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Catalogic DPX vs Infrascale Backup & Disaster Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Catalogic DPX
Ranking in Backup and Recovery
77th
Average Rating
6.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Infrascale Backup & Disaste...
Ranking in Backup and Recovery
17th
Average Rating
9.0
Reviews Sentiment
6.6
Number of Reviews
21
Ranking in other categories
Cloud Backup (15th), Disaster Recovery as a Service (5th), Disaster Recovery (DR) Software (13th), SaaS Backup (8th)
 

Mindshare comparison

As of August 2026, in the Backup and Recovery category, the mindshare of Catalogic DPX is 0.5%, up from 0.2% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 1.0%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Infrascale Backup & Disaster Recovery1.0%
Catalogic DPX0.5%
Other98.5%
Backup and Recovery
 

Featured Reviews

it_user292722 - PeerSpot reviewer
Data Center Global SAP Operations Manager at a wholesaler/distributor with 1,001-5,000 employees
We use it to backup some high output critical physical servers, knowing that in case of disaster we could still recover to our VM environment. The user interface needs improvement.
The user interface needs improvement, the selection boxes to select a backup job are very small not adequate for managing 400+ backup jobs, we only see 8 job names in the small scroll window. The scheduler features are lacking, we must edit backup specs to reach the option to change the schedule. The new reporting feature has greatly improved the product, prior to this it was very difficult to have a full view of our backup schedules when scheduling a new job. Since the move from Syncsort to Catalogic, the quality control of upgrades has diminished and backups that used to work could not be restored without contacting Catalogic for a fix. We still see a lot of value in the product, but hope that the next few updates will not cause more issues... We wanted a mission critical enterprise solution, and sincerely hope that the future upgrades will bring the product back on track.
Vivek_Jaiswal - PeerSpot reviewer
Security Engineer at LTI Mindtree
Cloud backups have strengthened ransomware recovery and now protect critical business data
I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"By implementing an OVF (docker based) and without any agents on your servers, you’ll get a system which provides you with: Orchestration, Automation DR and Data analytics."
"Catalogic has great features including the ability to P2V from snapvaults, and recently the addition of agent-less backups for Linux."
"The overall ease of use and ease of management of the solution using the Infrascale dashboard is excellent. I'd rate it 10 out of 10 because the dashboard is very simple to use. For someone with a technical background, it's a wonderful piece of software to be using in a cloud environment. But if you're not technical, then it might be a problem. It could be confusing for non-technical people. If you don't know what you're doing, you could kind of screw it up. Any human with two brain cells can do it. It's like anything else. So, once you train a human, they're good. Anybody can do it. Anybody with a competent brain can use it and go with a little bit of technical skill. It might be confusing in the beginning, but once you're trained up and you've used it a little bit, like anything else in your life, it'll be easy. They'll come as normal."
"The most valuable feature is disaster recovery, where we have the ability to boot up VMs quickly in a disaster."
"From a backup and disaster recovery perspective, it has been a night and day difference."
"Its Critical Server Insurance feature for protecting physical and virtual servers, including Windows, Linux, VMware, and Hyper-V is mandatory for me and it makes me happy. If I had a backup solution that didn't do that, it would not be a backup solution and would not be any good."
"Infrascale has been great for us and for the relationship with this client."
"The recovery of data is the most valuable feature. The software backup, which is just a program that gets installed on a server, can back up to the cloud. You can install that on a server or PC, and that will simply back up a user's files and folders. If it is installed on the server, we just back up the relevant data. Recovering that, if there has been a malicious attack on a business or anything like that, has been invaluable in the past. The good features about that are obviously, if the physical hardware has a problem, then we can utilize the appliance, turn on the virtual machine, and carry on running the business while we put the hardware back and correct the issue."
"The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud."
"The program excels at recovering files and folders, both locally and in the cloud, and their team is extremely responsive, which is crucial for service delivery."
 

Cons

"Since the move from Syncsort to Catalogic, the quality control of upgrades has diminished and backups that used to work could not be restored without contacting Catalogic for a fix."
"And hearing about all these awesome posibilities, it kind of struck me that this was only possible with NetApp storage."
"The customer was probably down for about three days; this was a very difficult situation for us to be in."
"I would like to be able to limit the bandwidth in cases, for example, where we are uploading the backup."
"The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files."
"The problem is that sometimes you can use a lot of the bandwidth to upload files."
"User interface and navigation are also not that good."
"They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away. Once I figured it out I just changed my favorites on my desktop to go to the client-side."
"In terms of overage, or outgrowing capacity with backups, I have an issue."
"The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents."
 

Pricing and Cost Advice

Information not available
"Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."
"Our licensing fees are billed every four months."
"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."
"I appreciate their pricing. We went for this solution for its pricing."
"The licensing is based on how much data you have plus what appliances you need."
"The pricing is pretty good and competitive with the market. The per-terabyte pricing is very competitive compared to the others."
"The pricing is fair, and they are interested in working with MSPs as part of their market."
"The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."
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Top Industries

By visitors reading reviews
Construction Company
20%
Financial Services Firm
12%
Comms Service Provider
11%
Computer Software Company
11%
Construction Company
12%
Healthcare Company
12%
Outsourcing Company
12%
Financial Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise1
Large Enterprise6
 

Questions from the Community

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What is your experience regarding pricing and costs for Infrascale Platform?
The pricing, setup cost, and licensing for Infrascale Backup & Disaster Recovery have been handled by the account manager and leadership. The discussions regarding the pricing and licensing cos...
What needs improvement with Infrascale Platform?
In terms of how Infrascale Backup & Disaster Recovery can be improved, I can suggest using the recovery time objective system, where current state systems can be restored in about zero downtime...
What is your primary use case for Infrascale Platform?
My main use case for Infrascale Backup & Disaster Recovery is that day-to-day, we never use it; we use it only yearly once. I can give you a quick, specific example of a time when I used Infras...
 

Also Known As

BEX
Infrascale Platform
 

Overview

 

Sample Customers

Hendrick Medical, CommonFund, Red-8, Fairfax County Schools, Tectrade, Storage Assessments
MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Rubrik and others in Backup and Recovery. Updated: July 2026.
908,858 professionals have used our research since 2012.