Sometimes the crash reports come with a delay. When the app crashes, we receive the report after 10 or 20 minutes. This could be improved. The sharing of feedback and crash reporting is not always real-time with Instabug. While it is otherwise good, this is an area for improvement.
The end users were not able to report bugs. We had to depend only upon the crash reports. For example, if an application was not crashing, but a specific functionality was not working, the QA personnel and developer could report the bugs. However, the end-user could not do that in the production application.
It would be beneficial if the tool could be more precise in capturing steps, focusing only on the relevant ones. For example, there were some times when it caught some extra screenshots which were not included in the steps. Sometimes, it also happened that it got some extra steps that were not in there to reproduce the bug. We also called that screenshot and the steps there as well. I would like too see a video recording feature added to Instebag so that users can report problems by showing developers exactly what is happening. For example, we can record any video and upload it on Instabug, so we can also add the steps there. Like we record the pain from the mobile app, there should be an option to report the video, and that should serve the purpose for the end user to record their screen to show how the error is occurring on their end. After they upload their video, we can use this for debugging purposes. Because most of the problems are from the end user customer side, it would be easier if we use the video recording feature in Instabug or just take the device, and it should also show the video recording option.
Instabug is a tool used for bug tracking and reporting in mobile apps, enabling teams to capture issues directly from users with detailed error logs, screenshots, and steps to reproduce for efficient bug fixing.
Instabug is essential for bug tracking and reporting within mobile applications. Teams can capture issues directly from users, helping developers identify and address bugs swiftly. In addition, Instabug facilitates beta testing and gathering user feedback, streamlining the...
Sometimes the crash reports come with a delay. When the app crashes, we receive the report after 10 or 20 minutes. This could be improved. The sharing of feedback and crash reporting is not always real-time with Instabug. While it is otherwise good, this is an area for improvement.
Maybe it can be more simple to separate customers by age.
The end users were not able to report bugs. We had to depend only upon the crash reports. For example, if an application was not crashing, but a specific functionality was not working, the QA personnel and developer could report the bugs. However, the end-user could not do that in the production application.
It would be beneficial if the tool could be more precise in capturing steps, focusing only on the relevant ones. For example, there were some times when it caught some extra screenshots which were not included in the steps. Sometimes, it also happened that it got some extra steps that were not in there to reproduce the bug. We also called that screenshot and the steps there as well. I would like too see a video recording feature added to Instebag so that users can report problems by showing developers exactly what is happening. For example, we can record any video and upload it on Instabug, so we can also add the steps there. Like we record the pain from the mobile app, there should be an option to report the video, and that should serve the purpose for the end user to record their screen to show how the error is occurring on their end. After they upload their video, we can use this for debugging purposes. Because most of the problems are from the end user customer side, it would be easier if we use the video recording feature in Instabug or just take the device, and it should also show the video recording option.