Executive SummaryUpdated on Oct 26, 2025
Infrascale Backup & Disaster Recovery and Veeam Data Platform both compete in the backup and disaster recovery category. In terms of user-friendliness and personalized support, Infrascale often has the upper hand, whereas Veeam is praised for its robust integration and reliability in various environments.
Features: Infrascale excels in quickly booting VMs during disaster scenarios, offering seamless on-site failover and failover to their cloud. Its ease of use with the Infrascale Dashboard is a highlight for managing disaster recovery processes. Veeam Data Platform is recognized for its reliable backup and restore capabilities, instant VM recovery, and strong integration with VMware environments, which makes it suitable for diverse settings.
Room for Improvement: Infrascale could improve its integration with on-premises systems and bandwidth management for backups. There is also a call for a more unified platform for managing devices and cloud storage. Veeam users suggest the need for better licensing flexibility, enhanced support for newer IT infrastructure, and improved cloud storage integration. Despite its strength, Veeam faces critique on pricing and its limited support for physical servers.
Ease of Deployment and Customer Service: Infrascale is preferred for its hybrid cloud flexibility and proactive customer service, allowing access to higher-level support readily. Veeam, while comprehensive in support and deployment, receives mixed feedback regarding customer experiences. Both solutions have robust deployment models, but users lean towards Infrascale for its personalized support structure.
Pricing and ROI: Infrascale offers competitive pricing that is advantageous for smaller enterprises, with a straightforward model allowing month-to-month payments based on terabyte usage. Veeam's pricing is often perceived as complex and costly as environments scale, despite delivering substantial ROI with features like fast restore times. Infrascale's clear pricing model and perceived value make it attractive to partners.
