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Catalogic DPX vs Infrascale Backup & Disaster Recovery comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Catalogic DPX
Ranking in Backup and Recovery
78th
Average Rating
6.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Infrascale Backup & Disaste...
Ranking in Backup and Recovery
16th
Average Rating
8.8
Reviews Sentiment
6.5
Number of Reviews
23
Ranking in other categories
Cloud Backup (14th), Disaster Recovery as a Service (5th), Disaster Recovery (DR) Software (12th), SaaS Backup (9th)
 

Mindshare comparison

As of November 2026, in the Backup and Recovery category, the mindshare of Catalogic DPX is 0.5%, up from 0.4% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 1.0%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Infrascale Backup & Disaster Recovery1.0%
Catalogic DPX0.5%
Other98.5%
Backup and Recovery
 

Featured Reviews

it_user292722 - PeerSpot reviewer
Data Center Global SAP Operations Manager at a wholesaler/distributor with 1,001-5,000 employees
We use it to backup some high output critical physical servers, knowing that in case of disaster we could still recover to our VM environment. The user interface needs improvement.
The user interface needs improvement, the selection boxes to select a backup job are very small not adequate for managing 400+ backup jobs, we only see 8 job names in the small scroll window. The scheduler features are lacking, we must edit backup specs to reach the option to change the schedule. The new reporting feature has greatly improved the product, prior to this it was very difficult to have a full view of our backup schedules when scheduling a new job. Since the move from Syncsort to Catalogic, the quality control of upgrades has diminished and backups that used to work could not be restored without contacting Catalogic for a fix. We still see a lot of value in the product, but hope that the next few updates will not cause more issues... We wanted a mission critical enterprise solution, and sincerely hope that the future upgrades will bring the product back on track.
Vivek_Jaiswal - PeerSpot reviewer
Security Engineer at LTI Mindtree
Cloud backups have strengthened ransomware recovery and now protect critical business data
I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Catalogic has great features including the ability to P2V from snapvaults, and recently the addition of agent-less backups for Linux."
"By implementing an OVF (docker based) and without any agents on your servers, you’ll get a system which provides you with: Orchestration, Automation DR and Data analytics."
"There is a great return on investment with Infrascale Backup & Disaster Recovery, as I have saved a significant amount of time and money. I need fewer employees to support maintenance requirements, alerts monitoring, and recovery requests."
"With this, the speed to recovery and the confidence during recovery is very good, and the recovery actually works."
"If you want something that works and is reliable, here it is."
"The most valuable feature of this solution is that it is simple to use."
"Given that we are in the hurricane belt, the spin-up of replicated servers in the cloud is among the most valuable features, because if our site goes down we can just connect to the cloud appliance, spin up the servers, and we are good to go."
"Infrascale has been great for us and for the relationship with this client."
"Overall, this product is really solid and they're a very good company to work with."
"The experience that we have had with this product is generally good."
 

Cons

"Since the move from Syncsort to Catalogic, the quality control of upgrades has diminished and backups that used to work could not be restored without contacting Catalogic for a fix."
"And hearing about all these awesome posibilities, it kind of struck me that this was only possible with NetApp storage."
"There could be some room for improvement in the on-premises hardware selection."
"Their margin from what they're wholesale and their MSRP is kind of tight for people who have to manage it."
"When you are ordering hardware appliances, they have to be delivered from America. In the past, hard drives on the appliance have been simple SSD drives that are installed. However, they don't have a local supply for the SSD drives in the UK. They have to be exported from the US, arrive, and then I have to go and install them. Then, they will rebuild it from their side of things. However, I could order that same SSD drive online and get it the next day. So, I have to wait days for things to come when I could get the exact same drive the next day in the UK, if I wanted to. That causes a bit of a problem. I don't know how many businesses they have in the UK, but I do think that having to import stuff from the US is a time-consuming problem. If there was a holding in the UK, then we wouldn't have that delay in time."
"In terms of overage, or outgrowing capacity with backups, I have an issue."
"There could be some room for improvement in the on-premises hardware selection. It is hard for them to deploy a lot of different hardware options. Depending on footprint size and overall capabilities, that is where there could be some flexibility in some cases. However, it is not a deal-breaker."
"Today, they are not as cost-efficient as many other places, but I'm comfortable, I trust the service."
"The customer support is good, but I think it should be improved."
"I would like to be able to limit the bandwidth in cases, for example, where we are uploading the backup."
 

Pricing and Cost Advice

Information not available
"They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users."
"The pricing is pretty good and competitive with the market. The per-terabyte pricing is very competitive compared to the others."
"Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."
"The pricing is fair, and they are interested in working with MSPs as part of their market."
"Our licensing fees are billed every four months."
"Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."
"The licensing structure was changed some time ago and it's a lot more efficient and the price points are a lot better. They're improving and heading in the right direction."
"The licensing is based on how much data you have plus what appliances you need."
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Top Industries

By visitors reading reviews
Construction Company
20%
Comms Service Provider
15%
Financial Services Firm
11%
Outsourcing Company
8%
Outsourcing Company
15%
Construction Company
10%
Healthcare Company
10%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Infrascale Platform?
Currently, there have been no surprises or challenges in pricing, setup costs, or licensing since I am still in the evaluation phase and not focused on costs at the licensing level.
What needs improvement with Infrascale Platform?
Regarding how Infrascale Backup & Disaster Recovery can be improved, I notice agent-based backing up is, in my opinion, limited, and that is definitely not a great sign. I am also recognizing t...
What is your primary use case for Infrascale Platform?
I am currently using Infrascale Backup & Disaster Recovery, which is in review at this time. My main use case for considering Infrascale Backup & Disaster Recovery is the principal concern ...
 

Also Known As

BEX
Infrascale Platform
 

Overview

 

Sample Customers

Hendrick Medical, CommonFund, Red-8, Fairfax County Schools, Tectrade, Storage Assessments
MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Dell Technologies and others in Backup and Recovery. Updated: October 2026.
921,523 professionals have used our research since 2012.