We performed a comparison between INETCO Insight and New Relic based on real PeerSpot user reviews.
Find out what your peers are saying about Splunk, New Relic, Devo and others in IT Operations Analytics."We can have a real-time detection for the root cause of problems, minimizing time to resolution."
"This can help customers who already have a lot of monitoring providers consolidate what they have."
"It provides real-time information alerts."
"The VPN is one of the solution's most valuable features for us."
"The most important thing is that it tells us where the latency in throughput and response time are."
"The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful."
"The solution is good for sending alerts, drawing graphs about system usage, and creating plug-ins."
"As soon as it monitors all our systems and is integrated with PagerDuty, the operations team just needs to wait for alerts on their cellphones to fix things."
"The most valuable features are infrastructure monitoring and application performance monitoring (APM)."
"The product allows the developer to see the actual problems in the applications."
"We use it for monitoring, identifying when services go down, or when they are outside of what we would consider normal operations."
"It would help to have historical information."
"The solution must provide better support for Azure Web Apps service."
"New Relic does enable frontend performance monitoring by default. However, when we are troubleshooting the issue, New Relic is not able to trace back to the service where the issue is. Other solutions, such as Dynatrace are better."
"They could improve the education process and how people understand that these tools are very technical. Right now, if someone was to pick it up from day one, it is a very steep learning curve."
"The UX/UI design of New Relic APM could be improved. The solution currently has some slow pages in terms of loading and viewing the pages, for example, the reports. The reports and other pages take a long time to load."
"It is very difficult to award the service level cycles at an endpoint level."
"There are certain features that are not supported in New Relic, such as CATSEARCH, which allows you to do a full-text search."
"There were some settings we had issues with."
"I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics."
Earn 20 points
INETCO Insight is ranked 21st in IT Operations Analytics while New Relic is ranked 2nd in IT Operations Analytics with 151 reviews. INETCO Insight is rated 9.0, while New Relic is rated 8.6. The top reviewer of INETCO Insight writes "Provides real-time detection for the root cause of problems, minimizing time to resolution". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". INETCO Insight is most compared with Dynatrace, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor.
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We monitor all IT Operations Analytics reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
