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Infor LN vs PeopleSoft comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Infor LN offers higher returns than SAP through automation, improving efficiency, productivity, and operational cost savings for businesses.
Sentiment score
7.4
Organizations achieved 100% ROI with PeopleSoft due to early implementation and low costs, unlike Oracle and SAP.
Infor has saved us time by bringing a large division into one language and has saved us money.
 

Customer Service

Sentiment score
8.0
Infor LN offers reliable global customer service, but customization challenges and quality improvements are needed in ticket resolutions.
Sentiment score
4.5
PeopleSoft's customer service is satisfactory but criticized for slow responses, mixed technical support, and limited custom solution support.
They respond quickly and are helpful overall.
My overall experience contacting Infor technical support is good.
If a customer designs custom applications and encounters issues, PeopleSoft will not provide service for those custom applications.
 

Scalability Issues

Sentiment score
8.5
Infor LN offers scalable, seamless operations with regular updates, supporting diverse enterprise needs for both cloud and on-premise environments.
Sentiment score
7.6
PeopleSoft is scalable, seamlessly integrates new features, and adapts to organizational growth while maintaining performance across diverse business processes.
Infor is a 100% scalable solution that supports our needs.
The system is scalable.
This rating reflects the limitation that custom applications do not receive support.
 

Stability Issues

Sentiment score
7.8
Infor LN is stable and reliable, requiring some training; support effectively resolves performance issues and minor challenges.
Sentiment score
7.5
PeopleSoft is highly stable and reliable, with minimal issues and strong user confidence despite occasional peak usage challenges.
Small issues take maximum one to two hours to resolve, while major issues take up to 12 hours.
 

Room For Improvement

Infor LN needs UI enhancements, improved reporting, efficient integration, better HR, expanded AI, and faster service support.
PeopleSoft needs improvements in mobile functionality, user interface, performance, scalability, technical support, and user experience to rival modern platforms.
Improvements in AI features for the UI could enhance the overall experience.
We have problems with the database, not with Infor - with the Oracle database.
The user interface of Infor LN could be more intuitive for common users.
Professionals are transitioning due to challenges in availability, scalability, and resource allocation.
 

Setup Cost

Infor LN offers competitive pricing with typical user fees of $1,500, though additional costs and flexible cloud options exist.
PeopleSoft pricing is costly, especially in HCM, requiring negotiation and expert management for flexible licensing and quality benefits.
Infor LN is cost-effective when compared to solutions like SAP.
The price is seven on a scale of one to ten, with SAP being more expensive than Infor LN.
 

Valuable Features

Infor LN is a versatile ERP solution appreciated for customization, automation, industry compatibility, and cost-effectiveness.
PeopleSoft excels in customization, integration, and functionality; offering adaptability, efficient enterprise management, and robust analytics with minimal coding needed.
It simplifies tracking by following every transaction in the system, allowing finance to see online each finance transaction from production orders, purchase orders, inventory, and project-wise.
It includes an ERP system that is end-to-end from ordering to reporting financials.
Infor LN is compatible with our company size and is cost-effective compared to other ERP solutions like SAP.
It aids me from an auditing perspective, as it's all system-driven, and cannot be altered.
It provides the easiest way to integrate with third-party applications for data exchange between systems.
 

Categories and Ranking

Infor LN
Ranking in ERP
5th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
31
Ranking in other categories
No ranking in other categories
PeopleSoft
Ranking in ERP
8th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
84
Ranking in other categories
Activity Based Costing Software (4th), Benefits Administration (3rd), Talent Management (5th), Demand Management (1st), Talent Acquisition (4th)
 

Mindshare comparison

As of July 2025, in the ERP category, the mindshare of Infor LN is 5.7%, up from 4.1% compared to the previous year. The mindshare of PeopleSoft is 2.5%, up from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

Jarod Dwi - PeerSpot reviewer
ERP integration transforms automation and financial reporting with good support
I use the solution for the manufacturing process, finance, supply chains, and quality It integrates with robotic processing and automation, enhancing our process automation. It also integrates with the PLC system using Mitsubishi and with the MIS software. The solution covers all modules,…
UshaKatyal - PeerSpot reviewer
A mature solution that needs right implementation
I think PeopleSoft HR is pretty good and very mature. The people who built PeopleSoft now work on Workday. Workday has asked me to join them as an employee a few times, but I don't take anyone's employment because Workday isn't very user-friendly. With PeopleSoft, you can do a lot. Oracle now bundles PeopleSoft and calls it Oracle Cloud, but the programs are the same. Recruiters often don't know this and say you're not qualified if you don't have Oracle Cloud experience. However, Oracle has just put PeopleSoft in the cloud and packaged it as Oracle Cloud. Overall, if the solution is implemented correctly, it runs very smoothly. I think people shouldn't customize it. They should use it as is and try to adapt to it. Many people didn't understand PeopleSoft at first. For example, during COVID, some companies hired offshore people who didn't know what they were doing and messed everything up. You need to know the rules and regulations of the country where you're implementing the tool because every country has different rules for HR, benefits, and payroll. Canadian payroll differs from US payroll, but they're on the same platform in the solution. It's a very mature system, but people prefer newer options like Oracle Cloud. I was also involved with SAP S/4HANA. I don't think it's good for the government sector because government workers are a bit lazy about technical things. I understand S/4HANA because I have a technical background. It has a different structure, while PeopleSoft has more of a file and table structure, which is easier. If the tables are set up wrong, things go wrong. But if you know how to set it up correctly, it runs smoothly, and you can adjust it if needed. The problem is that companies are hiring big consulting firms that want money. They hire offshore people who don't know the country's rules and do programming. If you buy a package and still have to do custom programming, why buy the package at all? These days, I'm doing a lot of business process reengineering for people because they don't know how to implement it correctly. If you implement it right, you can reduce manual work. However, it depends on change management and how senior management handles it. It works fine if you implement the tool on-site or hybrid, not cloud and do it correctly. But in a cloud situation, there are problems. Many countries change their payroll and benefits rules often. With the cloud, you can't easily change things. You have to ask the company to make changes, which costs much money. People who don't want an IT department go for the cloud. But I've seen many companies fail with the cloud. The cloud is just everything packaged together. Your data sits in someone else's cloud, and you must accept whatever they do. Payroll is very sensitive. If payroll is wrong, the whole company suffers. I've worked on the financial and school sides, too. I'm comfortable with the tool if it's implemented correctly. But many companies don't implement it right, which is why they might say it is too much. I did a big project for an oil and gas company. I was a program control manager with 51 people under me. We used Oracle, but Oracle isn't as good as PeopleSoft for payroll. If the solution is implemented correctly, it's fine. But you need the right implementer. Big consulting firms often give wrong information and use inexperienced people. For maintenance, PeopleSoft sends updated rules to new tables at year-end. You compile the new tables and start the new year. But you need to know which changes apply to your country. I talk to many senior PeopleSoft people and always get LinkedIn messages about business opportunities. I now help about 50 clients when they have problems, but I'm not traveling. If you know the HR and payroll business well, you can implement anything - PeopleSoft, Oracle, or S/4HANA. I've done all of these. S/4HANA is more complicated and technical. It's similar to an old software called IDMS. You have to be very technical, and if you don't do it right, it won't work. I rate the overall solution a seven out of ten.
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Top Industries

By visitors reading reviews
Manufacturing Company
23%
Computer Software Company
13%
Financial Services Firm
6%
Retailer
6%
University
9%
Government
9%
Manufacturing Company
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Infor LN?
Most of them who use Infor LN have add-ons connected to ERP. It's either a supplier exchange, or they've got sales problems that are integrated with it.
What is your experience regarding pricing and costs for Infor LN?
Infor LN is cost-effective when compared to solutions like SAP.
What needs improvement with Infor LN?
The user interface of Infor LN could be more intuitive for common users. Sometimes, it is necessary to have an expert for connections.
What are the differences between Oracle HCM Cloud and PeopleSoft?
Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle Cloud HCM is a platform for connecting all human resource processes in your organ...
What do you like most about PeopleSoft?
I use the reporting feature occasionally to check for potential improvements in timesheets. We have integrated it with Power BI.
 

Comparisons

 

Also Known As

Infor ERP LN
No data available
 

Overview

 

Sample Customers

LTH Castings, Gloucester Engineering, Gorman-Rupp, Computer Designs, Instrument Technology, GWA Group Limited, PRIDE Industries, CAV Aerospace, New Scale Technologies Inc.
BMI Healthcare, Lone Star College System, Jefferson County Public Schools, Griffith University, Los Rios Community College District, Tervita Corporation, INFRA S.A. de C.V., ICF Habitat, Central Washington University, Tech Mahindra Limited, Cognizant Technology Solutions, Stanford Childrens Health
Find out what your peers are saying about Infor LN vs. PeopleSoft and other solutions. Updated: June 2025.
860,168 professionals have used our research since 2012.