We performed a comparison between ITRS Geneos and ThousandEyes based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."
"This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules."
"Tons of default modules which are available out of the box"
"The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems."
"The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want."
"One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL."
"One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it."
"The filtering in the Active Console is exceptional. Depending on the user base, some people don't want to see server-level errors, so we have filters set up in the Managed Entities view, which allow us to filter out things that certain groups don't want to see, while allowing them to see other things. It's a great real-time monitoring solution. And you can draw graphs immediately, right from the Active Console, whether they're current graphs or historical graphs."
"The authentication overall - including to the VPN and LAN - is excellent."
"The solution is very easy to use."
"The installation process is not hard at all."
"The most valuable aspect of the solution was the ability to see how the connection quality is between the sites and get an alert if it was turning bad."
"The most valuable feature of ThousandEyes is user-friendliness. It has been essential for us to have a solution that is easy to use."
"It's fairly easy to set up."
"The most valuable features are integration and ease of use."
"The solution's initial setup process was straightforward...In terms of ROI, the solution is worth the money."
"The Wi-Fi side needs improvement."
"The dashboard feature is full of bugs. Grouping items results in a distorted dashboard."
"I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself."
"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production."
"One thing that could be improved in terms of rapid scaling would be more ability to clone aspects of an implementation. It seems like there are opportunities in this area, where we have repetitive tasks to do when it comes to implementing things on new servers or on new gateways. It would be great if there was an easy way to clone something that had already been done."
"Mobile phone integration is probably not as rich as it could be."
"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."
"I would like better access to the data that is being collected."
"There is one drawback to using lightweight data collection: we lack the feature of observability based on time series, such as historical model data. This makes it difficult to view data in ITRS. ITRS needs to improve this feature."
"ThousandEyes could improve the dashboards by adding more features."
"The tool does not provide features for application-level monitoring."
"Once I fully use the tool 100%, I'm sure I would have something to critique, however, for now, I'm happy with it."
"I would like the product to offer more agility."
"There is room for improvement in terms of customization and user-friendliness."
"It would be nice if the solution covered other areas like server monitoring."
"The guest portal is hard to use."
"It's an expensive solution."
ITRS Geneos is ranked 17th in Network Monitoring Software with 57 reviews while ThousandEyes is ranked 12th in Network Monitoring Software with 11 reviews. ITRS Geneos is rated 8.2, while ThousandEyes is rated 8.4. The top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". On the other hand, the top reviewer of ThousandEyes writes "Reliable. simple to set up, and offers fast monitoring capabilities". ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana, Datadog and Prometheus, whereas ThousandEyes is most compared with Cisco Secure Network Analytics, Accedian Skylight, Dynatrace, SolarWinds NPM and AppDynamics. See our ITRS Geneos vs. ThousandEyes report.
See our list of best Network Monitoring Software vendors.
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