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Infrascale Backup & Disaster Recovery vs Veeam Data Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 29, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
<p>Infrascale Backup &amp; Disaster Recovery boosts profitability and reliability, minimizes downtime, and enhances value and revenue for businesses.</p>
Sentiment score
7.6
Veeam Data Platform boosts efficiency with reduced backup times, disaster recovery, cost savings, scalability, and high user satisfaction.
 

Customer Service

Sentiment score
7.1
Infrascale Backup's technical support is praised for responsiveness, expertise, and efficient problem-solving, enhancing overall user satisfaction and reliability.
Sentiment score
7.4
Users appreciate Veeam support's efficiency and documentation, though some face slow responses and communication issues in non-English regions.
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
Their average mean time to resolve open tickets is an hour.
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
Most cases are handled perfectly.
I would rate their technical support a 10 out of 10.
 

Scalability Issues

Sentiment score
5.8
<p>Infrascale Backup &amp; Disaster Recovery is scalable and adaptable, though resource management challenges may require efficient configuration for seamless growth.</p>
Sentiment score
7.5
Veeam Data Platform offers scalable, cost-efficient solutions with flexible cloud deployment and integration, suiting diverse enterprise requirements.
One person can manage hundreds and hundreds of endpoints without any issues.
It involves acquiring additional licenses as needed.
In order to scale Veeam Data Platform, we have to pay a lot more money.
 

Stability Issues

Sentiment score
7.4
<p>Infrascale Backup &amp; Disaster Recovery is stable and reliable, with improved support and resolved issues in performance and communications.</p>
Sentiment score
7.9
Veeam Data Platform provides stable, reliable operations, with minor issues mainly due to external factors, praised for ease and backup confidence.
I would rate the stability a ten out of ten.
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
There are no issues with stability in Veeam Data Platform.
 

Room For Improvement

<p>Infrascale Backup &amp; Disaster Recovery needs improvements in bandwidth, licensing, storage options, interface, security, and cloud backup processes.</p>
Veeam Data Platform needs enhancements in server support, licensing, integration, interface, performance, reporting, and data protection.
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
The improvement we would like to see is the option to scale Veeam Data up in smaller sections rather than large sections, which requires paying much more.
Reducing it by 20% would make it more accessible to a broader range of customers.
OpenStack is something Veeam Data Platform doesn't support, and they haven't indicated that they will support it in the future.
 

Setup Cost

Infrascale offers flexible, competitive pricing with monthly billing and negotiations, focusing on minimal downtime for enterprise buyers.
Enterprise users find Veeam cost-effective with competitive pricing, flexible licensing, and savings over competitors despite recent price increases.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
The per-terabyte pricing is very competitive compared to the others.
I don't consider the price expensive given its importance.
A reduction of 20% in the current cost would make the solution more attractive to clients.
Veeam Data Platform is more expensive than OpenStack because we pay for it in US dollars, while we pay for OpenStack in Egyptian pounds.
 

Valuable Features

<p>Infrascale Backup &amp; Disaster Recovery offers swift, reliable data protection with user-friendly management, cloud services, and automated processes.</p>
Veeam Data Platform offers efficient data recovery, integration, and monitoring tools for optimized virtual environments and disaster recovery.
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
What I like the most about it is that backups and restores are simple, straightforward, and clean.
The platform is user-friendly, comprehensive, and compatible with numerous market solutions, including virtualization and bare metal servers.
The most important aspect of this platform is data security with immutable data in the storage.
Veeam Data Platform is valuable for its stability and the ability to easily contact support for assistance.
 

Categories and Ranking

Infrascale Backup & Disaste...
Ranking in Backup and Recovery
65th
Ranking in Cloud Backup
51st
Ranking in Disaster Recovery (DR) Software
33rd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
16
Ranking in other categories
Disaster Recovery as a Service (9th), SaaS Backup (44th)
Veeam Data Platform
Ranking in Backup and Recovery
1st
Ranking in Cloud Backup
1st
Ranking in Disaster Recovery (DR) Software
1st
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
425
Ranking in other categories
Virtualization Management Tools (3rd), Cloud Monitoring Software (9th)
 

Mindshare comparison

As of July 2025, in the Backup and Recovery category, the mindshare of Infrascale Backup & Disaster Recovery is 0.4%, up from 0.2% compared to the previous year. The mindshare of Veeam Data Platform is 14.8%, down from 19.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Harry Vining - PeerSpot reviewer
The overall ease of use and ease of management using the dashboard is excellent
I can't really think of anything that really needs to be improved from my perspective, because I only use the backup. Maybe someone who is using something else might have a different opinion on that. But for the online backup and recovery tool, I'm not going to say there's anything that needs improvement. They can always improve stuff. But from the top of my head, I can't think of anything. It does what it needs to do. That's it. It doesn't need to do anything more than what it does and nothing less than what it's doing. The Infrascale dashboard when it comes to centralized deployment and configuration is excellent. I have no problems with the solution. They could always make it better. They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement, but there's nothing on the top of my head that's saying, "Hey, this is what needs to be fixed." But, the programmers are probably working on their own things. So, there's always room for improvement.
Edward Hore - PeerSpot reviewer
Reliable with good support but needs a better navigation menu
We use Veeam Data to back up our VMware infrastructure Veeam Data Platform is valuable for its stability and the ability to easily contact support for assistance. The support team provides answers whenever we need them. It is also one of the most scalable backup solutions I've worked with. The…
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Comparison Review

it_user159711 - PeerSpot reviewer
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
13%
Performing Arts
11%
Government
8%
Computer Software Company
14%
Manufacturing Company
9%
Financial Services Firm
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Infrascale Platform?
I appreciate their pricing. We went for this solution for its pricing. If a colleague at another organization is considering Infrascale Backup &amp; Disaster Recovery but is concerned about the pri...
What needs improvement with Infrascale Platform?
I'm a little bit disappointed that over the last year and a half, there hasn't been too much contact from them regarding what's going to be new or coming out. I have another call scheduled with one...
What is your primary use case for Infrascale Platform?
We're using Infrascale Backup &amp; Disaster Recovery for disaster recovery and onsite backup from various server environments such as VMware and Microsoft Azure.
Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How do the backup solutions of Veeam and Veritas compare?
Technically, Veeam is best for hyper-v &amp; VMWare replications, snapshots, HA failover, also support for file system backups inside VMs., support for tape library &amp; FC too. But Veritas Netbac...
How does Nakivo compare with Veeam Backup & Replication?
Nakivo is my favorite backup software. Below are the main benefits of Nakivo compared to Veeam 1. Low cost. 2. Backup storage with global deduplication (this is the main requirement of a backup sol...
 

Also Known As

Infrascale Platform
Veeam Backup & Replication, Veeam ONE
 

Overview

 

Sample Customers

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Business & Legal Resources Inc., Ohio Department of Developmental Disabilities, Alliance Healthcare, Poulin Grain Inc., Linear Technology, Northwestern University, ARKEMA, Sogegross, City of Lynchburg
Find out what your peers are saying about Infrascale Backup & Disaster Recovery vs. Veeam Data Platform and other solutions. Updated: July 2025.
862,499 professionals have used our research since 2012.