JumpCloud Pros review quotes

Aaron D Geister - PeerSpot reviewer
Mar 19, 2022
Some of the most valuable features of Jumpcloud have been the use of the policies. They have been very helpful. There are modules in there for policies where you can create your own which indirectly are GPOs similar to what you have for Microsoft environments, however, they are only doing registry changes. They are very powerful and useful. Additionally, having your directory and SSO in one spot is another thing that they provide in application management. Adding, removing, and updating applications are in one place for desktop administration.
MB
Feb 1, 2023
The UI is intuitively easy to use. It is easy to set up a user. I have found the group management to be pretty simple. You can group users, then assign them to groups of systems, and that relationship allows us to ease the management burden.
MB
Feb 1, 2023
The most valuable feature of JumpCloud, it provides a convenient and streamlined solution for me to access and manage all of the features I require in one centralized location. This eliminates the need for me to worry about hiring individuals to manage these tasks, as well as eliminating concerns surrounding hardware, updates, and licenses. With JumpCloud, I am able to receive the services I need in a timely and efficient manner, which has significantly reduced my stress and alleviated a great deal of the issues I once faced. This is especially important as I am often bound by laws, regulations, contracts, and customer demands to keep up with various tasks. With JumpCloud, I am able to manage everything I need in one place, giving me visibility and control over aspects that I previously had to manage through multiple systems.
Learn what your peers think about JumpCloud. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,386 professionals have used our research since 2012.
DP
Mar 11, 2022
Azure Cloud services are on time and run well and if we use a JumpCloud, the benefits we receive are the ease of management and the solution is completely user-friendly. End users can do identity management easily.
Brian Reichow - PeerSpot reviewer
Sep 18, 2023
As a cloud-based directory, JumpCloud allows me to integrate nearly every system I have come across that supports SAML 2.0. That's a specific technology that allows different services to integrate for user authentication and identification purposes. That means that with JumpCloud, I can then have one single password. Single sign-on for a particular user that works with VPN, radius authentication for WiFi, logging into Office 365, and their email. Their individual computers use that same password. It's extensible which allows us to tie in customers' security systems. We don't have to provision a new user, 12 different places with 12 different passwords. I only have to create them once and assign them privileges.
Richard Hickson - PeerSpot reviewer
Jul 18, 2023
The whole product is great. The device management is amazing. The fact that you can basically set up an entire machine without having the machine in front of you is most valuable.
Ryan Vassallo - PeerSpot reviewer
Jan 26, 2023
The usual authentication and authorization, which were all controlled into one portal, are very convenient.
HS
Jan 25, 2022
Ability to integrate all applications.
Jamin Thomas - PeerSpot reviewer
Mar 22, 2022
The interface is clean and user-friendly. Setting up new devices or setting up new users inside the system is easy. Also, it integrates with Office 365, which is pretty much a must for our organization.
ElizabethHatfield - PeerSpot reviewer
Mar 23, 2023
After deploying to the cloud, we had remote device management on all of our corporate laptops.
 

JumpCloud Cons review quotes

Aaron D Geister - PeerSpot reviewer
Mar 19, 2022
The querying for users in Jumpcloud could be improved, it is sometimes difficult to use. When you're trying to query a user and you spell out their name, you don't receive that person. Sometimes you receive a list of people with the same first name or last name. This could be better.
MB
Feb 1, 2023
There are a few aspects that could be improved. Their API was a little spotty when I last used it, and some of those use cases were around removing systems from our environment.
MB
Feb 1, 2023
JumpCloud could improve the user interface. While it has certainly come a long way, there is still room for improvement in terms of simplifying and making it more intuitive for the user. In my opinion, the UI/UE could benefit from some modifications to enhance the overall user experience. I have suggested some changes to JumpCloud regarding this matter as I believe that they have the potential to further enhance the platform and make it even more user-friendly. There are certain small features within the system that users may not be familiar with, as they may have previously used different systems with different user interfaces.
Learn what your peers think about JumpCloud. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,386 professionals have used our research since 2012.
DP
Mar 11, 2022
JumpCloud could improve by providing more features. They are only giving the three standard features, such as SSO radius. I would like there to be multi-tenant features. For example, my colleague is from a different organization, and he's using different applications and I'm using different applications, I wanted to access his applications and database with my JumpCloud credentials. However, since it is a multi-tenant instance. I would like it to be open-ended where we can gather all these multi-level organizations to put in a single domain to access one authentication for all the different applications.
Brian Reichow - PeerSpot reviewer
Sep 18, 2023
JumpCloud can improve in its synchronization of identities. More specifically, groups with Office 365. They've been working on it, but it's not where I would necessarily like it to be.
Richard Hickson - PeerSpot reviewer
Jul 18, 2023
The capability to get alerts would be great when CPU or RAM is high on an endpoint, or when a disk is failing. It would be great to get an alert rather than having to go looking for it.
Ryan Vassallo - PeerSpot reviewer
Jan 26, 2023
It could dip into CI/CD tooling as well. That would be a very interesting part to see.
HS
Jan 25, 2022
Lacks the ability to have various VPN applications.
Jamin Thomas - PeerSpot reviewer
Mar 22, 2022
I would like to see some support for printers, especially network printers, through the application.
ElizabethHatfield - PeerSpot reviewer
Mar 23, 2023
They need more straightening of the SSO capabilities.