ThousandEyes vs Zscaler Digital Experience (ZDX) comparison

ThousandEyes is a Network Intelligence platform that delivers visibility into every network an organization relies on, whether public or private. ThousandEyes enables users to optimize application delivery, end-user experience and ongoing infrastructure investments.

With cloud, enterprises can innovate much faster, but the growing number of cloud and SaaS applications means that more apps are being delivered over the Internet. This increases dependence on the Internet, a public “best effort” network, and other third-party infrastructures, substantially reducing the ability of IT teams to predict, visualize and control operational behavior. This results in a chaotic and unmanageable IT environment, making issue resolution a time-consuming ordeal, potentially impacting reputation and revenue. ThousandEyes has innovated an approach based on an unmatched distribution of smart agents across the Internet and enterprise, providing visibility all the way to the end user. ThousandEyes gathers and analyzes massive volumes of Network Intelligence data from all of these vantage points, enabling organizations to solve even their most obscure performance problems in minutes. By using ThousandEyes in the planning and testing phases of cloud adoption, customers can also strategically identify and fix underlying problems before production deployment of business-critical applications.

The ThousandEyes solution is ubiquitous across industry sectors, and since launching in mid-2013, customers have come from a diverse set of industry sectors, which include Silicon Valley technology companies, financial services, healthcare, pharmaceuticals, retail, manufacturing and education.

Zscaler Digital Experience (ZDX) optimizes and secures user connectivity across enterprise applications and services, enhancing performance, productivity, and network visibility.

By delivering innovative features and analytics, ZDX provides comprehensive insights into network health and user experience. It enables IT teams to quickly diagnose performance bottlenecks, enhance service delivery, and ensure secure connections for remote users. ZDX delivers a consistent application experience, offering deep visibility into every user's application activity for better performance monitoring and troubleshooting.

• End-to-End Visibility: Monitors the entire service chain from users to applications.
• Performance Analytics: Provides real-time insights into performance issues.
• Root Cause Identification: Quickly identifies and resolves network problems.
• User Experience Scoring: Measures and scores user experience quality.

• Improved Network Performance: Enhances the overall network efficiency.
• Increased Productivity: Reduces downtime and improves user satisfaction.
• Cost Savings: Lowers operational costs with streamlined troubleshooting.
• Enhanced Security: Ensures secure remote connectivity and access.

ZDX is widely implemented in industries such as finance and healthcare, where it addresses critical needs for secure access and performance monitoring. Financial institutions benefit from its ability to manage complex compliance requirements, while healthcare organizations rely on it for maintaining uninterrupted patient data access. Its adaptable deployment meets sector-specific challenges effectively.