New Relic and Instabug are robust tools catering to observability and bug tracking, respectively. New Relic seems to have the upper hand in terms of deployment and customer support, while Instabug offers better feature richness and value for money based on user reviews.
Features: Users commend New Relic for its comprehensive monitoring features including real-time analytics, detailed dashboards, and extensive alerting capabilities. Instabug is praised for its effective bug tracking, easy integration, and in-app feedback collection. Instabug’s versatility in terms of feature set gives it a noticeable edge over New Relic.
Room for Improvement: New Relic users express a need for more simplified pricing structures, better mobile insights, and improved UI/UX. Instabug users point to desired improvements in performance speed, more detailed documentation, and enhanced reporting capabilities.
Ease of Deployment and Customer Service: New Relic is highlighted for its relatively smooth deployment process and responsive customer service. Instabug is also noted for its straightforward setup but receives slightly lower marks on support turnaround times.
Pricing and ROI: New Relic’s users feel the platform is somewhat costly, which affects perceived ROI. Instabug is seen as cost-effective, offering substantial value for the investment.
| Product | Market Share (%) |
|---|---|
| New Relic | 26.3% |
| Instabug | 1.1% |
| Other | 72.6% |
| Company Size | Count |
|---|---|
| Small Business | 65 |
| Midsize Enterprise | 50 |
| Large Enterprise | 71 |
Instabug is a tool used for bug tracking and reporting in mobile apps, enabling teams to capture issues directly from users with detailed error logs, screenshots, and steps to reproduce for efficient bug fixing.
Instabug is essential for bug tracking and reporting within mobile applications. Teams can capture issues directly from users, helping developers identify and address bugs swiftly. In addition, Instabug facilitates beta testing and gathering user feedback, streamlining the development process and enabling quick resolution of issues. The tool offers detailed error logs, screenshots, and steps to reproduce issues, making it easier for developers to pinpoint and fix problems.
What are Instabug's key features?Instabug is implemented in various industries for tasks like mobile app development, beta testing, and user feedback collection. Development teams rely on it for capturing comprehensive bug reports and detailed error logs, facilitating smoother workflows. Companies in tech, finance, retail, and healthcare sectors integrate Instabug to enhance app performance and user satisfaction through efficient bug tracking and feedback systems.
New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.
New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.
What are New Relic's most important features?In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.
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