Mimecast Advanced Email Security Reviews

My main use case for Mimecast Advanced Email Security involves addressing the large influx of spam emails that users experienced before its implementation. Previously, we were dropping thousands of spam emails daily, and while we tried mitigating this with Microsoft Exchange Admin Center, those measures were not sufficient. I wanted to ensure that every email entering our environment was thoroughly checked by Mimecast before being verified by Exchange Admin Center, allowing us to block numerous spam emails and create effective policies to prevent unauthorized emails.

One specific example of how Mimecast Advanced Email Security helped us was when we discovered a group of 16 to 17 users sending out data to their personal email addresses, utilizing various domains. We faced challenges tracking these incidents with Exchange Admin Center, as we could not adequately monitor attachments. With Mimecast Advanced Email Security, we implemented attachment policies that blocked emails with attachments from being sent out without approval, which significantly helped us prevent unauthorized data leaks.

The positive impact of Mimecast Advanced Email Security on our organization is evident in how it has drastically reduced spam emails and improved our data security. Thousands of spam emails, which previously flooded our environment, are now blocked, allowing us to enhance our overall data protection by restricting users from sending sensitive data to personal or third-party email domains.

While I don't have a specific percentage to share, I can confirm that we managed to cut down on spam emails by thousands. Additionally, instances of unauthorized information being sent externally were significantly reduced, and we noticed improvements in our overall data protection scores assessed by a third-party vendor.

In addition to my main use case, Mimecast Advanced Email Security offers enhanced email security management, URL protection, attachment protection, and the ability to enforce DMARC policies effectively. My experience with Mimecast Advanced Email Security has been great, and I find this tool extremely useful for both email security and URL protection.

The best features of Mimecast Advanced Email Security include the flexibility to create customizable rules for email and URL protection, along with the attachment protection feature that blocks emails solely based on having an attachment. Features such as holding emails based on DMARC or SPF scores stand out to me, as they significantly improve our email security.

Improvements for Mimecast Advanced Email Security include enhancing the user interface and accessibility, particularly regarding admin capabilities to add or modify user accounts. Streamlining this could improve overall usability and security management for users.

Reporting is another area needing improvement in Mimecast Advanced Email Security, as the reports provided are not very easy to decipher. With artificial intelligence being integrated into various tools including Mimecast Advanced Email Security, I believe there is potential to enhance functionality, enabling users to ask specific questions and retrieve concise answers instead of overwhelming data.

I choose a nine for Mimecast Advanced Email Security because improvements such as better user interface and artificial intelligence integration features would greatly enhance its usability. While no tool is perfect, these adjustments could greatly elevate Mimecast Advanced Email Security's capabilities.

I have been in my current role for over four years, but I consider my leadership experience to have started on my very first day.

In my experience, Mimecast Advanced Email Security is stable, with the only issues being occasional sign-in problems for users. However, the support team resolves these efficiently, affirming the platform's stability.

Mimecast Advanced Email Security is scalable for my organization's needs. While our user base remains around 2,200, I believe it can adapt to much larger requirements as needed, based on discussions with others managing larger organizations.

The customer support for Mimecast Advanced Email Security is excellent. Our requests are addressed promptly, and we receive thorough responses, contributing to my satisfaction with the service. I rate the customer support a 10 out of 10.

Before adopting Mimecast Advanced Email Security, we utilized Microsoft Exchange Admin Center for our email security needs, and the decision to upgrade was driven by a significant number of spam emails and security concerns related to data leaks.

Overall, my experience with pricing, setup costs, and licensing was smooth. The vendor management and team cooperation we received, post-negotiation and integration, was a 10 out of 10.

We did not evaluate many options prior to choosing Mimecast Advanced Email Security. Given our budget as a financial corporation and the recognition of Mimecast Advanced Email Security as an industry leader, we opted for it without exploring other solutions extensively.

One specific example of how Mimecast Advanced Email Security helped us was when we discovered a group of 16 to 17 users sending out data to their personal email addresses, utilizing various domains. We faced challenges tracking these incidents with Microsoft Exchange Admin Center, as we could not adequately monitor attachments. With Mimecast Advanced Email Security, we implemented attachment policies that blocked emails with attachments from being sent out without approval, which significantly helped us prevent unauthorized data leaks.

I trust the accuracy and reliability of the outputs from Mimecast Advanced Email Security completely, without question.

Mimecast Advanced Email Security is currently deployed in a fully cloud-based environment for my organization after transitioning from a hybrid cloud setup with both on-premises servers and Microsoft cloud services.

While our user base is approximately 2,200 users with just six supporting staff, I would not claim there were monetary benefits in terms of staff reductions due to Mimecast Advanced Email Security's integration, but it has notably enhanced our email security and data protection.

For those considering Mimecast Advanced Email Security, I would advise evaluating their requirements carefully. Since they are likely seeking solutions for specific issues with previous systems, it is straightforward to endorse Mimecast Advanced Email Security for its effectiveness in enhancing email security and data protection.

My confidence in the security brought by Mimecast Advanced Email Security's artificial intelligence features is high. Even though artificial intelligence is relatively new, I trust that the mechanisms in place will ensure data protection, given that Mimecast Advanced Email Security's core mission is safeguarding sensitive information in the email environment.

Mimecast Advanced Email Security is scalable for my organization's needs. While our user base remains around 2,200, I believe it can adapt to much larger requirements as needed, based on discussions with others managing larger organizations. I rate this solution a nine overall.

The primary use cases for Mimecast Advanced Email Security is email security, which focuses on email inspection, phishing, and impersonation detection.

Feature-wise, what we normally see as a provider is how well they are aligned with their confidentiality management like DMARC, SPF, and DKIM management. Mimecast Advanced Email Security has been doing an excellent job in that area, as well as the compliance part, including how they do email archival, legal holding, and eDiscovery. Apart from that, they also have features like awareness training and user risk scoring, which definitely helps as a provider to show the complete picture to end customers.

Regarding pricing, Mimecast Advanced Email Security will be at par with Proofpoint. They are not saying they are very cheap; they are a decently premium product in the market. The ROI discussion sometimes wins the conversations. Pricing-wise, they are slightly premium, and that is how everyone has positioned themselves in the market.

The improvement needed is not necessarily in the product itself, but rather around how other organizations have evolved. The DLP discussion is no longer limited to email; it has gone to border level with companies like Zscaler, Netskope, and Palo Alto giving the complete full-stack SASE setup. When somebody has a SASE setup, then Mimecast Advanced Email Security DLP might not even be needed at a point in time. Mimecast Advanced Email Security needs to improve in this area because they are only focusing on a particular set of problems which is on email and human risk, whereas companies that need a slightly bigger picture will look elsewhere.

The second thing is when you buy an XDR provider, they give you a complete holistic story around it, showing what has happened, which email somebody has clicked on, whether there have been any changes, and whether there is any network activity. You get a holistic picture. When pushing Mimecast Advanced Email Security to end customers, people are more often saying that they would rather buy XDR from another provider because the story when an analyst sees is complete in terms of what they see, whereas they only get an email story from Mimecast Advanced Email Security. Mimecast Advanced Email Security has to improve there. Companies like Abnormal AI cover more on UEBA and user behavior, and there are many things for Mimecast Advanced Email Security to improve in this area as well.

It is less of a technology issue; they are doing very well on email. The conversation for them to have is on how to get into a broader level or how to get a tie-up to become a broader supplier. At least from a service provider landscape, I can say that.

I have been working with Mimecast Advanced Email Security for probably three to five years.

Mimecast Advanced Email Security is a good product and is very stable.

Mimecast Advanced Email Security is definitely scalable, and we are deploying it in very large environments.

The customer service is good. Normally as a service provider, we do have our in-house support and we manage most of the things in-house, but if we need help, they are great. They are not like Microsoft, but they are great at it. They respond properly and try to help wherever they can.

The setup is straightforward.

We do in-house deployment.

The ROI is more around whether they are able to reduce the risk dramatically. The ROI which companies see should be able to justify buying Mimecast Advanced Email Security. It is acceptable. I cannot say that it is cheaper, but definitely it is on a decent side. People can buy it. It is not very costly. The ROI is decent and they can definitely invest in it.

DLP is part of most of the compliance journey for most organizations because it helps identify the PII data which normally gets sent. Sometimes you have to send it, and you have no other choice than the option of masking the data. It is this kind of a filter where you have an option to identify whether there are any passport details, customer PII data, or any source code. You have an option to hold it or encrypt it if you need to. If you still have to send it, you can encrypt and send it. You can notify your security team to check it and all that. These are features which most DLP has, and even Proofpoint has similar features.

They are being pretty happy with Mimecast Advanced Email Security. The policies are decently researched and marked. They are happy and at the same time, with some of the features, they have the option to customize. That is where service providers like us come into the picture. We help them customize few of the policies, but apart from that, they have been very strong in terms of the policies and their processes.

It will be straightforward. Since you have email security, you get a decent number of emails without phishing and BEC risk. They reduce dramatically. Email availability and business communication continue uninterrupted, so you have email continuity in your picture. Compliance, as I mentioned, the litigation hold and eDiscovery helps them maintain compliance. I have seen that being utilized by a few of our legal clients. For them, it is very useful. Data leakage is reduced; if you have an option to block something, encrypt it, mask it, or block it, you have less risk of data leakage. User security awareness is also important. They do have phishing simulation and security awareness trainings that help reduce human errors and maintain user risk scores.

The primary thing which comes when I suggest is that people mostly go for email security features. I would still recommend people to start with their DMARC analyzer. Start from there, start your authentication, get the authentication methodology right, get the process right, and then followed by taking a product like Mimecast Advanced Email Security. I have been in this field for ten years, and in Microland, I have been for three years. Overall, I would give this product a rating of eight point five.

I have been using Mimecast Advanced Email Security for more than two and a half years.

As the name suggests, I use Mimecast Advanced Email Security for email security, protecting the corporate email communication from phishing, spam emails, malware, malicious URLs, malicious attachments, any impersonation attempts, or business email compromise. It provides an additional security layer around the organization's email environment and gives the security team better visibility and control over suspicious messages before they reach end users. It acts between the user and the email-sending server. In the cloud, it protects and stores all the emails. Before it reaches the user, it takes the action. That is the best and the main advantage of this tool.

For a client, they used to get more spam or phishing emails, so Mimecast Advanced Email Security used to categorize those emails before a SOC engineer even got to them. With more probability of an email being suspicious, it used to flag and bounce the email so that it wouldn't reach the user's inbox. That was a big help.

Most valuable in my day-to-day work, I would say, most of the work has been taken care of by Mimecast Advanced Email Security itself, so the SOC doesn't need to take care of each and everything. Day-to-day email protection covers a large portion of email that is based on attacks ultimately trying to get the user to click on the malicious link and credential harvesting attempts. Mimecast Advanced Email Security URL protection gives us an additional layer of defense by analyzing URLs and checking their destination when the user attempts to access it, rather than just relying on the reputation of the link when the email was originally received. From a security operation perspective, I find this particularly valuable because it helps with phishing investigations and reduces the chances of a user interacting with the malicious URLs.

In a positive sense, most of the email categorization when the email is received to the user inbox is done by Mimecast Advanced Email Security in a very dynamic way. The positive impact is mainly by reducing the number of malicious and suspicious emails that reach our end users. From a security perspective, it has helped us detect and block those phishing attempts, the malicious links, suspicious attachments, or impersonation emails. These are the biggest security issues, so it used to help us a lot. By that, half of the work would have been reduced, and the amount of manual investigation required for routine email checking and the team's effort was significantly decreased. Another benefit is the visibility it provides during investigations. When a suspicious email is reported, I can review the message details and security actions taken by Mimecast Advanced Email Security, which makes it easier to determine whether the email is malicious and what response is required.

When it comes to the categorization, previously I used to analyze each and every email that a user reports to my desk. Later, when I incorporated Mimecast Advanced Email Security as the email security tool, I just had a weekly task to do email analysis of which emails are flagged as phishing, and I used to block those domains. Most phishing emails are dynamically purged and bounced back so that they will directly move to the user's deleted folders rather than the inbox. This significantly reduces the chances of a user clicking the email link, making it a measurable improvement. The amount of manual effort required from the security team was greatly reduced as Mimecast Advanced Email Security blocked a significant number of malicious URLs, attachments, and impersonation attempts before they reached the user. For organizations looking for a benchmark figure, Mimecast has published customer case studies showing substantial improvements, with one customer reporting a 99% reduction in phishing and spam. Similarly, I have also seen more than 80-85% of my work reduced after integrating Mimecast Advanced Email Security.

Mainly in email categorization, I would say Mimecast Advanced Email Security uses a very definitive method in categorizing emails. Before using this tool, the help desk or security team spent a lot of time categorizing and reviewing each single email. After incorporating Mimecast Advanced Email Security, it reduced most of that time. Overall, it has reduced most of the manual work associated with email security. Initially, I had to review each and every email whenever it was received, but later I made it a weekly task so that I don't need to take care of each overlapping email in real-time.

The best features of Mimecast Advanced Email Security are strong phishing and spam filtering, URL malicious link protection, attachment inspection, impersonation and business email compromise protection, flexible email security policies, and good visibility into the email activity. Useful administration controls, integration with the Microsoft 365 environment, the ability to investigate, and remediate suspicious messages constitute additional valuable features.

Mimecast's multi-layer protection helps a lot for security teams when it comes to detection and categorization of emails. I assess its effectiveness by observing how efficiently it identifies suspicious sender domains, display names, impersonation, domain similarities, spoofing indicators, and social engineering patterns. This capability is particularly valuable for detecting higher-level impersonation attempts, those from a CEO or CFO, along with other business email compromise attempts that may not contain a malicious attachment or URL. For URL protection, I evaluate the number and type of malicious links blocked, including phishing URLs that may initially appear legitimate but become malicious later. The real-time scanning that occurs when a link is clicked is particularly useful for these scenarios. For attachment protection, I assess how efficiently the solution identifies potentially malicious files through malware scanning and sandbox analysis. I am also monitoring whether legitimate business attachments are being unnecessarily blocked or delayed. Overall, Mimecast's multi-layer detection is effective and reliable.

Regarding accuracy and reliability of output, since Mimecast Advanced Email Security reduces most of my tasks, I would say its performance is very good overall. In my day-to-day usage, its detection is effective at identifying suspicious emails, phishing attempts, or unusual communication patterns and other threats that may not be observed through traditional signature-based detection. The combination of multiple detection techniques is particularly useful because the system doesn't have to depend on a single indicator when determining whether an email is suspicious. From an analyst perspective, I also find the automated categorization and risk assessment useful for prioritizing reported emails, which helps reduce the time spent by the SOC team focusing on higher-risk incidents. Mimecast Advanced Email Security describes AI-based triage and prioritization of reported suspicious emails as part of its security operation capabilities. Overall, the accuracy is sufficient to be highly useful and very good for detection, prioritization, and categorization.

Some of the AI capabilities of Mimecast Advanced Email Security are very useful for detecting phishing and categorizing emails. What I appreciate is that the AI is primarily used to enhance security detection and administration rather than completely replacing human decision-making power. The platform utilizes AI and machine learning for areas such as anomaly detection, phishing, and business email compromise detection to identify unusual communication patterns and provide dashboards with graphs. From a governance perspective, Mimecast has established an AI governance framework that encompasses risk assessments, responsible AI practices, privacy considerations, and ongoing monitoring. The company is also ISO 27001 certified, which adds additional confidence that AI management and governance are treated as formal security and compliance requirements. However, I believe continued transparency around the AI decision-making process and data usage is essential. For security teams, it is very important to understand why an AI model classifies something as malicious and how customers' data is protected. Mimecast provides dedicated privacy and AI deployment information through its Trust Center.

Mimecast Advanced Email Security is one of the great email security tools, providing an additional layer of email security alongside Microsoft 365 rather than replacing existing Microsoft security controls. Microsoft 365 remains a core productivity and identity platform while Mimecast Advanced Email Security offers additional protection around the email attack surface. I find Mimecast Advanced Email Security to be highly effective for capabilities such as advanced email phishing detection and protection against malicious URLs and attachments. This layered approach is beneficial because threats sometimes require additional detection.

For improvement, I would say some of the catalogs, while navigating, were a little tricky. Before the portal update, there were challenges, but after they improved, I got the new portal. Still, there was a little confusion of navigating from one category to another, which was the main difficulty I faced. Other than that, Mimecast Advanced Email Security provides a lot of security controls and customization, which are very useful for a security team. However, the number of configuration options can make the platform somewhat complex for new administrators. A more streamlined interface with a clear explanation of why a particular policy or detection was triggered would make everyday use much easier. I would also like to see more customizable reports and dashboards. This was a major issue because I wanted reports and later had to raise a support case, which resulted in the support team providing the report and dashboard look only after the support case was raised. It was helpful, but it could have been presented in the portal beforehand to avoid any issues.

I have been working in my current field for more than three years.

In my opinion, Mimecast Advanced Email Security is very stable, reliable, and quite accurate. I would say not every tool can be completely perfect, but Mimecast does its job exceptionally well.

When it comes to scalability, Mimecast Advanced Email Security can handle the traffic for organizations of any size, whether they are hybrid, cloud-hosted, or on-premises, with hundreds to thousands or even hundreds of thousands of devices and users. This scalability makes it very easy to maintain consistent email security for any organization.

The customer support has been really great. I used to raise support cases with detailed descriptions and problem statements, and they resolve those cases very quickly.

For this customer, I did not use any previous solution before adopting Mimecast Advanced Email Security.

Initially, the deployment phase involved mostly the SOC workload. The main implementation involved higher management, such as managers and leads. My work primarily focused on email security analysis and the usage of the tool rather than implementation. What I recall is that it integrated well with Microsoft 365 and Office 365, so all emails and the entire domain were configured to manage allow lists, block lists, exceptions, and everything very smoothly.

In my opinion, Mimecast Advanced Email Security is a very good tool compared to other email security tools I have used for other clients. Therefore, I would say it offers a very good return on investment.

Before choosing Mimecast Advanced Email Security, I evaluated another Microsoft email security option along with this one. Based on the client's budget and their preferences, I ultimately decided to go with Mimecast Advanced Email Security.

I have covered everything regarding my main use case and how I use Mimecast Advanced Email Security day-to-day.

I have completed discussing the features of Mimecast Advanced Email Security.

As I have already explained, Mimecast Advanced Email Security has provided me with significantly better results in terms of manual workflow that the security team used to spend evaluating emails. Emails serve as the first line of attack, with most business compromise emails or phishing campaigns executed by attackers. Consequently, managing these emails is paramount. I find that Mimecast Advanced Email Security effectively addresses the common attack techniques involving phishing emails, URL protection, attachment security, and spam filtering, providing better visibility into suspicious emails. The system's effectiveness heavily relies on how the policies are configured and how the tool is employed. Initial configuration and ongoing policy management can take some effort, and legitimate emails can occasionally be flagged, making it important to maintain a good balance between security and usability. Overall, I consider Mimecast Advanced Email Security to be a reliable and effective security solution, with the highest value for organizations that face significant phishing and email-based threats and are willing to invest time in proper configuration and monitoring.

If you are exploring a good email security solution that can manage your emails with users of any size and offers a good return on investment, I recommend not simply viewing it as another spam filtering product or antivirus option. It addresses phishing, impersonation, malicious URLs, attachments, and any type of threat. I suggest running a controlled pilot to evaluate it and define clear success criteria, including examining the number and quality of threats detected, false positives, and user impact, along with the reduction in investigation time and manual effort. Considering all these factors, I believe Mimecast Advanced Email Security will be an excellent tool for organizations looking to invest in a solution that streamlines their manual tasks and enables properly configured email security policies. I would rate this product eight point five out of ten.

Mimecast Advanced Email Security is designed to safeguard email infrastructure and ensure spam protection, as well as to work as an anti-malware filter. It functions as a secure email gateway, anti-phishing product, impersonation protection, URL protection, attachment defense, spam protection, and also offers a Targeted Threat Protection module along with DLP scenarios, data loss prevention or data leak prevention, and an email continuity archiving solution, specifically addressing Business Email Compromise scenarios. All these modules I have worked with, and it provides multi-layer protection.

Mimecast Advanced Email Security has state-of-the-art features and is very sophisticated compared to other partners. It uses multi-layer protection instead of a single security engine, offering strong phishing protection, which is particularly useful for protecting against credential theft and fake logins or Business Email Compromise, CEO impersonation, and vendor impersonation. Additionally, the URL protection and attachment sandboxing ensure that emails are thoroughly validated before release, along with integration with Microsoft 365.

Mimecast Advanced Email Security email protection solution allows me to define granular level rules and filtering through multi-layer filters with specific conditions or regular expressions. This setup helps safeguard emails and enhances the filtering modules of our existing systems, such as those in Proofpoint, specifically for malware and phishing definitions. Consequently, content and connection filtering occur at Mimecast Advanced Email Security level, enabling attachment and URL defense.

As an area of improvement for Mimecast Advanced Email Security, I would like to see enhancements in capabilities to eliminate false positives even before emails hit the mailbox, leveraging AI functionalities. Also, I believe the platform should incorporate additional AI modules to make it a preferred choice for customers and end-users. Instead of reactive measures, it could proactively identify spam domains and prevent them from derailing mail flow.

I have been working with Mimecast Advanced Email Security for the last six years.

When it comes to stability and reliability, we have not faced any notable issues with Mimecast Advanced Email Security for our customers. It proves to be a reliable product that is stable and highly available in cloud instances.

Mimecast Advanced Email Security is indeed very scalable and easy to scale according to the growing needs of our organization. Scaling can occur based on workload analysis and audit reports that we perform, allowing for simple adjustments as necessary.

I evaluate customer service and tech support for Mimecast Advanced Email Security as fine. Based on service models and tiered support, I have no complaints. Additionally, the presence of a knowledge base provides readily available solutions, which mitigates support challenges.

When it comes to the initial setup process for Mimecast Advanced Email Security, we need to consider domain ownership, DNS, mail flow architecture, existing policies, and a validation testing area. When emails hit Mimecast Advanced Email Security secure gateway, they get scanned for AI and anti-phishing concerns before being sent to Microsoft Online or an on-premise solution. Therefore, it is vital to prepare prerequisites, including identifying the number of admins, detailing DNS records, listing all company domains, and understanding the current inbound-outbound mail flow.

I do not have specific insights about the pricing aspect or setup costs of Mimecast Advanced Email Security, but I understand it operates on a per-user basis and that there are licensing components based on certain categories and support models.

My advice for organizations considering Mimecast Advanced Email Security would involve focusing on its impersonation protection and threat auto-response modules, as they add significant value along with email protection.

With the existing compliance and regulatory requirements, I can fine-tune and align Mimecast Advanced Email Security policy engine with these patterns. This ensures seamless operation within our existing email gateway architecture.

Mimecast Advanced Email Security module has helped me remediate areas impacted by phishing attacks, particularly by creating email filtering rules and adding an additional security layer in front of Microsoft 365, functioning as an email gateway appliance with MX records pointed to Mimecast Advanced Email Security. It provides strong protection against Business Email Compromise and impersonation attacks, including CEO impersonation or financial account impersonation, as well as addressing imposter attacks like C-level and executive mail phishing. Additionally, it improves the archiving process and compliance capabilities, making it a complex hybrid environment which serves as a perfect third-party email solution. I rate this product highly for its comprehensive security features and reliable performance.

My main use case for Mimecast Advanced Email Security is to protect the email environment for Cimpress and filter out spam, phishing, or unwanted emails.

In a specific example of how Mimecast Advanced Email Security helped with spam or phishing in my organization, when someone tried to spam our organization with emails, we usually block the emails through Mimecast by creating a certain policy where if certain criteria do not match, we do not deliver the email to the user.

Regarding my main use case, we usually record the email based on email domain security, such as if SPF and DKIM and DMARC are not validated, then we do not deliver the email to the user in Cimpress from the vendor or sender.

The best feature Mimecast Advanced Email Security offers is email tracking. Email tracking is really useful in Mimecast Advanced Email Security.

What stands out to me about email tracking is that with it, we usually can deep dive into any kind of email. If it is delivered, then I can see how it is delivered. If it is not, then I can see why it is not delivered. If it was blocked by spam policy or that VIP user email policy, or if there was any configuration issue from the sender side, we can inform them. Those are the most useful cases we use. Additionally, the attachment protection policy is really good in Mimecast Advanced Email Security.

Mimecast Advanced Email Security has positively impacted our organization by securing our environment better than before compared to what we used to configure earlier to deliver the email.

After configuring Mimecast Advanced Email Security, without our standard config, I notice less spam emails and also earlier detection of phishing emails than we thought. For example, there was a signature phishing scam on the internet, but Mimecast Advanced Email Security caught it before it came to fruition and instantly blocked that signature-based phishing scam, which is useful for anyone using such links in an email signature.

I would also like to add that we have used DMARC Analyzer from Mimecast Advanced Email Security in the last two years to configure the DMARC for Cimpress owner domain. That was a really good tool from Mimecast Advanced Email Security as well, and we did use and configure the DMARC for Cimpress.

Regarding how Mimecast Advanced Email Security can be improved, I think Mimecast Advanced Email Security is continuously improving email security, but I would like them to include a feature as soon as possible that detects when someone spoofs the display name. If my name is ABC, then someone could use the ABC name and send the email to a user. If that email ID is not from Cimpress, it should create some warning indicating this is an external email, not from your company.

I have no additional comments about the needed improvements. Everything is pretty good. What we pay and what we get from Mimecast Advanced Email Security is really good, with no issues.

I have been using Mimecast Advanced Email Security since the last nine years.

Mimecast Advanced Email Security is very stable.

Regarding scalability, there are no issues with it in Mimecast Advanced Email Security. It handles email flow very smoothly, and we never face any issues with email delivery as our organization grows or email volume increases.

The customer support is very good with no issues. We instantly get customer support from Mimecast Advanced Email Security whenever there is a requirement. Although we have not had a critical issue, customer support is good. I would rate the customer support a nine, as it is pretty good.

We previously used Outlook Defender, basically Microsoft Defender, but it was a secondary tool, not the primary, so we ditched Microsoft Defender.

There is no specific return on investment. Mimecast Advanced Email Security is an email security product that you must have if you want to protect your organization.

My advice to others looking into using Mimecast Advanced Email Security is that if you have a medium to big enterprise, you can definitely go with Mimecast Advanced Email Security. That is not an issue.

I rate Mimecast Advanced Email Security a nine out of ten. I give it a nine because it has all the required security measures in place. Any enterprise planning to buy Mimecast Advanced Email Security will definitely find it helpful to secure their email environment.

We have not used the AI capabilities with governance and data protection yet because our use of Mimecast Advanced Email Security has only involved the pre-built templates or policies. I have not used the AI-based capability yet in Mimecast Advanced Email Security, so I cannot comment on its accuracy and reliability of output. Mimecast Advanced Email Security is hosted on Mimecast itself, and we do not have any AI security enabled yet. Mimecast Advanced Email Security itself is hosted on Mimecast.

My experience with pricing, setup cost, and licensing is that it is pretty fair. It is not expensive compared to other tools because we are getting enough security capabilities through data governance or email protection, and the uptime Mimecast Advanced Email Security provides for email delivery is really good.

My use case for Mimecast Email Security is that it's one of the best solutions for a traditional gateway. Check Point is the best for the AI-based solution. We are selling both as a partner for both solutions to customers.

Mimecast Email Security includes the best gateway solution across all Cisco, Trend Micro, and other solutions. For customers who want a traditional gateway, we suggest using Mimecast Email Security. For customers who want the advanced solution, we suggest Check Point for those features.

Mimecast Email Security's anti-phishing features are good and perform as expected.

Mimecast Email Security is a good solution because our customers haven't reported any phishing emails being delivered. It performs effectively as a traditional gateway solution. We haven't received any complaints regarding this solution.

Mimecast Email Security can be improved by adding some API integrations. Instead of remaining a traditional gateway, Mimecast Email Security needs to provide API solutions similar to Check Point.

I have been working with Mimecast Email Security for almost two years.

The system is not user-friendly because you have to create policies that are mapped in a dictionary. As an IT engineer, I understand how it works, but explaining it to another IT person can be difficult. Having more user-friendly dashboards would improve the work experience. In Mimecast Email Security, checking policies in the dictionary or gateway is very complicated, and not everyone understands this process.

If you examine the Check Point portal, it's user-friendly with easily accessible tabs that anyone can explore. With Mimecast Email Security, making changes might impact existing mailboxes. The portal is complicated compared to Check Point's user-friendly interface.

Mimecast Email Security is a stable solution. We don't encounter many issues with it. Customers report issues rarely, once or twice a month at most. It's performing well, and customers aren't reporting significant problems after implementation. They confirm it's a good solution where only one or two rare emails get through, while the rest are properly blocked without any issues.

Mimecast Email Security is a scalable solution. If Mimecast Email Security introduces API solutions, it will dominate the market. This would also be beneficial for Check Point.

I would rate my experience with technical support of Mimecast Email Security between seven and eight out of ten for their support.

Positive

The initial setup of Mimecast Email Security was easy, though it's not user-friendly.

My relationship with Mimecast Email Security is as a partner.

I am not familiar with the pricing details of Mimecast Email Security as I am an engineer. The sales team manages all pricing-related matters.

Most customers are using Mimecast Email Security in the cloud only, not on-premises.

Mimecast Email Security has a high catch rate compared to other solutions such as Cisco, Trend Micro, or Barracuda. They consistently implement new solutions and inform all their customers and partners about new features, which is a positive aspect.

Based on overall experience, Mimecast Email Security is the best solution for traditional gateways. Having worked with multiple traditional gateways including Cisco, Trend Micro, and Barracuda, Mimecast Email Security stands out as the superior option.

On a scale of 1-10, I rate Mimecast Email Security a 10 overall.

Mimecast Advanced Email Security serves as my primary tool for managing emails since we use it as our email gateway. We manage various emails coming into our organization and filter which ones are genuine and which are non-genuine. It is a useful tool that helps us filter every non-synchronized email that comes into our organization.

When we face phishing email campaigns with various usernames incorporating our organization members, we filter out every username that is identified as a phishing email campaign and submit it to Mimecast Advanced Email Security, which immediately blocks it based on the suspicions we provide. This has significantly reduced our workload and helped us manage many phishing email campaigns we receive in our organization.

Mimecast Advanced Email Security produces a lot of information about the email, including where the email comes from, its source, and what it contains. It provides various details that I did not expect Mimecast Advanced Email Security could offer, which are extremely helpful to investigate and reach the best conclusion about whether emails are suspicious or genuine. Mimecast Advanced Email Security has helped me tremendously through these two years.

Mimecast Advanced Email Security offers various advantages, such as getting a document reviewed to determine whether it is relevant to our organization. It provides a brief review containing details such as file hashes and the contents entailed, helping me as a SOC analyst in determining the genuineness of documents and emails. I consider that a significant advantage of Mimecast Advanced Email Security, and it is very easy to navigate and manage senders accordingly.

Mimecast Advanced Email Security has an enormous amount of features that everyone uses. Mimecast Advanced Email Security has positively impacted our organization by serving as our email gateway for over four years. As a security person, we use Mimecast Advanced Email Security to analyze our day-to-day phishing emails and any other types of emails entering our organization. It easily generates reports about the kinds of emails coming in weekly and classifies them into various categories, making it very helpful to analyze and ensure our email gateway remains safe and secure by updating all security patches.

Regarding measurable outcomes with Mimecast Advanced Email Security, I notice that it saves time whenever we receive phishing emails because it automatically blocks them based on previous input, analyzing prompts and patterns. It generates reports on the phishing emails blocked, and we can review or release emails if needed, significantly reducing the time spent on handling these issues. Mimecast Advanced Email Security proves to be a useful tool, allowing me as security personnel to work in a more peaceful manner.

Mimecast Advanced Email Security can be improved by integrating artificial intelligence to process emails more effectively, providing summaries that would be substantially helpful. The user interface is good as it is, so I have nothing much to add regarding improvements.

The accuracy of Mimecast Advanced Email Security is good, but I cannot solely rely on AI accuracy for actions, as AI is not infallible. It analyzes patterns but sometimes overlooks suspicious indicators. While Mimecast Advanced Email Security uses a precautionary method to block emails, the process is good but still requires fine-tuning based on user experience.

I have been using this solution for over two years.

Mimecast Advanced Email Security is stable.

Scalability is great with Mimecast Advanced Email Security.

Mimecast Advanced Email Security provides customer support that is pretty good, as we receive prompt responses and immediate resolutions within the specified business days. I would rate the customer support a 10 out of 10.

Mimecast Advanced Email Security is the first solution I have worked on.

Mimecast Advanced Email Security is absolutely good, having an enormous amount of features that everyone uses.

I am not much aware of the pricing, setup costs, or licensing for Mimecast Advanced Email Security, as it was deployed in the project before I joined and I have been working as security personnel with the tool.

I have not evaluated other options before choosing Mimecast Advanced Email Security.

My advice to others looking into using Mimecast Advanced Email Security is to learn how it works before getting into the tool, which will provide a good understanding of its functionality and benefits. I would also suggest looking into other solutions to compare their cost-saving and efficiency aspects, as there are many options available today. I would rate this review an 8 out of 10.

Securing the mail communication.

Biggest benefit would be filtering everything that is either spam or a threat before reaching users mailboxes.

Filtering from threats before emails are reached mailboxes.
URL protection and sandboxing. Potentially dangerous links are open in Sandbox rather than in user's web browser further helping with potential threats.

Allow modification of potentially dangerous hyperlinks to be converted into either text or image instead of rejecting the message.

I have been dealing with Mimecast Web Security for more than five years.

Relatively stable with minimum issues. However, there were a few in the past caused a lot of headache.

From what I've seen from the MSP, it seems quite complicated to manage the configuration itself, but since I am not using the product as an admin, I can't answer it definitively.

I have not dealt directly with Mimecast Web Security's technical support; whenever we have a problem or something needs to be changed, I reach out to my MSP.

I did not purchase Mimecast Web Security through the AWS Marketplace because it goes through my MSP.

In general, I can't comment on ROI with Mimecast Web Security since I never worked without mail security application. I can't quantify the time I would need to spend on fixing issues or dealing with threats without Mimecast.

MSP in charge for setup etc. Costing seems similar to other evaluated solutions.

Mimecast was chosen by MSP who is also providing full support for us with the product. However, we as a company are evaluating various solutions which can provide better value to us either directly or indirectly via MSP. Mimecast seems to be heavy on configuration rather than using a user behaviour compared to alternatives we were presented.

We have been using Mimecast Web Security for quite a lot of years. Regarding the analytics part you asked and what metrics are most valuable for monitoring web activities in our case, we am not dealing with the monitoring; that's our MSP who does the majority of the monitoring on our behalf.

Regarding the reporting part, I have seen the original reports from Mimecast Web Security, which seem to be quite heavy in terms of information. With the MSP, we are just reviewing and discussing what is necessary. If there is a concern, that is dealt with MSP immediately rather than waiting for formal conversations. However, I think the Mimecast report is fine and easy to read.

It is hard for me to say whether the installation is easy or complex, as I wasn't involved; it was done by our MSP. I am the end customer of Mimecast Web Security, not a consultant.

My main use case for Mimecast Advanced Email Security is to check the logs of inbound emails, and if something is blocked, then accordingly, I will review and provide the solution so that it will not get blocked next time.

For example, there was one external sender who was sending us an email, and that got blocked because of the DMARC policy, so I just checked the logs there to solve that issue.

Regarding my main use case, sometimes I just read the SMTP logs to check and verify if the emails are sent out successfully or if they are delivered, such as relayed to Microsoft 365 or the other mail servers successfully.

One of the best features Mimecast Advanced Email Security offers is message retraction, which I really appreciate.

What I appreciate about that method is that I know that message SMTP logs help verify if the emails are successfully relayed or not from our server to different servers, and also the message I'm talking about is specifically for retracting any emails that were wrongly delivered to the recipient mailboxes.

Mimecast Advanced Email Security positively impacts my organization by helping us to deliver any spam or malware emails, which I know can cause our users to be in danger if any emails slip from the filters.

Mimecast Advanced Email Security is all good, but if we can include AI, it will be really good.

Regarding Mimecast Advanced Email Security's AI capabilities, my thoughts on its governance and security are that security is always the first priority of Mimecast, so we basically do not share our data with the AI; we are just improving some filters.

As for the accuracy and reliability of output, I find the accuracy of Mimecast Advanced Email Security to be good.

I have been using Mimecast Advanced Email Security for five years.

I notice some emails are delivered because of that, and we are changing some DMARC policies, so accordingly, I will review on the platform and block as required.

My advice for others looking into using Mimecast Advanced Email Security is that they can strengthen their security very well if they choose to go with it. I would rate this product a 9 out of 10.

We are doing a POC (Proof of Concept) for a customer looking into offset solutions to see how it performs compared to other players in email security.

In terms of efficacy, Proofpoint is better than Mimecast, though it's a little difficult to manage. A distinct advantage of Mimecast is its ability to block phishing and impostor attacks, which are significant threats currently. Security is a major feature where email security tools like Mimecast have delivered value by identifying and preventing phishing emails.

Mimecast needs to reduce the number of false positive emails; a big pain point for us. A lot of emails were missed despite being known samples. This needs improvement to reduce the workload on admins to manage emails.

I have been familiar with Mimecast for three to four years.

I rate the stability as eight point five out of ten.

I rate scalability as nine out of ten.

Support is not very good; not bad, but not very good. Response time is decent, however, support personnel are hesitant to engage in remote sessions, preferring to share documentation via email.

Positive

We have used Proofpoint and Barracuda for Security awareness training. The Barracuda tool is very poor; nobody is happy with it. I also have experience managing and implementing Proofpoint.

I have implemented Proofpoint, yet not Mimecast. We manage Mimecast for our customers.

There is definitely a return on investment when using Mimecast, as it blocks phishing emails, reducing the risk of significant financial losses.

The pricing is higher for Mimecast, particularly for the Indian market, where it is considered expensive.

We have experience with Mimecast, Proofpoint, Trend Micro, Barracuda, DirectCoder, and TruePoint.

I recommend Mimecast based on customer requirements and budget. It is a good tool for email security. I rate it eight out of ten.