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Kaspersky Endpoint Detection and Response Optimum OverviewUNIXBusinessApplication

What is Kaspersky Endpoint Detection and Response Optimum?

Kaspersky Endpoint Detection and Response (EDR) Optimum delivers straightforward defense-in-depth against complex and advanced threats with no additional overheads. Use automated and 'single-click' responses so you can ensure every last piece of the threat is rooted out of your system.

Buyer's Guide

Download the Endpoint Protection for Business (EPP) Buyer's Guide including reviews and more. Updated: January 2022

Kaspersky Endpoint Detection and Response Optimum Video

Kaspersky Endpoint Detection and Response Optimum Reviews

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General manager at DotCom, Lda.
Real User
Top 10
It's constantly updated and can respond to any threat nearly in real-time

What is our primary use case?

We use Kaspersky EDR to protect laptops, desktops, and servers in service environments, like data centers. That's the primary use case.

What is most valuable?

Kaspersky EDR is constantly updated and can respond to any threat nearly in real-time. They work hard to produce all the updates on time. 

What needs improvement?

I want Kaspersky to extend its products to internet protection. For example, I would like them to develop a firewall integrated with EDR.

For how long have I used the solution?

I've been using Kaspersky EDR for about 10 years.

What do I think about the stability of the solution?

Kaspersky EDR is highly stable.

What do I think about the scalability of the solution?

Kaspersky EDR can scale easily. They've improved a…

What is our primary use case?

We use Kaspersky EDR to protect laptops, desktops, and servers in service environments, like data centers. That's the primary use case.

What is most valuable?

Kaspersky EDR is constantly updated and can respond to any threat nearly in real-time. They work hard to produce all the updates on time. 

What needs improvement?

I want Kaspersky to extend its products to internet protection. For example, I would like them to develop a firewall integrated with EDR.

For how long have I used the solution?

I've been using Kaspersky EDR for about 10 years.

What do I think about the stability of the solution?

Kaspersky EDR is highly stable.

What do I think about the scalability of the solution?

Kaspersky EDR can scale easily. They've improved a lot in the last few years. In the beginning, it was more difficult, but now it's no problem to scale the product. We have about 100 client companies with more than 500 users each. 

How are customer service and support?

Kaspersky's support is quite good. They have a lot of years of experience doing this.

How was the initial setup?

Kaspersky's setup isn't complex, but it's not straightforward either. I would say it's in the middle. It takes specialized knowledge to implement Kaspersky, but it's not complicated. Full deployment takes about five business days, so it's about one workweek to set up all environments and be ready for a production environment. Two technicians are enough to deploy and manage the solution. 

What about the implementation team?

We do everything with our in-house team. In some rare cases, we have contacted Kaspersky. In the 2020 implementation, I think we had only opened one ticket with Kaspersky. 

What was our ROI?

My return is about 30 percent of the total volume of the business. If I'm selling something like $100,000, I can see a profit of $10,000.

What's my experience with pricing, setup cost, and licensing?

There's a standard annual license for the core Kaspersky EDR solution and an extra fee for modules. It depends on what the client wants to achieve.

What other advice do I have?

I rate Kaspersky EDR eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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