Coming October 25: PeerSpot Awards will be announced! Learn more
2019-11-13T05:29:00Z
Julia Frohwein - PeerSpot reviewer
Senior Director of Delivery at PeerSpot (formerly IT Central Station)
  • 0
  • 6

What needs improvement with ThousandEyes?

Please share with the community what you think needs improvement with ThousandEyes.

What are its weaknesses? What would you like to see changed in a future version?

3
PeerSpot user
3 Answers
Flavio Estevam - PeerSpot reviewer
CEO at Dinneer
Real User
Top 10
2020-12-02T19:03:14Z
02 December 20

The guest portal is hard to use. Clients have faced many difficulties, especially around various mobile devices in order to get LAN authentication. They need to improve this area. Right now, the user experience isn't the best. The guest portal customization also isn't ideal. It's quite difficult to achieve. In some cases, you need to point to another external portal completely in order to provide more functionality. The solution is multi-connective and it's pretty good. If you compare Cisco to HP, Cisco is better, however, it's expensive to implement it and operate it. I need to consolidate and configure our Cisco systems and configure out LAN to DNA. However, the DNA has poor authentification and automation when configured with the solution. There needs to be better integration in the next version or better features that can patch the two together effectively. Otherwise, right now, if it stays as it is, it's not great. In a future release, it would be nice to see more automation with integration in DNA and the product. This would make for an easier administration.

Rodney González - PeerSpot reviewer
Systems Integrator/MSP at AMERITECH SYSTEMS CORP.
Reseller
Top 10
2020-11-19T07:30:11Z
19 November 20

Cisco is the standard for anyone wanting something good, the problem with it is the cost and that means that it's not accessible to many smaller companies. It really is a high-end product.

KR
Team Leader System Administration at a manufacturing company with 1,001-5,000 employees
Real User
2019-11-13T05:29:00Z
13 November 19

We didn't use the solution for that long, so it's hard to remember what we didn't like about the solution. It would be nice if the solution covered other areas like server monitoring.

Find out what your peers are saying about Cisco, SolarWinds, Kentik and others in Network Monitoring Software. Updated: September 2022.
634,590 professionals have used our research since 2012.
Related Questions
Julia Frohwein - PeerSpot reviewer
Senior Director of Delivery at PeerSpot (formerly IT Central Station)
Nov 19, 2020
Hi, We all know it's really hard to get good pricing and cost information. Please share what you can so you can help your peers.
See 1 answer
Rodney González - PeerSpot reviewer
Systems Integrator/MSP at AMERITECH SYSTEMS CORP.
19 November 20
For now, billing is on an annual basis but it may change to a monthly fee. It's what we would prefer. Whichever way that goes depends on the equipment and service.
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
Jul 24, 2022
Hi, We all know it's really hard to get good pricing and cost information. Please share what you can so you can help your peers.
See 2 answers
Rodney González - PeerSpot reviewer
Systems Integrator/MSP at AMERITECH SYSTEMS CORP.
19 November 20
For now, billing is on an annual basis but it may change to a monthly fee. It's what we would prefer. Whichever way that goes depends on the equipment and service.
NM
Senior Service Engineer at a financial services firm with 10,001+ employees
24 July 22
I have no visibility on the pricing. It's not an aspect of the solution I deal with.
Related Articles
Ariel Lindenfeld - PeerSpot reviewer
Director of Content at PeerSpot (formerly IT Central Station)
Aug 21, 2022
We’re launching an annual User’s Choice Award to showcase the most popular B2B enterprise technology products and we want your vote! If there’s a technology solution that’s really impressed you, here’s an opportunity to recognize that. It’s easy: go to the PeerSpot voting site, complete the brief voter registration form, review the list of nominees and vote. Get your colleagues to vote, too! ...
Abhirup Sarkar - PeerSpot reviewer
Director, Middle East, East India & SAARC at EverestIMS Technologies
Aug 26, 2022
Modern-day servers are robust enough to accommodate as many applications and processes as possible. Still, there is a limit to how much load a server can handle. If your business does not heed the server constraints in time, you are bound to suffer from operational loss due to server downtimes. To closely monitor your server health, you must track specific metrics regularly. Here are some s...
See 1 comment
AleksandraWojdyła - PeerSpot reviewer
Marketing & PR Specialist at AdRem Software
26 August 22
Collecting as many metrics, statuses, and logs about the servers is indeed the first step, you never know what data you will need to solve a particular problem. The second step is to process and correctly pinpoint where the network performance/behavior differs from the expected range/baseline.  Can your network monitoring software automate the obvious (execute remote corrective actions in response to alerts) and notify the IT person about only critical situations where the human needs to make a decision about the resolution options? We expect the network monitoring software today to do just that.  I would say NetCrunch can do it, but do you have any experience with other monitoring products that provide a similar type of monitoring experience for IT teams?
Netanya Carmi - PeerSpot reviewer
Content Manager at PeerSpot (formerly IT Central Station)
May 02, 2022
PeerSpot’s crowdsourced user review platform helps technology decision-makers around the world to better connect with peers and other independent experts who provide advice without vendor bias. Our users have ranked these solutions according to their valuable features, and discuss which features they like most and why. You can read user reviews for the Top 8 Network Monitoring Software Tools ...
Related Solutions
Related Articles
Ariel Lindenfeld - PeerSpot reviewer
Director of Content at PeerSpot (formerly IT Central Station)
Aug 21, 2022
PeerSpot User's Choice Award 2022
We’re launching an annual User’s Choice Award to showcase the most popular B2B enterprise technol...
Abhirup Sarkar - PeerSpot reviewer
Director, Middle East, East India & SAARC at EverestIMS Technologies
Aug 26, 2022
7 Most Important Metrics of Server Monitoring Software
Modern-day servers are robust enough to accommodate as many applications and processes as possibl...
Download Free Report
Download our free Network Monitoring Software Report and find out what your peers are saying about Cisco, SolarWinds, Kentik, and more! Updated: September 2022.
DOWNLOAD NOW
634,590 professionals have used our research since 2012.