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Jive vs OpenText Documentum Content Management comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Jive
Ranking in Enterprise Content Management
28th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
10
Ranking in other categories
Web Content Management (20th), Corporate Portals (Enterprise Information Portals) (7th), Enterprise Social Software (7th), Knowledge Management Software (14th), Enterprise Intranet (2nd)
OpenText Documentum Content...
Ranking in Enterprise Content Management
7th
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Enterprise Content Management category, the mindshare of Jive is 1.3%, up from 0.3% compared to the previous year. The mindshare of OpenText Documentum Content Management is 7.0%, down from 9.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
OpenText Documentum Content Management7.0%
Jive1.3%
Other91.7%
Enterprise Content Management
 

Featured Reviews

GD
VP - International Business at Amtex S.A.
A flexible solution that improves our administrative efficiency
We use Jive-n for followups on details regarding purchase orders, shipping documents, and other information We are able to handle more than one hundred POs at any given time with their shipping docs and info, with only one person in charge. This solution provides great flexibility of permission…
FC
Consultant In Risk Management and Performance Improvemenf at Deloitte Risk Advisory
User finds integration useful but seeks improvement in interface intuitiveness
I am satisfied with OpenText Documentum so far; it has great integration capabilities. The connection with our API and SAP is useful, as you can use their SAP interface. The key point that my company decided to go with OpenText Documentum is mostly because you can integrate it with many other tools such as Salesforce.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We are able to handle more than one hundred POs at any given time with their shipping docs and info, with only one person in charge."
"In comparison to other platforms, Jive-n provides the fastest way to integrate new affiliates into your organization."
"Jive-n offers the best curated experience of the social-based content for enterprises."
"Jive came out on top for feature, price, and ability to meet regulatory needs."
"We recently rebranded our organization and used this tool as our primary channel."
"The platform works well to collaborate with creating documents or media for a specific goal."
"Various business groups were able to collaborate effectively using this tool."
"Colleagues are more informed, it is easier to find content, and silo breaking has significantly improved our collaboration."
"The most valuable feature of OpenText Documentum is the versioning."
"It is quite good."
"The most impactful thing is the size, which is almost 25 TB."
"I am satisfied with OpenText Documentum so far; it has great integration capabilities."
"The product is tamper-proof and enables us to return to the document source, which is helpful in legal issues."
"OpenText Documentum's composition is good. It is convenient and straight out of the box."
"The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role."
"It has the ability to categorize and search."
 

Cons

"The mobile app could be better."
"A visual navigator would be very useful as many colleagues have an issue to find their way and connect the dots."
"The search engine could be improved and also provide some kind of indexing."
"Create a better way of adding users in bulk by email address."
"Jive-n can improve their integration, plugins and democratize their configuration abilities."
"Standard Silver technical support is similar to standard support by all vendors, i.e., not quick enough."
"Stream activity could be better organized."
"We had major performance issues when our user base went up."
"The main issue is the software's performance when storing around 10 million or more documents. It becomes slow and needs improvement. Perhaps it's a cloud-related issue, but it needs to be addressed. It could be due to our S3 bucket or something else. Nevertheless, this is a significant challenge we're facing."
"When Dell EMC had the technical support, it was better in terms of response and resolution. After the acquisition of Documentum from Dell EMC to OpenText the support became not as good in terms of responses and resolutions."
"Open Text's technical support is lacking. There isn't enough community support."
"Several sub-products, like RMA and RPS are really bad stability-wise and many other aspects."
"It can be somewhat cumbersome for the operations team since it’s not a cloud instance"
"In BPM could be better. Its GUI needs the ability to build more rules. This is a crucial feature. For example, OpenText has some products that allow you to control your checks, invoices, and so on. They have exciting approaches to converting pictures to text, but the tool for business process management isn't easy to use. The GIU is not so good."
"We get our support from a partner, not from them directly. I don't like the consultancy, they don't have a lot of experience but they sell this solution."
"The licensing model should be changed."
 

Pricing and Cost Advice

Information not available
"The price is considered affordable now."
"The product is expensive."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
"It is quite an expensive product."
"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"OpenText Documentum's pricing is good."
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Comparison Review

it_user8925 - PeerSpot reviewer
Developer with 51-200 employees
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Construction Company
22%
Financial Services Firm
12%
Manufacturing Company
11%
Comms Service Provider
8%
Financial Services Firm
13%
Manufacturing Company
9%
Outsourcing Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Large Enterprise5
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise28
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with OpenText Documentum?
The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located.
What is your primary use case for OpenText Documentum?
We are using it to archive the information about our sales.
What advice do you have for others considering OpenText Documentum?
One of my colleagues has found some automation features. It is not my responsibility regarding security features; I am new to this job, so I do not have those responsibilities now. I am not using a...
 

Also Known As

Clearspace, Jive SBS, Jive Engage, Jive-x, Jive-n
Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
 

Overview

 

Sample Customers

Eloqua, Hitachi Data Systems,T-Mobile, UBM, Thomson-Reuters, Groupon, Nike, Cisco, and others.
Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Find out what your peers are saying about Jive vs. OpenText Documentum Content Management and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.