Try our new research platform with insights from 80,000+ expert users

Kaspersky Endpoint Detection and Response Optimum vs Symantec Endpoint Security Complete comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
3.5
Users experienced a 30% return with Kaspersky EDR Optimum, valuing enhanced security and favorable pricing despite measurement challenges.
Sentiment score
2.6
Symantec Endpoint Security Complete's ROI is rated highly by some, yet high costs make benefits assessment challenging for others.
I have observed value for money from Kaspersky Endpoint Detection and Response Optimum.
 

Customer Service

Sentiment score
5.1
Kaspersky support is generally good with multilingual assistance, but response times vary, with users often using other support sources.
Sentiment score
3.3
Symantec Endpoint Security Complete receives mixed feedback, with praise for efficiency but concerns about response times and support consistency.
Compared to other solution providers, the responses are not very clear when we need support.
We usually solve issues ourselves due to our experience, as paid support is not used.
I rate the technical support between seven and eight out of ten for Kaspersky.
I don't know the current situation with Broadcom, however, it was good when I was involved.
 

Scalability Issues

Sentiment score
7.9
Kaspersky Endpoint Detection and Response Optimum is praised for scalability, efficient integration, and straightforward licensing adjustments despite minor speed issues.
Sentiment score
6.4
Symantec Endpoint Security Complete displays strong scalability, though opinions vary on license challenges and support in different environments.
The technical deployment is easy, but when we have a large number of computers, it becomes slow.
Kaspersky Endpoint Detection and Response Optimum is scalable for my environment.
Currently, I find it good and easily scalable.
 

Stability Issues

Sentiment score
7.8
Kaspersky Endpoint Detection is praised for stability and reliability, though concerns exist about zero-day attack vulnerabilities.
Sentiment score
8.0
Symantec Endpoint Security Complete is reliable and stable, though new releases may introduce bugs, earning high user satisfaction.
The solution is highly stable, scoring more than nine in terms of protection.
Kaspersky Endpoint Detection and Response Optimum is stable.
Mac OS upgrades would break them before new versions were available.
 

Room For Improvement

Kaspersky EDR Optimum needs better internet protection, UI, integration, scalability, pricing, support, and simplified installation for improved user experience.
Symantec Endpoint Security Complete requires enhancements in installation, interface, mobility, security features, support, scalability, pricing, and integration.
In general, the main area for improvement is UI.
SonicWall can integrate with other products such as Sophos, SentinelOne, and several others, but not with Kaspersky.
To increase the benefits of the product, Managed Detection and Response (MDR) service from Kaspersky should be included.
The mobile device management was not unified with the other endpoint management, creating structural issues.
They could improve the user interface.
 

Setup Cost

Kaspersky EDR Optimum offers cost-effective, subscription-based licensing, appealing to budget-conscious companies, praised for quality and threat intelligence.
Symantec Endpoint Security Complete pricing varies, seen as cost-effective by some but expensive due to features and complex renewals.
Kaspersky is very cheap compared to solutions like CrowdStrike or other vendors.
The value from Kaspersky is very good, especially since we recently got a special deal.
Kaspersky Endpoint Detection and Response Optimum is reasonably priced for the market.
 

Valuable Features

Kaspersky Endpoint Detection and Response Optimum offers comprehensive automated threat response, malware detection, and seamless SIEM integration for enhanced security management.
Symantec Endpoint Security Complete delivers advanced protection and governance with features like threat hunting, sandboxing, and customizable performance.
Threat Response Automation in Kaspersky Endpoint Detection and Response Optimum is quite effective for enhancing security.
It fulfills security and protection requirements against newly discovered malware, especially ransomware attacks.
In the past month, we encountered an unknown type of malware, but the behavior was sufficient for Kaspersky to isolate the network based on this behavior, which proved very efficient.
I have both the antivirus and EDR features constantly, allowing my team's customers to conduct detailed analyses of where attacks have occurred or if any malicious files are present, which devices or files have been targeted.
Fortinet Endpoint Protection provides more features compared to other solutions.
 

Categories and Ranking

Kaspersky Endpoint Detectio...
Ranking in Endpoint Protection Platform (EPP)
34th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
25
Ranking in other categories
No ranking in other categories
Symantec Endpoint Security ...
Ranking in Endpoint Protection Platform (EPP)
33rd
Average Rating
8.2
Reviews Sentiment
6.0
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Kaspersky Endpoint Detection and Response Optimum is 0.9%, up from 0.6% compared to the previous year. The mindshare of Symantec Endpoint Security Complete is 0.6%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Symantec Endpoint Security Complete0.6%
Kaspersky Endpoint Detection and Response Optimum0.9%
Other98.5%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Rizki Arya Indracahya - PeerSpot reviewer
Efficient integration and log monitoring enhances security operations
The central management needs improvement. The ease of use for updating and managing through the web console is difficult and lacks features. Integration with Mobile Device Management is not good, and controlling client update times can become problematic. If there is a network issue during an update, it can create junk files on the system, filling up disk space.
PetriRajama - PeerSpot reviewer
Has provided strong security foundations but struggles with integration and ongoing compatibility issues
It had its problems. They were rebuilding it while having the old functionality and new functionality layered on top of each other. They were migrating the functionalities to the new solution, which caused significant problems. The mobile device management was not unified with the other endpoint management, creating structural issues.
report
Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
867,370 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
9%
Educational Organization
8%
Computer Software Company
17%
Manufacturing Company
13%
Financial Services Firm
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise6
Large Enterprise6
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise6
 

Questions from the Community

What do you like most about Kaspersky Endpoint Detection and Response Optimum?
The product's most valuable feature is the flexibility of installation with the console and a simple administration strategy.
What is your experience regarding pricing and costs for Kaspersky Endpoint Detection and Response Optimum?
Kaspersky Endpoint Detection and Response Optimum is reasonably priced for the market. I do not know the exact cost of the license per endpoint or annually.
What needs improvement with Kaspersky Endpoint Detection and Response Optimum?
The reporting system is good, but it can be quite tricky for customers to get the reports. Unfortunately, Kaspersky UI is something they need to work upon. It's not as simplistic or user-friendly a...
What do you like most about Symantec Endpoint Security Complete?
The solution prevents any damage from viruses and provides risk mitigation for virus threats.
What is your experience regarding pricing and costs for Symantec Endpoint Security Complete?
Symantec Endpoint Security Full/Complete license is not expensive and advise using the full feature.
What needs improvement with Symantec Endpoint Security Complete?
They could improve the user interface. Currently, everything is pretty good, however, when it comes to the Maniac and Protection, there could be enhancements.
 

Overview

Find out what your peers are saying about Kaspersky Endpoint Detection and Response Optimum vs. Symantec Endpoint Security Complete and other solutions. Updated: September 2025.
867,370 professionals have used our research since 2012.