We performed a comparison between JumpCloud and One Identity Password Manager based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Password Managers solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."As a cloud-based directory, JumpCloud allows me to integrate nearly every system I have come across that supports SAML 2.0. That's a specific technology that allows different services to integrate for user authentication and identification purposes. That means that with JumpCloud, I can then have one single password. Single sign-on for a particular user that works with VPN, radius authentication for WiFi, logging into Office 365, and their email. Their individual computers use that same password. It's extensible which allows us to tie in customers' security systems. We don't have to provision a new user, 12 different places with 12 different passwords. I only have to create them once and assign them privileges."
"After deploying to the cloud, we had remote device management on all of our corporate laptops."
"Some of the most valuable features of Jumpcloud have been the use of the policies. They have been very helpful. There are modules in there for policies where you can create your own which indirectly are GPOs similar to what you have for Microsoft environments, however, they are only doing registry changes. They are very powerful and useful. Additionally, having your directory and SSO in one spot is another thing that they provide in application management. Adding, removing, and updating applications are in one place for desktop administration."
"The product enables device management."
"The most valuable feature of JumpCloud, it provides a convenient and streamlined solution for me to access and manage all of the features I require in one centralized location. This eliminates the need for me to worry about hiring individuals to manage these tasks, as well as eliminating concerns surrounding hardware, updates, and licenses. With JumpCloud, I am able to receive the services I need in a timely and efficient manner, which has significantly reduced my stress and alleviated a great deal of the issues I once faced. This is especially important as I am often bound by laws, regulations, contracts, and customer demands to keep up with various tasks. With JumpCloud, I am able to manage everything I need in one place, giving me visibility and control over aspects that I previously had to manage through multiple systems."
"I am impressed with the product's remote access which allows admins to control endpoints which is a timesaver."
"The solution is stable."
"Ability to integrate all applications."
"It does have advantages over the other products that we are seeing. Other products don't have the out-of-the-box OTP option, whereas One Identity Password Manager has the out-of-the-box OTP option. It also has a cloud-based solution for generating OTPs. So, the customers can either opt for their own SMS gateway, or they can use the One Identity OTP option where they don't have to have an SMS gateway. With other products, customers must have their own SMS gateway."
"The solution is very customizable."
"One Identity Password Manager is a stable solution."
"It provides seamless integration with different types of password modules like temporary access passcode and MFA."
"It is extremely simple to integrate with various systems, including OTP, passwords, and so on because everything is based on our environment."
"What I found most valuable in One Identity Password Manager is its easy use. It's a flexible solution. It also supports many languages, including Arabic."
"It is an absolutely scalable solution...The product is easy to install."
"I would like to see some support for printers, especially network printers, through the application."
"The querying for users in Jumpcloud could be improved, it is sometimes difficult to use. When you're trying to query a user and you spell out their name, you don't receive that person. Sometimes you receive a list of people with the same first name or last name. This could be better."
"A nice feature called patch management with different kinds of licensing is not included in JumpCloud."
"JumpCloud could improve by providing more features. They are only giving the three standard features, such as SSO radius. I would like there to be multi-tenant features. For example, my colleague is from a different organization, and he's using different applications and I'm using different applications, I wanted to access his applications and database with my JumpCloud credentials. However, since it is a multi-tenant instance. I would like it to be open-ended where we can gather all these multi-level organizations to put in a single domain to access one authentication for all the different applications."
"There are a few aspects that could be improved. Their API was a little spotty when I last used it, and some of those use cases were around removing systems from our environment."
"Lacks the ability to have various VPN applications."
"JumpCloud could improve the compatibility with other devices and operating systems. For example, the solution only works well with Mac and some Linux devices. It does not work for mobile devices, such as Android."
"It could dip into CI/CD tooling as well. That would be a very interesting part to see."
"An area for improvement in One Identity Password Manager is the management gap since Quest is no longer under Dell, and One Identity is under Quest. The management gap resulted in poor support, which needs improvement."
"I would like it to be more secure in terms of password storage."
"The software is complex on the backend, and there isn't enough documentation."
"If there is a self-service option to update the mobile number, it will be much more useful."
"One Identity Password Manager could improve the integration with other technology, it is complex for integrating. There needs to be more connectors or adapters. There is limited out-of-the-box customization."
"The UI needs improvement to match any other standard password manager because it's not very intuitive right now."
"The improvement required is an increase in the number of people who manage the product's support team."
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JumpCloud is ranked 7th in Enterprise Password Managers with 16 reviews while One Identity Password Manager is ranked 15th in Enterprise Password Managers with 7 reviews. JumpCloud is rated 8.6, while One Identity Password Manager is rated 8.0. The top reviewer of JumpCloud writes "Time saving, effective cloud directory and single sign-on authentication, with rapid implementation". On the other hand, the top reviewer of One Identity Password Manager writes "An easy-to-use tool that offers its users strong security on the password management front ". JumpCloud is most compared with Microsoft Entra ID, Google Cloud Identity, Microsoft Intune, Cisco Duo and Scalefusion, whereas One Identity Password Manager is most compared with Azure Key Vault. See our JumpCloud vs. One Identity Password Manager report.
See our list of best Enterprise Password Managers vendors and best ZTNA as a Service vendors.
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