One Identity Password Manager works well overall, though there are definitely a few areas where it can be improved. One thing we noticed is that the user interface and overall experience could be more modern and intuitive. Some users, especially new ones, take a bit of time to get comfortable with it, so a clearer and more user-friendly design would really help.
While One Identity Password Manager is a strong solution, there are definitely a few areas where it could be improved. One area is the user interface. It is functional but not very modern or intuitive compared to newer password management tools. Improving the UI would enhance user adoption and the overall experience. The second area is performance and stability. In some cases, performance can be slow, and there have been instances where updates occasionally cause stability issues. A more reliable upgrade process would definitely improve confidence in the product. The third area is integration complexity. Although it integrates well with systems such as Active Directory, integrating with other platforms can sometimes be complex. Having more out-of-the-box connectors or simpler integration options would be beneficial. Overall, One Identity Password Manager is a reliable enterprise solution, but improving usability, performance, and integration flexibility would make it even more competitive in today's market.
System Administrator at Shaare Zedek Medical Centre
Real User
Top 5
Nov 28, 2024
There is a need for better Windows Eleven compatibility, especially for resetting passwords before login. Additionally, the dictionary functionality needs improvement.
Senior Cyber Security Manager at Business Integration Partners
Reseller
Aug 10, 2023
The improvement required is an increase in the number of people who manage the product's support team. The change of passwords using the biometric features to access One Identity Password Manager should be supported in future releases of the product.
Cyber security lead at a tech vendor with 10,001+ employees
Real User
Top 20
Apr 19, 2023
The UI needs improvement to match any other standard password manager because it's not very intuitive right now. Therefore, if there's room for improvement in Password Manager, it's the user interface. Another area of improvement is flexibility. We cannot customize the password much according to different requirements. For example, when you log in to reset your password, you can default through multiple approaches. For instance, you can send a passcode to your mobile number, your personal email ID, or corporate email. However, it's a bit hard to group together similar single workflows, which are deployed under different codes. They can improve it so that it's easy for developers. Right now, it's not easy for them, and the documentation is not available in a timely manner.
Learn what your peers think about One Identity Password Manager. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
An area for improvement in One Identity Password Manager is the management gap since Quest is no longer under Dell and One Identity is under Quest. The management gap resulted in poor support because it created disconnections between my company and One Identity. After all, my company used to deal with the Dell team, so right now, support for One Identity Password Manager needs improvement.
The Safe vault for passwords that are used for authentication and external services could be included. The safe vault for a stored password is used to reset the password in an external system. It should not be stored in clear text or power shield scripts. I would like it to be more secure in terms of password storage. It can be saved in Safeguard and requested from there. However, if we only consider the password manager as a key product to compare to Safeguard, It is preferable to have something in the password manager to save storage space for passwords.
One Identity Password Manager could improve the integration with other technology, it is complex for integrating. There needs to be more connectors or adapters. There is limited out-of-the-box customization. One of the challenges is we should be able to set more compliance policies regarding rules. How we can use the password retention, password complexity, one-time password, et cetera. There are other solutions that have a full compliance policy and rules configuration. It's much more complicated, but it will cover large enterprises, such as banks and government needs.
If there is a self-service option to update the mobile number, it will be much more useful. If possible, there should be an option for the cloud password reset and synchronization of the password to the cloud.
One Identity Password Manager offers a reliable self-service password reset and account unlock solution, enhancing security with strict password policies and multi-factor authentication. It integrates seamlessly with directory services, offering customization and language support for global users.Organizations employ One Identity Password Manager to streamline password management, reduce IT workloads, and elevate security through strong password enforcement and identity verification. The tool...
One Identity Password Manager works well overall, though there are definitely a few areas where it can be improved. One thing we noticed is that the user interface and overall experience could be more modern and intuitive. Some users, especially new ones, take a bit of time to get comfortable with it, so a clearer and more user-friendly design would really help.
While One Identity Password Manager is a strong solution, there are definitely a few areas where it could be improved. One area is the user interface. It is functional but not very modern or intuitive compared to newer password management tools. Improving the UI would enhance user adoption and the overall experience. The second area is performance and stability. In some cases, performance can be slow, and there have been instances where updates occasionally cause stability issues. A more reliable upgrade process would definitely improve confidence in the product. The third area is integration complexity. Although it integrates well with systems such as Active Directory, integrating with other platforms can sometimes be complex. Having more out-of-the-box connectors or simpler integration options would be beneficial. Overall, One Identity Password Manager is a reliable enterprise solution, but improving usability, performance, and integration flexibility would make it even more competitive in today's market.
There is a need for better Windows Eleven compatibility, especially for resetting passwords before login. Additionally, the dictionary functionality needs improvement.
The improvement required is an increase in the number of people who manage the product's support team. The change of passwords using the biometric features to access One Identity Password Manager should be supported in future releases of the product.
The UI needs improvement to match any other standard password manager because it's not very intuitive right now. Therefore, if there's room for improvement in Password Manager, it's the user interface. Another area of improvement is flexibility. We cannot customize the password much according to different requirements. For example, when you log in to reset your password, you can default through multiple approaches. For instance, you can send a passcode to your mobile number, your personal email ID, or corporate email. However, it's a bit hard to group together similar single workflows, which are deployed under different codes. They can improve it so that it's easy for developers. Right now, it's not easy for them, and the documentation is not available in a timely manner.
The software is complex on the backend, and there isn't enough documentation.
An area for improvement in One Identity Password Manager is the management gap since Quest is no longer under Dell and One Identity is under Quest. The management gap resulted in poor support because it created disconnections between my company and One Identity. After all, my company used to deal with the Dell team, so right now, support for One Identity Password Manager needs improvement.
The Safe vault for passwords that are used for authentication and external services could be included. The safe vault for a stored password is used to reset the password in an external system. It should not be stored in clear text or power shield scripts. I would like it to be more secure in terms of password storage. It can be saved in Safeguard and requested from there. However, if we only consider the password manager as a key product to compare to Safeguard, It is preferable to have something in the password manager to save storage space for passwords.
One Identity Password Manager could improve the integration with other technology, it is complex for integrating. There needs to be more connectors or adapters. There is limited out-of-the-box customization. One of the challenges is we should be able to set more compliance policies regarding rules. How we can use the password retention, password complexity, one-time password, et cetera. There are other solutions that have a full compliance policy and rules configuration. It's much more complicated, but it will cover large enterprises, such as banks and government needs.
If there is a self-service option to update the mobile number, it will be much more useful. If possible, there should be an option for the cloud password reset and synchronization of the password to the cloud.