Try our new research platform with insights from 80,000+ expert users

IceWarp vs Mimecast Email Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IceWarp
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Email Applications (7th)
Mimecast Email Security
Average Rating
8.0
Reviews Sentiment
6.2
Number of Reviews
31
Ranking in other categories
Office 365 Protection (3rd), Secure Email Gateway (SEG) (4th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. IceWarp is designed for Email Applications and holds a mindshare of 5.1%, down 6.0% compared to last year.
Mimecast Email Security, on the other hand, focuses on Secure Email Gateway (SEG), holds 11.9% mindshare, down 15.8% since last year.
Email Applications
Secure Email Gateway (SEG)
 

Featured Reviews

AvinashLotke - PeerSpot reviewer
Useful for collaboration and storage but improvement is needed in API integration
The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory. I think IceWarp needs to improve in a few areas. They have two types of admin consoles - a web-based one and a remote one. I'd like to see these combined into a single web-based admin console. The log reading and information system also needs improvement. The current way of showing incoming and outgoing logs isn't very clear. For new users, it's hard to understand these logs, especially compared to Office 365 and other systems with easier-to-read logs. They should also add an export option to get all logs with a single click whenever we need them.
ShaheenKapery - PeerSpot reviewer
Provides valuable security features and has a straightforward setup process
The initial setup process is straightforward and takes a weekend at most. A .com domain can take up to forty-eight hours, while a local domain takes about four to eight hours because it has to propagate through the international DNS records. It is a cloud-only solution. If you're managing email security on-premises, you use your bandwidth to download emails, including spam, and then use your servers to clean it up. For example, say a third of your email is spam; this consumes significant bandwidth and resources. However, if you use Mimecast, they filter the emails on their servers before delivering them to you. It can be a major selling point in regions with expensive bandwidth, such as Africa. You can save bandwidth and improve overall efficiency by offloading the spam filtering to Mimecast.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."
"It's scalable and stable."
"An effective, functional, very good tool for controlling resources."
"The groupware module is the most valuable feature."
"The TeamChat feature has been really good for our email management. It lets us collaborate, share files, and invite guests like Google Spaces or Microsoft Teams. I like the two-factor authentication for security. However, they need to improve their document collaboration tools, as their Word, Excel, and PowerPoint features are basic compared to Microsoft and Google."
"The solution has a very good log-in to the UI when compared to other solutions."
"Its price is the most valuable. It is definitely one of the lowest price solutions."
"The solution's voice services work well for our company."
"The platform's most valuable features are journaling and email archiving, effectively stopping phishing attacks."
"The solution's performance is good."
"The initial setup is very straightforward."
"Due to our specialized use case, that HIPAA dictionary really comes in handy."
"Its administration console is very easy to use. The administration console is absolutely important because you interact with the platform through it."
"In the current environment that the world is in, everyone is trying to hack everyone else, so Project+ definitely helps a lot there."
"Mimecast certainly helped my customers reduce phishing emails."
"The product is good. To date, we have not faced any challenges."
 

Cons

"Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."
"Our customers sometimes have problems receiving mail."
"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome."
"The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes."
"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."
"The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory."
"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
"I did have a problem with Mimecast. That is why I was looking for an alternative solution because their sender IP address gets poorly rated by Microsoft."
"The platform's cost-effectiveness could be improved."
"The product's interface could be improved to be more user-friendly."
"Its pricing can be improved. It is a bit expensive."
"The price could be better, it should be reduced."
"Many of our users complain that the system is blocking too many attachments. It's a good practice from a security perspective, but our users think Mimecast is doing too much. It might be something we'll have to adjust."
"Lately, Mimecast's outbound mail servers have been regularly blocklisted by spam filters. That didn't happen a few years back, but it seems to be a more frequent problem these days. When a server is blocklisted, it means all of my outgoing mail ends up in the recipient's junk mail. That affects my reputation and business confidence."
"We discussed the phishing aspect, the DNS system, and the key rotation."
 

Pricing and Cost Advice

"The solution is priced well."
"There are various licensing plans available based on geographic zone."
"It is definitely one of the lowest price solutions."
"Costs far less than other solutions."
"The solution is inexpensive which is its main benefit."
"Pricing and licensing is very competitive and in some cases, cheap."
"I don't see any challenges for the Indian market. For example, 1 GB is available for around 399 INR, and 2 GB for 499 INR. They offer a range of plans, from basic to professional and enterprise, with multiple features. IceWarp's aggressive pricing is competitive compared to other market solutions like Zoho and Microsoft. One significant advantage is that IceWarp does not impose user capping like Google and Microsoft, which allows for substantial cost savings and flexibility in user conversion."
"Price-wise, it's a cheaper solution, without a doubt. Price is the reason we are still using the tool."
"The customers can select the license packages as per their requirements."
"Compared to the other products in the market, it is neither cheap but nor very expensive. I would rate it somewhere in the middle, 5 out of 10."
"The product has good pricing in terms of return on investment."
"The product price is moderate. I rate the pricing a five out of ten."
"We pay monthly fees to our provider."
"I'm always going to say the price needs to be lower, but it's reasonable."
"The solution is expensive."
"There are additional costs beyond the standard licensing fee."
report
Use our free recommendation engine to learn which Email Applications solutions are best for your needs.
861,803 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
19%
Comms Service Provider
11%
Manufacturing Company
10%
Insurance Company
8%
Computer Software Company
15%
Financial Services Firm
8%
Manufacturing Company
7%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for IceWarp?
IceWarp was very cost-effective, offering services at a significantly lower cost than Google, which was appealing for our organization.
What needs improvement with IceWarp?
The solution needs improvements in security, particularly regarding document management. Users currently have the rights to delete smart documents, which poses a challenge for administrators. A mor...
What do you like most about Mimecast Email Security with Targeted Threat Protection?
The interface of this solution is very easy to navigate and user-friendly. There is no delivery in email and other communications, making it reliable. The configuration is relatively easy.
What needs improvement with Mimecast Email Security with Targeted Threat Protection?
If I ask you about the room for improvement, we discussed the phishing aspect, the DNS system, and the key rotation. Apart from that, are there any other areas that you would like to see improved o...
 

Also Known As

No data available
Mimecast Email Security with Targeted Threat Protection
 

Overview

 

Sample Customers

Marriott, Toyota, Sony, Wendy's, Canon
Azizi Developments, Affinity Credit Union, Aftercare, Al Abbar Group
Find out what your peers are saying about Google, Microsoft, Amazon Web Services (AWS) and others in Email Applications. Updated: July 2025.
861,803 professionals have used our research since 2012.