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INETCO Insight vs New Relic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

INETCO Insight
Ranking in IT Operations Analytics
23rd
Average Rating
9.0
Reviews Sentiment
8.5
Number of Reviews
2
Ranking in other categories
Payment Processing Software (43rd)
New Relic
Ranking in IT Operations Analytics
3rd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
159
Ranking in other categories
Application Performance Monitoring (APM) and Observability (3rd), Network Monitoring Software (10th), IT Infrastructure Monitoring (8th), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (4th)
 

Mindshare comparison

As of August 2025, in the IT Operations Analytics category, the mindshare of INETCO Insight is 0.8%, up from 0.3% compared to the previous year. The mindshare of New Relic is 16.0%, down from 18.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Operations Analytics
 

Featured Reviews

OG
Provides real-time detection for the root cause of problems, minimizing time to resolution
INETCO offers monitoring that helps the customer to have a quick way to detect their problems. It shows quickly the root cause of problems, and can give specific details from the transaction (from when the transaction started). It shows a lot of details related to that transaction. * It's a non-intrusive solution. * It provides real-time information alerts. * We can have a real-time detection for the root cause of problems, minimizing time to resolution. The customer can save time and money because it's a way of detecting the root cause of problems. For banks, it helps customers from fraud that many banks are experiencing. Therefore, customers can be more secure in their transactions, and banks can monitor fraud.
Rahul -Jain - PeerSpot reviewer
Good for application Performance Monitoring but not stable
There are two types of teams we have in every organization. One is for DevOps, and the second one is for performance testing. Those who are using these tools, like AppDynamics, Dynatrace, or whatever tool we have on the APM side. These tools are used by two teams: one is the performance team, and another one is the DevOps team. So, the setup and the alert system belong to the DevOps team, not for performance. So, I don't use any alerts in AppDynamics, Dynatrace, or any of the tools.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This can help customers who already have a lot of monitoring providers consolidate what they have."
"It provides real-time information alerts."
"We can have a real-time detection for the root cause of problems, minimizing time to resolution."
"We use it for monitoring, identifying when services go down, or when they are outside of what we would consider normal operations."
"One of the most outstanding features of any APM tool is the anomaly detection part."
"Sometimes, I monitor the user's time of response and use this information to improve the number of servers on the back-end. Or, I can use it to change my back log for front-end developers and improve their response times. It's very important in this case because I can improve the experience of the final user."
"As soon as it monitors all our systems and is integrated with PagerDuty, the operations team just needs to wait for alerts on their cellphones to fix things."
"The best feature of New Relic is its simple look and feel, making it easier to use than other tools."
"The feature I found most valuable is being able to design my queries. It's easy to design a query."
"It has helped us maintain a much higher uptime than we had previously."
"The solution is good for sending alerts, drawing graphs about system usage, and creating plug-ins."
 

Cons

"It would help to have historical information."
"I think that there have been some questionable product enhancements. Over a year ago, New Relic rolled out a new navigation that really disrupted our workflow."
"The scalability can be improved."
"The connectivity between legacy and newer cloud applications is not great."
"I would like the ability to set up certain dummy accounts and do the actual things that the customer is doing, without impacting the production environment."
"It would help customers if there were an on-premises version available."
"It would be nice if there were pre-made dashboards."
"Some of our customers see New Relic as a promising product to have, and we would like to deliver it to them. The only way we would be able to do that would be if we had server appliance for clients that we could install in their data centres."
"In the next release, I'd like to see a better pricing structure."
 

Pricing and Cost Advice

"Customers can save costs (time and money) by integrating with this tool."
"This solution required a license and it is better than some other competitors."
"I think it's overpriced for the technical support that we get. We spent over 1,00,000 USD a year."
"The solution is less expensive than AppNeta."
"We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us."
"Comparatively, the pricing is expensive."
"The solution is quite expensive. It costs around $5,000 a month. There aren't any additional costs above that."
"The solution is priced reasonably. New Relic APM is one of the best products for me because it's economical, so anyone can easily pick it over other solutions and use it."
"We spend somewhere around $5,000 to $6,000 per month with an annual recommitment of maybe $60,000. These are just ballpark figures."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
14%
Financial Services Firm
14%
Manufacturing Company
8%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
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Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
I reviewed another observability tool, DataDog, and we moved away from New Relic because the pricing was not convenient and didn't fit our budget. With DataDog, some of the APM features we were loo...
 

Comparisons

 

Also Known As

No data available
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

Nedbank, Sinergia, FIS, TNS (Calypso Canada), Moneris Solutions, Travelex, Telecom New Zealand (Gen-i), Open Solutions Canada (Fiserv), Transaction Junction, Blue Shore Financial
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about Splunk, New Relic, IBM and others in IT Operations Analytics. Updated: July 2025.
865,384 professionals have used our research since 2012.