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ESET Endpoint Protection Platform vs Kaspersky Endpoint Detection and Response Optimum comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
ESET Endpoint Protection Platform offers high ROI through efficient security on existing hardware, enhancing value and brand trust.
Sentiment score
6.0
Kaspersky Endpoint offers significant financial benefits, supports security, and is consistently valued for its effectiveness and competitive pricing.
I saw the return on investment with ESET Endpoint Protection Platform within months.
I have observed value for money from Kaspersky Endpoint Detection and Response Optimum.
 

Customer Service

Sentiment score
7.0
ESET's customer support receives mixed reviews, praised for responsiveness yet criticized for regional inconsistencies and urgent support needs.
Sentiment score
7.0
Kaspersky's support is praised for timely, knowledgeable assistance, language options, and outperforming competitors like Sophos and Fortinet.
Normally, I cannot give a ten for support of all brands, as it is not always possible to get full support from companies.
We usually solve issues ourselves due to our experience, as paid support is not used.
I rate the technical support between seven and eight out of ten for Kaspersky.
 

Scalability Issues

Sentiment score
7.2
ESET Endpoint Protection is highly regarded for scalability, with flexible licensing and easy expansion for various organization sizes.
Sentiment score
8.4
Kaspersky Endpoint Detection and Response Optimum is praised for scalability and adaptability, though additional integration or licensing may be needed.
Their support is phenomenal, offering quick assistance.
In terms of scalability, I can rate it eight or nine out of ten.
It is very easy for me to scale.
Currently, I find it good and easily scalable.
Kaspersky Endpoint Detection and Response Optimum is scalable for my environment.
 

Stability Issues

Sentiment score
8.2
ESET Endpoint Protection is stable and reliable, though installation can be challenging; user satisfaction remains high.
Sentiment score
8.7
Kaspersky Endpoint Detection and Response Optimum is stable, reliable, and recommended by users with occasional disconnection concerns.
In terms of stability, I can rate it at nine out of ten.
The solution is highly stable, scoring more than nine in terms of protection.
Kaspersky Endpoint Detection and Response Optimum is stable.
 

Room For Improvement

ESET needs improved automation, interface, EDR intelligence, integration, scalability, performance, support, documentation, compatibility, licensing, and AI features.
Kaspersky Endpoint Detection needs better integration, scalability, ease of use, and other enhancements for improved security and user satisfaction.
A lightweight version of ESET might be beneficial as many of our clients have older CPUs and RAM.
Extensive APIs to easily integrate our own systems with the platform for user configuration via their company portal.
ESET Endpoint Protection Platform sometimes makes the computer run slower and takes backup, which affects system performance.
The uninstallation needs better handling, specifically with automatic license deletions.
To increase the benefits of the product, Managed Detection and Response (MDR) service from Kaspersky should be included.
Occasionally, I encounter connection problems, and the signal is not very good.
 

Setup Cost

ESET Endpoint Protection is competitively priced, valued by small businesses, though some find it slightly high compared to competitors.
Kaspersky Endpoint Detection pricing is economical, praised for value against competitors, despite possible extra costs for additional modules.
The pricing of ESET Endpoint Protection Platform is a bit high compared to other competitors.
I would rate ESET Endpoint Protection Platform a five for pricing on a scale from 1 to 10, where 1 is cheap and 10 is expensive.
Kaspersky is very cheap compared to solutions like CrowdStrike or other vendors.
Kaspersky Endpoint Detection and Response Optimum is reasonably priced for the market.
The value from Kaspersky is very good, especially since we recently got a special deal.
 

Valuable Features

ESET Endpoint Protection Platform offers lightweight, comprehensive malware protection with advanced features, intuitive management, and minimal system impact.
Kaspersky Endpoint Detection and Response Optimum provides advanced security features like real-time updates, remote monitoring, and centralized threat management.
Machine learning, especially through live detection, detects threats that are blocked based on reputation or sandbox detection.
The best feature of ESET Endpoint Protection Platform is that I get all the details about which user is using it, how much time they spend on websites, and all related information.
The primary purpose is to protect computers from viruses and ransomware.
It fulfills security and protection requirements against newly discovered malware, especially ransomware attacks.
Threat Response Automation in Kaspersky Endpoint Detection and Response Optimum is quite effective for enhancing security.
The automated response feature is particularly useful, quarantining threats based on their severity.
 

Categories and Ranking

ESET Endpoint Protection Pl...
Ranking in Endpoint Protection Platform (EPP)
18th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
102
Ranking in other categories
Advanced Threat Protection (ATP) (15th), Anti-Malware Tools (8th)
Kaspersky Endpoint Detectio...
Ranking in Endpoint Protection Platform (EPP)
33rd
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
23
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of ESET Endpoint Protection Platform is 3.0%, down from 3.6% compared to the previous year. The mindshare of Kaspersky Endpoint Detection and Response Optimum is 0.9%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Tarkan GU - PeerSpot reviewer
Protects against threats and helps with ransomeware but needs optimization for lower resource usage
We are using ESET products for our clients, especially for entry-level protection tools. The demand for these tools is primarily coming from our clients, and we sometimes propose them to our clients as well We install the product in a standard way as a product. The primary purpose is to protect…
Rizki Arya Indracahya - PeerSpot reviewer
Efficient integration and log monitoring enhances security operations
The central management needs improvement. The ease of use for updating and managing through the web console is difficult and lacks features. Integration with Mobile Device Management ( /categories/mobile-device-management-mdm ) is not good, and controlling client update times can become problematic. If there is a network issue during an update, it can create junk files on the system, filling up disk space.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
13%
Financial Services Firm
8%
Government
6%
Computer Software Company
16%
Financial Services Firm
10%
Manufacturing Company
8%
Educational Organization
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ESET Endpoint Security?
ESET Endpoint Security’s most valuable feature is the management console.
What is your experience regarding pricing and costs for ESET Endpoint Security?
I rate the product’s pricing a three out of ten. It is neither cheap nor expensive for our clients. We use the free version, and there are no additional costs involved.
What needs improvement with ESET Endpoint Security?
The product’s AI implementation feature could be better for learning user behavior. There could be a feature to detect unsecured devices in the network similar to its older version. We need additio...
What do you like most about Kaspersky Endpoint Detection and Response Optimum?
The product's most valuable feature is the flexibility of installation with the console and a simple administration strategy.
What is your experience regarding pricing and costs for Kaspersky Endpoint Detection and Response Optimum?
Kaspersky Endpoint Detection and Response Optimum is reasonably priced for the market. I do not know the exact cost of the license per endpoint or annually.
What needs improvement with Kaspersky Endpoint Detection and Response Optimum?
For improvement, I recommend automating the deletion of licenses when uninstalling Kaspersky Endpoint Detection and Response Optimum. The product could be improved by resolving the problem with uni...
 

Also Known As

Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
No data available
 

Overview

 

Sample Customers

ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
Information Not Available
Find out what your peers are saying about ESET Endpoint Protection Platform vs. Kaspersky Endpoint Detection and Response Optimum and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.