Instabug vs New Relic comparison

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Instabug Logo
34 views|4 comparisons
100% willing to recommend
New Relic Logo
6,599 views|5,132 comparisons
94% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Instabug and New Relic based on real PeerSpot user reviews.

Find out in this report how the two Mobile APM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Instabug vs. New Relic Report (Updated: March 2024).
768,924 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I would rate the stability a nine out of ten.""The product makes it very easy to reproduce issues."

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"The integration and configuration of New Relic is straightforward and easy.""Every time there is a crisis, high traffic, or if we see a problem with a server, we go to New Relic and monitor it to determine the cause.""It has helped my organization to dive deeper into the application using the APM module is very helpful.""The synthetics, alerts, and native inbuilt capabilities for monitoring the cloud with the New Relic agents have been helpful.""It has helped us maintain a much higher uptime than we had previously.""The solution is good for sending alerts, drawing graphs about system usage, and creating plug-ins.""The versatility of the solution is its most valuable feature.""It has given us better insight into the performance of the system."

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Cons
"The end users were not able to report bugs.""It would be beneficial if the tool could be more precise in capturing steps, focusing only on the relevant ones. For example, there were some times when it caught some extra screenshots which were not included in the steps. Sometimes, it also happened that it got some extra steps that were not in there to reproduce the bug. We also called that screenshot and the steps there as well."

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"How granular I could go down at looking at certain data, especially related to the operations, is limited.""The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be.""I would like to see the company implement the AI auto-baseline feature which Dynatrace has.""I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues.""Documentation could be improved in New Relic APM, so users would have more clarity on configuring the dashboard. If New Relic gave better guidelines, users would find it easier to understand the metrics and features of New Relic APM. Another area for improvement is integration with Kubernetes. Currently, the process isn't user-friendly. It's challenging and lacks documentation for users to understand how to integrate New Relic APM with Kubernetes quickly. With multiple levels of Kubernetes dockers and other DBs on different clouds, it's tricky to gather all into New Relic APM on a single dashboard. What I'd like to see in the next version of New Relic APM is a single dashboard where you can easily view which applications fall under specific APMs. If there's a search feature where you can type in a keyword to find out if an APM is related to a particular application, that would be great.""The solution needs to have staging.""The solution could improve by having more network monitoring features, such as for all the infrastructure.""The UX/UI design of New Relic APM could be improved. The solution currently has some slow pages in terms of loading and viewing the pages, for example, the reports. The reports and other pages take a long time to load."

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Pricing and Cost Advice
Information Not Available
  • "New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."
  • "The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."
  • "Cost is significant with a lot of extras."
  • "It would be nice if we could buy it annually instead of monthly."
  • "If it’s the right tool, it doesn’t matter what it costs because you’re going to get it back many-fold from your productivity."
  • "I recommend using the free version of New Relic. If you like the free version and understand its importance for your company, you can move to the trial. Then, you can migrate to the paid version."
  • "There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high. The feature is very nice, but I tried it during the trial period, and the current price makes it impossible to use."
  • "They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine."
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    Questions from the Community
    Top Answer:The product makes it very easy to reproduce issues.
    Top Answer:The end users were not able to report bugs. We had to depend only upon the crash reports. For example, if an application was not crashing, but a specific functionality was not working, the QA… more »
    Top Answer:I used the solution to perform RCA for my app. I used to review the crash reports every week and check which API or call was failing repeatedly. I created a debugging configuration in Jira and… more »
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra… more »
    Top Answer:It allows the restriction of privileges and control of users.
    Top Answer:The solution only supports the cloud platform and not on-premises. Therefore, they should assess supporting the licensing on-premises as well.
    Ranking
    7th
    out of 8 in Mobile APM
    Views
    34
    Comparisons
    4
    Reviews
    2
    Average Words per Review
    546
    Rating
    8.5
    2nd
    out of 8 in Mobile APM
    Views
    6,599
    Comparisons
    5,132
    Reviews
    32
    Average Words per Review
    531
    Rating
    8.2
    Comparisons
    Also Known As
    New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
    Learn More
    Overview

    Monitor, prioritize, and debug performance and stability issues throughout the entire mobile app development lifecycle.
    Instabug applies the highest security standards, as well as high availability and redundancy to ensure your data security and maximize business uptime.
    SOC2 Type II attestation and secure hosting on AWS. GDPR compliant ensuring user data privacy and protection. Regular third-party penetration tests against applications and APIs. Data protection through encryption in transit and at rest.

    New Relic is a versatile tool that can be customized to fit the needs of different organizations. Its primary use cases include performance monitoring, time series analysis, infrastructure monitoring, synthetic monitoring of APIs, and providing insight into UI performance. New Relic APM is a popular application monitoring tool that provides in-depth observability of an application's performance, including database queries, website response times, and page load times. 

    The solution provides clear information and a complete picture of what is happening in the organization's system, allowing for easy monitoring of servers and providing value in code detection and resolution and user experience metrics.

    Sample Customers
    Information Not Available
    World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
    Top Industries
    No Data Available
    REVIEWERS
    Financial Services Firm23%
    Computer Software Company18%
    Media Company9%
    Retailer8%
    VISITORS READING REVIEWS
    Educational Organization29%
    Financial Services Firm14%
    Computer Software Company11%
    Manufacturing Company5%
    Company Size
    No Data Available
    REVIEWERS
    Small Business35%
    Midsize Enterprise30%
    Large Enterprise35%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise36%
    Large Enterprise50%
    Buyer's Guide
    Instabug vs. New Relic
    March 2024
    Find out what your peers are saying about Instabug vs. New Relic and other solutions. Updated: March 2024.
    768,924 professionals have used our research since 2012.

    Instabug is ranked 7th in Mobile APM with 2 reviews while New Relic is ranked 2nd in Mobile APM with 151 reviews. Instabug is rated 8.6, while New Relic is rated 8.6. The top reviewer of Instabug writes "A stable solution that provides visibility into user journeys and enables the filing of RCA reports". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". Instabug is most compared with , whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor. See our Instabug vs. New Relic report.

    See our list of best Mobile APM vendors.

    We monitor all Mobile APM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.