We performed a comparison between Jamf Pro and JumpCloud based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I believe that the solution is actually in Gartner's top quadrant at the moment for mobile device management."
"I like how Microsoft Intune lets me lock down the email profile and make it accessible only on certain devices."
"It allows our clients to have the confidence to centrally manage policies for security. It helps them in securing the organization from a technology aspect."
"Agile and easy to deploy MDM solution that covers the maximum number of policies. Stable, scalable, and with knowledgeable technical support."
"The stability is good."
"Intune is effective because of the configuration management and endpoint security it provides. The graphical interface makes it easier to configure and deploy devices."
"Intune's unified endpoint management platform is invaluable."
"I like the group policy management feature, which performs application monitoring and device enrollment."
"The solution has good integration with Google and has high performance for our Mac fleet of devices."
"I have found the most valuable feature to be the policies."
"Being able to easily deploy apps and patches to our client computers with minimal hands-on time from our techs has been huge."
"As an administrator, I really love the integration with Apple Business Manager."
"The most valuable features are the Jamf agent and the API."
"The features that have been the most life-saving for us are pre-stage enrollments and self-service."
"The DEP enrollment is quite good. We're planning to migrate to the Jamf cloud this month."
"Jamf Pro allowed us to patch and manage endpoints while collecting log data to help improve operational efficiency."
"Scalability-wise, I rate the solution a ten out of ten."
"The usual authentication and authorization, which were all controlled into one portal, are very convenient."
"After deploying to the cloud, we had remote device management on all of our corporate laptops."
"Some of the most valuable features of Jumpcloud have been the use of the policies. They have been very helpful. There are modules in there for policies where you can create your own which indirectly are GPOs similar to what you have for Microsoft environments, however, they are only doing registry changes. They are very powerful and useful. Additionally, having your directory and SSO in one spot is another thing that they provide in application management. Adding, removing, and updating applications are in one place for desktop administration."
"I am impressed with the product's remote access which allows admins to control endpoints which is a timesaver."
"The whole product is great. The device management is amazing. The fact that you can basically set up an entire machine without having the machine in front of you is most valuable."
"Azure Cloud services are on time and run well and if we use a JumpCloud, the benefits we receive are the ease of management and the solution is completely user-friendly. End users can do identity management easily."
"JumpCloud enables different kinds of connections and enables employees or subcontractors not within the company to connect to our network securely."
"While Intune works perfectly well, the only potential downside is that the deployment could be a bit complex for some users."
"I'd suggest adding more features for macOS in Intune. There should be more functionality for managing macOS. There should be a better capability for pushing things down on macOS. Currently, Intune is not capable of managing macOS at the same level as Windows."
"In the next release, I would like a feature to be able to properly lock down the device. For example, if an attacker or somebody steals the phone, you can be sure that the pin cannot be broken."
"Integration with Mac devices requires some improvement."
"Technical support is not that great."
"Intune does not provide real-time visibility."
"There can be some added features, such as an improved dashboard. Any new feature that could be a benefit to our customers would be good."
"Intune's areas for improvement revolve around security and certificate management."
"In some places, GUI could be more reactive."
"The integrated patch feature is good but needs some tweaking."
"There's only one thing that I would like to see improved. It's potentially being worked on right now, actually. That is the ability to provide remote support access to use those devices. I'd like it to work in a similar manner to Desktop Central or other solutions like Team Viewer."
"I would like to have the ability to push scripts using MDM commands."
"There should be an option for exporting the data for reporting purposes so that we can give that to the higher-ups, such as CIO. We should be able to see bar graphs and charts on different data points. It would be great to have a good reporting tool to look at, for example, data points of how many versions of Adobe Acrobat we have in our environment in a bar graph or pie chart. They don't have anything like that. There is an application called Tableau Reader, which does statistics, and you can put a statistical or analytical aspect in there to extract data and share it on a graph or a pie chart. Such a tool would be great."
"Jamf should give the option to download individual device policy logs, as this capability would really help to diagnose issues."
"An easier way to deploy Full OS upgrades would be a great start."
"If I had to suggest an area of improvement would be the UI. It can be very all over the place and complex."
"Lacks the ability to have various VPN applications."
"They need more straightening of the SSO capabilities."
"There are a few aspects that could be improved. Their API was a little spotty when I last used it, and some of those use cases were around removing systems from our environment."
"Support is not good enough."
"The capability to get alerts would be great when CPU or RAM is high on an endpoint, or when a disk is failing. It would be great to get an alert rather than having to go looking for it."
"JumpCloud can improve in its synchronization of identities. More specifically, groups with Office 365. They've been working on it, but it's not where I would necessarily like it to be."
"The product needs to create its own self-service feature which has been requested by all the admins in the community."
"JumpCloud could improve the compatibility with other devices and operating systems. For example, the solution only works well with Mac and some Linux devices. It does not work for mobile devices, such as Android."
Jamf Pro is ranked 2nd in Enterprise Mobility Management (EMM) with 103 reviews while JumpCloud is ranked 6th in Single Sign-On (SSO) with 16 reviews. Jamf Pro is rated 9.6, while JumpCloud is rated 8.6. The top reviewer of Jamf Pro writes "Customizable with a self-service portal and a good security posture". On the other hand, the top reviewer of JumpCloud writes "Time saving, effective cloud directory and single sign-on authentication, with rapid implementation". Jamf Pro is most compared with VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl, Microsoft Configuration Manager and IBM MaaS360, whereas JumpCloud is most compared with Microsoft Entra ID, Google Cloud Identity, Cisco Duo, Scalefusion and SentinelOne Singularity Ranger AD. See our Jamf Pro vs. JumpCloud report.
See our list of best Enterprise Mobility Management (EMM) vendors and best ZTNA as a Service vendors.
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