Try our new research platform with insights from 80,000+ expert users

INETCO Insight vs New Relic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

INETCO Insight
Ranking in IT Operations Analytics
21st
Average Rating
9.0
Reviews Sentiment
8.5
Number of Reviews
2
Ranking in other categories
Payment Processing Software (42nd)
New Relic
Ranking in IT Operations Analytics
3rd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
160
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (9th), IT Infrastructure Monitoring (8th), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (4th)
 

Mindshare comparison

As of October 2025, in the IT Operations Analytics category, the mindshare of INETCO Insight is 1.0%, up from 0.5% compared to the previous year. The mindshare of New Relic is 13.4%, down from 17.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Operations Analytics Market Share Distribution
ProductMarket Share (%)
New Relic13.4%
INETCO Insight1.0%
Other85.6%
IT Operations Analytics
 

Featured Reviews

Olga Guerra - PeerSpot reviewer
Provides real-time detection for the root cause of problems, minimizing time to resolution
INETCO offers monitoring that helps the customer to have a quick way to detect their problems. It shows quickly the root cause of problems, and can give specific details from the transaction (from when the transaction started). It shows a lot of details related to that transaction. * It's a non-intrusive solution. * It provides real-time information alerts. * We can have a real-time detection for the root cause of problems, minimizing time to resolution. The customer can save time and money because it's a way of detecting the root cause of problems. For banks, it helps customers from fraud that many banks are experiencing. Therefore, customers can be more secure in their transactions, and banks can monitor fraud.
Rahul -Jain - PeerSpot reviewer
Good for application Performance Monitoring but not stable
There are two types of teams we have in every organization. One is for DevOps, and the second one is for performance testing. Those who are using these tools, like AppDynamics, Dynatrace, or whatever tool we have on the APM side. These tools are used by two teams: one is the performance team, and another one is the DevOps team. So, the setup and the alert system belong to the DevOps team, not for performance. So, I don't use any alerts in AppDynamics, Dynatrace, or any of the tools.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can have a real-time detection for the root cause of problems, minimizing time to resolution."
"This can help customers who already have a lot of monitoring providers consolidate what they have."
"It provides real-time information alerts."
"Sometimes, I monitor the user's time of response and use this information to improve the number of servers on the back-end. Or, I can use it to change my back log for front-end developers and improve their response times. It's very important in this case because I can improve the experience of the final user."
"New Relic's dashboard is nice, and it's reliable. It's also compatible with many services, especially Java and the Python ecosystem."
"The most valuable feature is the ability to manage the application flow."
"It gives insights to non-technical people about what technical issues are most important, how much it impacts customers, and potentially, where we should be targeting our development teams when they have time."
"We appreciate the way that this solution allows us to monitor the ongoing status of the UI at any given time."
"They instrument up from the bottom to the top – every piece of code - they have a very perfect read of what’s being done, and how long it’s taking."
"The most valuable features are the dashboards and tracing."
"Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort."
 

Cons

"It would help to have historical information."
"We would like to receive more AWS-specific details from the New Relic Dashboard, like EC2 health."
"New Relic does enable frontend performance monitoring by default. However, when we are troubleshooting the issue, New Relic is not able to trace back to the service where the issue is. Other solutions, such as Dynatrace are better."
"It would be nice if there were pre-made dashboards."
"New Relic can be improved by incorporating an automated incident analysis solution."
"The price could improve."
"It would help customers if there were an on-premises version available."
"The initial setup can be made easier. Like Mixpanel, New Relic can also have a step-by-step guide for the setup process."
"I would like the ability to set up certain dummy accounts and do the actual things that the customer is doing, without impacting the production environment."
 

Pricing and Cost Advice

"Customers can save costs (time and money) by integrating with this tool."
"Pricing is better with New Relic APM than Dynatrace."
"We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us."
"New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."
"It would be nice if we could buy it annually instead of monthly."
"I think the pricing is reasonable."
"The solution is priced reasonably. New Relic APM is one of the best products for me because it's economical, so anyone can easily pick it over other solutions and use it."
"The pricing and licensing are good if you have an account manager and a partner manager who are looking to help out."
"Cost is significant with a lot of extras."
report
Use our free recommendation engine to learn which IT Operations Analytics solutions are best for your needs.
869,566 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
8%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise50
Large Enterprise61
 

Questions from the Community

Ask a question
Earn 20 points
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
New Relic can be improved by incorporating an automated incident analysis solution. They have comprehensive enterprise data, and based on that, they could generate and forecast things. They can pre...
 

Comparisons

 

Also Known As

No data available
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

Nedbank, Sinergia, FIS, TNS (Calypso Canada), Moneris Solutions, Travelex, Telecom New Zealand (Gen-i), Open Solutions Canada (Fiserv), Transaction Junction, Blue Shore Financial
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about Splunk, New Relic, IBM and others in IT Operations Analytics. Updated: October 2025.
869,566 professionals have used our research since 2012.