads. Use automated and 'single-click' responses so you can ensure every last piece of the threat is rooted out of your system.
Symantec Endpoint Security is a robust and reliable product that provides complete protection against viruses, malware, Trojans, and malicious files. It offers application and device control, ease of use in deploying and updating, a central control console, stability, scalability, auto-discovery capabilities, patch management, endpoint detection and response capabilities, intrusion detection module.
The Symantec Global Intelligence Network (GIN) provides threat intelligence and detection across endpoints, email, and web traffic. It has helped organizations reduce downtime, increase productivity, and improve security posture. Symantec Endpoint Security is easy to use, has a flexible administration, and offers more value than expected.
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