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Catalogic DPX vs Infrascale Backup & Disaster Recovery comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Catalogic DPX
Ranking in Backup and Recovery
78th
Average Rating
6.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Infrascale Backup & Disaste...
Ranking in Backup and Recovery
17th
Average Rating
8.8
Reviews Sentiment
6.5
Number of Reviews
22
Ranking in other categories
Cloud Backup (14th), Disaster Recovery as a Service (5th), Disaster Recovery (DR) Software (12th), SaaS Backup (8th)
 

Mindshare comparison

As of September 2026, in the Backup and Recovery category, the mindshare of Catalogic DPX is 0.5%, up from 0.3% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 1.0%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Infrascale Backup & Disaster Recovery1.0%
Catalogic DPX0.5%
Other98.5%
Backup and Recovery
 

Featured Reviews

it_user292722 - PeerSpot reviewer
Data Center Global SAP Operations Manager at a wholesaler/distributor with 1,001-5,000 employees
We use it to backup some high output critical physical servers, knowing that in case of disaster we could still recover to our VM environment. The user interface needs improvement.
The user interface needs improvement, the selection boxes to select a backup job are very small not adequate for managing 400+ backup jobs, we only see 8 job names in the small scroll window. The scheduler features are lacking, we must edit backup specs to reach the option to change the schedule. The new reporting feature has greatly improved the product, prior to this it was very difficult to have a full view of our backup schedules when scheduling a new job. Since the move from Syncsort to Catalogic, the quality control of upgrades has diminished and backups that used to work could not be restored without contacting Catalogic for a fix. We still see a lot of value in the product, but hope that the next few updates will not cause more issues... We wanted a mission critical enterprise solution, and sincerely hope that the future upgrades will bring the product back on track.
Vivek_Jaiswal - PeerSpot reviewer
Security Engineer at LTI Mindtree
Cloud backups have strengthened ransomware recovery and now protect critical business data
I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"By implementing an OVF (docker based) and without any agents on your servers, you’ll get a system which provides you with: Orchestration, Automation DR and Data analytics."
"Catalogic has great features including the ability to P2V from snapvaults, and recently the addition of agent-less backups for Linux."
"For this particular client, the solution’s Critical Server Insurance feature that protects physical and virtual servers including Windows, Linux, VMware, and Hyper-V, was a very big factor as well. They have a bunch of physical servers, as well as virtual. The mix is predominantly virtual. They also have some NAS boxes that we back up using Infrascale."
"Infrascale has been great for us and for the relationship with this client."
"From a backup and disaster recovery perspective, it has been a night and day difference."
"Get Infrascale and talk to their team. They will support you, and they will make you the happiest customer out there."
"The most valuable feature of this solution is that it is simple to use."
"With this, the speed to recovery and the confidence during recovery is very good, and the recovery actually works."
"For me, Infrascale had the best package to offer to my customers, including features, pricing, implementation, and support; everything that comprises the total solution."
"Given that we are in the hurricane belt, the spin-up of replicated servers in the cloud is among the most valuable features, because if our site goes down we can just connect to the cloud appliance, spin up the servers, and we are good to go."
 

Cons

"Since the move from Syncsort to Catalogic, the quality control of upgrades has diminished and backups that used to work could not be restored without contacting Catalogic for a fix."
"And hearing about all these awesome posibilities, it kind of struck me that this was only possible with NetApp storage."
"In terms of what I would like to see, it would be to make the solution available across multiple clouds."
"The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files."
"In terms of overage, or outgrowing capacity with backups, I have an issue."
"Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make."
"The customer was probably down for about three days; this was a very difficult situation for us to be in."
"The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents."
"Their margin from what they're wholesale and their MSRP is kind of tight for people who have to manage it."
"User interface and navigation are also not that good."
 

Pricing and Cost Advice

Information not available
"The pricing is fair, and they are interested in working with MSPs as part of their market."
"It is super competitive. It is worth taking a look at it from a licensing and pricing perspective."
"The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."
"Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."
"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."
"Our licensing fees are billed every four months."
"The licensing is based on how much data you have plus what appliances you need."
"They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users."
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Top Industries

By visitors reading reviews
Construction Company
21%
Financial Services Firm
12%
Comms Service Provider
11%
Educational Organization
8%
Outsourcing Company
13%
Construction Company
12%
Healthcare Company
11%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise2
Large Enterprise7
 

Questions from the Community

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What is your experience regarding pricing and costs for Infrascale Platform?
The pricing, setup cost, and licensing for Infrascale Backup & Disaster Recovery have been handled by the account manager and leadership. The discussions regarding the pricing and licensing cos...
What needs improvement with Infrascale Platform?
In terms of how Infrascale Backup & Disaster Recovery can be improved, I can suggest using the recovery time objective system, where current state systems can be restored in about zero downtime...
What is your primary use case for Infrascale Platform?
My main use case for Infrascale Backup & Disaster Recovery is that day-to-day, we never use it; we use it only yearly once. I can give you a quick, specific example of a time when I used Infras...
 

Also Known As

BEX
Infrascale Platform
 

Overview

 

Sample Customers

Hendrick Medical, CommonFund, Red-8, Fairfax County Schools, Tectrade, Storage Assessments
MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Rubrik and others in Backup and Recovery. Updated: September 2026.
914,109 professionals have used our research since 2012.