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Abnormal Security vs Mimecast Email Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 2, 2024
 

Categories and Ranking

Abnormal Security
Ranking in Secure Email Gateway (SEG)
3rd
Average Rating
9.6
Number of Reviews
9
Ranking in other categories
Email Security (9th)
Mimecast Email Security
Ranking in Secure Email Gateway (SEG)
4th
Average Rating
8.0
Number of Reviews
28
Ranking in other categories
Office 365 Protection (5th)
 

Featured Reviews

William Schellhaas - PeerSpot reviewer
Mar 1, 2024
Provides comprehensive email security management, effective in detecting a wide range of email threats
The ideal scenario would be for Abnormal Security to work in tandem with Microsoft to analyze incoming emails. This means Abnormal Security would assess emails before they reach my inbox, even if it happens slightly after Microsoft's initial scan. Currently, the process isn't seamless. Microsoft analyzes emails and delivers legitimate ones to my inbox. Abnormal Security then scans these delivered emails, and if flagged as malicious, they disappear. This creates a problem for our ticketing system mailbox, which is a third-party service. Emails sent to the ticketing system address are automatically forwarded by Microsoft. However, if these emails are malicious, Abnormal Security only cleans them from my Outlook mailbox after they've been forwarded. Since we primarily rely on the ticketing system and not the Outlook mailbox, these malicious emails still reach the ticketing system.
Frank Rawson - PeerSpot reviewer
May 26, 2023
It gives clients peace of mind and helps them educate their users about threats
A few years ago, our team found the implementation to be somewhat challenging. It has gotten easier as we've grown more experienced. The difficulty depends on the expertise of the person doing it. I don't work with Mimecast every day, so it might be more difficult for me than it is for one of my techs who regularly does Mimecast implementations. It requires some specific in-depth product knowledge and an understanding of email solutions. The deployment time varies. In South Africa, it depends on who you use to deploy it. If you use one of Mimecast's local partners, it can take up to two weeks because of their process. However, it's only about four to eight hours of work. After deployment, there isn't much maintenance aside from supporting and educating your customers. Users require constant education on how to use the Mimecast client and release an email that has been blocked.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Their ability to take things out of the mailbox and catch things much faster than users is excellent."
"I like Abnormal's threat protection with auto-remediation, but I also love its abuse mailbox feature, which automatically responds to the end user. That feature has a super-valuable security component and helps improve the user experience."
"Ease of use is undoubtedly one of the most valuable features of Abnormal Security."
"What I like about Abnormal Security is that it notifies me if any of my partners or suppliers are experiencing a security breach by analyzing their database and identifying potential cyber threats."
"I have never encountered any stability issues with Abnormal."
"The features that appeal to me most are the combination of auto-remediation and Detection 360."
"Initial auto-remediation allows us to auto-remediate before the email lands in the end user's inbox for a split second."
"One of the things that I love about them is that the setup and installation are super easy. All you do is give them access to your Microsoft 365 tenant, and through APIs, they are able to do their work. They are doing all this through APIs, so you do not have to install the software and take a month to get it all set up to even see the value of the solution. You could be up and running in less than an hour."
"We like the content filtering and secure messaging features."
"The most valuable feature is the DMARC Analyzer."
"The product's most valuable features are impersonation protection and phishing countermeasures."
"The solution's performance is good."
"The solution is scalable."
"The initial setup is easy."
"The piece that is most valuable from the Mimecast standpoint will be the sandboxing feature."
"It's really quite user-friendly. In terms of technical superiority and the product itself, there are no complaints. It is really cutting edge."
 

Cons

"I, as such, do not have anything that I do not like or would like to add, but you could argue that because they are doing it API-based, there is a chance that something could slip through temporarily before they are able to pull it out. In theory, it could happen just because of the nature of the system. They are not in line with the delivery of the mail. They are kind of asynchronous, which is a pro as well as a con. If it is synchronous, then I know it would always stop them, but because it is asynchronous, things could get through temporarily or because of some system issues on the Microsoft side or their side. It is the nature of the beast, but it is a little bit of a con."
"I would like to have the ability to customize the auto-remediation feature."
"The ideal scenario would be for Abnormal Security to work in tandem with Microsoft to analyze incoming emails."
"The pricing for academic institutions and student mailboxes is challenging."
"Abnormal should add more automatic reports. I have an open request to our account team for more notification and report types that can be sent automatically. For example, they have an awesome report that gets sent weekly, and I also want them monthly, so I don't need to do so much adding up when my director wants numbers over time."
"When we're working on something as engineers, and we find an idea or a method of doing something that would be greatly improved by doing it another way, there should be an ability for me to click the ideas button, type in an idea that I have, and submit it to a product review team or developers to have them think through the process a little bit more."
"One feature I'd love to see is outbound scanning."
"The biggest pain point for us is the lack of support for on-premise email systems."
"They should improve the cookies management feature."
"The solution's console interface was recently changed for the admins, but the previous one was much better because we could open tabs on it."
"The installation is not so straightforward."
"The reaction time between a new threat being identified and Mimecast picking it up needs to be narrowed a bit."
"Its pricing can be improved. It is a bit expensive."
"The detection rates are an area for improvement."
"I'd like to have better support from the product in the future."
"Mimecast need to ensure that the body text format is correctly handled and that images are properly embedded in the body text."
 

Pricing and Cost Advice

"The pricing appears fair, and they demonstrate a genuine willingness to work with us on it."
"The license is based on the user count, so the number of users that have an email address in the organization."
"Overall, we'd certainly prefer lower pricing, but Abnormal Security doesn't seem unreasonable compared to similar offerings in the market."
"Abnormal Security, on the other hand, provides the same level of functionality for just over $60,000 – that's half the price!"
"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the pricing a ten."
"I'm always going to say the price needs to be lower, but it's reasonable."
"The product price is moderate. I rate the pricing a five out of ten."
"Compared to the other solutions in the market, Mimecast Email Security with Targeted Threat Protection's pricing is fine."
"It is a bit expensive."
"The product has good pricing in terms of return on investment."
"It's an expensive solution."
"Compared to the other products in the market, it is neither cheap but nor very expensive. I would rate it somewhere in the middle, 5 out of 10."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
10%
Manufacturing Company
7%
Government
7%
Computer Software Company
16%
Manufacturing Company
7%
Financial Services Firm
7%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Abnormal Security?
The features that appeal to me most are the combination of auto-remediation and Detection 360.
What is your experience regarding pricing and costs for Abnormal Security?
Abnormal is cost-efficient for what it does, and it's getting better. They're now adding many new integration types, so we'll expand the scope of what it can do for account takeover. They've also g...
What needs improvement with Abnormal Security?
Abnormal should add more automatic reports. I have an open request to our account team for more notification and report types that can be sent automatically. For example, they have an awesome repor...
What do you like most about Mimecast Email Security with Targeted Threat Protection?
The interface of this solution is very easy to navigate and user-friendly. There is no delivery in email and other communications, making it reliable. The configuration is relatively easy.
What needs improvement with Mimecast Email Security with Targeted Threat Protection?
The product's interface could be improved to be more user-friendly.
 

Also Known As

No data available
Mimecast Email Security with Targeted Threat Protection
 

Overview

 

Sample Customers

Foot Lcoker, Xerox, Liberty Mutual, Mattel, Boston Scientific
Azizi Developments, Affinity Credit Union, Aftercare, Al Abbar Group
Find out what your peers are saying about Abnormal Security vs. Mimecast Email Security and other solutions. Updated: September 2024.
813,418 professionals have used our research since 2012.